NYX Hotel Bilbao by Leonardo Hotels

Hotels
•
Leonardo Hotels
8.4 (7328 reviews)
4 Areatza Kalea , Bilbao , es

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Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking availability

Categories

Cleanliness
7.56
Some reviews mentioned issues with cleanliness in the room upon check-in.
Service
9.03
Many guests praised the attentive service across all areas of the hotel.
Location
9.07
The hotel is located centrally, making it easy to access all tourist spots.
Room Quality
8.02
Rooms are described as comfortable, though some issues with maintenance were noted.
Amenities
8.55
Amenities available met guest expectations, though some limitations were noted.
Value for Money
8.51
Guests felt they received good value for the price considering the location.
Food and Beverage
8.06
The breakfast had limited options but was enjoyed by guests.
Overall Experience
8.43
Overall, guests had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 17:09

Property Description

Luxurious Accommodation
NYX Hotel Bilbao by Leonardo Hotels offers air-conditioned rooms with modern amenities like a coffee machine, fridge, and flat-screen TV. Guests can relax in comfort and style during their stay.

Convenient Facilities
Enjoy the convenience of a fitness center, shared lounge, and a restaurant and bar all within the hotel premises. Additionally, benefit from 24-hour room service and free WiFi throughout the property.

Prime Location
Situated just 200 meters from Arriaga Theatre and less than 1 km from the city center, NYX Hotel Bilbao is the perfect base for exploring Bilbao's top attractions. With popular landmarks nearby, including the Guggenheim Museum, guests can immerse themselves in the city's vibrant culture.

Book your stay at NYX Hotel Bilbao by Leonardo Hotels for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01277Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 7328 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
F
Francisco • couple • us
10
Recommend!
Pros:

Staff, facilities, and location!

Cons:

Nothing

2026-05-30 • via Nuitee
J
Joergen • couple • dk
9
Dejlig beliggenhed.
Pros:

Beliggenhed.

Cons:

Ingenting

2026-05-30 • via Nuitee
E
EMRAH • family_with_children • tr
8
Pros:

Good location

Cons:

No wall between shower and room, only semi blurred glass and this is not suitable for family with child

2026-05-30 • via Nuitee
C
Callum • couple • gb
3
Terrace closed - no advance notice
Pros:

Good breakfast. Room was clean and comfortable

Cons:

The terrace was closed throughout our stay. It was our main reason for choosing the hotel. We were not told until we arrived

2026-05-30 • via Nuitee
A
Alejandro • couple • es
10
2026-05-29 • via Nuitee
K
Konrad • couple • is
10
The stay was in all very good and pleasant
Pros:

The room was very good and the breakfast good

2026-05-29 • via Nuitee
S
Sue • couple • gb
8
Great location, friendly helpful staff. Perfect location for a short trip to beautiful Bilbao
Pros:

Great location near the river. Walkable distance to see the Guggenheim & within the Old Town. Very close to the metro station.
Great breakfast
Friendly, helpful staff

Cons:

Unfortunately the roof top bar wasn’t open during our stay there.

2026-05-29 • via Nuitee
B
Beverly • couple • gb
9
Very reasonable, modern hotel with good facilities in a fantastic location for the old town
Pros:

Modern, clean, good facilities and excellent location for the old town

Cons:

The bar closed at 11 to residents with no offer of taking a drink to the room

2026-05-28 • via Nuitee
P
Piotr • couple • pl
10
2026-05-28 • via Nuitee
J
Jackie • couple • gb
10
Location
Pros:

Unbeatable location
Great bar

2026-05-28 • via Nuitee
A
Adrián • solo_traveller • es
9
2026-05-28 • via Nuitee
I
intensivetravels • Business • Mexico City, Central Mexico and Gulf Coast
6
Nice stay overall, but breakfast experience needs improvement
Pros:

The rooms are comfortable, clean, and quiet.
However, the desk is too small to be used properly or to work comfortably.
The breakfast is varied, but the music is far too loud for 7 a.m.—it unfortunately breaks the overall experience and disrupts the harmony of the place.

2026-05-27 • via Tripadvisor
M
Monique • family_with_children • nl
9
Perfect
Pros:

De ligging is centraal

Cons:

Niets

2026-05-27 • via Nuitee
P
patrick • couple • nl
6
Mooie stad, veel toeristen en dus niet al te vriendelijke bediening
Pros:

Goede ligging

Cons:

Het beloofde dakterras was gesloten, het ontbijt slecht (automaten koffie en de scrambled eggs werden niet aangevuld), de mensen achter de desk ronduit onvriendelijk.

2026-05-27 • via Nuitee
L
Luís • couple • pt
10
2026-05-27 • via Nuitee
M
marisa • couple • es
10
Pros:

Estaba impecable

Cons:

Nada

2026-05-27 • via Nuitee
L
Laura • couple • es
9
Vacaciones
Pros:

Todo

Cons:

Nada

2026-05-27 • via Nuitee
N
Nora • couple • ie
10
Excellent location and friendly staff. Will definitely be back and if not will recommend it to others
Pros:

The hotel was ideally situated and the rooms were comfortable and exceptionally clean. The breakfast was very varied and had something to suit all tastes. The staff were very friendly and eager to help whenever necessary.

2026-05-27 • via Nuitee
J
Jonathan • extended_group • fr
10
2026-05-27 • via Nuitee
E
Elisabeth • couple • at
7
2026-05-27 • via Nuitee