Pomeroy Hotel & Conference Centre

Hotels
8.4 (737 reviews)
11633 100th Street , Grande Prairie , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good food options
Cons:
Cleanliness issues
Room size discrepancies
Breakfast quality concerns

Categories

Cleanliness
7.71
Some guests reported hair on towels and less than satisfactory room cleanliness.
Service
9.18
Guests mentioned friendly staff and positive interactions.
Location
8.92
Variables positive mentions regarding the convenience and location.
Room Quality
7.67
Some reviews noted the rooms were smaller than expected and not as depicted.
Amenities
8.7
Facilities received positive feedback, though some amenities were unavailable.
Value for Money
8.66
General agreement on good value for the accommodations.
Food and Beverage
7.71
Guests expressed dissatisfaction with certain breakfast items despite some positives.
Overall Experience
8.68
Despite some issues, many guests highlighted enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:53

Property Description

Luxurious Amenities
Experience the ultimate comfort at Pomeroy Hotel & Conference Centre with a heated indoor pool, hot tub, and sauna. Relax in style with a spa bath in select rooms and enjoy a 40" flat-screen TV.

Culinary Delights
Indulge in a delectable dining experience at The Office restaurant, offering a variety of breakfast, lunch, and dinner options. Watch your favorite sports on large TVs at Skylark Lounge while savoring delicious meals.

Convenient Location
Located just minutes away from Great North Casino, Prairie Mall Shopping Centre, and Bear Creek Golf Club, our hotel offers the perfect blend of entertainment and relaxation. Book your stay now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.4
Based on 737 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.92
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
T
Trudy family_with_children ca
10
Pros:

Cleanliness, AC adjustable, breakfast

Cons:

Location wasn't the best but certainly not the worst. Mall close by was great.

2026-03-09 via Nuitee
J
Justin couple ca
4
Pros:

Clean, comfortable & affordable

Cons:

False advertisement pictures when booking. They show the club lounge as the first picture making people assume it’s part of the room you’re booking. Also staff upon check in advised breakfast was from 7-11am, however I was turned away at 10:30am as they were closed. Again, falsely advertised.

2026-03-02 via Nuitee
K
Kelly family_with_children ca
10
It was great.
Pros:

Location

Cons:

Breakfast has fake eggs. Pool area should be updated, some maintenance issues in the bathroom.

2026-02-28 via Nuitee
D
Deanna couple ca
10
2026-02-28 via Nuitee
J
Johnson couple ca
7
2026-02-23 via Nuitee
S
Savannah family_with_children ca
9
Still our favorite hotel.
Pros:

We were upgraded as a courtesy for staying on our anniversary from a standard king to a premium king room. The pom club amenities were super nice! I had to pick up my hubby from the airport at 8 so I had the hotel to myself all afternoon and was able to enjoy the small bites in the lounge and the hot tub. We love this hotel for the location and chose it initially for the hot tub. The breakfast was alright, its a hotel breakfast. Having 2 robes was a nice bonus as opposed to just one in the regular rooms. The bathroom was quite small, though manageable.

Cons:

We were turned away from the restaurant for the Italian buffet, 30 minutes before it closed and sent over to the bar. I mean, its a buffet and there was plenty of food still laid out. Didn't make a ton of sense.
The hot tub was loaded with teens that night so we skipped it and decided to go in the morning but in the morning, it was closed for cleaning. So while I got to enjoy it in the afternoon before, my hubby didnt get to at all. Not a huge deal but definitely sucked.

2026-02-22 via Nuitee
J
Jon B extended_group ca
10
FIGHT NIGHT
Pros:

Location, food, pool and conf center

Cons:

No skip to the room

2026-02-22 via Nuitee
A
Andrew couple ca
8
Decent for the price. Would like the lounge to stay open past 10 though
Pros:

Clean, good breakfast

Cons:

Lounge closes early

2026-02-22 via Nuitee
A
Agatha couple ca
9
You cannot go wrong with this hotel
Pros:

Sound proof and restaurants on site

Cons:

All was great

2026-02-14 via Nuitee
A
asteenbok Friends getaway Grande Prairie, Alberta
4
as above
Pros:

Hullo.

I had a visitor from out of province who stayed at the Pomeroy Hotel and Conference Centre, Grande Prairie over the weekend (always books at your hotel when she comes and so sadly when (my visitor) greeted your cleaner 1. (moping up) at the elevator entrance - " Good morning" etc... and the other 2. worker too, (both Filipinos) with the linen stuff - they just looked at her (my visitor), did not even greet and just moved on. They most probably have done this to many others - won't cost a dime to greet and be friendly. I must say that this is not guest friendly and acceptable - as hotel workers and staff should greet, be friendly and at least smile when your and any other hotel anywhere host people there. So unfriendly...they were - so they need some brushing up on these points for the foreseeable future...

Stem

2026-02-02 via Tripadvisor
C
Christian family_with_children ca
10
Pros:

Good breakfast and enough space.

Cons:

A bit expensive

2026-01-27 via Nuitee
E
Ebony extended_group ca
9
2026-01-26 via Nuitee
I
Irish marrie couple ca
10
2026-01-24 via Nuitee
K
Kiley couple ca
9
My boyfriend and I loved everything about our stay, we were sad to be leaving.
Pros:

Breakfast was delishhhh, it was worth waking up early for. The pool was beautiful and warm, we could have spent ages in there. The rooms were very clean and cozy, the pillows were the best out of any hotel I’ve stayed at. The staff was friendly and welcoming, especially the morning breakfast crew working in the restaurant, they were so sweet.

Cons:

Honestly parking was our only issue and it was not that bad. We were lucky enough to find just one spot in the back on our first night but it could have just been because it was nighttime. We also could not find any working tv channels but that is okay.

2026-01-24 via Nuitee
M
mansajandeep couple ca
2
2026-01-20 via Nuitee
J
Julia couple ca
10
2026-01-20 via Nuitee
S
Susan family_with_children ca
10
Another amazing stay that provided more incredible memories. Thank you
Pros:

Loved the softness of the bed, the pillow options (4 on each bed with different firmness), the actual “smell” when you get off the elevator is very soft and inviting, the newly added “5:00-7:00pm lounge POM reception/warm food options was a wonderful addition (my daughter and I have gone the past 8 years and always stayed on the 4th floor which was the “Women’s Only” floor at that time), so that was a really nice surprise with the food being exceptionally tasty with different options each night, served by very friendly staff ☺️☺️.

Cons:

I honestly can think of nothing that would or could have enhanced our amazing experience

2026-01-20 via Nuitee
J
Jojo Napil family_with_children ca
9
2026-01-20 via Nuitee
R
raymond extended_group ca
9
excellent
Pros:

100% great food

2026-01-20 via Nuitee
A
Amy family_with_children ca
10
Pros:

Front desk resolved our situation immediately and moved us into an incredible room which wasn't expected at all!!

Cons:

The first room we were in, had a smell to it. (Old motel smell) but I never reported it. I'd have livedwith it, it was what it was. But was moved due to the noisy pipes.

2026-01-19 via Nuitee