Best Western Gwinnett Center

Hotels
•
Best Western
9 (584 reviews)
3670 Shackleford Road , Duluth , us
+1 770-935-7171

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Location
Cons:
Elevator Issues
Uncomfortable Beds
Slow Drainage

Categories

Cleanliness
8.46
Most reviews indicated the hotel was clean, though there was mention of issues with cleanliness in certain areas.
Service
9.43
Overall positive sentiment toward staff and service quality, with specific praise for helpfulness.
Location
9.47
Guests expressed satisfaction with the hotel's location being convenient to local attractions.
Room Quality
8.42
Rooms were generally described as comfortable, but some comments indicated areas for improvement.
Amenities
9.45
Positive mentions of breakfast options and overall amenities suited to guests' needs.
Value for Money
8.91
Value noted as satisfactory given the pricing and overall experience.
Food and Beverage
8.46
Breakfast received mixed reviews, with some improvement suggestions but overall satisfaction.
Overall Experience
9.43
Majority of reviews expressed a very positive overall experience and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 19:24

Property Description

Convenient Location and Amenities
Located just north of Atlanta in Duluth, Georgia, our hotel off Interstate 85 offers free wireless internet and is a short drive from the Georgia Aquarium.

Complimentary Services
Enjoy a free continental breakfast each morning during your stay at Best Western Gwinnett Center, along with access to our outdoor pool and a nearby fitness center.

Nearby Attractions and Dining
Explore the Atlanta Zoo and visit Six Flags Over Georgia theme park, both just a short drive away. After a fun-filled day, indulge in the variety of restaurants and shopping options near our hotel.

Ready to experience comfort and convenience at Best Western Gwinnett Center? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Elevator will be out of service from October 6, 2025 through October 31, 2025. Please contact the front desk for luggage assistance. We apologize for any inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 584 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
Stephanie • extended_group • us
10
Amazing stay!
Pros:

Front staff were amazing!! Very informative about the area, since we had to abruptly leave the place we had rented due to it being disgusting- they were able to accommodate us rather quickly and tell us great places to go locally.

Cons:

Everything was great!

2026-07-24 • via Nuitee
B
Brian • solo_traveller • us
10
Pros:

great front desk

2026-07-21 • via Nuitee
B
Brian • family_with_children • kr
6
2026-07-19 • via Nuitee
C
Colleen • solo_traveller • us
8
2026-07-19 • via Nuitee
E
Erin • extended_group • us
10
A great place to stay very enjoyable
Pros:

We liked everything. The most enjoyable stay at a hotel that I’ve had in a long time.

Cons:

There want anything to dislike The best hotel I’ve been to in a very long time

2026-07-18 • via Nuitee
Q
Quanta • couple • us
7
Overall, it was an ok stay.
Pros:

Nice staff and nice bed

Cons:

Bad smells throughout…smelt like smoke/marijuana

2026-07-17 • via Nuitee
K
Kiera • couple • us
7
2026-07-14 • via Nuitee
U
Ussery • solo_traveller • us
10
2026-07-13 • via Nuitee
J
Julie • couple • us
6
Cons:

Breakfast was okay. Eggs tasted like powder eggs. Bathroom towels were damp before we even used them. Hotel had a little bit of a funky smell.

2026-07-13 • via Nuitee
W
Wei • solo_traveller • us
9
2026-07-12 • via Nuitee
C
Catherine • solo_traveller • us
9
Nea
Pros:

AC-elite, Staff-fantastic and super nice, Beds-comfy, Location-chef's kiss for the K-pop and K-beauty obsessed also close to Walmart, Costco, and Kroger all with gas.

Cons:

Breakfast-ok. Not the best Best Western breakfast I’ve had but there were scrambled eggs (from a carton, not even pretending to be fresh) and sausage patties.
Hotel is showing its age a little.

2026-07-10 • via Nuitee
X
Ximena • family_with_children • us
8
2026-07-06 • via Nuitee
T
Trinity • couple • us
10
2026-07-06 • via Nuitee
B
Brunson • couple • us
1
Nothing. They tried to scam me out of my deposit. Saying that there was a stain on a pillow and towels. Mind you the sta
Pros:

Nothing. They tried to scam me out of my deposit. Saying that there was a stain on a pillow and towels. Mind you the stain was makeup saying that it was a charge since there was a stain. Worst experience ever

Cons:

Nothing. They tried to scam me out of my deposit. Saying that there was a stain on a pillow and towels. Mind you the stain was makeup saying that it was a charge since there was a stain. Worst experience ever

2026-07-05 • via Nuitee
B
Bailey • couple • us
8
2026-07-03 • via Nuitee
E
Edith • couple • us
8
Good
Pros:

Good breakfast, clean room and friendly attention and welcoming from staff on Front desk (night shift)

Cons:

When I was check out, the person on Front Desk (morning shift) was a bit rude, no attentive

2026-07-01 • via Nuitee
H
Huỳnh Trần • couple • us
8
2026-06-30 • via Nuitee
S
Salina • couple • us
10
Boogie place
Pros:

Everything

Cons:

Parking can be complicated but they have it, you just gotta drive around.

2026-06-27 • via Nuitee
I
Ilker • solo_traveller • us
8
2026-06-25 • via Nuitee
S
Seungyup • family_with_children • us
9
2026-06-24 • via Nuitee