Le Saint Edouard

Hotels
WorldHotels Distinctive
8 (5816 reviews)
330 Rue de la Couronne , Quebec City , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Costs for parking and breakfast
Gym facilities need improvement

Categories

Cleanliness
7.5
Multiple reviews mention cleanliness positively, but some express issues with a dirty bed and room.
Service
8.5
Reviews highlight helpful and attentive staff.
Location
9
The location is consistently praised for being great and accessible.
Room Quality
8
Rooms described as spacious and comfortable, with some inconsistencies in executive quality.
Amenities
7.5
Amenities like pools are praised, but there are concerns regarding gym facilities and heater functionality.
Value for Money
8
The hotel is considered affordable for its location, though additional costs like parking were criticized.
Food and Beverage
7.5
Food service has mixed reviews, with specific complaints about the breakfast quality.
Overall Experience
8
Overall stay regarded as good, though some guests had specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:42

Property Description

Convenient Location
Located just a short walk from Old Quebec City and the Quebec Convention Centre, Best Western Plus Centre-ville/City Centre offers easy access to popular attractions.

Comfortable Accommodation
Enjoy spacious rooms equipped with modern amenities including a high-definition TV, coffee maker, work desk, and a large private bathroom with marble countertops. Stay connected with free WiFi during your stay.

On-Site Dining and Recreation
Indulge in a delicious breakfast at Le 330 - Breakfast restaurant (surcharge applies) and take advantage of the indoor pool for relaxation. Explore nearby attractions such as Battlefields Park and Quebec National Museum of Fine Arts.

Book your stay at Hôtel Québec Best Western PLUS Centre-Ville - City Center for a memorable experience.

Important information:

Please note, parking and breakfast are not included in the room rates.

The hotel reserves the right to authorize your credit card at any moment after reservation to guarantee its validity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 5816 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
T
Tatiana solo_traveller ca
10
2026-05-15 via Nuitee
A
Alexandre solo_traveller fr
9
Hôtel de qualité à Québec, idéal pour découvrir la ville
Pros:

Chambre très spacieuse et confortable. Matériel de qualité. Service de bagagerie apprécié Un peu éloigné du centre historique mais dans un quartier animé. A 10 min à pied des gares ferroviaire et routière

2026-05-15 via Nuitee
K
Katy solo_traveller ca
10
2026-05-15 via Nuitee
E
Emilie family_with_children fr
5
Hôtel 4 étoiles… mais seulement en apparence.
Pros:

La literie.

Cons:

Hôtel 4 étoiles… mais seulement en apparence. Très décevant.

Dès notre arrivée, l’accueil a été déplorable : aucune explication, personnel froid et clairement agacé par nos demandes.

Les cartes de la salle de sport ne fonctionnaient pas, nous avons dû refaire une demande, ce qui nous a fait perdre du temps. La machine de nourriture était hors service depuis “un bon moment” selon l’accueil.

Aucun restaurant disponible le midi ou le soir, aucun room service non plus.

Le petit-déjeuner a été le summum de la déception : 20 dollars demandés pour un buffet quasiment vide. Trois fruits qui se battent en duel, du fromage blanc, aucune viennoiserie, aucun jus de fruit, pas de lait, pas de céréales, pas de pain… Lorsque j’ai demandé si c’était une blague, la dame m’a répondu : « Vous n’avez qu’à manger du salé, nous n’avons rien de plus en sucré. » Nous avons donc dû choisir des plats à la carte.

Concernant la chambre, nous sommes arrivés avec un bébé et avons trouvé des morceaux de câbles électriques au sol ainsi que des M&M’s. Heureusement que nous les avons vus à temps, notre bébé aurait pu s’étouffer.

Nous avons dû réclamer deux fois le lit parapluie et trois fois le micro-ondes… qui, en plus, ne fonctionnait pas correctement. Aucune couverture fournie pour le lit bébé.

Et pour finir, ce n’est qu’à 16h qu’on nous a demandé si nous souhaitions faire nettoyer la chambre… sauf qu’à cette heure-là, nous étions déjà rentrés de notre excursion.

Bref, cet hôtel n’a rien d’un véritable 4 étoiles, si ce n’est le paraître.

2026-05-14 via Nuitee
R
Rima couple fr
3
We stayed for 2 nights my kids and I
Pros:

Nothing

Cons:

The rooms are dirty with a very strong smell of feet coming from the dirty carpet
The people who are working at this hotel are rude and not nice

2026-05-13 via Nuitee
V
Valérie solo_traveller fr
7
2026-05-13 via Nuitee
V
Véronique solo_traveller fr
8
Séjour court mais confortable. Accueil très professionnel
Pros:

Le lit

Cons:

Rien

2026-05-13 via Nuitee
C
Cary solo_traveller us
9
Pros:

Nice facility. Staff were helpful

Cons:

Location was not in the best part of the city

2026-05-12 via Nuitee
J
Joel couple ca
9
Pros:

L’emplacement, la propreté, la gentillesse du personnel, le très bon resto

2026-05-12 via Nuitee
D
Dennis family_with_children ca
8
2026-05-11 via Nuitee
E
Eric couple ca
8
Séjour agréable, situé à 30mn à pied de la vielle ville.
Pros:

La chambre était très bien. Propre, et agréable. Suffisamment grande pour un couple. La salle de bain était propre et convenable. La literie était adéquate. Nous avions une vue sur les montagnes au loin, ce qui était bien.

Cons:

Le petit déjeuner compris était fait de produits congelés. Correct mais peut mieux faire pour le prix.

2026-05-11 via Nuitee
M
Matthieu couple ca
10
Tout est parfait
2026-05-11 via Nuitee
M
Michaela extended_group ca
10
Pros:

Cleanliness

Cons:

Parking

2026-05-11 via Nuitee
S
Steven family_with_children ca
6
Clean and bright, good value alternate to old city
Pros:

Clean, new facilities, pool, short 30 min
Walk to Old Quebec with sidewalks without the added cost.

Cons:

The area around the hotel are not great for exploring, filled with homeless people, carrying sticks and yelling, my wife did not feel safe walking around.

2026-05-11 via Nuitee
M
Michael solo_traveller ch
8
2026-05-11 via Nuitee
G
Genevieve family_with_children ca
8
2026-05-11 via Nuitee
Éric couple ca
9
Prix parfait, installation adéquate, proximité
Pros:

Propreté, prix très compétitif, proximité du Vieux Québec

Cons:

La vue intérieure sur le restaurant

2026-05-11 via Nuitee
A
Ann-Marie couple ca
9
2026-05-10 via Nuitee
G
Gavin solo_traveller au
8
2026-05-10 via Nuitee
E
Elaine family_with_children us
10
Pros:

Roominess and clean.

Cons:

Exorbitant cost of food.....ridiculous. We chose Best Western for wonderful breakfast, always included, among other reasons. Very disappointed in your $20.00 eggs..

2026-05-09 via Nuitee