Hampton Inn Portland East

Hotels
•
Hampton Inn
9 (264 reviews)
3039 Northeast 181st Avenue , Portland , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and spacious rooms
Cons:
Noise from the first floor
Poor management encounter

Categories

Cleanliness
8.71
The hotel was clean and in good condition, although some noise affected the stay.
Service
9.68
Staff was friendly and helpful, with positive mentions of Lupe and Jake's exceptional service.
Location
9.22
Convenient location for various purposes, close to Edgefield and restaurants.
Room Quality
8.17
Rooms were clean and spacious, though there were noise issues on the first floor.
Amenities
9.2
Excellent breakfast offerings and pet-friendly amenities.
Value for Money
8.66
Good value relative to the quality of services and offerings.
Food and Beverage
9.21
Breakfast was described as delicious and varied.
Overall Experience
9.18
Despite some issues, guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:39

Property Description

Luxurious Amenities
Indulge in the jacuzzi and indoor pool for a relaxing stay. Enjoy free Wi-Fi and cable TV with pay-per-view movies in every room.

Convenient Facilities
Each room is equipped with a refrigerator, microwave, coffee maker, and radio. Benefit from room service and a 24-hour front desk for all your needs.

Prime Location
Explore nearby attractions like the Oregon Zoo and downtown Portland, just a short distance away. The Arlene Schnitzer Concert Hall is also within reach for entertainment.

Experience comfort and convenience at the Hampton Inn Portland East. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 264 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
C
Clifford • solo_traveller • us
10
LOVE THE FREE BREAKFAST
Pros:

I like the clean room and the comfortable bed. The walk in shower. ALSO THE AWESOME BREAKFAST AND COFFEE. This place is GREAT WILL STAY HERE AGAIN...LIKE THAT WE HAD A FRIDGE AND COFFEE MAKER..MICROWAVE TOO

Cons:

There's nothing to like about this place .Staff is friendly and would recommend it to Everyone.

2026-02-11 • via Nuitee
1
11jenniij • Friends getaway
2
Bad Health Practice
Pros:

I got so insanely sick off their continental breakfast. They put the stuff out cold and let the chafers warm it up instead of bringing it to temp first. I would not recommend eating any hot food from this location; they do not know good practice.

2026-02-05 • via Tripadvisor
C
Carol • family_with_children • us
7
Nice staff, enjoyed the meals and was great location
Pros:

Good location

Cons:

Felt that the room was not cleaned

2026-01-19 • via Nuitee
S
Selena • family_with_children • us
10
2026-01-19 • via Nuitee
J
Julie • couple • us
8
2026-01-12 • via Nuitee
C
Christina • extended_group • us
10
Pros:

Checkout at noon
Breakfast options

Cons:

Pillows were too soft

2026-01-12 • via Nuitee
N
Noheul • couple • ca
10
2026-01-01 • via Nuitee
A
Anthony • couple • us
9
Pros:

Lupe was amazing. She helped was very attentive to our needs and greeted us every time she saw us. Breakfast is simple, but satisfying. Everyone should be able to find something available.

Cons:

The down pillows were not supportive. The sliding door to the bathroom was noisy during the night and would often slide open.

2025-12-31 • via Nuitee
G
Gurge • couple • us
10
2025-12-31 • via Nuitee
2
298sr • Family • Portland, Oregon
10
Quiet, comfortable, pet friendly!
Pros:

This hotel is well maintained, in a convenient location for our purposes and the staff is very friendly and helpful.

Jake went above and beyond welcoming us and making sure we’re well taken care of. Bringing our dog wasn’t a problem at all and Jake gave us a pet door hanger for our room.

The room and the hotel were clean and in good condition. The breakfast offerings were delicious and not the same every morning.

I will happily stay here again when I return to Portland.

2025-12-29 • via Tripadvisor
B
Buddah Eldridge • couple • us
10
Cons:

That the elevators went out

2025-12-20 • via Nuitee
N
N9882WWangelan • Family
2
Poor Management
Pros:

My recent stay at the Hampton Inn Portland East was incredibly disappointing, and it all came to a head when I attempted to address concerns about missing packages with the on-site manager, Lincoln Wakefield. Instead of listening or attempting to resolve the issue, he was rude, dismissive, and openly condescending from the moment the conversation began.

When I calmly explained my concerns, he made it clear he had no interest in taking responsibility or even acknowledging the situation. But the most astonishing moment came when I mentioned that I would be leaving a review about my experience—apparently that struck a nerve. His response? He suddenly decided to comment on my dog, implying she needed training, as if that had anything to do with the missing packages or the conversation at hand.

Working in the hotel industry myself, I recognized exactly what he was trying to do: the classic “I’ll get you before you can get me” tactic, an attempt to paint me as the problem in order to invalidate my concerns. It was unprofessional, transparent, and frankly unacceptable behavior from anyone—let alone a manager representing a Hilton property.

Here’s the simple truth: Just take ownership. Apologize. Fix the issue. Move on.
That’s Hospitality 101. Instead, I was met with attitude, deflection, and a personal dig that had nothing to do with the situation.

This experience has guaranteed that I will not be returning to this property, and I strongly urge others to think twice before staying here. If this is the leadership standard, it’s no wonder things are slipping through the cracks.

2025-11-20 • via Tripadvisor
O
Othmar • couple • de
10
Pros:

Amazing service, definitely coming back!

2025-11-03 • via Nuitee
J
Jessica • extended_group • id
9
Pros:

Clean and comfy. Cute breakfast.

2025-10-29 • via Nuitee
S
Smith • extended_group • us
5
Cons:

I reserved a double queen room and got a double double room

2025-10-24 • via Nuitee
J
Jeff
2
Pros:

Rooms are gross.

2025-10-10 • via Nuitee
R
Rich • partner
10
Pros:

The place was clean, staff was friendly.

2025-10-06 • via Nuitee
M
Madelyn • family_with_children • us
9
2025-10-05 • via Nuitee
W
Weiping • couple • us
8
2025-10-04 • via Nuitee
N
Norma • partner
8
Pros:

Good breakfast

2025-09-28 • via Nuitee