Red Roof Inn PLUS+ & Suites Houston - IAH Airport SW

Hotels
•
Red Roof PLUS
6.4 (132 reviews)
502 N Sam Houston Pkwy E, Houston, Texas, 77060 , Houston , US
1-281-506-7640

listing image 1
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Pets allowed

Facilities

Free WiFi
24-hour front desk
Fence around pool
Television in common areas
Internet access in public areas - high speed
Smoke-free property
Pool umbrellas
Assistive listening devices available
Braille or raised signage
24-hour business center
See all facilities

Review Highlights

Pros:
Quiet
Spacious rooms
Good customer service
Cons:
Cleanliness issues
Rude staff
Lack of basic amenities

Categories

Cleanliness
3.61
Several mentions of cleanliness issues, including foul smells and mold.
Service
8.08
Mixed reviews; some staff were exceptional while others were rude.
Location
7.62
Location noted as a bit dodgy but otherwise accessible.
Room Quality
6.57
Rooms are described positively, though with some issues like odors and pests.
Amenities
5.6
Limited amenities; lack of breakfast and essential toiletries mentioned.
Value for Money
7.06
Mixed feelings on value; some positive and negative comments.
Food and Beverage
5.61
Noted lack of breakfast options.
Overall Experience
7.08
Overall experience varied, with both positive and negative elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:55

Property Description

Experience unparalleled comfort and convenience at Red Roof Inn PLUS+ & Suites Houston - IAH Airport SW, your perfect retreat in North Houston.

Recreation Galore
Unwind and rejuvenate with our exceptional outdoor and indoor pools, offering recreational opportunities to suit your mood, whether you want to soak up the sun or enjoy a refreshing swim.

Business and Connectivity
Stay connected with complimentary wireless internet access throughout the hotel. Our 24-hour business center and three versatile meeting rooms ensure your professional needs are met seamlessly.

Comfortable Accommodations
Rest easy in one of our 150 air-conditioned guest rooms, complete with all the essentials like private bathrooms, cable programming, and daily housekeeping service, ensuring a stress-free stay.

Don't wait—book your stay at Red Roof Inn PLUS+ & Suites Houston now and discover the perfect blend of comfort and convenience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 132 reviews
Cleanliness: 3.61
Service: 8.08
Location: 7.62
Room Quality: 6.57
Amenities: 5.6
Value for Money: 7.06
Food and Beverage: 5.61
Overall Experience: 7.08
S
Selina
10
Pros:

Does that was nice and the place was quiet and my room was clean

2025-10-12 • via Nuitee
C
claudia
6
Pros:

The holes

2025-09-13 • via Nuitee
O
Octavio
10
Pros:

Everything is fine. Quiet, and it's what I want: a place to relax.

2025-09-11 • via Nuitee
A
Abdulrahman
8
Pros:

Excellent service, rooms surprisingly spacious with good customer service. Just location a bit dodgy e it h

2025-09-09 • via Nuitee
D
Deion
10
Pros:

Beautiful

2025-09-09 • via Nuitee
K
Kayden
4
Not a good place to stay
Pros:

The hallways smell so bad. Luckily the room didn’t stink. It did have roaches but didn’t see them until the last day or would have been gone sooner. If I didn’t have a dog with me then I would have asked for a refund right after checking in. The bathroom door wouldn’t stay closed and there was mold growing. Would not stay again.

2025-08-24 • via Nuitee
H
Hector • family
2
Pros:

I don’t like this hotel

2025-08-21 • via Nuitee
C
Candice
10
Pros:

Very impressed. The only complaint I have is there is no breakfast.

2025-08-20 • via Nuitee
C
Candice
10
Pros:

Housekeeper is a theif and extremely rude

2025-08-19 • via Nuitee
C
CHARLES
8
Pros:

The property is good

2025-08-16 • via Nuitee
Y
Yelena
10
Pros:

Enjoy pool))

2025-08-14 • via Nuitee
K
Kendrick
10
Pros:

Front desk person at the time of check in was extremely rude but everything else went well

2025-08-09 • via Nuitee
E
Edwin
8
Pros:

The room

2025-08-08 • via Nuitee
S
Sisalei
2
Pros:

Bad

2025-08-06 • via Nuitee
D
Donald
10
Pros:

First room had a foul smell but they had no problem with giving new room upon request.

2025-08-04 • via Nuitee
D
Darrion J
8
Pros:

One out of the three front desk staff was superb. I was checked in by a guy who was great and then I ran out of towels. I called down and a man told me that the housekeeping staff would be there to supply me with more towels. The next day, I went down to the desk and the person behind the desk was dry, never looked up, and said again housekeeping will be by. The next day I went down and the same guy I checked in with gave me some towels and then said housekeeping will bring me more for the remainder of my stay. An hour later, housekeeping came with enough towels to get me through the remainder of my day and removed the old towels. I was staying 6 days.

2025-07-30 • via Nuitee
D
Daniel • family
10
Pros:

Quick access to freeway and restaurants.

2025-07-29 • via Nuitee
K
Kevin • family
8
Pros:

P indoor pool

2025-07-18 • via Nuitee
T
Temika
10
Pros:

It was great. I had to switch rooms initially but after that I had a great experience. The room and the service. I slept good 👍. The BEST part was the shower was Hot! I loved it!!!

2025-07-13 • via Nuitee
S
Selena • family
6
Pros:

I didn’t like that we didnt have soap, shampoo or conditioner. Our room also was low on towels. Had to go purchase soap else where to wash my baby’s bottles.

2025-07-12 • via Nuitee