NYX Hotel Bilbao by Leonardo Hotels

Hotels
•
Leonardo Hotels
8.4 (7131 reviews)
4 Areatza Kalea , Bilbao , es

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Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking availability

Categories

Cleanliness
7.56
Some reviews mentioned issues with cleanliness in the room upon check-in.
Service
9.03
Many guests praised the attentive service across all areas of the hotel.
Location
9.07
The hotel is located centrally, making it easy to access all tourist spots.
Room Quality
8.02
Rooms are described as comfortable, though some issues with maintenance were noted.
Amenities
8.55
Amenities available met guest expectations, though some limitations were noted.
Value for Money
8.51
Guests felt they received good value for the price considering the location.
Food and Beverage
8.06
The breakfast had limited options but was enjoyed by guests.
Overall Experience
8.43
Overall, guests had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 17:09

Property Description

Luxurious Accommodation
NYX Hotel Bilbao by Leonardo Hotels offers air-conditioned rooms with modern amenities like a coffee machine, fridge, and flat-screen TV. Guests can relax in comfort and style during their stay.

Convenient Facilities
Enjoy the convenience of a fitness center, shared lounge, and a restaurant and bar all within the hotel premises. Additionally, benefit from 24-hour room service and free WiFi throughout the property.

Prime Location
Situated just 200 meters from Arriaga Theatre and less than 1 km from the city center, NYX Hotel Bilbao is the perfect base for exploring Bilbao's top attractions. With popular landmarks nearby, including the Guggenheim Museum, guests can immerse themselves in the city's vibrant culture.

Book your stay at NYX Hotel Bilbao by Leonardo Hotels for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01277Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 7131 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
M
Mary • solo_traveller • ie
10
2026-05-02 • via Nuitee
D
Diana • couple • co
8
2026-05-02 • via Nuitee
N
Nuno Santos • solo_traveller • pt
9
2026-05-01 • via Nuitee
R
Riddhima • extended_group • in
7
2026-05-01 • via Nuitee
G
GAVRIIL • family_with_children • gr
9
Πολύ ωραία
Pros:

Η τοποθεσία κ η εξυπηρέτηση

Cons:

Δεν είχε παντόφλες κ είδη υγιεινής για ξενοδοχείο 4 αστέρων κ με τέτοια τιμή

2026-05-01 • via Nuitee
U
Utrera Martinez • solo_traveller • es
10
Excepcional !!!!
Pros:

Todo perfecto

2026-05-01 • via Nuitee
C
christianne • couple • nl
8
Pros:

Het hotel ligt midden in het centrum,metro en bus station op enkele minuten lopen.
Vriendelijk personeel ,schone kamers,elke dag nieuwe handdoeken.
In de bar worden lekkere cocktails geserveerd.

Cons:

Geen verbeter punten.

2026-05-01 • via Nuitee
B
Bernd • couple • de
10
2026-05-01 • via Nuitee
K
Kornelia • extended_group • de
10
Ein unvergessliches Erlebnis
Pros:

Es war Alles unheimlich schön 10P.

2026-05-01 • via Nuitee
A
Annelies • solo_traveller • nl
7
Pros:

Het hotel zit op een goede locatie, op loopafstand van Tram, Metro, oude stad en de moderne winkels. Taxi standplaats aan de overkant van het hotel.

Cons:

Kamer:
eenvoudig en efficiënt ingericht. Geschikt voor een stedentrip. Wel beperkt qua ruimte ( geen plek voor een koffer) en gehorig door geluiden van buiten en de gang.

Personeel:
Ik heb het gevoel van gastvrijheid gemist. Het personeel maakte een eerder reactieve dan proactieve indruk. Ik zou dit hotel daarom niet opnieuw boeken of aanraden.

2026-05-01 • via Nuitee
L
Laura • extended_group • us
8
Pros:

location!
style & decor
extremely clean

Cons:

bathroom lacks privacy
limited general seating area (an issue because the room was tiny)
rooftop bar not open (and without notice)

2026-05-01 • via Nuitee
L
Leen • solo_traveller • be
8
Top ligging
Pros:

De ligging is top, dicht bij Plaza nuevo en openbaar vervoer, wandelen langs het water alles goed op wandelafstand

Cons:

Ontbijt
Niet altijd plaats om te zitten

2026-04-30 • via Nuitee
L
Luigi • solo_traveller • it
8
Pros:

Confortevole e completa dei servizi necessari

2026-04-30 • via Nuitee
L
Laura • couple • es
10
2026-04-30 • via Nuitee
E
Elisabeth • couple • de
8
2026-04-30 • via Nuitee
M
MASE • solo_traveller • at
7
Mehr Schein als Sein
Pros:

Sehr gute Lage. Kaum Lärm.

Cons:

Frühstück war eher dürftig. Kein Aufstrich nur Butter. Wenig Auswahl bei Obst und Cerealien. Das Bad war nur Glaswand und mit teilweisen Sichtschutz. Ein No-Go. Keine Privatsphäre.

2026-04-30 • via Nuitee
S
Sophia • couple • gb
9
Chic modern clean hotel close to everything
Pros:

Very modern and in a great location. Great value for money and very helpful staff!

Cons:

Nothing - no complaints!

2026-04-30 • via Nuitee
O
Orla • couple • ie
9
2026-04-30 • via Nuitee
C
Cristina • couple • es
8
2026-04-30 • via Nuitee
A
Alejandra • couple • es
10
2026-04-30 • via Nuitee