Citadines Barbican London

Hotels
Citadines
8.6 (3182 reviews)
7-21 Goswell Road , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful staff
Great location
Cons:
Breakfast not included
Noise issues

Categories

Cleanliness
8.51
Some reviews mentioned cleanliness was generally good, but a few noted issues with housekeeping.
Service
8.88
Staff were frequently described as kind and helpful, contributing positively to the experience.
Location
9.02
Convenient location near transport and venues was a common positive remark.
Room Quality
8.57
Rooms were generally comfortable, but there were mentions of noise and some maintenance issues.
Amenities
8.4
Amenities were noted as adequate, though breakfast options were a point of disappointment for some.
Value for Money
8.66
Most reviews suggested a fair value considering the location and quality.
Food and Beverage
8.01
Several comments indicated dissatisfaction with the breakfast offering.
Overall Experience
8.78
Overall positive experiences outweighed the negatives in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:34

Property Description

Modern Self-Catering Apartments
Experience the convenience of modern self-catering apartments at Citadines Apart'hotel Barbican. Choose from Classic Rooms, Studios, or 1-Bedroom Apartments, each equipped with a satellite TV, Chromecast, and free high-speed internet access.

Fully-Equipped Kitchen and Lounge Area
Prepare your favorite meals in the fully-equipped kitchen with a microwave and fridge (excluding Classic Rooms). The kitchen opens onto a cozy lounge area with a dining table, perfect for enjoying meals together with your travel companions.

Central Location and Nearby Attractions
Located just a 2-minute walk from Barbican Underground Station, Citadines is close to London's popular nightclubs, theaters, and attractions. Explore the vibrant neighborhood and visit landmarks such as the Barbican Centre, Sadlers Wells Theatre, and St Paul’s Cathedral.

Book your stay at Citadines Apart'hotel Barbican for a comfortable and convenient experience in London.

Important information:

When booking 8 rooms or more, different policies and additional supplements may apply.

Cash payments are not accepted at the property.

When traveling with pets, please note that an extra charge of GBP 15 per pet, per day applies. Payment at arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 35 per day.

Location

Guest Reviews

8.6
Based on 3182 reviews
Cleanliness: 8.51
Service: 8.88
Location: 9.02
Room Quality: 8.57
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 8.01
Overall Experience: 8.78
F
Filip couple pl
9
Pros:

Location
Free Luggage storage
Free coffee
Staff
Refrigerator in room

Cons:

Quite thin walls
Few EU sockets in room

2026-06-13 via Nuitee
J
Jonathan solo_traveller fr
7
2026-06-12 via Nuitee
M
maleah couple gb
10
2026-06-08 via Nuitee
M
Marina couple es
9
2026-06-07 via Nuitee
1
168olenas Business
10
Amazing customer service from the staff !
Pros:

Sini was awesome and made my business stay relaxing and really enjoyable! She helped me and made it so easy and comfortable! An amazing customer service!

2026-06-05 via Tripadvisor
D
Damien family_with_children gb
4
Cons:

The breakfast was the worst I have ever experienced in my life

2026-06-05 via Nuitee
C
Csilla couple be
10
2026-06-04 via Nuitee
J
Jennifer couple gb
7
Stay without breakfast excellent
Pros:

Room was clean, modern and had great design features

Cons:

The breakfast was not worth the money

2026-06-04 via Nuitee
O
Olga couple ua
5
Disappointing breakfast ruins an otherwise lovely stay
Pros:

The Room: Excellent
I cannot praise the room enough! It was absolutely brilliant—spotlessly clean, beautifully designed, and incredibly comfortable. We had a wonderful night's sleep and were genuinely impressed by the quality of the accommodation.

The location was perfectly fine. It wasn’t central to everything, but it wasn't too far out either.

Cons:

The Breakfast: Absolutely Dreadful
This is where the experience completely fell apart. For £16 per person, the breakfast selection was practically non-existent. The communal buffet tables for all guests consisted only of: some oranges, coffee, scrambled eggs, a tiny selection of pastries, baked beans, two slices of ham, and three boiled eggs. That was literally it.

When things ran out, we had to ask for more. Upon my request, they brought out a bit more ham, and when my partner asked for bread, they literally brought it out straight from the freezer. Paying £16 for a buffet that offers less than a basic corner shop is unacceptable.

2026-06-04 via Nuitee
D
Dina couple se
10
2026-06-02 via Nuitee
L
Lynn solo_traveller us
9
Clean, comfortable, convenient stay in London!
Pros:

The room was clean and comfortable. The location was quiet, safe and convenient. The staff were great.
The air conditioning worked well, there was a small refrigerator and teapot in the room. There was free coffee and tea, a small gym and two sets of paid washers and dryers in the basement. I enjoyed my stay!

Cons:

The only complaint I have is some of the room doors slammed shut, not sure if it was the fault of the people closing them or if the self closing doors need to be adjusted. If problem is fixed, I would give a rating of 10!

2026-06-02 via Nuitee
C
Carla solo_traveller gb
10
Great Place
Pros:

Clean, great location and easy check in

2026-06-02 via Nuitee
C
Christoph couple de
8
2026-06-02 via Nuitee
S
Stanley Onugha couple gb
9
2026-06-02 via Nuitee
5
548silvig Couples
10
Home from home for two ex Londoners and their elderly dog
Pros:

Love this hotel as it is so central to wheee I grew up and on both occasions I have stayed it has been quiet, clean, comfortable and the staff always very kind and helpful. Being dog friendly too and very understanding with our elderly dog made it even better. Thank you

2026-06-01 via Tripadvisor
A
Alexis couple fr
8
2026-06-01 via Nuitee
S
Samantha couple gb
10
2026-06-01 via Nuitee
M
Maíra couple br
10
2026-06-01 via Nuitee
F
Florence solo_traveller nl
7
Good value for money hotel. I'll definitely be back.
Pros:

Positively surprised by the hotel. I was expecting a hostel vibe, but no. It was very hot on that day. Climatisation worked fine. Location is convenient. There is also a supermarket closeby. Room was more than decent. Reception is always manned, so the hotel is feels very safe. No luxury, no extra comfort, but functional and clean. Checked out the gym (didn't try it though): small but again functional and clean. I'll be back.

Cons:

Nothing at all.

2026-06-01 via Nuitee
N
Nick couple gb
8
Comfortable and relaxing accommodation comfy bed
Pros:

Great location for our needs. Staff helped us to check in early which was appreciated

Cons:

The key card timed out on the last day, so we had to ask reception to retaliate it, before we could get back in, often happens with hotels I find

2026-05-31 via Nuitee