Courtyard Charlotte SouthPark

Hotels
Courtyard by Marriott
8.5 (364 reviews)
6023 Park South Drive , Charlotte , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Comfortable rooms
Cons:
No complimentary coffee
Food options need improvement
Some room maintenance issues

Categories

Cleanliness
8.25
Most reviews mention it is clean and well looked after, though some issues were noted about room cleaning.
Service
9.25
Numerous reviews highlight the friendliness and helpfulness of the staff, making service a strong point.
Location
9.25
The location received praise for being convenient and in a good area, contributing significantly to the overall stay.
Room Quality
8.75
Rooms were generally described as comfortable, though a few reviewers pointed to issues that required upgrades.
Amenities
7.75
Mixed reviews regarding amenities, especially concerning the lack of complimentary coffee and limited food options.
Value for Money
8.75
The pricing was considered reasonable given the location and quality, although some amenities could enhance value.
Food and Beverage
7.25
Food options received negative feedback, especially regarding coffee quality and reliance on external establishments.
Overall Experience
8.75
Overall stays were mostly positive, with guests expressing a willingness to return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:46

Property Description

Convenient Location
Courtyard SouthPark offers a smoke-free retreat in central Charlotte, just a stone's throw away from SouthPark Mall. Explore the city with ease from this prime spot.

Modern Amenities
Unwind in style with access to the on-site gym, outdoor pool, and hot tub. Stay connected with free Wi-Fi in every guest room, complete with essential amenities for a comfortable stay.

Dining and Shopping Options
Savor a variety of global cuisines at The Bistro or grab essentials from the 24-hour market. With numerous dining and shopping venues nearby, the culinary adventures are endless.

Ready to experience comfort and convenience at Courtyard SouthPark? Book your stay now for a memorable Charlotte getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

8.5
Based on 364 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
H
Haig solo_traveller us
8
2026-08-27 via Nuitee
J
Jasmin couple us
9
2026-08-24 via Nuitee
M
Melinda couple us
8
2026-08-22 via Nuitee
K
Kievit solo_traveller nl
10
2026-08-18 via Nuitee
B
Bianca family_with_children br
9
Espaço apropriado para viagem em família.
Pros:

O hotel é bem novo, e super perto de restaurantes e shopping, meus principais objetivos na cidade. Hotel limpo, camas confortáveis, restaurante com poucas, mas boas opções.

Cons:

O atendimento no check-in foi um pouco confuso. A atendente parecia não entender exatamente o que queríamos. Mas no fim deu tudo certo. Não teve nada que eu possa apontar como ponto negativo.

2026-08-17 via Nuitee
D
Deneshia solo_traveller us
8
Pros:

Nice hotel

Cons:

The bathroom had a little mold in it

2026-08-17 via Nuitee
A
Arnetrial couple us
10
2026-08-17 via Nuitee
S
Sellers solo_traveller us
10
2026-08-15 via Nuitee
C
Chris extended_group us
9
Hotel was wonderful, as a statement from Global traveler
Pros:

Good value with room deal

Cons:

Marriotts systems did not recognize your Confermation number. Marriotts corporate phone system and structure sucked. Very confusing and not coordinated internally. Called to notify of late check in and had to call back twice to get it done, after M-Corp booking informed me they could not contact hotel to tell them I needed late check in.

2026-08-09 via Nuitee
W
walter solo_traveller us
10
Pros:

Nice hotel good location

2026-08-08 via Nuitee
P
Patricia couple us
10
Comfortable, efficient room.
2026-08-06 via Nuitee
M
Mclaurin extended_group us
5
Update the property to 2026 Marriott standards.
Pros:

Very convenient location.

Cons:

Room and bathroom walls were dirty. The white shower curtain was also dirty with visible, physical 'things' on it. I checked in at 4 am but they insisted I still pay for the full prior day. The hotel is extremely dated to be placed in the middle of an up-and-coming city center that flaunts a certain level of wealth.

2026-08-06 via Nuitee
M
Maria couple us
10
2026-08-03 via Nuitee
L
Lasheater couple us
10
I will definitely be back
Pros:

Everything

Cons:

Nothing

2026-08-02 via Nuitee
M
MLEEUNDERWOOD Family Cincinnati, Ohio
8
Nice Hotel
Pros:

I was put up here by American Airlines due to a missed connection. The hotel was nicer than I expected and is in a very nice part of town. Didnt get to do much as i was only there for 12 hours.

2026-07-27 via Tripadvisor
T
Tosha solo_traveller us
10
Peaceful and relaxing
Pros:

Clean and staff pleasant

2026-07-20 via Nuitee
J
James couple us
9
2026-06-30 via Nuitee
S
sharon solo_traveller us
9
Good place to stay but double check your bill.
Pros:

It was convenient to my Appointments

Cons:

Having to pay for parking. And a $120.00 error ( over charged)made on my bill. Had a pet cleaning and pet staying added to bill and I didn’t have a dog with me. But was able to talk to manager,who promised to remove charge that day.That hasn’t happened yet. But hopefully it will get corrected soon.

2026-06-24 via Nuitee
C
carmine solo_traveller us
10
GREAT EXPERIENCE
Pros:

everything

Cons:

nothing

2026-06-15 via Nuitee
T
Tameka solo_traveller us
9
Pros:

The area, the staff, the hotel was clean and the room was clean.

Cons:

There was no bedding for the pull out sofa.

2026-06-15 via Nuitee