Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Negative dining experience
Value for money concerns

Categories

Cleanliness
8.33
Generally clean rooms mentioned, but some reviews suggest issues with room preparation.
Service
8.8
Friendly staff, but some negativity regarding restaurant service from a specific waiter.
Location
9.34
Great location for park access and nearby restaurants.
Room Quality
8.29
Rooms generally comfortable but some mention setups are lacking for longer stays.
Amenities
8.82
Good amenities like pools and parking, although there were some complaints about additional fees.
Value for Money
7.78
Some felt the accommodations were not worth the price compared to experiences at other hotels.
Food and Beverage
7.83
Breakfast options received criticism; better alternatives available nearby.
Overall Experience
8.8
Overall pleasant stay with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:13

Property Description

Convenient Location and Shuttle Service
Situated just 30 miles from Old Faithful Geyser, our hotel in Yellowstone National Park offers free shuttles to and from West Yellowstone Airport, ensuring a stress-free arrival and departure for our guests.

Comfortable Accommodations with Modern Amenities
Relax in our neutrally colored rooms equipped with a microwave, refrigerator, and coffee maker. Stay connected with free Wi-Fi and enjoy entertainment with satellite TV. Whether you're here for work or leisure, our spacious hardwood desks cater to all your needs.

On-Site Dining and Recreation
Indulge in delicious meals at The Branch Restaurant and Bar, offering a variety of wild game dishes and traditional favorites. Unwind in our indoor pool and hot tub, stay active in the gym, or try your luck at The Branch Casino. With the Yellowstone Historic Center Museum and Playmill Theatre just a short walk away, there's always something exciting to explore.

Book your stay at Holiday Inn West Yellowstone now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BZN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 357 reviews
Cleanliness: 8.33
Service: 8.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 8.8
P
PHILIPPE family_with_children nl
9
Very good.
Pros:

Usual confort to be expected from IHG. Nice surprise was the museum railway carriage in the restaurant. Breakfast was a bit superior to the Americal standard. Easy parking and very close to Yellowstone NP entrance.

2026-05-21 via Nuitee
C
costa extended_group br
8
2026-05-18 via Nuitee
R
rui couple us
10
2026-05-08 via Nuitee
J
Jian couple ca
8
2026-05-04 via Nuitee
T
Tim couple us
10
2026-05-04 via Nuitee
G
Greg couple us
10
Clean and comfortable
Pros:

Breakfast was ok, rather eat other restaurants in town. Bar was great at night. King jacuzzi room was great. Beds were nice tubs were big.

Cons:

Restaurant food is just ok.

2026-03-03 via Nuitee
M
Maily extended_group us
8
2026-03-02 via Nuitee
L
lizlubee Friends getaway Santa Fe, New Mexico
6
Basic hotel - probably overpriced
Pros:

We stayed at Holiday Inn West for 3 nights with a small photo group. The hotel is OK for a few days but pretty basic and probably overpriced, although we did not book with them directly. No breakfast is included with your room although breakfast was included in our group tour cost. The breakfast was OK but again overpriced (around $18.00 as I recall) and pretty basic. Seating was very disorganized with several groups trying to get breakfast early while the staff had no idea they were coming. They also don't start serving until 6:30 am.

2026-01-29 via Tripadvisor
A
Alexis couple us
9
2026-01-20 via Nuitee
J
Judy couple us
9
2026-01-19 via Nuitee
C
Christopher family_with_children us
9
2026-01-19 via Nuitee
Y
Yumin family_with_children cn
9
2026-01-19 via Nuitee
A
ARTUR solo_traveller us
10
2026-01-19 via Nuitee
A
Austin family_with_children us
10
2026-01-19 via Nuitee
C
Carolyn extended_group us
9
Very comfortable. I will stay with you again.
Pros:

I like oatmeal and you had all the additives I like to put in to it. I like my bacon crisp but it gets limp when put under a plastic dome. I really liked that you had whole apples. I found the scrambled eggs a bit tough. Again because they were kept warm under a dome. I chose the buffet because it was faster than ordering. Only because I wanted to spend as much time in Yellowstone as possible.

Cons:

I put my response in the first question

2026-01-19 via Nuitee
J
Jan Adriaan family_with_children za
9
2025-12-25 via Nuitee
M
mendez extended_group ve
10
2025-10-19 via Nuitee
A
Anita family_with_children us
10
Pros:

Beds were comfortable, rooms were clean, enjoyed hot tub and pool.

2025-10-14 via Nuitee
Z
Zepeda family_with_children us
10
2025-10-14 via Nuitee
L
Leslie couple us
10
Excellent, will stay again on next visit.
Pros:

Breakfast was always good, but there was a tall dark haired male waiter that was somewhat rude to several customers, including myself and my wife. One morning he intentionally ignored a line of other guest waiting to set down and eat.

Cons:

The dark haired male waiter in the resurant. Very bad attitude and no people skills,

2025-10-13 via Nuitee