NYX Hotel Bilbao by Leonardo Hotels

Hotels
•
Leonardo Hotels
8.4 (6467 reviews)
4 Areatza Kalea , Bilbao , es

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Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking availability

Categories

Cleanliness
7.56
Some reviews mentioned issues with cleanliness in the room upon check-in.
Service
9.03
Many guests praised the attentive service across all areas of the hotel.
Location
9.07
The hotel is located centrally, making it easy to access all tourist spots.
Room Quality
8.02
Rooms are described as comfortable, though some issues with maintenance were noted.
Amenities
8.55
Amenities available met guest expectations, though some limitations were noted.
Value for Money
8.51
Guests felt they received good value for the price considering the location.
Food and Beverage
8.06
The breakfast had limited options but was enjoyed by guests.
Overall Experience
8.43
Overall, guests had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 17:09

Property Description

Luxurious Accommodation
NYX Hotel Bilbao by Leonardo Hotels offers air-conditioned rooms with modern amenities like a coffee machine, fridge, and flat-screen TV. Guests can relax in comfort and style during their stay.

Convenient Facilities
Enjoy the convenience of a fitness center, shared lounge, and a restaurant and bar all within the hotel premises. Additionally, benefit from 24-hour room service and free WiFi throughout the property.

Prime Location
Situated just 200 meters from Arriaga Theatre and less than 1 km from the city center, NYX Hotel Bilbao is the perfect base for exploring Bilbao's top attractions. With popular landmarks nearby, including the Guggenheim Museum, guests can immerse themselves in the city's vibrant culture.

Book your stay at NYX Hotel Bilbao by Leonardo Hotels for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01277Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 6467 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
F
Franco • couple • nl
10
2026-03-07 • via Nuitee
E
Elliot • solo_traveller • gb
8
2026-03-07 • via Nuitee
A
Ainoa • solo_traveller • es
8
2026-03-07 • via Nuitee
E
Edurne • solo_traveller • es
4
2026-03-07 • via Nuitee
J
Javier • couple • es
10
2026-03-07 • via Nuitee
B
Benjamin • solo_traveller • fr
8
Séjour très agréable dans une ville qui mérite d’être visitée
Pros:

La proximité de la vieille ville et des lieux à visiter .
La chambre était confortable mais la porte en verre de la salle de bains est difficile à ouvrir pour des personnes séniores (70 ans)
Le personnel au petit déjeuner est très agréable et a l’écoute

Cons:

A la réception,le personnel n’est pas assez souriant et disponible pour accueillir les clients ,peut être par manque d’effectif …

2026-03-07 • via Nuitee
L
Lucia • solo_traveller • it
8
Pros:

La posizione, la stanza

Cons:

Non c'era un bollitore nella stanza né kit di benvenuto in bagno

2026-03-07 • via Nuitee
H
Hamed • solo_traveller • de
9
Pros:

Guter Lage

2026-03-06 • via Nuitee
F
Florian • solo_traveller • fr
8
2026-03-06 • via Nuitee
U
Urmas Sepp • couple • ee
10
2026-03-06 • via Nuitee
I
isabel • solo_traveller • be
8
Pros:

De locatie

2026-03-06 • via Nuitee
F
Fadi • solo_traveller • ps
1
Pros:

Nada

Cons:

El trato, muy borde y chulo, piden tarjeta bancaria fisica para retener un deposito de 100 euros!!! Nunca me ha pasado en ningun sitio en el mundo, las tarjetas las tengo en el walet digitalizadas!!! Estamos en el 2026 por favor
Mas de 13 horas de viaje paea llegar al hotel en taxi desde la eatacion y encontararme con alguien quien no quiere ni siquiera considerar solucionar el pronlema!!! Fataaaal

2026-03-06 • via Nuitee
R
roberto • family_with_children • it
8
2026-03-06 • via Nuitee
M
Maria • couple • es
9
2026-03-05 • via Nuitee
L
Luca • couple • it
8
2026-03-05 • via Nuitee
B
Begoña • couple • es
10
Estancia espectacular
Pros:

La habitación es preciosa

2026-03-05 • via Nuitee
P
Patrizia • couple • it
10
Consiglio l’hotel ottima esperienza
Pros:

Posizione perfetta, pulizia e cordialità

2026-03-04 • via Nuitee
O
Oksana • couple • ru
10
Pros:

Отличное месторасположение в исторической части города и рядом с метро. Рядом приятный парк, набережная и театр. Прекрасное соотношение цены и качества. Просторный и комфортный номер даже самой экономной категории. С удовольствием остановились бы еще.

Cons:

В холле все время непрочно пахло табаком

2026-03-03 • via Nuitee
T
TRANCHE CONDE • couple • es
6
Pros:

La ubicación muy buena , el desayuno bastante básico

2026-03-03 • via Nuitee
W
Wendelin • family_with_children • ch
10
2026-03-03 • via Nuitee