West Plaza Hotel

Hotels
7.9 (2636 reviews)
110 Wakefield Street , Wellington , nz

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dated rooms
Boring breakfast options

Categories

Cleanliness
7.23
Some reviews mention dated rooms and small bathrooms, indicating issues with cleanliness.
Service
8.7
Friendly and helpful staff are noted consistently throughout the reviews.
Location
8.74
Multiple reviewers highlight the central location as a strong advantage.
Room Quality
7.69
While some rooms are comfortable, there are mentions of small and dated rooms.
Amenities
7.22
Limited amenities and issues with breakfast variety were highlighted.
Value for Money
8.18
Guests feel it offers good value for its central location.
Food and Beverage
6.73
Breakfast choices were referenced as boring and in need of improvement.
Overall Experience
8.7
Overall a positive stay with good feedback despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Central Location in Wellington CBD
West Plaza Hotel, situated just a stone's throw away from Te Papa Museum, offers the perfect base to explore the vibrant city of Wellington. With the Town Hall, Convention Centre, and Lambton Quay waterfront nearby, guests can immerse themselves in the local culture and cuisine effortlessly.

Comfortable Rooms with Modern Amenities
The hotel's bright and airy rooms are equipped with flat-screen satellite TV, tea/coffee making facilities, and ironing amenities. The work desk with WiFi access ensures guests can stay connected while enjoying 24-hour room service for added convenience.

Award-Winning Dining Experience
Indulge in a culinary journey at City Dining & Bar, where a seasonal menu of modern New Zealand cuisine awaits. Paired with a selection of boutique New Zealand wines, guests can savor a truly unforgettable dining experience during their stay at West Plaza Hotel.

Book your stay now and experience the best of Wellington at West Plaza Hotel!

Important information:

Please note you will be charged a prepayment of the first night after reservation is made.

Please note that there is a 2% charge when you pay with a credit card or contactless transaction.

Please note that the card and photo ID presented at time of booking, must match the name of the guest stated on the booking confirmation, when checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs NZD 25 per day.

Location

Guest Reviews

7.9
Based on 2636 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.7
G
Gordon couple nz
8
2026-04-09 via Nuitee
K
Kurt couple de
8
2026-04-08 via Nuitee
J
Jayne couple nz
10
Always a pleasure
Pros:

Everything. I always stay here when I visit Wellington

2026-04-08 via Nuitee
T
Thomas couple au
7
Okay not brilliant
Pros:

Room

Cons:

Bathroom

2026-04-07 via Nuitee
M
Marc solo_traveller nz
5
2026-04-07 via Nuitee
S
Saula Lasaganibau family_with_children qa
7
2026-04-07 via Nuitee
E
Eileen couple nz
6
Pros:

Breakfast was ok

Cons:

Room was tired

2026-04-06 via Nuitee
A
Angela solo_traveller nz
10
2026-04-06 via Nuitee
K
Kaz couple nz
8
2026-04-05 via Nuitee
L
Liz family_with_children nz
8
Good price and location, bit old but tidy
2026-04-05 via Nuitee
M
Michael couple au
8
Satisactory
Pros:

Clean, tidy, great location, convenient parking (although at extra cost)

Cons:

No microwave/cutlery/crockery

2026-04-05 via Nuitee
T
Tony couple nz
10
2026-04-04 via Nuitee
D
Dallas family_with_children nz
7
A tidy weekend stay
Pros:

Close to the inner CBD and was very clean. Staff are helpful and the room was quiet.

Cons:

Beds were very firm, making sleep really uncomfortable.
Bathroom is super small and doesn't have extraction fan for the steam after a shower.

2026-04-03 via Nuitee
R
Rachel family_with_children nz
8
Pros:

Great location, lovely staff. Rooms are a generous size.

Cons:

The bathroom is very small and needs refurbishing. The shower isn't well contained and so water goes all over the floor

2026-04-03 via Nuitee
A
Ann couple gb
8
Good value for money
Pros:

Good location, helpful efficient staff on reception, room and bathroom clean, bed comfortable and shower pressure good.

2026-04-01 via Nuitee
R
Rachael couple nz
7
Can find better for less cash.
Pros:

Great access to city centre.

Cons:

It’s looking pretty tired. No a/c in the room and the double bed was pretty small ( not sure what size it was)

2026-03-31 via Nuitee
C
Caroline couple au
8
Stayed twice as felt comfortable and staff were very helpful
Pros:

Good access and food was excellent

2026-03-30 via Nuitee
J
Jayne couple nz
10
Great night away
Pros:

Location is great so close to Cuba st Courtney place. Out room nice and clean beds are comfy. Can get fresh milk a bonus

2026-03-30 via Nuitee
P
Paul couple nz
8
Pros:

At the risk of sounding like a TV programme, Location, Location, Location.
Also very helpful Reception Desk staff.

Cons:

Only issue we had was with the shower in the room. We found it not easy to control.

2026-03-30 via Nuitee
M
Maria solo_traveller nz
7
2026-03-30 via Nuitee