JEN Singapore Tanglin by Shangri-La

Hotels
•
Shangri-La Group
8.6 (3922 reviews)
1A Cuscaden Road , Singapore , SG
+65 6738 2222

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Basic facilities
Limited breakfast items at times

Categories

Cleanliness
8.1
Some reviews mentioned issues with cleanliness, particularly with the room floors not being wiped.
Service
9.1
Staff were frequently described as friendly and accommodating.
Location
9.1
Multiple reviews praised the central location and easy access to public transport.
Room Quality
8.6
Rooms were mostly described as clean and comfortable, though some noted basic facilities.
Amenities
8.6
Good selection of amenities including pool, gym, and easy shopping access.
Value for Money
8.6
The hotel offers reasonable pricing relative to its facilities and services.
Food and Beverage
8.1
Breakfast options were highlighted positively, though some mentioned limited variety as a downside.
Overall Experience
8.6
Overall satisfaction was high, with many positive comments about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:10

Property Description

Luxurious Accommodation and Convenient Location
JEN Singapore Tanglin by Shangri-La offers a luxurious stay in the heart of Orchard Road, just steps away from the Orchard Boulevard MRT Station. Enjoy stunning views of the city or lush gardens from well-appointed rooms featuring modern amenities like satellite TV and free internet access.

Relaxation and Wellness Facilities
Unwind in style at the hotel's outdoor swimming pool, spa, sauna, and steam rooms. Indulge in rejuvenating massage treatments or take advantage of the business center and laundry services for a hassle-free stay.

Culinary Delights and Shopping Convenience
Savor local delicacies at Ah Hoi's Kitchen or opt for an all-day buffet at J65. With Tanglin Mall at your doorstep and proximity to Botanic Gardens and major shopping centers, JEN Singapore Tanglin ensures a perfect blend of relaxation and convenience.

Book now for an unforgettable stay at JEN Singapore Tanglin by Shangri-La!

Important information:

Kindly provide the hotel with your arrival flight details including flight number and arrival timing, prior to arrival. For early check-ins, a pre-block of guest room is required to guarantee a confirmed early check-in, chargeable at 1 night's charge. Please note that the standard check-in time applies if a pre-block request is not received.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 3922 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
M
Mys • solo_traveller • pk
9
It was all perfect.
Pros:

Location was excellent

Cons:

N/A

2026-10-31 • via Nuitee
R
Ruchun • extended_group • sg
9
2026-10-31 • via Nuitee
C
Cornelis • couple • nl
9
Geweldig
Pros:

Kom hier al jaren.

Cons:

De kosten van later uitchecken: tot 16.00 uur

2026-10-31 • via Nuitee
R
Ruchun • solo_traveller • sg
9
2026-10-31 • via Nuitee
R
Ruchun • couple • sg
9
2026-10-31 • via Nuitee
M
Muriel • family_with_children • de
6
2026-10-30 • via Nuitee
K
kenneth • couple • sg
8
2026-10-30 • via Nuitee
T
Theo • couple • cn
6
2026-10-30 • via Nuitee
K
kenneth • couple • sg
9
2026-10-30 • via Nuitee
Y
Yasmin • extended_group • gb
8
2026-10-28 • via Nuitee
N
Niveen • family_with_children • au
8
2026-10-26 • via Nuitee
S
Susan • couple • au
7
2026-10-24 • via Nuitee
A
Akther Hussain • couple • in
6
Pros:

The hotel is clean and breakfast was good

Cons:

Our room was just above the loading bay and couldn’t sleep because of the constant noise from the trolley’s being rolled in/out of the trucks

2026-10-22 • via Nuitee
L
Leonie • family_with_children • au
7
Pros:

Location is great especially being close to MRT and Tanglin Mall. Staff are very friendly and helpful.

Cons:

Rooms feel a little tired and need deep cleaning ... possibly renew the grey mats. Pool is in need of major refurbishment with broken tiles and exit ladder.

2026-10-22 • via Nuitee
U
Ulara • solo_traveller • ru
10
2026-10-21 • via Nuitee
A
Andres Jomas • couple • ph
10
I will book again
Pros:

Location

Cons:

None

2026-10-20 • via Nuitee
T
Ten • couple • my
10
2026-10-19 • via Nuitee
C
Cornelia • couple • de
8
Gute Lage um die Stadt zu erkunden.
Pros:

Die Zimmer waren Standard, das Bett war bequem.
Das Bad war klein aber ansprechend modernisiert.
Das Frühstück war reichlich. Es war für jeden etwas dabei. Besonders gut gefallen haben die heimischen Gerichte, die für einen Westler zum Frühstück ein anderes Geschmackserlebnis boten.
Gleich neben dem Hotel ist der Zugang zur MRT, Busse fahren in unmittelbarer Nähe ab. Die Orchard Road ist fussläufig gut erreichbar.

2026-10-19 • via Nuitee
I
ISABELLA • family_with_children • au
10
Fabulous but hot. We travelled for F1 so did not have a choice. Ideally would travel when cooler
Pros:

We thoroughly enjoyed the breakfast and our hotel room was great.
Location perfect near the mall and MRT.
Staff were extremely courteous and helpful.
Highly recommend and would stay there again.

Cons:

There was nothing I could say we did not enjoy.
I have no complaints. We travelled with 11 family members and we all had only good comments regarding your hotel

2026-10-16 • via Nuitee
E
Eileen • couple • ca
9
Comfy, safe and stylish. Will definitely return.
Pros:

The property was amazing and well run.

Cons:

Resturant in hotel was a little costly.

2026-10-15 • via Nuitee