Residence Inn by Marriott Dallas Lewisville

Hotels
•
Residence Inn
8 (196 reviews)
755 C Vista Ridge Mall Drive , Lewisville , US

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Terrace
See all facilities

Review Highlights

Pros:
Location
Comfortable and clean stay
Cons:
Poor cleanliness
Rude service staff
Maintenance issues

Categories

Cleanliness
5.83
Multiple mentions of bad smells and property condition indicate significant cleanliness issues.
Service
6.8
Staff at the front desk described as rude, which negatively impacts the service rating.
Location
9.84
Location is noted positively; it seems to be a strong point despite other issues.
Room Quality
7.29
Reports of various maintenance issues affecting the room quality.
Amenities
7.82
The pool was closed for renovations and TV channels limited; some amenities could improve.
Value for Money
8.78
The overall cost seems in line with what is offered despite the cleanliness issues.
Food and Beverage
8.83
Breakfast not used, so no specific feedback but toiletries were liked.
Overall Experience
8.8
Mixed feelings; some positives but serious negatives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:54

Property Description

Luxurious All-Suite Hotel in Lewisville

Fully Equipped Suites: Each suite at Residence Inn by Marriott Dallas Lewisville comes with a fully equipped kitchen, free Wi-Fi, and cable TV for your comfort and convenience.

Fantastic Amenities: Enjoy the indoor pool and gym during your stay, along with a daily breakfast buffet and complimentary coffee in the lobby.

Convenient Location: Situated next to Vista Mall, and just a short drive from Dallas-Fort Worth International Airport and popular attractions like Six Flags over Texas and Grapevine Mills Mall.

Book now for a delightful stay at Residence Inn by Marriott Dallas Lewisville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8
Based on 196 reviews
Cleanliness: 5.83
Service: 6.8
Location: 9.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
G
Greg • couple • us
5
2026-11-02 • via Nuitee
M
Martinezjr • family_with_children • us
7
Pros:

The room was very spacious

Cons:

Under construction

2026-10-26 • via Nuitee
J
Janet • couple • us
2
Horrible !!!!
Pros:

Small

Cons:

On a side road , trash all over shared parking lot with three other hotels . No where was it listed that they where remodeling , had try to fix breakfast in the hallway with guest walking by then take to your room. We came back from a outing they had made our bed and hung new towels , which that is when I found a hand towel that was filthy, looked like it had feces on it told the front desk she came and got it with gloves & bag . Then calls me back on room phone to tell me it was just a burned towel that it happens sometimes & ask if I wanted to come look that she would touch it . I know what I saw it wasn’t don’t burned !! And if that happens then way would they hang them up in a room !!!

2026-10-19 • via Nuitee
P
Portillo • couple • us
9
good
Pros:

good

2026-08-07 • via Nuitee
T
Tyran • couple • us
10
2026-06-15 • via Nuitee
J
J9605QRmariam • Couples
10
Elizabeth is awesome!
Pros:

We checked in after 11 pm and Elizabeth could not have been sweeter. We came in a day early so we booked on points the first night and then had another stay. When I came down the next day they were expecting me as she had left notes. It’s such a small thing but it was nice to not have to explain everything. Then my kids were joining us for our last night and had two rooms for them. Again, went to the desk and there was notes on the account and but the rooms next to each other. Housekeeping did a great job. Yes they are renovating but I will take great service and communication any day! Thank you to Elizabeth for your kindness and making sure we had a smooth trip.

2026-05-25 • via Tripadvisor
E
Elizabeth • solo_traveller • us
7
Cons:

The indoor pool was closed for renovations. That was the reason we picked that hotel

2026-05-18 • via Nuitee
O
Ophelia • couple • us
10
2026-04-29 • via Nuitee
M
Mychal • couple • us
10
Well worth it with full kitchen, desk and couch.
Pros:

Very nice updated hotel, they are still in process of renovating. But it’s nice well maintained property.

Cons:

That I could only use front to enter due to renovations.

2026-04-13 • via Nuitee
S
Sabin • couple • us
10
2026-03-23 • via Nuitee
M
Marilyn • couple • us
10
2025-11-23 • via Nuitee
S
Stewart • couple • us
10
2025-10-08 • via Nuitee
T
Thomas • couple • us
3
2025-10-06 • via Nuitee
S
Squyres • solo_traveller • us
7
2025-10-05 • via Nuitee
R
racheldY1994AU • Business
2
Stay away from this horrible hotel!
Pros:

Stay away from this disaster hotel!!!! This is the worst Hotel I have stayed. The front desk service staff called Chia or Chai is the rudest person i have ever met in all Marriott related hotels. Very unprofessional and not trained properly! The hotel smells horrible when you get in, the room smells very bad too. Body wash bottle completely empty, the TV channels like CNN, fox news etc all showing snowing screens and broken voices. The outlet on the table not working at all. you have to plug on the wall outlet. Checked out the next morning and booked another hotel.

2025-09-30 • via Tripadvisor
K
KendallB408 • Solo travel • Texas
2
Step back in time…
Pros:

The hotel is as rundown as the people working there. Location would be the only reason to stay there. If you want a nostalgic return to the 70’s, this is your place.

2025-09-03 • via Tripadvisor
Q
Quyen • family
2
Pros:

Condition of the property & food could be better. Windows don’t lock. Door deadbolt doesn’t lock.

2025-09-01 • via Nuitee
C
Clifton • family_with_children • us
4
Pros:

The surrounding

Cons:

The place was getting remodeled

2025-07-29 • via Nuitee
T
Tonya • partner
8
Pros:

We had an extended stay here due to a move. It was comfortable and clean. The pool was closed due to renovations but I wished they told us that at the time of booking. It was in need of some repair as far as cracked tiles in the kitchen, insulation around dishwasher, etc. But it was clean and roomy. We didn’t use Housekeeping while there but staff was very accommodating when we needed, towels and what not. I liked their toiletries a lot. We had our dog with us as I know other guest did but I never heard any barking and our room was very quiet. We didn’t have the breakfast so I cannot speak to that. The channels on the TV were limited and Hulu sign-in was not an option. But that was minor. Overall a very decent place.

2025-07-17 • via Nuitee
M
Marquita • family
6
Pros:

Pool was closed which they should let ppl know on website had smell elevator was broke just was horrible

2025-07-02 • via Nuitee