Comfort Suites Madison West - Middleton

Hotels
•
Comfort Suites
8.2 (475 reviews)
1253 John Q. Hammons Drive , Madison , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Decent breakfast
Cons:
Unclean rooms
Rude staff
Noisy neighbors

Categories

Cleanliness
7.09
Several mentions of unclean rooms and complaints about the ice bucket.
Service
8.06
Mixed reviews regarding staff friendliness; some staff were helpful while others were rude.
Location
9.6
Multiple positive mentions regarding the location being close to key areas.
Room Quality
7.55
Complaints about noise and outdated rooms, but some found them comfortable.
Amenities
8.58
Positive comments about the pool and breakfast, however some concerns about room facilities.
Value for Money
8.04
High price mentioned which didn't match the quality received.
Food and Beverage
7.59
Breakfast was noted as decent but there were complaints regarding the cutlery.
Overall Experience
9.06
Despite flaws, a generally good experience reported by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:42

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel in Madison, WI, is strategically situated near major attractions like the Alliant Energy Center and University of Wisconsin-Madison, making it an ideal choice for travelers looking to explore the city's best offerings.

Fantastic Amenities for a Relaxing Stay
Guests can unwind in the indoor pool with a hot tub, enjoy a complimentary cocktail hour at Duffy's Pub and Wine Bar, and start the day right with a free hot breakfast. The hotel also offers a fitness center and a game room for entertainment.

Full-Service Excellence and Suite Options
With free airport transportation, high-speed Internet access, and a meeting room for business needs, the hotel ensures a comfortable stay for all guests. Choose from a variety of suites, including whirlpool and two-story options, all equipped with modern conveniences for a pleasant stay.

Book your stay at Comfort Suites Madison today and experience the perfect blend of convenience and luxury!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 475 reviews
Cleanliness: 7.09
Service: 8.06
Location: 9.6
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 9.06
G
Gurprit • couple • us
2
2026-04-05 • via Nuitee
W
Willie • family_with_children • us
9
2026-04-02 • via Nuitee
M
Mueller • family_with_children • us
8
2026-03-24 • via Nuitee
R
Rodriguez • couple • us
10
2026-03-23 • via Nuitee
B
Brianna • couple • us
9
2026-03-19 • via Nuitee
R
Ranaiya • couple • us
9
2026-03-18 • via Nuitee
D
Donald • family_with_children • us
9
very pleased
Pros:

super helpful and friendly staff .

2026-03-18 • via Nuitee
W
Wilean • family_with_children • us
10
2026-03-16 • via Nuitee
L
Lisa • couple • us
10
My stay was very pleasant.
Pros:

The room was super pretty. We had no complaints. Staff was super nice. Breakfast was good.

Only negative thing is I wish that breakfast would have better hours. Have breakfast from 8am to 11am so more people could have breakfast.

Cons:

Breakfast should have extended hours.
Like 8am to 11am so more people can enjoy breakfast .

2026-03-14 • via Nuitee
E
Elizabeth • couple • us
10
2026-03-09 • via Nuitee
K
Kristin • family_with_children • us
1
It was uncomfortable and disrespectful
Pros:

The clean bathrooms and comfortable beds

Cons:

Staff was rude - mean to my children it wasn’t kid friendly I felt Judged the moment I came through the door

2026-02-26 • via Nuitee
W
Wilson • couple • us
8
2026-02-26 • via Nuitee
C
Changer • extended_group • us
10
2026-02-23 • via Nuitee
P
Peterson • family_with_children • us
7
Pros:

Comfortable, affordable, fair price on dog stay, good parking, large rooms

Cons:

The grounds outside had garbage, found broken glass bottles they could have injured my dog had i not been paying attention

2026-02-22 • via Nuitee
C
Christine • solo_traveller • us
10
Pros:

The quiet.

Cons:

Housekeeping is loud in the morning

2026-02-22 • via Nuitee
R
Rita • family_with_children • us
8
Pros:

The front desk staff was wonderful

2026-02-14 • via Nuitee
C
Christine • solo_traveller • us
10
Wonderful and quiet
Pros:

Quiet

Cons:

Nothing

2026-02-13 • via Nuitee
E
Elizabeth • couple • us
10
2026-02-10 • via Nuitee
V
Virginia • solo_traveller • us
7
Pros:

pool and close proximity of where I needed to be.

Cons:

I had kind of noisy neighbors. I was by a block of rooms I think was rented by a family and they were kind of noisy. Maybe better sound proofing for the rooms would help.

2026-01-20 • via Nuitee
G
Gage • couple • us
10
Pros:

Love the cozy feel

2026-01-19 • via Nuitee