Protea Hotel by Marriott Upington

Hotels
Protea Hotels by Marriott
8.2 (345 reviews)
24 Schroder Street , Upington , za

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious bedrooms
Good facilities
Cons:
Dirty carpets
Slow service in busy times
Weak coffee
Room maintenance issues

Categories

Cleanliness
6.41
The carpets in the hallways were disgustingly dirty. Highly unprofessional conditions in the restaurant.
Service
9.38
Friendly staff who went beyond what is expected, especially noted in multiple reviews.
Location
9.42
Conveniently located, with shops nearby and easy access to good restaurants.
Room Quality
7.37
In need of maintenance based on several complaints about room conditions.
Amenities
8.4
Facilities are good, but some areas, like the pool, could use attention.
Value for Money
8.36
Generally considered good value, but some specific services underperformed.
Food and Beverage
7.41
Breakfast coffee was noted as weak; food quality was inconsistent.
Overall Experience
8.88
Overall positive experience, with notable staff service and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:11

Property Description

Luxurious Riverside Retreat

Modern Amenities: Protea Hotel Upington offers air-conditioned rooms with flat-screen TVs, minibars, and modern furnishings for a comfortable stay. The Courtyard Bar and Restaurant serves delicious meals and the hotel is conveniently located near various dining options.

Leisure and Business: Guests can unwind by the swimming pool, work out in the gym, or explore nearby attractions like Augrabies Falls National Park and Kgalagadi Transfontier Park. The hotel also features conference rooms for business meetings and functions.

Convenient Features: Enjoy Wi-Fi, private parking, river cruises, and proximity to Orange River Wine Cellars and the Namibian border. Book your stay at Protea Hotel Upington for a perfect blend of relaxation and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 345 reviews
Cleanliness: 6.41
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.88
N
Nicolene couple za
10
N/A
Pros:

N/a

Cons:

N/A

2026-05-15 via Nuitee
V
Vasanthi family_with_children za
10
Cons:

Every time our key cards locked and reception to re-activate.

2026-05-04 via Nuitee
L
Le Roux solo_traveller za
7
Pros:

The Staff. The were the best. The hotel is beautiful. The bed is super comfy.

Cons:

The road facing room, it was loud. Slightly expensive for breakfast not included. The soap dispensers were empty. The TV can connect to the internet, but there was an issue.

2026-05-02 via Nuitee
M
miroslav solo_traveller lt
8
2026-04-29 via Nuitee
R
Rookshana family_with_children za
9
2026-04-27 via Nuitee
L
Lieb solo_traveller za
9
Pros:

Room was comfortable and food was good.

Cons:

The airconditioner leaked.

2026-04-27 via Nuitee
L
Louisa extended_group za
6
Pros:

Hotel staff very friendly but big group left and clearly not enough people to clean up and get ready for new guests. Passage still full of trays left standing for hours

2026-04-27 via Nuitee
F
Francoinette couple za
8
The staff was very friendly and helpful!
Pros:

Very clean, nice view over the river, staff very accomodating,

2026-04-23 via Nuitee
G
Gerhardus couple za
9
2026-04-21 via Nuitee
M
Marnus solo_traveller za
8
Pros:

Greak breakfast

Cons:

The 2 nights there was no praking available inside premises. Had to park outside in the street.

2026-04-19 via Nuitee
S
Sechaba couple za
1
2026-04-19 via Nuitee
D
Ditebogo couple za
9
2026-04-10 via Nuitee
F
Fabiano solo_traveller br
10
Maravilhoso
Pros:

Da atenção dispensada a mim pelas recepcionistas, bem como no restaurante. Localizado em frente ao terminal da Intercape,é só atravessar a avenida. Os quartos são bem limpos e o café da manhã é sensacional.

Cons:

Nada.

2026-04-08 via Nuitee
M
Miggie couple za
5
2026-03-30 via Nuitee
J
Justine family_with_children za
2
2026-03-29 via Nuitee
T
Thomas Fingerhut couple de
8
Wer einen angenehmen Aufenthaltsort in Upington sucht, ist hier richtig.
Pros:

Das Hotel bietet ein sehr reichhaltiges und gutes Frühstück. Wenn man man ein Zimmer mit Flussblick gemietet hat, kann man die traumhafte Aussicht auf den Oranje River genießen. Ansonsten sind die Zimmer sehr zweckmäßig und gut ausgestattet. Neben dem Restaurant im Hotel, sind auch noch ein Hennie's und ein Red Ox Steakhouse in 5 Minuten zu Fuß erreichbar. Für abendlich Ausflüge bietet sich eine Schiffsfahrt mit Sakki se Arkie, die einem traumhafte Sonnenuntergänge präsentiert und dabei leckere Getränke zum Verzehr anbietet.

Cons:

Der Pool ist etwas sehr schmal und es sind auch keine Liegen vorhanden. Die Zimmer könnten mal eine Renovierung gebrauchen.

2026-03-25 via Nuitee
J
Jaco extended_group za
8
2026-03-25 via Nuitee
S
Simphiwe couple za
10
2026-03-23 via Nuitee
J
Julien family_with_children za
8
2026-03-16 via Nuitee
A
Ann extended_group gb
10
2026-03-03 via Nuitee