Red Roof Inn PLUS+ & Suites Houston - IAH Airport SW

Hotels
•
Red Roof PLUS
6.4 (132 reviews)
502 N Sam Houston Pkwy E, Houston, Texas, 77060 , Houston , US
1-281-506-7640

listing image 1
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Pets allowed

Facilities

Free WiFi
24-hour front desk
Fence around pool
Television in common areas
Internet access in public areas - high speed
Smoke-free property
Pool umbrellas
Assistive listening devices available
Braille or raised signage
24-hour business center
See all facilities

Review Highlights

Pros:
Quiet
Spacious rooms
Good customer service
Cons:
Cleanliness issues
Rude staff
Lack of basic amenities

Categories

Cleanliness
3.61
Several mentions of cleanliness issues, including foul smells and mold.
Service
8.08
Mixed reviews; some staff were exceptional while others were rude.
Location
7.62
Location noted as a bit dodgy but otherwise accessible.
Room Quality
6.57
Rooms are described positively, though with some issues like odors and pests.
Amenities
5.6
Limited amenities; lack of breakfast and essential toiletries mentioned.
Value for Money
7.06
Mixed feelings on value; some positive and negative comments.
Food and Beverage
5.61
Noted lack of breakfast options.
Overall Experience
7.08
Overall experience varied, with both positive and negative elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:55

Property Description

Experience unparalleled comfort and convenience at Red Roof Inn PLUS+ & Suites Houston - IAH Airport SW, your perfect retreat in North Houston.

Recreation Galore
Unwind and rejuvenate with our exceptional outdoor and indoor pools, offering recreational opportunities to suit your mood, whether you want to soak up the sun or enjoy a refreshing swim.

Business and Connectivity
Stay connected with complimentary wireless internet access throughout the hotel. Our 24-hour business center and three versatile meeting rooms ensure your professional needs are met seamlessly.

Comfortable Accommodations
Rest easy in one of our 150 air-conditioned guest rooms, complete with all the essentials like private bathrooms, cable programming, and daily housekeeping service, ensuring a stress-free stay.

Don't wait—book your stay at Red Roof Inn PLUS+ & Suites Houston now and discover the perfect blend of comfort and convenience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 132 reviews
Cleanliness: 3.61
Service: 8.08
Location: 7.62
Room Quality: 6.57
Amenities: 5.6
Value for Money: 7.06
Food and Beverage: 5.61
Overall Experience: 7.08
K
Kaylie • couple • us
8
2026-07-15 • via Nuitee
K
Kaylie • couple • us
8
2026-07-15 • via Nuitee
R
Ramos Guzman • solo_traveller • cr
7
Pros:

La ubicación y el personal

Cons:

Un poco viejo todo, llave del baño en mal estado

2026-07-13 • via Nuitee
K
Kelly • solo_traveller • us
9
Pros:

Loved the pool :)

Cons:

Beds were hard as a rock :(

2026-07-12 • via Nuitee
K
karrissa • solo_traveller • us
1
Pros:

NOTHING..

Cons:

Everything. Bad experience very BAD

2026-07-12 • via Nuitee
M
Mohamed • solo_traveller • ma
4
2026-07-08 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-07-08 • via Nuitee
J
Jamichel • couple • us
10
I will book again
Pros:

I like everything 10/10

Cons:

Nothing

2026-07-07 • via Nuitee
G
Grizzly12 • solo_traveller • de
4
Pros:

Parkplatz vor der Unterkunft

Cons:

Als wir ankamen sagte und der Mann an der Rezeption, dass unsere Buchung storniert wurde. Angeblich von booking com.
Das Zimmer wurde aber bereits bezahlt, dass hat ihn nicht interessiert. Er sagte wir müssen das dann selbst mit booking com klären, bei ihm müssen wir aber bezahlen, wenn wir einchecken wollen.
Nach 40 Minuten Diskussion, meinte er, er kläre das mit booking com ausnahmsweise, weil wir aus dem Ausland kommen.

Abzockenversuch gescheitert.
Service nicht vorhanden
Kaffee schlecht

2026-07-06 • via Nuitee
L
Luis • couple • us
10
2026-07-05 • via Nuitee
L
Luis • couple • us
10
2026-07-05 • via Nuitee
M
Mark • couple • us
1
2026-07-04 • via Nuitee
R
Rachael • solo_traveller • us
10
I always go everytime I go to Houston
Pros:

I love this place always welcome

Cons:

They need to fix a pot hole in the drive entrance

2026-07-04 • via Nuitee
M
Mark • couple • us
1
2026-07-04 • via Nuitee
B
Benjamin • family_with_children • bz
5
Pros:

Gunstig

Cons:

Kein Frühstück und kein shuttelservice

2026-06-29 • via Nuitee
R
ROBERTO • couple • ar
6
2026-06-26 • via Nuitee
N
Noemi • family_with_children • us
10
2026-06-23 • via Nuitee
L
Luis • solo_traveller • us
8
Pros:

Room

Cons:

Price

2026-06-22 • via Nuitee
N
Nicholas • solo_traveller • us
1
Unwelcoming, dirty, and Post apocalyptic ghost town feeling property.
Pros:

It was relatively close to the airport, as are many other better options

Cons:

The floor in room was dirty/dusty. The tub and wall interface had mold growing and appeared unclean. The bed had pubic hair in sheets.
The staff was less than caring or engaging.
The place felt like a post apocalyptic ghost town.
It appeared to have been nice at one point in time but is unkept and degraded over time with no upkeep.
I paid but did not stay. I did not seek compensation, I just walked out and paid an additional $30 down the road at a much more comfortable, clean, and welcoming hotel.
I would stay clear of this property.

2026-06-19 • via Nuitee
M
Michael • solo_traveller • us
9
2026-06-18 • via Nuitee