Holiday Inn Express Sault Ste Marie by IHG

Hotels
•
Holiday Inn Express
8.8 (336 reviews)
1171 Riverview Way , Sault Sainte Marie , US
+1 906-632-3999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Very clean rooms
Great breakfast and all-day coffee
Convenient/location close to downtown/interstate
Comfortable beds and updated rooms
Plenty of parking (usually)
Cons:
Occasional stains/pet hair noted on furnishings
Pool/hot tub could use cleaning/updating
Parking issues when lot sealed during some stays
Some guests find rates high (value concerns)
Low water pressure and small bathrooms reported by a few
River-view expectations not always met

Categories

Cleanliness
8.6
Mostly praised as very clean/immaculate across many reviews, though a few mentions of stains, pet hair on cushions and occasional housekeeping misses and pool area needing attention.
Service
9.2
Consistently strong positive mentions: friendly, professional front desk and staff, specific praise for staff members and helpfulness.
Location
9
Frequently noted as convenient and close to downtown/interstate; a few notes about being on the edge of town or river-view expectations that were off.
Room Quality
8.8
Rooms described as clean, comfortable with good bedding and updated; isolated issues reported (small bathroom, plugged sink, some stains).
Amenities
8.5
Breakfast and all-day coffee praised; parking and pool/hot tub cleanliness received mixed feedback (parking sealed during a stay, pool/hot tub needing updates).
Value for Money
8
Mixed signals: several guests called it great value while at least one explicit complaint about rising rates and perceived cost vs condition.
Food and Beverage
9.3
Breakfast repeatedly highlighted as very good with many options; overall positive food/beverage experience including on-site coffee.
Overall Experience
9
General sentiment is very positive with many guests recommending the hotel and indicating they'd return; minor negatives did not dominate overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Riverfront Location and University Proximity
Experience breathtaking views of Saint Mary’s River from your room at our hotel, conveniently located just a short walk from Lake Superior State University.

Modern Amenities and Comfort
Relax in our well-equipped guest rooms featuring large flat-screen TVs, free Wi-Fi, and convenient appliances like a refrigerator, microwave, and coffee machine. Start your day right with a complimentary continental breakfast.

Leisure and Convenience
Take a refreshing dip in the indoor pool, unwind in the hot tub, or make use of our laundry and dry cleaning services. With our 24-hour reception desk, we are always here to cater to your needs.

Book your stay at Holiday Inn Express Sault Ste Marie now and enjoy a perfect blend of comfort, convenience, and scenic beauty.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIU

Location

Guest Reviews

8.8
Based on 336 reviews
Cleanliness: 8.6
Service: 9.2
Location: 9
Room Quality: 8.8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9.3
Overall Experience: 9
S
Sallie • family_with_children • us
6
2026-10-24 • via Nuitee
J
John • couple • us
10
Nice part of our trip
Pros:

Great staff. Found items for my gluten free wife and room was always just right

Cons:

A bit on the edge of town but easy to get around that time of year

2026-10-13 • via Nuitee
F
Fred • couple • us
10
2026-10-10 • via Nuitee
A
Adam • solo_traveller • us
10
2026-10-08 • via Nuitee
S
Sarah • extended_group • us
8
A modern hotel - good for a night.
Pros:

It was fine for a one night stay. Lots of free parking and fairly close to downtown.

Cons:

It was average. Not great but not bad

2026-09-19 • via Nuitee
S
Suzanne • solo_traveller • us
10
Pros:

Staff was great 👍

2026-09-16 • via Nuitee
R
Robyn • solo_traveller • us
9
2026-09-15 • via Nuitee
S
Stacey • family_with_children • us
10
2026-09-15 • via Nuitee
E
Ellyn • solo_traveller • us
10
Pros:

Everything

Cons:

N/A

2026-09-14 • via Nuitee
T
Tammy • solo_traveller • us
9
Pros:

Location

Cons:

The breakfast the room no complaints

2026-09-12 • via Nuitee
K
Karen • couple • us
10
2026-09-08 • via Nuitee
E
Ella • couple • us
8
Pros:

Clean room, friendly staff, great breakfast buffet.

Cons:

Pool and hot tub cause use some cleaning and updating

2026-09-08 • via Nuitee
N
Nicholas • family_with_children • us
8
Came to work on some private property nearby and spend time with friends
Pros:

Location is nice. Property isn’t right in the downtown area but you can get there quickly. Staff was nice and professional. Lot of choice for breakfast items. All day coffee was a plus.

Cons:

Price, I’m cheap but man the rates they are charging these days are crazy even just from last year. Especially when there are stains on the floor and looks like someone’s pet hair all over the sofa cushions.

2026-09-08 • via Nuitee
J
Jessica • couple • us
10
2026-09-06 • via Nuitee
C
Carol • couple • us
10
Pros:

Very good

2026-08-28 • via Nuitee
S
Steven • couple • us
8
2026-08-24 • via Nuitee
P
Peyton • couple • us
10
2026-08-24 • via Nuitee
J
Jeff • extended_group • us
10
2026-08-24 • via Nuitee
M
Malizia • solo_traveller • us
9
2026-08-23 • via Nuitee
S
Stacy • extended_group • us
8
Pros:

The parking was good and the staff were exceptionally friendly. The room was clean

Cons:

Water pressure was very low. Pretty much the only bad thing to list

2026-08-23 • via Nuitee