JEN Singapore Tanglin by Shangri-La

Hotels
•
Shangri-La Group
8.6 (3922 reviews)
1A Cuscaden Road , Singapore , SG
+65 6738 2222

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Basic facilities
Limited breakfast items at times

Categories

Cleanliness
8.1
Some reviews mentioned issues with cleanliness, particularly with the room floors not being wiped.
Service
9.1
Staff were frequently described as friendly and accommodating.
Location
9.1
Multiple reviews praised the central location and easy access to public transport.
Room Quality
8.6
Rooms were mostly described as clean and comfortable, though some noted basic facilities.
Amenities
8.6
Good selection of amenities including pool, gym, and easy shopping access.
Value for Money
8.6
The hotel offers reasonable pricing relative to its facilities and services.
Food and Beverage
8.1
Breakfast options were highlighted positively, though some mentioned limited variety as a downside.
Overall Experience
8.6
Overall satisfaction was high, with many positive comments about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:10

Property Description

Luxurious Accommodation and Convenient Location
JEN Singapore Tanglin by Shangri-La offers a luxurious stay in the heart of Orchard Road, just steps away from the Orchard Boulevard MRT Station. Enjoy stunning views of the city or lush gardens from well-appointed rooms featuring modern amenities like satellite TV and free internet access.

Relaxation and Wellness Facilities
Unwind in style at the hotel's outdoor swimming pool, spa, sauna, and steam rooms. Indulge in rejuvenating massage treatments or take advantage of the business center and laundry services for a hassle-free stay.

Culinary Delights and Shopping Convenience
Savor local delicacies at Ah Hoi's Kitchen or opt for an all-day buffet at J65. With Tanglin Mall at your doorstep and proximity to Botanic Gardens and major shopping centers, JEN Singapore Tanglin ensures a perfect blend of relaxation and convenience.

Book now for an unforgettable stay at JEN Singapore Tanglin by Shangri-La!

Important information:

Kindly provide the hotel with your arrival flight details including flight number and arrival timing, prior to arrival. For early check-ins, a pre-block of guest room is required to guarantee a confirmed early check-in, chargeable at 1 night's charge. Please note that the standard check-in time applies if a pre-block request is not received.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 3922 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
C
Christopher • couple • hk
9
Pros:

Where I normally stay and always find it satisfies

Cons:

See above

2026-09-19 • via Nuitee
G
Grace • family_with_children • my
5
2026-09-18 • via Nuitee
C
cocoghia • family_with_children • tw
8
2026-09-18 • via Nuitee
C
Chia we • solo_traveller • my
9
2026-09-17 • via Nuitee
S
Simran • extended_group • in
9
2026-09-17 • via Nuitee
L
Louise Anne Karemina • solo_traveller • sg
8
2026-09-16 • via Nuitee
M
Mario • solo_traveller • ao
10
2026-09-16 • via Nuitee
S
Saleh • solo_traveller • sa
9
Excellent
Pros:

Calm,clean,great location next to metro station, tangalin mall, close to botanic garden.

Cons:

Nothing but the small size slippers 😄

2026-09-13 • via Nuitee
B
Bee Lan • solo_traveller • my
8
Pleasant
Pros:

Breakfast good selection of food.
Helpful conceirge staff

Cons:

Slow housekeeping.

2026-09-13 • via Nuitee
A
Anmol • couple • in
9
Pros:

Proximity to MRT and Tangling mall.

2026-09-12 • via Nuitee
P
Patricia • solo_traveller • au
9
2026-09-11 • via Nuitee
S
Shahima • couple • gb
8
2026-09-10 • via Nuitee
Z
ZIHJIE • family_with_children • tw
8
2026-09-10 • via Nuitee
I
Ian • couple • au
10
Very comfortable, hospitable and luxuriously appointed property close to transport and green space
Pros:

The property was top end presentation
Staff were helpful from the moment our transport arrived

Cons:

Nothing was out of place I couldn’t fault if

2026-09-10 • via Nuitee
T
thongvinith • couple • th
9
Swimming pool open too late.6.00am nice
Pros:

Location very good
Room nice bed comfortable
Breakfast very good

Cons:

Check in too slow only 2 person not enough for guests.

2026-09-09 • via Nuitee
T
Trevor • solo_traveller • au
8
2026-09-09 • via Nuitee
T
TOMOKO • solo_traveller • jp
8
2026-09-09 • via Nuitee
J
Jonathan • solo_traveller • nz
7
2026-09-09 • via Nuitee
F
Faizan Ahmed • family_with_children • pk
8
Stay was pleasant
Pros:

- 3 minutes walk to mrt
- hotel connected to the tanglin mall
-breakfast was fabulous
- variety of fresh fruits in breakfast
- they also gave us a yummy complimentary cake to celebrate our son’s birthday

Cons:

- there is less space in breakfast area
- had to wait in a long queue to be seated for breakfast

2026-09-08 • via Nuitee
G
Garry • couple • au
9
2026-09-08 • via Nuitee