Embassy Suites Montgomery - Hotel & Conference Center

Hotels
Embassy Suites Hotels
7.9 (961 reviews)
300 Tallapoosa Street , Montgomery , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and calming environment
Friendly and helpful staff
Delicious breakfast
Convenient location
Cons:
Issues with room temperature control
Charge for parking not disclosed upon check-in

Categories

Cleanliness
8.73
Guests mentioned the hotel was very clean and calming.
Service
7.7
Overall good feedback on staff, though there were complaints about check-in issues.
Location
8.74
The location was described as perfect and very convenient.
Room Quality
6.19
There were multiple complaints about temperature control and room conditions.
Amenities
7.72
Positive mentions of breakfast, though check-in was a concern.
Value for Money
7.18
Some guests felt the stay was not worth the cost due to issues, impacting value perception.
Food and Beverage
8.23
Breakfast received positive feedback as delicious and fresh.
Overall Experience
8.7
Overall stay was rated highly by most guests despite isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:15

Property Description

Luxurious All-Suite Accommodation

Embassy Suites Montgomery Hotel & Conference Center offers spacious suites equipped with microwaves and refrigerators, providing a comfortable stay for guests. The hotel also provides wireless high-speed internet access and pay-film options for relaxation after a busy day.

Delightful Dining Options

Guests can indulge in a complimentary cooked-to-order breakfast and evening Manager's Reception, adding a touch of luxury to their stay. Additionally, the hotel features Montgomery's Cafe, where guests can savor Southern American cuisine for lunch or dinner.

Relaxing Indoor Pool and Facilities

Unwind with a refreshing swim in the indoor pool or take advantage of the hotel's relaxing facilities. Whether it's enjoying the amenities or exploring central Montgomery, Embassy Suites offers a perfect blend of comfort and convenience.

Experience luxury and relaxation at Embassy Suites Montgomery Hotel & Conference Center - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in some hotel rooms and charges are applicable.

Location

Guest Reviews

7.9
Based on 961 reviews
Cleanliness: 8.73
Service: 7.7
Location: 8.74
Room Quality: 6.19
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
L
league of shadows solo_traveller us
10
Pros:

Everything

2026-05-08 via Nuitee
E
ELIZA solo_traveller us
10
Pros:

Everything was neat and clean.

Cons:

Parking. I paid for parking but was never available.

2026-05-07 via Nuitee
E
Edmond couple us
2
It sucked
Pros:

nothing

Cons:

The place smell like weed smoke

2026-05-06 via Nuitee
G
Gracie family_with_children us
1
Cons:

Lost our booking and sent us out at midnight having to look for another hotel

2026-05-05 via Nuitee
H
Hatcher couple us
10
Very comfortable
Pros:

Very nice place to stay

Cons:

Everything was good

2026-05-04 via Nuitee
M
McLeod solo_traveller us
3
Its not the best but definitely not the worse
Pros:

The beds were comfortable and the rooms were nice size

Cons:

The breakfast was cold my room door seemed like it was open even though it was shut, the parking was horrible, I had to walk with all my stuff cause of limited parking

2026-05-04 via Nuitee
M
Michael solo_traveller us
8
2026-05-03 via Nuitee
H
Haley family_with_children us
5
Packing sucks, room is gross and I’m over it.
Pros:

We booked this particular hotel for a dance competition that was happening right next door. So I can say the best part about our stay was the convenience to the MPAC itself.

Cons:

When we arrived we had no issues at check in. The staff was very professional and polite. Now let’s get to the bad parts.
1. Parking is HORRIBLE. If you’re going to have a such a large hotel WITH conference, parties, proms and so on have more parking for your actual paying hotel staying folks.
2. We got to our room to find our door was half cracked. We found someone to come and inspect the room to make sure no one was inside (obviously). Once we entered we say trash everywhere, the beds had not been made or sheets changed and there was dirty towels/wash cloths in the room itself.
3. Went to the front desk after this all happened to just see if they could have someone come up to clean it only to be handed sheets, pillows, and towels to do myself . Which let me be clear I have no problem with BUT I should not have been told to do so. This should have been done before check in. ( I arrived about 3 hours after the official 4 check in time). He had put in an order for the room to be cleaned first in the morning. Cool fine whatever we had to be at the competition early so it wasn’t an issue.
4. The room was never cleaned. No one ever came by. At all. Our trash cans were still full of the previous stayers trash, towel and wash clothes were still where I was told to put them.
5. We had people trying to come in our room 3 times. No one who was an employee at this hotel. I had 3 young girls with me and I honestly could not enjoy my stay.

I try not to write bad reviews or really do any reviews for that matter but I was told they would resolved the issue and I still have yet to have any contact to try to resolve. We stayed at the Embassy in Huntsville 2 weeks ago where we was given a key to someone else’s room and now this has happened. If we wouldn’t have been so tried from the drive in the night of check in I would’ve demanded they give me the money back and found somewhere else.

2026-05-03 via Nuitee
C
Carolyn couple us
5
It’s not worth the money
Pros:

There wasn’t a whole lot to like about this property

Cons:

The front desk personnel were extremely rude. Got to our room and it was still dirty. Call down to the front desk. The girl said oh well we’ll try to get someone up there to clean it. We had stayed at that property once before it wasn’t as bad as this time, but I’ll never stay there again.

2026-05-02 via Nuitee
A
Angela solo_traveller us
10
Great option and the perfect location
Pros:

The Embassy Suites were a great idea for birthday shenanigans.

Cons:

Nothing really.

2026-05-02 via Nuitee
M
Mary family_with_children us
8
2026-05-01 via Nuitee
K
Kimberly solo_traveller us
4
Great people , great food; overpriced for the location; parking and outrageous fees.
Pros:

It was clean.

Cons:

The location, the parking, the prices.

2026-05-01 via Nuitee
J
Jennifer solo_traveller us
10
Pros:

Food

Cons:

Parking

2026-04-30 via Nuitee
T
Tomeka solo_traveller us
10
Pros:

Everything!

Cons:

N/A

2026-04-27 via Nuitee
T
Tomeka couple us
10
Pros:

Everything!

Cons:

N/a

2026-04-27 via Nuitee
R
Rachel solo_traveller us
10
2026-04-27 via Nuitee
B
Brad solo_traveller us
9
2026-04-25 via Nuitee
H
Harold couple us
8
Weekend Getaway Success
Pros:

The location was nice and the breakfast was plentiful and fresh

Cons:

N/A

2026-04-24 via Nuitee
M
Mary solo_traveller us
9
Pros:

I like to proximity to downtown, the free breakfast

Cons:

The rooms need updating, fresher, better quality food cooked in the restaurant on premises

2026-04-24 via Nuitee
T
Thelma solo_traveller us
1
Pros:

Breakfast supervisor was more concerned than all other staff

Cons:

Bed Bugs

2026-04-20 via Nuitee