Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Luggage storage
Coffee Shop on site
Fire extinguishers
24-hour security
Security alarm
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good value for money
Cons:
Inconsistent room quality
Breakfast could be improved

Categories

Cleanliness
8.29
Many reviews praised the cleanliness and organization of the hotel.
Service
9.06
Staff are frequently described as friendly, helpful, and accommodating.
Location
8.91
Several guests appreciated the beautiful surroundings and close proximity to attractions.
Room Quality
8.05
Some complaints about room views and older furniture, but generally well-received.
Amenities
8.49
Guests enjoyed the amenities, though some suggested improvements such as curtains.
Value for Money
8.64
Positive feedback regarding the cost-benefit ratio of the hotel.
Food and Beverage
8.59
The breakfast received mixed reviews, with some considering it good while others found it weak.
Overall Experience
8.76
Most reviews expressed satisfaction with their overall experience, highlighting the natural setting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:00

Property Description

Convenient Location
Hotel Platanus is ideally situated just 6 km from Capivari and 7.2 km from Morro do Elefante, offering easy access to popular attractions in Campos do Jordão.

Comfortable Accommodation
Each room at Hotel Platanus features essential amenities such as a private bathroom, TV, telephone, and minibar. For a touch of nature, some rooms even boast a patio with garden views.

Great Facilities
Guests can enjoy a delicious buffet breakfast daily and rely on the 24/7 front desk for any assistance they may need during their stay.

Book now to experience the perfect blend of convenience, comfort, and great facilities at Hotel Platanus in Campos do Jordão!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1914 reviews
Cleanliness: 8.29
Service: 9.06
Location: 8.91
Room Quality: 8.05
Amenities: 8.49
Value for Money: 8.64
Food and Beverage: 8.59
Overall Experience: 8.76
S
Santos • couple • br
10
2026-03-14 • via Nuitee
N
Nadini • couple • br
10
2026-03-08 • via Nuitee
E
Emerson Paulo Ferreira Gonçalves • couple • br
7
2026-02-28 • via Nuitee
M
michael • extended_group • br
4
2026-02-27 • via Nuitee
E
Eliana Cristina LEITE • family_with_children • br
10
2026-02-27 • via Nuitee
M
Marilene • extended_group • br
10
Me senti bem acolhida com o conforto do hotel.
Pros:

Café da manhã formidável, bem diversificado e saboroso.
Tosos os funcionários, aos quais tivemos contato, foram muito prestativos e eficientes.
Quarto e banheiro bem amplos, fiquei maravilhada.

Cons:

Fica um pouco distante das áreas de turismo, mesmo assim recomendo a estadia.

2026-02-24 • via Nuitee
E
Edivan • family_with_children • br
10
Voltaremos mais vezes
Pros:

O cafe do hotel é muito bom com bastante opções para o cafe da manhã. Muita área verde para passear o quintal é fantastico para as crianças se soltar e achei seguro, a queda d`água maravilhosa, as arvorés o gramado tudo muito bem cuidado, os funcionários muito carinhosos, atenciosos e educados.

2026-02-24 • via Nuitee
L
Lima • family_with_children • br
7
2026-02-23 • via Nuitee
A
Anderson • family_with_children • br
10
Pros:

Tudo

2026-02-23 • via Nuitee
C
Cândido • family_with_children • br
10
2026-02-22 • via Nuitee
S
Sandra • couple • br
10
2026-02-12 • via Nuitee
J
Janaína • family_with_children • br
9
SENSACIONAL
Pros:

Café da manhã e o quarto

Cons:

chuveiro maior

2026-02-12 • via Nuitee
F
Franciele • family_with_children • br
10
Pros:

Amei a estadia tudo mto lindo e perfeito, o café da manhã bem servido, o local em geral mto limpo e organizado ☺️

2026-02-11 • via Nuitee
E
Ednilson • couple • br
7
Custo benefício bom.
Pros:

Da área externa. Principalmente do jardim.

Cons:

Se vc errar a rua lateral, a que não é do hotel, tem muitos moradores de rua consumindo drogas.

O recepcionista noturno, o da madrugada é um pouco fora do normal.

2026-02-11 • via Nuitee
G
Giseli De Sousa Teixeira • couple • br
10
Excepcional .
Pros:

Maravilhoso voltarei mais vezes amei, o rapaz da recepção um amor, café da manhã top top.

Cons:

Não gostei de não poder ficar mais dias .,

2026-02-08 • via Nuitee
S
Souza • couple • br
9
2026-02-08 • via Nuitee
L
Lucas • family_with_children • br
8
2026-02-08 • via Nuitee
J
Josivan • family_with_children • br
10
Pros:

Gostei de tudo, conforto e recepção dos funcionários, localização ótima, limpeza e café da manhã maravilhoso.

Cons:

.

2026-01-26 • via Nuitee
C
Cláudio Dantas • family_with_children • br
10
Pros:

Tudo.

2026-01-26 • via Nuitee
E
Emerson • extended_group • br
9
Simplesmente perfeito.
Pros:

gostei de tudo!! lugar lindooo! acomodações excelentes jardins de tirar o fôlego! destaque para o atendimento, o pessoal do hotel são muito cordiais e prestativos. Com certeza voltarei em uma próxima oportunidade!

2026-01-26 • via Nuitee