Protea Hotel by Marriott Upington

Hotels
•
Protea Hotels by Marriott
8.2 (324 reviews)
24 Schroder Street , Upington , za

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious bedrooms
Good facilities
Cons:
Dirty carpets
Slow service in busy times
Weak coffee
Room maintenance issues

Categories

Cleanliness
6.41
The carpets in the hallways were disgustingly dirty. Highly unprofessional conditions in the restaurant.
Service
9.38
Friendly staff who went beyond what is expected, especially noted in multiple reviews.
Location
9.42
Conveniently located, with shops nearby and easy access to good restaurants.
Room Quality
7.37
In need of maintenance based on several complaints about room conditions.
Amenities
8.4
Facilities are good, but some areas, like the pool, could use attention.
Value for Money
8.36
Generally considered good value, but some specific services underperformed.
Food and Beverage
7.41
Breakfast coffee was noted as weak; food quality was inconsistent.
Overall Experience
8.88
Overall positive experience, with notable staff service and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:11

Property Description

Luxurious Riverside Retreat

Modern Amenities: Protea Hotel Upington offers air-conditioned rooms with flat-screen TVs, minibars, and modern furnishings for a comfortable stay. The Courtyard Bar and Restaurant serves delicious meals and the hotel is conveniently located near various dining options.

Leisure and Business: Guests can unwind by the swimming pool, work out in the gym, or explore nearby attractions like Augrabies Falls National Park and Kgalagadi Transfontier Park. The hotel also features conference rooms for business meetings and functions.

Convenient Features: Enjoy Wi-Fi, private parking, river cruises, and proximity to Orange River Wine Cellars and the Namibian border. Book your stay at Protea Hotel Upington for a perfect blend of relaxation and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 324 reviews
Cleanliness: 6.41
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.88
S
sabina • couple • za
10
2026-02-13 • via Nuitee
C
Chris • solo_traveller • na
8
Will definitely stay there again - however, serious attention should be given to the WiFI connection in the rooms !
Pros:

Very agreeable

Cons:

WiFi very poor

2026-01-28 • via Nuitee
B
Bongani • solo_traveller • za
9
Pros:

Staff was friendly and helpful

Cons:

None

2026-01-28 • via Nuitee
C
Christian • couple • de
9
Pros:

Tolles großes Zimmer, das war wirklich top nach den Tagen im KTP!

2026-01-23 • via Nuitee
D
Dr Mesh • family_with_children • za
6
2026-01-22 • via Nuitee
G
Gerald • family_with_children • za
9
We thoroughly enjoyed our stay and would definitely do it again.
Pros:

Breakfast was great. Staff were warm and friendly. They deserve a bonus for sure. Both stays in December, we were welcomed and remembered when checking in again. It was a pleasant experience for my family and I. We are definitely staying at Marriot Upington when we come through Upington again. Can't wait to see those friendly smiles and warm welcome. Keep it up!!!

Cons:

Nothing. No need for three sentences unfortunately.

2026-01-21 • via Nuitee
S
Siseko • solo_traveller • za
7
Pros:

The room was good, the bed was very comfy and the dinner was divine.

Cons:

The Wi-Fi was very horrible. I ended up having to use my own Wi-Fi for work.

2026-01-20 • via Nuitee
H
HENDRIK • couple • za
10
2026-01-19 • via Nuitee
E
Eva • couple • za
10
2026-01-19 • via Nuitee
A
Arauna • family_with_children • za
7
2026-01-19 • via Nuitee
R
Rethabile • solo_traveller • za
10
2026-01-17 • via Nuitee
A
Annette • family_with_children • za
6
Overall the stay was good.
Pros:

Breakfast was good. We love it.

Cons:

would like to bring to your attention a concern regarding the cleanliness of my room.

While the room appeared generally tidy, it was not cleaned to a complete standard. I noticed dead insects under the bed and along the skirting boards, Because of this, the room did not feel fully clean.

2026-01-17 • via Nuitee
M
Mulalo Debrah • extended_group • za
6
2026-01-15 • via Nuitee
S
Swys • family_with_children • za
8
Great overnight stay with everything you need
Pros:

The location was excellent and the staff extremely helpful

Cons:

There was a discrepancy with the room received and the room specified on Booking.com - I suspect not the hotel's fault but lacking communication from the booking.com app

2026-01-13 • via Nuitee
J
Justice • extended_group • za
6
2026-01-08 • via Nuitee
K
Keshia • family_with_children • za
10
2026-01-08 • via Nuitee
S
Storm • couple • za
9
Will recommend this hotel as one of the best in the area
Pros:

Very neat and clean ,staff friendly and helpful

Cons:

Breakfast Bacon was very dry

2026-01-08 • via Nuitee
J
James • family_with_children • za
8
Protea hotel upington
Pros:

Location was superb. The breakfast was delicious. Room was comfortable. River view was beautiful.

Cons:

A lot of noise from the pub next door, the walls and floors carry a lot of noise when people walk around.

2026-01-07 • via Nuitee
L
leonard • family_with_children • za
10
Pros:

This.place is beautiful. The people are so kind. The beds are comfortable. The food is delicious. I didnt expect all that for the amount of money I paid.

2026-01-07 • via Nuitee
G
Gert • family_with_children • za
8
Pleasant
Pros:

N/A

Cons:

N/A

2026-01-05 • via Nuitee