Hampton Inn Pensacola Beach

Hotels
Hampton Inn
8.4 (2485 reviews)
2 Via DeLuna Drive , Pensacola Beach , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Good breakfast
Cons:
Thin walls
Cleanliness issues
High parking fees
Old furniture

Categories

Cleanliness
7.73
The room smells terrible and mentions of the fridge not working suggest issues with cleanliness.
Service
9.2
The staff received high praise for being helpful and informative.
Location
9.24
Consistently mentioned as a great aspect with beautiful views and easy access.
Room Quality
7.19
Complaints about thin walls, hard beds, and old furniture indicate room quality issues.
Amenities
8.22
Breakfast and views were positively noted, but there were issues with parking and the refrigerator.
Value for Money
8.18
Some guests felt the price for parking was excessive, but generally perceived as a good value.
Food and Beverage
8.73
Breakfast was highlighted positively but was said to be repetitive.
Overall Experience
8.7
The overall sentiment is largely positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:53

Property Description

Beachfront Paradise in Pensacola Beach

Luxurious Amenities
Indulge in our beachfront paradise with an outdoor pool, fitness center, and in-room flat-screen TV. Enjoy the convenience of a microwave, refrigerator, and coffee machine in every room, along with free WiFi and cable TV with HBO.

Fun for Everyone
Start your day with a delicious continental breakfast and explore our game arcade. Need clean clothes or cash? We've got you covered with laundry facilities and an ATM on-site.

Explore the Area
Conveniently located just a short walk from Pensacola Beach Gulf Pier, with downtown Pensacola and The Zoo At Gulf Breeze a short drive away. Book your stay at Hampton Inn Pensacola Beach now for a truly unforgettable experience.

Important information:

Please note the deposit is subject to tax on the day of arrival.

Please note guests must be at least 21 years of age to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 16.51 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2485 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
V
Valenzuela family_with_children us
5
Decent
Pros:

Near the beach and downtown

Cons:

Room Phone is not working and did not address it. When we arrived the trash binstill full of trash. Conditioner bottle is empty.

2026-06-27 via Nuitee
C
Carla couple us
8
Great location, clean and comfortable
Pros:

Location

Cons:

Price

2026-06-27 via Nuitee
R
Ruth solo_traveller us
8
2026-06-27 via Nuitee
M
Marilyn solo_traveller us
4
Pros:

The Hotel is located on the beach which is great. The bathroom shower is strong. The rooms were really big. The beds were comfy. There's a variety of breakfast foods.

Cons:

We booked 2 rooms for a family of 5. We couldn't get connecting rooms but the they were just a room away. Not terrible. The very first day we noticed the toilet was backing up. The wait for someone was taking too long. My husband asked for a plunger, and plunged the toilet himself. No more toilet problems after that, thank God. The second room had a Very strong MUSTY/MOLDY smell. We noticed the difference in the air of both rooms. It was not pleasant. Must pay $15/ day to park your car.🤨 Housekeeping is done EVERY OTHER DAY. NOT GOOD. For this VERY EXPENSIVE stay, Housekeeping should have come in DAILY! I'm on vacation, I don't feel like making my own bed in a hotel daily. We kept running out of dry towels and piling wet ones on the sink. My husband kept going to the front desk daily for towels, or if he ran into Housekeeping in the corridor he'd ask for towels or toilet paper. The garbage was backing up. I asked a girl from Housekeeping about cleaning the room, She said "Well what do you want?" I told her we have a few garbage bags, and lots of wet towels. She said "Oh, just put them outside the door in the hallway. "🤨 Sure enough later I saw lots of towels and garbage piled outside people's doors along the corridor. NOTE TO MANAGEMENT it's VERY TACKY. Doesn't give a good appearance. Furthermore, the rug in the corridor is so filthy you could see the difference along the edges. The laundry room has 2 outdated washers and 2 dryers. Barely any water in the washer and 1 dryer has only cold air. FINALLY, on our last day, my daughter dropped something on the floor by a table in her room, and as she was picking it up, she saw a dead roach, Really?!!! It was so GROSS!!! I don't mind animals, but there were a lot of dogs in this hotel. Overall, I wouldn't stay here again.

2026-06-25 via Nuitee
T
Tim family_with_children us
6
Decent but old
Pros:

Right off the beach

Cons:

Outdated. Needs to be refurbished.

2026-06-25 via Nuitee
H
Herrera couple us
10
2026-06-23 via Nuitee
A
Allena couple us
10
2026-06-23 via Nuitee
L
Louise family_with_children us
8
2026-06-22 via Nuitee
K
Kristin extended_group us
8
Pros:

Location and availability

Cons:

No privacy on the first floor rooms. You could hear everything.

2026-06-22 via Nuitee
L
linda solo_traveller us
5
Dissatisfied in zpensacola Beach
Pros:

The room was clean and comfortable.

Cons:

We had to wait 2 1/2hours past checkin time because the room wasn't ready. Tried to get a drink while we waited but the bartender was on break for over an hour. There were dogs of all sizes everywhere. Some people had two or three. The Shrimp Boat is usually good food and good value but it was awful. The handicapped parking was turned into charging stations. They were much closer to the door than the handicapped spaces. We will not go back.

2026-06-22 via Nuitee
S
shelley family_with_children us
10
My children and I are always impressed with our stay here.
Pros:

Location, wonderful breakfast and clean setting

Cons:

The double red flags the first day was horrible

2026-06-21 via Nuitee
K
Kara couple us
6
2026-06-21 via Nuitee
S
Selma family_with_children us
9
Perfect location but a very old hotel.
Pros:

The location was great!

Cons:

It really needs a renovation and update. Very small pool and it was not clean at all.

2026-06-21 via Nuitee
C
Christine extended_group us
6
Location is perfect….
Pros:

Location, beach access was fantastic. James is very helpful, friendly and gave good food recommendations! Breakfast wasn’t bad typical hotel food.

Cons:

A/c unit leaked.. floor saturated, got our stuff wet, gave a loud fan to dry floor, female at front desk said they couldn’t do anything for us because we booked through booking.com. If they moved us it would be to a 1 bed room we needed 2. And we’d have to move again the next night. The room then smelled bad due to wet carpet. Had to go to the front desk for clean towels didn’t clean the room but once and we were there 6 days. Not that I needed it but the fresh towels would’ve been nice. And everyone leaves their garbage and dirty stuff in the hallways.

2026-06-20 via Nuitee
C
Christopher solo_traveller us
5
Pros:

Location Is ok. Not much food around.

Cons:

Same breakfast every day kinda blah.. Bed was hard and uncomfortable. Pools small and over crowded no hot tub. You have to pay extra to park at the hotel 16 bucks extra a day not included. Location was good thats about it every thing else is extra. Hotel room was noisy all night long. Not much positive.

2026-06-20 via Nuitee
M
MARK couple us
10
Enjoy the stay!
Pros:

Good Location. Easy access to restaurants and beach and pet friendly!

Cons:

Did not like the pillows for bed

2026-06-19 via Nuitee
R
Randi family_with_children us
10
Perfect for a quick trip
Pros:

Loved the location and the option to turn in wet pool towels for dry fresh ones

2026-06-19 via Nuitee
M
Matthew family_with_children us
8
Great place on the beach!
Pros:

Proximity to the beach, the pool, and the room.

Cons:

Some staff were pretty rude. I reserved a room and got a call and hour before arriving saying I couldn’t have that room due to a water leak. It was a hassle because the staff didn’t communicate with their leadership. It all worked out and I had a nice time but that was unnecessary and an unpleasant experience.

2026-06-18 via Nuitee
J
Jason solo_traveller us
7
Pros:

The free breakfast

Cons:

Small pools

2026-06-18 via Nuitee
M
Martinez solo_traveller us
10
Pros:

La habilitación

Cons:

La piscina

2026-06-17 via Nuitee