Fairfield by Marriott Inn & Suites Charlottesville North

Hotels
•
Fairfield Inn
8.1 (253 reviews)
577 Branchlands Boulevard , Charlottesville , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
7.29
Some guests reported cleanliness issues, including dirty rooms at arrival and lack of housekeeping.
Service
8.56
Multiple reviews highlighted friendly and helpful staff.
Location
8.3
Location was appreciated for its convenience and access to nearby points of interest.
Room Quality
7.25
Some guests mentioned smaller rooms and noise issues from the AC unit or nearby activities.
Amenities
8.28
Positive comments about the breakfast options and facilities available.
Value for Money
8.24
Guest expectations were met based on the price paid.
Food and Beverage
8.79
Breakfast options received high praise for variety and quality.
Overall Experience
8.06
Overall positive experiences, though some guests had specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:55

Property Description

Luxurious Accommodations
Indulge in our rooms featuring luxurious bedding and entertainment options like cable TV and movie channels.

Convenient Amenities
Enjoy complimentary WiFi access, a full-service business center, and access to coffee and newspapers in the lobby.

Leisure and Recreation
Unwind by our outdoor pool or explore nearby attractions like Monticello and outdoor activities such as skiing, hiking, and golf.

Book your stay at Fairfield Inn Charlottesville North now to experience a perfect blend of comfort and convenience.

Important information:

Pet policies are always displayed on under Hotel Policies.

Non Refundable pet fee of 75.00 USD up to 4 nights, 125.00 USD up to 5 nights or more. Limit to 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 253 reviews
Cleanliness: 7.29
Service: 8.56
Location: 8.3
Room Quality: 7.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.06
W
Williams • solo_traveller • us
6
Dated but Clean
Pros:

Very clean.

Cons:

Dated.

2026-07-20 • via Nuitee
A
Albert • couple • us
8
2026-07-19 • via Nuitee
L
Lilliam • solo_traveller • pr
6
Pros:

The breakfast and the breakfast team was great

Desayuno y servicio al cliente en el área de desayuno

Cons:

English/Español

During check-in, the front desk receptionist did not provide a proper welcome. She was not friendly, did not explain the hotel's amenities, did not inform us about the incidental hold, and did not give me a copy of the receipt.

Although the room smelled clean, it was not actually clean. The carpet was sticky, which was very unpleasant.

We were also unable to use the pool because it was dirty.

We requested housekeeping service, but the room was not cleaned. They only straightened the dirty bed sheets and replaced the towels. When we requested housekeeping, we also informed them that the bathroom was out of body wash and conditioner, but those items were never replenished.

For a Marriott hotel, this was a very disappointing experience, especially considering the price we paid. I was truly disappointed and would not recommend this particular property.

I had been looking forward to spending quality time with my daughter, whom I hadn't seen in a long time, but unfortunately this stay took away from that experience. It was very disappointing.

Al hacer el check in la recepcionista no nos recibió correctamente. No nos dio la bienvenida cordialmente, no orientó sobre las facilidades y no nos orientó sobre el cargo por incidental, ni me entregó el recibo. El cuarto tenía olor a "limpio" pero no estaba limpio, la alfombra estaba pegajosa. No pudimos utilizar la piscina porque estaba sucia. Solicitamos limpieza del cuarto y no lo limpiaron, solo acomodaron las sábanas sucias y pusieron toallas; cuando previamente se solicitó el servicio de limpieza, se informó que no había body wash ni acondicionador en el baño. No pusieron de repuesto. En realidad, para ser uno de los hoteles del Marriot, fue una experiencia desagradable para el costo del lugar. Realmente quedé decepcionada. Por lo menos este, no lo recomiendo. No pude pasar unos buenos días junto a mi hija, que llevaba tiempo sin verla. Muy lamentable.

2026-07-16 • via Nuitee
T
Tvsalesman • Couples • Severance, Colorado
4
Not a good Marriott reflect, but hope change is coming.
Pros:

I seem to be on a quest for a descent affordable Marriot property but I’m truly striking out. This place is a Marriott embarrassment! Yes, they are getting ready for a remodel. But you need to keep things running if you’re going to charge the rates you’re charging. Front sliding entrance door is broken. It was propped open. The elevator has caution tape across the door and is inoperable. There is no working ice maker in the entire hotel. The pet area is dirt with reds and stickers. No place for me to walk my dog after paying a sill high price for a pet fee. The thermostat I the room is a decoration as the controls are on the wall unit. No Mention of being greeted as a Bonvoy member etc. just not what I expect out of a Marriott property.

2026-06-20 • via Tripadvisor
K
karenpU9094MR • Family
2
Highway Robbery , Fraud
Pros:

Stayed at the Fairfield Inn and suites on Branchlands charlottesville va. This has been the worst experience and they do not seem to care. I was told my room would be $124. Ended up being charged $164. Figured Dog fee. 6 days later was charged $229.05 and not one time was i told Ithis is what I will be charged . My husband is on Disability and only gets so much a month. They will not reimburse me and they made my bank account negative. I have called since June 4th and nothing is being done. Fraud!! Did not approved this

2026-06-17 • via Tripadvisor
S
Susan • extended_group • us
10
2026-06-17 • via Nuitee
J
joemR4496TO • Family • Yorktown, Virginia
2
Terrible customer service
Pros:

Terrible - terrible customer service. The reservation system did not work and called hotel - the woman did not know how to book a reservation for wedding. I spoke with her for 30 minutes when she figured it out ( but clearly did not). When I never got the confirmation, had to call back. Another 30 minutes on hold to discover she never booked them !

The front desk was not helpful - almost rude . Soooo disappointed .

2026-06-16 • via Tripadvisor
K
Kimyankee • Family • Orefield, Pennsylvania
2
Don't stay here
Pros:

Don't stay here. Terrible customer service, very rude front desk. Breakfast was subpar and there was no water for drinking.

2026-06-15 • via Tripadvisor
R
Rachel • couple • us
10
2026-06-05 • via Nuitee
B
Brian • couple • us
9
Great place
Pros:

Friendly staff at check-in and out. Lady In breakfast area talkative and friendly

2026-05-28 • via Nuitee
S
Sherry • couple • us
10
2026-04-17 • via Nuitee
R
Rick • couple • us
9
2026-04-10 • via Nuitee
B
Betsy • extended_group • us
5
Pros:

Staff is fantastic

Cons:

Wasn't told about 50$ incidental charge til check in and the room did not have queen beds

2026-04-02 • via Nuitee
K
KiernanC • Family • Durham, North Carolina
10
A Caring Staff Member Makes a Huge Difference!
Pros:

We stayed for a single night. The front desk clerk, Autumn, went out of her way to make us feel very welcome and she noticed that the seven-year-old in our party was wearing a festive headband. She asked if it was her birthday, and even though her birthday was a week away, Autumn wrote out a personalized birthday card, that the little one couldn't wait to show her Mom (who had gone on to the airport to pick up a rental car). Thank you, Autumn, for making the stay special!

2026-03-24 • via Tripadvisor
W
Wenona • solo_traveller • us
10
2026-01-31 • via Nuitee
B
Brandi • couple • us
10
2026-01-27 • via Nuitee
K
Kevin • family_with_children • us
10
Pros:

Very polite staff.

2026-01-19 • via Nuitee
P
Perry • solo_traveller • us
9
Pros:

Customer service

Cons:

Had to report that the toilet in my room every couple minutes would run.

2026-01-19 • via Nuitee
P
Phoebe • solo_traveller • us
9
Comfortable, clean , and easy stay.
Pros:

Location was great and access to others things was good. Ease of checking in and leaving was great. Staff friendly and everything seemed cleaned and comfortable.

Cons:

Had nothing to do with the hotel. It seemed like there were some late night check ins and they were noisy

2026-01-19 • via Nuitee
K
Kirsten • family_with_children • us
9
Pros:

3 minute drive to where we were going. Rooms were clean and comfortable. Was glad chairs were in each room, so beds weren't needed for sitting

Cons:

Breakfast was included, but no juice or water was available, had to go to front desk to get water.

2025-12-29 • via Nuitee