Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Good location
Value for money
Cleanliness generally acceptable
Cons:
Noise issues in rooms
Cleanliness could improve
Parking challenges

Categories

Cleanliness
7.9
Some reviews indicated issues with cleanliness, suggesting room for improvement.
Service
9.1
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.1
Numerous mentions of great location near attractions and transport.
Room Quality
8.1
Some rooms noted as slightly dated or with uncomfortable mattresses.
Amenities
8.6
General satisfaction with the available amenities but noted room for upgrades.
Value for Money
8.5
Guests found pricing to be reasonable given the location and service.
Food and Beverage
8.8
Positive feedback on breakfast options and restaurant quality.
Overall Experience
8.7
Overall positive sentiments, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Prime Location with Stunning Views
Located overlooking the Calatrava Bridge on the River Nervión, Hotel Conde Duque Bilbao offers a prime city-centre location just 750 metres from the renowned Guggenheim Museum.

Luxurious Amenities for Guests
Guests can enjoy a range of amenities including free access to the fitness centre and sauna, complimentary WiFi throughout the property, and modern rooms equipped with Smart TVs, central heating, and air conditioning. The private bathrooms are stocked with free toiletries and a magnifying mirror for added convenience.

Delicious Dining Options and Additional Services
Indulge in a daily breakfast buffet, savor local dishes at the Campo Volatín restaurant, and take advantage of services such as luggage storage, laundry facilities, and a business centre during your stay.

Book your stay at Hotel Conde Duque Bilbao now to experience luxury and convenience in the heart of Bilbao!

Important information:

Please note that the restaurant is open from Monday to Friday and is closed at weekends.

When booking more than 5 rooms, different policies and additional supplements may apply.

License number: H.BI.00309Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 5703 reviews
Cleanliness: 7.9
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 8.7
S
Shannon • solo_traveller • us
8
Great stay for central walking access to sites of interest.
Pros:

Great location, with easy access to the river paths and bridge, old town, and Guggenheim.

Cons:

Just an OK breakfast, but nothing special.

2026-05-30 • via Nuitee
A
Alfons • solo_traveller • ch
8
Pros:

Desk-People very kind and helpful.

Cons:

No real opening window in the room

2026-05-30 • via Nuitee
V
Vicki • couple • us
10
Pros:

Receptionist was so helpful. Location was super. So close to all the sights a beautiful time

2026-05-30 • via Nuitee
A
Alexander • family_with_children • us
8
Pros:

Location and staff were excellent. The hotel had a restaurant and a grocery very nearby. It was easy to walk to numerous sites. The hotel room was clean with daily housekeeping service. The only drawback was that the walls were not as well sound-proofed, and so one could hear talking in the room next door. Otherwise, the hotel is a good one to stay at, and the front desk staff was always cheerful and helpful.

Cons:

Would have preferred better sound-proofed room, as one can hear people talking in the room next door.

2026-05-30 • via Nuitee
P
Pao Monta • solo_traveller • es
7
2026-05-29 • via Nuitee
S
Sagar Chandekar • solo_traveller • dk
10
Pros:

Amazing hospitality, very professional and courteous staff

2026-05-29 • via Nuitee
A
andras • couple • hu
10
Nagyon tetszett, szívesen visszamennék.
Pros:

Az elhelyezkedése nagyon tetszett, minden sétáló távolságra volt.

Cons:

A reggelinél kicsit kevés volt a választék.

2026-05-29 • via Nuitee
F
Filippelli • solo_traveller • it
8
2026-05-28 • via Nuitee
M
Marta • couple • es
5
2026-05-28 • via Nuitee
N
Nadiia • extended_group • ua
9
2026-05-28 • via Nuitee
G
Graham • couple • ie
7
2026-05-28 • via Nuitee
M
Miglė • couple • lt
8
Good location hotel
Pros:

Room was spacious, bed - comfortable. Location was good. Breakfast was very good with a wide selection of good food.

Cons:

Hotel looks a but old but well maintained. Unfortunately there is a smell of old furniture in the lobby. Room was a bit dark. And the main limitation that it did not have fridge. And it is a bit too expensive considering the look of the rooms.

2026-05-28 • via Nuitee
S
Steve • solo_traveller • pt
10
Pros:

An old but very well maintained hotel. The location couldn't have been more central to restaurants, sights and "the action". Parking is available on site but it is very tight for medium or larger vehicles. Room was large and nicely furnished. Again, it was an older hotel but with modern appointments and was very well maintained. Breakfast was nice with enough of a mix of pastries, meats and other items to satisfy most people.

Cons:

It was on the expensive side although the location was great though.

2026-05-27 • via Nuitee
I
ileana • extended_group • us
10
2026-05-27 • via Nuitee
E
Ernestina • couple • es
8
2026-05-27 • via Nuitee
B
Bernard De Giusti • solo_traveller • fr
8
2026-05-27 • via Nuitee
M
Marie-France • extended_group • fr
8
Pros:

Emplacement. Présence d'un garage pour les motos.

Cons:

La chambre avec fenêtre obstruée car donnant sur des murs.

2026-05-27 • via Nuitee
E
Emmanuelle • couple • fr
10
2026-05-26 • via Nuitee
A
AHilarov • solo_traveller • ru
6
Pros:

Очень вежливый персонал. Неплохое расположение. Великолепный завтрак.

Cons:

К сожалению, очень рано утром разбудили громкие хлопания дверью. Это оказалась горничная со своей тележкой, которая постоянно хлопала служебной дверью рядом с моим номером.
В номере пахнет хлоркой. Окно-колодец, вида нет никакого, и солнечного света тоже, очень темно. Нет ни чайника, ни воды, ни холодильника. Кондиционер толком не регулируется (видимо центральное управление). Номер очень маленький, и зачем-то еще впихнули кресло, соответственно чемодан не разложить.
Пакеты на мусорном ведре сильно меньше ведра, пустой расход пластика, т.к. он сразу рвется и функцию не выполняет.
Идти с чемоданом на автобус в аэропорт не очень удобно.
Цена очень завышена для такого сервиса.

2026-05-26 • via Nuitee
L
Leroy • couple • be
8
Heel aangenaam maar was heel warm voor de maand mei beter zon dan regen
Pros:

Het ontbijt was heerlijk de bedden heel goed het personeel heel vriendelijk.

Cons:

Er is geen koelkast of koffie op de kamer .

2026-05-26 • via Nuitee