NYX Hotel Bilbao by Leonardo Hotels

Hotels
Leonardo Hotels
8.4 (7724 reviews)
4 Areatza Kalea , Bilbao , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking availability

Categories

Cleanliness
7.56
Some reviews mentioned issues with cleanliness in the room upon check-in.
Service
9.03
Many guests praised the attentive service across all areas of the hotel.
Location
9.07
The hotel is located centrally, making it easy to access all tourist spots.
Room Quality
8.02
Rooms are described as comfortable, though some issues with maintenance were noted.
Amenities
8.55
Amenities available met guest expectations, though some limitations were noted.
Value for Money
8.51
Guests felt they received good value for the price considering the location.
Food and Beverage
8.06
The breakfast had limited options but was enjoyed by guests.
Overall Experience
8.43
Overall, guests had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 17:09

Property Description

Luxurious Accommodation
NYX Hotel Bilbao by Leonardo Hotels offers air-conditioned rooms with modern amenities like a coffee machine, fridge, and flat-screen TV. Guests can relax in comfort and style during their stay.

Convenient Facilities
Enjoy the convenience of a fitness center, shared lounge, and a restaurant and bar all within the hotel premises. Additionally, benefit from 24-hour room service and free WiFi throughout the property.

Prime Location
Situated just 200 meters from Arriaga Theatre and less than 1 km from the city center, NYX Hotel Bilbao is the perfect base for exploring Bilbao's top attractions. With popular landmarks nearby, including the Guggenheim Museum, guests can immerse themselves in the city's vibrant culture.

Book your stay at NYX Hotel Bilbao by Leonardo Hotels for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01277Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

8.4
Based on 7724 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
D
DAMIAN solo_traveller ar
10
2026-08-08 via Nuitee
N
NC family_with_children nl
8
2026-08-08 via Nuitee
M
Martina couple at
10
2026-08-08 via Nuitee
J
JÜRG couple ch
5
Pros:

Lage und Blick auf Brücke

Cons:

Viel viel zu kleines Zimmer, konnte keinen Stuhl drehen geschweige den etwas Morgengymnastik.
Luft wurde dick und stickig, mit offenem Fenster zu laut.

2026-08-08 via Nuitee
S
Stéphane couple fr
8
Pros:

La localisation et l’insonorisation des chambres

2026-08-08 via Nuitee
A
Anna extended_group se
8
Perfekt läge i hjärtat av allt
Pros:

Hotellet hade bästa läget med närhet till Gamla stan och shopping

Cons:

Trodde nog att det skulle vara lite mer finess. Takbaren var inte öppen. Däremot en mindre terrass var öppen på kvällen. Inga stora fel men saknade lite guldkant

2026-08-08 via Nuitee
M
Marianny family_with_children es
10
2026-08-07 via Nuitee
H
Henrique couple es
10
2026-08-07 via Nuitee
A
Arlene couple gb
10
2026-08-07 via Nuitee
I
Irene couple es
9
Perfecto para conocer Bilbao, aunque el desayuno no está a la altura.
Pros:

El hotel está en la ubicación perfecta para visitar Bilbao y sin duda alguna volveríamos si se diera otro viaje a esta ciudad por este aspecto. El personal de recepción es amable y nos ayudaron dándonos una habitación con vistas, algo que le pedimos. La habitación estaba muy bien, las camas muy cómodas y tenía una buena insonorización. Sin embargo, el desayuno no está a la altura del resto del hotel.

Cons:

El desayuno no está a la altura del hotel. Tardan en reponer algunos productos, el café no sabía bien ninguno de los dos días y además estaba muy aguado. Fue correcto, sin más, pero esto no deja de ser una cuestión de gustos. Sin embargo, hubo un detalle que sí nos pareció inadecuado: mi pareja dejó un plato que acababa de coger para ir a por otra cosa en una mesa que estaba libre, cuando llegamos un trabajador lo había movido a otra mesa, nos dijo que alguien había pedido esa mesa (no había ningún tipo de señalización), así que nos desplazó a otro sitio y finalmente otra familia se sentó allí. Le preguntamos por otra mesa y nos dijo que tampoco podía ser. Aunque nos lo explicó y pidió disculpas fue un detalle bastante desagradable que podría haberse solucionado si se hubiera puesto algún tipo de cartel de "reservado" o similar y que empañó el desayuno y la buena sensación que nos dio el hotel. Este aspecto podría cuidarse algo más porque el hotel es fantástico.

2026-08-07 via Nuitee
H
Henrique couple es
10
2026-08-07 via Nuitee
M
Menendez Fernandez solo_traveller es
10
2026-08-07 via Nuitee
S
seredziak solo_traveller fr
10
2026-08-07 via Nuitee
B
Bodil couple se
8
2026-08-07 via Nuitee
P
Pieter solo_traveller nl
9
2026-08-07 via Nuitee
W
Wahls solo_traveller de
9
Pros:

Die Lage war einmalig

2026-08-06 via Nuitee
S
Shiva couple gb
9
Overall we had enjoyed our stay pretty much. It’s a great city for a long weekend holiday.
Pros:

The location was superb but it comes with its downside. It was right in the middle of the town which makes it very convenient but night time was very noisy to sleep. We had to open the window to let fresh air in, as weather was amazing but the noise kept us awake all night.

Cons:

Very busy at night and very small room.

2026-08-06 via Nuitee
M
Monia family_with_children it
9
Pros:

Posizione ottima tra Casco Vejo e quartiere nuovo. Con una bella passeggiata sibraggiunge anche Guggeheim. Stanze ben arredate. Carina anche la palestra interna

2026-08-06 via Nuitee
M
Markus extended_group at
9
2026-08-06 via Nuitee
N
Niels couple nl
9
Geweldig
Pros:

De ligging en schoonheid

Cons:

Koffie pas na 12 uur mogelijk en voor 5 uur,
Dak terras viel tegen, veel kleiner dan de foto’s aangaven

2026-08-05 via Nuitee