Holiday Inn Express Sault Ste Marie by IHG

Hotels
•
Holiday Inn Express
9.1 (416 reviews)
1171 Riverview Way , Sault Ste. Marie , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast options
Convenient location
Updated rooms
Cons:
High price relative to value
Hard pillows
No privacy in pool area
Issues with booking

Categories

Cleanliness
8.49
Most reviews indicate cleanliness, but some mention uncomfortable conditions.
Service
9.46
Staff were consistently described as friendly and helpful.
Location
9.5
Close to restaurants and attractions, noted as convenient.
Room Quality
8.95
Rooms were reported as clean and updated, with a few remarks on issues like pillows.
Amenities
8.48
Decent amenities were mentioned, but there are calls for improvement like food options.
Value for Money
8.94
Some concerns about pricing relative to offerings.
Food and Beverage
9.49
Breakfast options received high praise throughout multiple reviews.
Overall Experience
9.46
General consensus is positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:25

Property Description

Riverfront Location and University Proximity
Experience breathtaking views of Saint Mary’s River from your room at our hotel, conveniently located just a short walk from Lake Superior State University.

Modern Amenities and Comfort
Relax in our well-equipped guest rooms featuring large flat-screen TVs, free Wi-Fi, and convenient appliances like a refrigerator, microwave, and coffee machine. Start your day right with a complimentary continental breakfast.

Leisure and Convenience
Take a refreshing dip in the indoor pool, unwind in the hot tub, or make use of our laundry and dry cleaning services. With our 24-hour reception desk, we are always here to cater to your needs.

Book your stay at Holiday Inn Express Sault Ste Marie now and enjoy a perfect blend of comfort, convenience, and scenic beauty.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 416 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 9.46
K
Katherime • couple • us
10
2026-04-18 • via Nuitee
C
Courtney • couple • us
10
Pleasant and care free.
Pros:

The staff we talked to were super nice and didn’t seem bothered to be there and that was awesome! The room was very clean and the bed was very comfortable!

Cons:

Nothing haha

2026-04-12 • via Nuitee
M
Michele • family_with_children • us
9
2026-03-30 • via Nuitee
P
Pam • couple • us
9
It was a sad occasion for our visit so the inn was like a kind refuge.
Pros:

Breakfast plentiful nicely prepared and presented, coffee better than most

Cons:

All the snow🤭🤣

2026-03-24 • via Nuitee
S
Samantha • couple • us
10
Ver nice! Will be back!
Pros:

Very clean and in a great area

Cons:

N/a

2026-03-03 • via Nuitee
K
KeAnna • couple • us
10
2026-02-10 • via Nuitee
K
Kathy • family_with_children • ca
8
2026-01-22 • via Nuitee
R
Rebecca • couple • us
10
2026-01-19 • via Nuitee
T
Traci • family_with_children • us
9
Pros:

Good location, clean location, friendly staff, room was close to outside doors for the pet as requested, good breakfast, nice pool and hot tub.

2026-01-19 • via Nuitee
S
Steve • extended_group • ca
1
Pros:

Nothing

Cons:

I wouldn’t know how it is at this hotel since the manager book the wrong location and won’t give my money back so he is a crook and a thief. The manager book this reservation for me but I was in Ontario Canada and he booked it for Michigan United States knowing I’m in Canada and I don’t have
my passport with me. I tried to get in contact with him but they will not answer my calls this place are theives

2026-01-19 • via Nuitee
K
kristopher • couple • us
9
2026-01-19 • via Nuitee
R
Robert • couple • us
8
Ok.
Pros:

It was ok.

Cons:

Parking !

2026-01-19 • via Nuitee
J
Joey • couple • us
10
2026-01-19 • via Nuitee
P
Peggy • couple • us
10
It was better than expected. Great time.
Pros:

I love that it was clean I love the beds there, I actually bought one. The staff, food and facility were really nice.

Cons:

It was a long ways from downtown but it was fine.

2026-01-19 • via Nuitee
L
Lois • family_with_children • us
10
2026-01-19 • via Nuitee
P
Patricia • couple • us
10
All was excellent!
Pros:

Excellent-good choices.

2026-01-15 • via Nuitee
J
Jennifer • extended_group • us
10
2026-01-15 • via Nuitee
K
Kim • family_with_children • us
8
I would stay there again. Worth the price.
Pros:

Breakfast was very tasty. Staff was really helpful. Location was perfect by the university. Rooms were clean and well kept.

Cons:

Parking was tight. Especially with snowmobiles parked there.

2026-01-12 • via Nuitee
E
Eric • couple • us
9
2025-12-14 • via Nuitee
B
Barbara • couple • us
7
Pros:

Nice

Cons:

The price was ridiculous for sault st Marie

2025-11-18 • via Nuitee