Hotel Manoir Victoria

Hotels
8.6 (1523 reviews)
44 Cote du Palais , Quebec City , ca

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent restaurant
Cons:
Expensive parking
Small beds
Musty rooms

Categories

Cleanliness
7.98
Clean, but some reviews mentioned musty rooms and knocking sounds from duct work.
Service
8.95
Hotel staff was accommodating, friendly, and responsive to issues.
Location
9.49
Great location in Old Quebec, close to shops, restaurants, and sights.
Room Quality
7.94
Rooms were clean but mentioned small beds and mustiness.
Amenities
8.97
Super friendly front desk staff and excellent breakfast options available.
Value for Money
7.93
Some mentions of high parking costs and feeling the hotel was not at par with its star rating.
Food and Beverage
8.98
Excellent restaurant and breakfast buffet received positive remarks.
Overall Experience
8.55
Overall good place to stay with some minor improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:35

Property Description

Luxurious Amenities
Hotel Manoir Victoria offers a range of luxurious amenities, including 2 restaurants, an indoor pool, and a gym for guests to enjoy during their stay.

Deluxe Room Features
Each room at the hotel is equipped with modern conveniences such as a flat-screen cable TV, free WiFi, an iPod docking station, and a coffee maker, ensuring a comfortable and convenient experience for guests.

Convenient Location
Located in Old Quebec, just a short walk from La Gare du Palais and popular attractions like Governors Garden and the Museum of Civilization, Hotel Manoir Victoria provides guests with a convenient base to explore the city.

Experience luxury and convenience at Hotel Manoir Victoria. Book your stay now for an unforgettable experience!

Important information:

Please confirm the number of guests arriving at the hotel prior to arrival using the contact information on the booking confirmation.

Please note that to access the hotel from the outside, guests must go up a flight of 23 stairs. Valet will assist guests with their luggage. Elevators are available inside the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 32 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1523 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 7.94
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.55
B
Berangere family_with_children fr
9
Pros:

Hôtel très bien placé, personnel très gentil et piscine incroyable!

2026-02-14 via Nuitee
K
Kristopher family_with_children ca
10
2026-02-13 via Nuitee
J
Jane extended_group ca
10
2026-02-10 via Nuitee
L
lucie couple ca
8
2026-02-09 via Nuitee
J
Jaydens_mama Family
10
Highly recommended especially during winter!
Pros:

This was such a great winter "vase" in Québec City. The hotel felt calm, warm, and comfortable, with everything you need after a day outside in the cold. The heated indoor pool and sauna were definitely a treat at the end of the day. Not many hotels have saunas.

The indoor pool deserves a special mention because it was actually heated and fairly warm. I usually find indoor pools too cold, so this was a real highlight for me.

We stayed in a Distinction room. It was very spacious, with two queen beds and a large living room area, so it never felt cramped, plenty of space to move around. The location was also really convenient, right off the main street and walkable to everything.

Service was consistently great. The staff were always helpful whenever we needed something, kettle, slippers, bandaids...

Breakfast was excellent, honestly better than some 5 star hotel breakfasts I’ve had. And valet parking was a lifesaver. It was smooth, convenient, and very reasonably priced for Québec City. Parking would have been a headache otherwise.

Highly recommend for a winter stay and I’d happily return!

2026-02-04 via Tripadvisor
B
BSchraeder Solo travel Trier, Rhineland-Palatinate
8
Great hotel but poor house keeping
Pros:

I have stayed 3 nights in the "Manoir Victoria" hotel in February 2026 and very much liked it.

Warm welcome at the reception, I could check-in 2 hrs earlier than normally foreseen (4 instead of 2 PM) and got a very nice and cosy room.

Absolutely exceptional was the hotel gym which has bern the best I ever saw, being part of the hotel itself and not outsourced in a separate real fitness center. Really outstanding!!!

Didn't try the breakfast for 30 CAD/day though, offered as of 7 AM.

Unfortunately, at the end, there was also a negative point resulting in the overall 4 of 5 whereas that would have justified even a lower overall score: the house keeping!

I have clearly put the "pas derrangez / do not disturb" hanger the evening before and the house keeping knocked a bit after 8 AM where I once slept a bit longer and just got up...this is why I put the hanger out. She kept knocking and I opened the door kindly telling her that I just got up and I put the hanger out. She realised, closed the door and disappeared. When leaving the room later that day, there was a big hanger put on my door that due to my request, there will be no room service today...what!?

As I spotted the lady shortly thereafter, I mentioned that in general there was nothing outstanding but I would need (at least) some tissues and coffee capsules. She brought the tissues right away, dropped them next to the entrance and not in the bath room and left... Very unfriendly! No new coffee capsules either. Not acceptable and very disappointing ☹️

Elsewise, as said the Manoir Victoria is the ideal place to stay for exploring old Québec (vieux Québec).

2026-02-04 via Tripadvisor
E
Emmanuel family_with_children fr
8
Pros:

Emplacement, hébergement acceuil restaurant

Cons:

.

2026-01-31 via Nuitee
H
HUAYAN family_with_children cn
8
Cons:

Le petit déjeuner qui est très simple

2026-01-27 via Nuitee
A
Antonio Alberto solo_traveller br
8
2026-01-24 via Nuitee
G
Gaetan couple ca
8
L’endroit a répondu parfaitement à nos besoins.
Pros:

Personnel chaleureux, endroit propre, paisible et confortable. Proximité du centre hospitalier.

Cons:

———.

2026-01-24 via Nuitee
S
Selina solo_traveller de
9
It was wonderful .
Pros:

The service

Cons:

The breakfast was not good .

2026-01-22 via Nuitee
C
Chatelain couple ca
10
Parfait !
Pros:

L emplacement et l’aménagement le gym et la piscine

2026-01-21 via Nuitee
M
MORY family_with_children ca
8
L'objectif a été atteint.
Pros:

Plancher chauffant. Un peu plus de variété au déjeuner aiderait.

Cons:

Difficile de réserver des places au restaurant.

2026-01-21 via Nuitee
D
dali family_with_children us
9
2026-01-20 via Nuitee
C
CHARLES-DAVID couple ca
6
Correct
Pros:

L'emplacement, personnel courtois. Gym très intéressant ( pour un hôtel).

Cons:

Chambre en tapis....
Quand on réserve sur BOOKING.COM, on voit une chambre très spacieuse et très intéressante. Hors la chambre que nous avons eu ( pour près de 400$ par nuit soit dit en passant). 12'x12'. en tapis partout. D'après moi Harry Potter avait de meilleur commodité en dessous des escaliers. pour moi la fausse publicité devrait être dénoncé.

2026-01-20 via Nuitee
M
Maryline couple fr
8
2026-01-19 via Nuitee
M
Miriane family_with_children ca
10
Grosse dose de douceur et de bienveillance de la part de l’équipe de l’hôtel et de chez Boulay.
Pros:

La propreté des installations. La tranquillité de la piscine. Le personnel toujours présent pour nous aider avec le sourire. La facilité et la rapidité du personnel à répondre à nos questions! Ça a rendu nos 2 journées merveilleusement légères et agréable.

Cons:

N/A

2026-01-19 via Nuitee
C
Charles couple us
8
Comfortable, staff terrific, clean
Pros:

N/a

Cons:

Noisy. Street noise

2026-01-19 via Nuitee
A
Anette couple us
7
Pleasant stay during lovely weather.
Pros:

Could see the River from the room. Liked the separation of bed area from the bathroom/closets/refrigerator area.

Cons:

Only one working elevator during our 3-day stay and it was tough to find space on that singleton. The one elevator was also used by the service staff who had very large work carts that took up most of the space. There was no way for guests to get from the garage into the hotel. Instead, guests had to walk up 22 stairs to enter the lobby. I noted that the elevator did descend to garage level and It should be easy enough to allow guests to use that entrance.

2026-01-19 via Nuitee
B
Bertrand couple fr
5
2026-01-19 via Nuitee