Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Good location
Value for money
Cleanliness generally acceptable
Cons:
Noise issues in rooms
Cleanliness could improve
Parking challenges

Categories

Cleanliness
7.9
Some reviews indicated issues with cleanliness, suggesting room for improvement.
Service
9.1
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.1
Numerous mentions of great location near attractions and transport.
Room Quality
8.1
Some rooms noted as slightly dated or with uncomfortable mattresses.
Amenities
8.6
General satisfaction with the available amenities but noted room for upgrades.
Value for Money
8.5
Guests found pricing to be reasonable given the location and service.
Food and Beverage
8.8
Positive feedback on breakfast options and restaurant quality.
Overall Experience
8.7
Overall positive sentiments, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Prime Location with Stunning Views
Located overlooking the Calatrava Bridge on the River Nervión, Hotel Conde Duque Bilbao offers a prime city-centre location just 750 metres from the renowned Guggenheim Museum.

Luxurious Amenities for Guests
Guests can enjoy a range of amenities including free access to the fitness centre and sauna, complimentary WiFi throughout the property, and modern rooms equipped with Smart TVs, central heating, and air conditioning. The private bathrooms are stocked with free toiletries and a magnifying mirror for added convenience.

Delicious Dining Options and Additional Services
Indulge in a daily breakfast buffet, savor local dishes at the Campo Volatín restaurant, and take advantage of services such as luggage storage, laundry facilities, and a business centre during your stay.

Book your stay at Hotel Conde Duque Bilbao now to experience luxury and convenience in the heart of Bilbao!

Important information:

Please note that the restaurant is open from Monday to Friday and is closed at weekends.

When booking more than 5 rooms, different policies and additional supplements may apply.

License number: H.BI.00309Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 5304 reviews
Cleanliness: 7.9
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 8.7
A
Angelo • couple • es
8
2026-02-14 • via Nuitee
M
Mónica • family_with_children • es
9
Excelente
Pros:

La amabilidad del personal y la ubicación

Cons:

Nada

2026-02-14 • via Nuitee
J
Julie • solo_traveller • es
7
Agradable
Cons:

El atendimiento del personal de noche

2026-02-13 • via Nuitee
A
Aleksandra • couple • ru
8
2026-02-13 • via Nuitee
R
Raquel • couple • es
8
2026-02-13 • via Nuitee
A
Aleksandra • couple • ru
8
2026-02-13 • via Nuitee
A
Angelo • solo_traveller • it
8
2026-02-13 • via Nuitee
P
Pavlo • couple • ua
10
2026-02-12 • via Nuitee
M
maria • extended_group • es
8
Equilibrio entre Calidad situación y precio
Pros:

la ubicación perfecta, habitación espaciosa y confortable y destacar al personal de recepción, encantadores todos con los que tratamos.

Cons:

Cambiar la bañera por una ducha y por favor, las sillas del comedor/restaurante o cambiarlas o tapizarlas, estaban, al menos las que vi, sucias, manchadas, rotas y desgastadas. Aunque ir al restaurante es opcional, por muy buena que esté la comida, que lo estaba, te echa un poco para atrás.

2026-02-12 • via Nuitee
E
Enrique J. • solo_traveller • es
9
2026-02-12 • via Nuitee
G
Gerardo • solo_traveller • es
10
2026-02-12 • via Nuitee
G
Gerardo • solo_traveller • es
10
2026-02-12 • via Nuitee
C
Carlota • couple • es
9
Pros:

La atención del personal, fueron muy atentos.

2026-02-12 • via Nuitee
I
Izaskun • couple • es
10
La locación es excelente
Pros:

La ubicación es excelente, el personal muy amable, la cama muy cómoda.
En nuestro caso no cogimos desayuno porque en el mismo hotel hay cafetería y desayunas súper rico y variado.

Cons:

Las almohadas muy blandas para mi gusto.

2026-02-12 • via Nuitee
J
Julia • couple • es
10
2026-02-10 • via Nuitee
P
PAULA • solo_traveller • es
8
2026-02-09 • via Nuitee
A
Anna • solo_traveller • es
8
2026-02-09 • via Nuitee
V
Vitoria Food • solo_traveller • es
8
Good central choice
Pros:

Great location.
Very clean, nice fluffy towels.
Really pleasant and professional staff.
Good buffet breakfast.

Cons:

Price was a little high, but there was a sporting event in the city, so higher demand than usual.

2026-02-09 • via Nuitee
J
Jordan • couple • es
1
Cons:

Se callo la sábana que quitaba la luz exterior y no nos dieron solución, tuvimos que dormir con toda la luz exterior

2026-02-08 • via Nuitee
M
Marianella • extended_group • cl
9
Pros:

Su ubicación excelente y la atención del personal del hotel.
El restaurant no me gustó mucho,la carta de los platos poco clara,al final yo no pude comer porque soy alergica al picante y no estaba claro en la carta y me llegó picante uffff....

Cons:

El restaurat

2026-02-08 • via Nuitee