Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Good location
Value for money
Cleanliness generally acceptable
Cons:
Noise issues in rooms
Cleanliness could improve
Parking challenges

Categories

Cleanliness
7.9
Some reviews indicated issues with cleanliness, suggesting room for improvement.
Service
9.1
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.1
Numerous mentions of great location near attractions and transport.
Room Quality
8.1
Some rooms noted as slightly dated or with uncomfortable mattresses.
Amenities
8.6
General satisfaction with the available amenities but noted room for upgrades.
Value for Money
8.5
Guests found pricing to be reasonable given the location and service.
Food and Beverage
8.8
Positive feedback on breakfast options and restaurant quality.
Overall Experience
8.7
Overall positive sentiments, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Prime Location with Stunning Views
Located overlooking the Calatrava Bridge on the River Nervión, Hotel Conde Duque Bilbao offers a prime city-centre location just 750 metres from the renowned Guggenheim Museum.

Luxurious Amenities for Guests
Guests can enjoy a range of amenities including free access to the fitness centre and sauna, complimentary WiFi throughout the property, and modern rooms equipped with Smart TVs, central heating, and air conditioning. The private bathrooms are stocked with free toiletries and a magnifying mirror for added convenience.

Delicious Dining Options and Additional Services
Indulge in a daily breakfast buffet, savor local dishes at the Campo Volatín restaurant, and take advantage of services such as luggage storage, laundry facilities, and a business centre during your stay.

Book your stay at Hotel Conde Duque Bilbao now to experience luxury and convenience in the heart of Bilbao!

Important information:

Please note that the restaurant is open from Monday to Friday and is closed at weekends.

When booking more than 5 rooms, different policies and additional supplements may apply.

License number: H.BI.00309Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 5501 reviews
Cleanliness: 7.9
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 8.7
Q
Quentin • solo_traveller • fr
9
Pros:

L’emplacement, l’espace, le confort des chambres.

2026-04-18 • via Nuitee
A
Alexandros • solo_traveller • gr
10
2026-04-18 • via Nuitee
M
max 68 • solo_traveller • it
7
2026-04-17 • via Nuitee
P
Pedro • extended_group • es
10
Perfecto
Pros:

Muy céntrico y perfecto

2026-04-17 • via Nuitee
O
Octavian • solo_traveller • ie
9
Pros:

Very good location.

2026-04-17 • via Nuitee
S
Susan • couple • gb
8
2026-04-17 • via Nuitee
U
Ulla • solo_traveller • se
7
2026-04-17 • via Nuitee
J
JorgeyTere • solo_traveller • ar
10
Muy buen hotel en el centro en la zona turística de Bilbao , queda todo a pocos minutos a pie.
Pros:

La ubicación las instalaciones y el trato del personal

Cons:

Nada

2026-04-16 • via Nuitee
R
Ramon • extended_group • es
9
Personal de recepción y desayuno excelente
Pros:

La atención del personal

2026-04-16 • via Nuitee
C
celine • solo_traveller • fr
10
Excellent emplacement et personnel agréable & compétent
Pros:

Emplacement proche centre ville et musée guggenheim.
Personnel tres sympathique et compétent.
Possibilité d'avoir une place de parking si disponibilité.

Cons:

Isolation phonique en fonction des voisins

2026-04-16 • via Nuitee
L
lore • extended_group • be
8
Pros:

Locatie, balkon

Cons:

Chaos tijdens ontbijt, matrassen, lawaaierige werkzaamheden naast balkon

2026-04-16 • via Nuitee
C
Campos saez • solo_traveller • es
5
no repetiría la estancia
Pros:

El gimnasio es lo mejor que tiene el hotel, y la ubicación.

Cons:

Las instalaciones se perciben antiguas y con reparaciones visibles. Durante la estancia se observaron cucarachas y restos en la pared y el WC que indican intentos previos de eliminación.

En el desayuno, el personal mostraba poca atención al cliente, estando más centrados en conversaciones entre ellos, aunque el aforo era reducido.

Por la noche (22h), solicité calefacción porque tenía frío en la habitación. Me informaron de que el aire acondicionado estaba configurado en frío debido a días anteriores de calor, a pesar de que ese día (14/04) llovía y hacía frío. Tras pasar todo el día fuera en reuniones, no se ofreció una alternativa adecuada, indicándome únicamente que utilizara la manta del armario.

En general, la experiencia no ha sido satisfactoria y no repetiría la estancia.

2026-04-15 • via Nuitee
D
David Alexis • extended_group • mx
10
Excelente lugar
Pros:

Ubicación excelente, personal amable, nos dejaron hacer check in más temprano sin problema.

Cons:

Todo excelente

2026-04-15 • via Nuitee
C
Cyril • solo_traveller • fr
8
Bon rapport qualité/prix
Pros:

Equipe disponible H24 et très arrangeante, une vraie salle de sport et un sauna disponible!!, petit-déjeuner plutôt complet, extrêmement bien situé, parking disponible

Cons:

Pas de clim' dans les chambres : une fournaise qui peut empêcher de dormir selon la météo

2026-04-15 • via Nuitee
F
Felipe • couple • es
9
Muy bien excepto para aparcar
Pros:

La ubicación es perfecta. Cerca de todo andando.
Muy limpio, personal muy atento y amable.
No tuvimos ningún problema.

Cons:

Se escucha mucho las habitaciones de los lados. Para aparcar por ser centro es obligatorio pagar excepto los días festivos.

2026-04-15 • via Nuitee
C
Cristufi • family_with_children • es
8
Ben comunicat i agradable
Pros:

Hotel molt a prop del centre de Bilbao amb bones connexions, el personal molt amable. Habitació amb dos sofàs llits que per dos nits estaven bastant be,

Cons:

L'únic que no ens ha agradat era el paper del WC ja que era molt prim i es treia individual com si fos un tovalló.

2026-04-15 • via Nuitee
F
Franck • solo_traveller • fr
9
2026-04-15 • via Nuitee
L
LAMIA • couple • dz
8
Nous avons passé un agréable séjour
Pros:

Super Emplacement .bon petit déjeuner

2026-04-15 • via Nuitee
M
Mar • couple • es
9
2026-04-14 • via Nuitee
I
Ivan Žižić • solo_traveller • hr
9
2026-04-14 • via Nuitee