Quality Inn Redding near I-5

Hotels
•
Choice Hotels International
6.9 (156 reviews)
2059 Hilltop Dr, Redding, California, 96002 , Redding , US

Children allowed
Pets allowed

Facilities

Cross-country skiing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Television in common areas
Scooter/moped rentals nearby
Free breakfast
Snowmobiling nearby
Mountain biking nearby
Snowboarding nearby
Pool umbrellas
See all facilities

Review Highlights

Pros:
Friendly, professional staff / helpful night manager
Comfy beds in many rooms
Convenient location and good parking
Small, pleasant pool
Some rooms reported very clean and fresh-smelling
Cons:
Serious cleanliness issues in multiple reports (mold, hair, underwear, dirty floors/walls)
AC problems — rooms reported uncomfortably hot
Breakfast often limited or unavailable
Terrible/slow free Wi‑Fi reported
Noise and deferred maintenance issues

Categories

Cleanliness
4.5
Multiple guests reported serious cleanliness problems (spider webs, black mold above curtains, dirty/scuffed walls, hair, underwear found, filthy chair), though a few reviews noted very clean rooms—overall sentiment strongly negative.
Service
9.8
Staff and night manager are frequently praised as professional and accommodating; several guests specifically called out helpful front desk service despite some operational issues.
Location
8
Location is convenient for travel and has good parking, but a few guests noted local homeless activity/noise in the area—mixed but generally positive on convenience.
Room Quality
7.2
Beds and some rooms were described as comfy and well-appointed (hard wood floors, 3 pillows), but there are repeated reports of AC problems (rooms uncomfortably hot), noisy rooms, alarm/static issues, and maintenance defects.
Amenities
8
Small pool and basic amenities noted positively, but free Wi‑Fi and some maintenance-related amenities were criticized; overall amenities rated above average given positive mentions of pool and basic in‑room items.
Value for Money
5.5
Several guests felt the price paid (example: ~$327 for two nights) did not reflect the experience due to maintenance and cleanliness issues—value perceived as below average.
Food and Beverage
5.7
Breakfast quality and availability received multiple complaints (empty/limited breakfast, nothing left on late arrival), though some guests described breakfast as 'fine'—overall slightly below average.
Overall Experience
6.5
Mixed experiences: some guests reported wonderful, comfortable stays with great staff, while others had poor experiences driven by cleanliness, AC, and breakfast issues; overall sentiment is modestly below the target average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Experience comfort and convenience at Quality Inn Redding near I-5, your ideal getaway in the heart of Redding (Hilltop).

Cozy Accommodations
Relax in one of our 88 inviting air-conditioned rooms, featuring plush Tempur-Pedic beds, down comforters, and modern amenities like refrigerators and microwaves. Stay entertained with 32-inch LCD televisions while enjoying complimentary Wi-Fi throughout your stay.

Dining & Refreshments
Start your morning right with a complimentary self-serve breakfast, available on weekdays and weekends. Satisfy your cravings with quick bites from our on-site snack bar/deli, ensuring you are nourished and ready for your day’s adventures.

Recreation & Relaxation
Take a refreshing dip in our seasonal outdoor pool or unwind in the lush garden area. With recreational amenities designed for relaxation, you’ll find the perfect downtime between exploring nearby attractions.

Book your stay today for an unforgettable experience!

Important information:

  • The seasonal pool will be open from May to October.
  • Pool access available from 10:00 AM to 10 PM.
  • Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDD

Location

Guest Reviews

6.9
Based on 156 reviews
Cleanliness: 4.5
Service: 9.8
Location: 8
Room Quality: 7.2
Amenities: 8
Value for Money: 5.5
Food and Beverage: 5.7
Overall Experience: 6.5
A
Ann
8
Pros:

Convenient when traveling

2025-10-12 • via Nuitee
M
Mike
4
Pros:

A/C did not work (it was uncomfortably hot in the room), the floors were dirty, the chair was filthy, and the bathroom sink drained slowly.

2025-10-08 • via Nuitee
V
Valvina
6
Pros:

Just ok

2025-10-05 • via Nuitee
G
GLENN • family
8
Pros:

Large homeless people in this area which is not the hotels fault but the Citys

2025-10-05 • via Nuitee
K
Karen
6
Pros:

I told them I wanted a downstairs room but they said there were no rooms on the first floor but at 11pm was awaken to move my car because I was a little over too far so the lady with the big truck could park right in front if her first level room. I did not appreciate being woken up at that hour.

2025-10-04 • via Nuitee
R
Ryane • family
4
Pros:

The room was disgusting! If we had not been on the road for 13 hours and hauled our stuff up to the room we would have left. There were spider webs on 2 corners of the ceiling. Black mold above the curtain from a roof leak. What looked to be raisin on the floor. Dirty scuffed walls. Dusty doors and window sill. A pair of mens underwear behind/under the restroom shelf. Hair on restroom floor. Alarm clock made random static noises when off. I had to unplug it. Bed was comfy and fridge was clean. Desk, nightstand, and fridge/microwave stands had pieces peeling off. I let front desk know at checkout and showed pictures and was told they'd note it and the manager would be back Monday at 8am if I wanted to talk to them about it. We stayed the night on a Friday in room 222. Overall poor experience. Do not recommend this hotel!

2025-10-04 • via Nuitee
J
Juan • family
10
Pros:

It was great

2025-09-27 • via Nuitee
C
Carla • family
6
Pros:

Staff was great, breakfast fine. The ac was set on 78 and couldn’t be changed. It was hot in our room and difficult to sleep. And those flies!

2025-09-24 • via Nuitee
K
Kurt
10
Pros:

Very clean and clean smelling room.
My towels were very clean and very soft.
Bed great. 3 pillows. Hard wood floors, not gross carpet.
A/C worked great on maintaining the temp I wanted. I didn't know the maid would be servicing on a 2 day stay, but it happened. Very Nice.

2025-09-21 • via Nuitee
K
KEVIN • family
10
Pros:

all good

2025-09-17 • via Nuitee
S
Susan • partner
10
Pros:

Che k in was
Fine. Staff was
Friendly enough. Room
Was clean.

2025-09-16 • via Nuitee
A
Alex • family
6
Pros:

No food for breakfast! Time is 6 to 9:30am. We arrived at 9 and there is nothing left! Just some juice! Talk to the staff and eas told that they have no mote food and nothing they can do! Then they don't even talk anymore!

2025-09-02 • via Nuitee
D
D • family
8
Pros:

Noise upstairs

2025-09-01 • via Nuitee
S
Scott
10
Pros:

The night manager was very professional and welcoming!

2025-08-30 • via Nuitee
A
Allan
10
Pros:

Staff was great, but the hotel needs some major cleaning and there is a lot of deferred maintenance

2025-08-30 • via Nuitee
C
Charito
10
Pros:

We enjoyed our stay and the staff. Heidi was very accomodating with our request. We will surely go back. The room is clean and comfy beds.

2025-08-28 • via Nuitee
F
Francine
10
Pros:

Comfie clean. Nice

2025-08-23 • via Nuitee
M
Michael
4
Pros:

Internet problem

2025-08-08 • via Nuitee
G
Greg
4
Pros:

The place was rundown and noisy .

2025-08-03 • via Nuitee
C
Cynthia • family
10
Pros:

very clean
easy access to main areas
small nice pool

2025-08-03 • via Nuitee