West Plaza Hotel

Hotels
7.9 (2550 reviews)
110 Wakefield Street , Wellington , nz

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dated rooms
Boring breakfast options

Categories

Cleanliness
7.23
Some reviews mention dated rooms and small bathrooms, indicating issues with cleanliness.
Service
8.7
Friendly and helpful staff are noted consistently throughout the reviews.
Location
8.74
Multiple reviewers highlight the central location as a strong advantage.
Room Quality
7.69
While some rooms are comfortable, there are mentions of small and dated rooms.
Amenities
7.22
Limited amenities and issues with breakfast variety were highlighted.
Value for Money
8.18
Guests feel it offers good value for its central location.
Food and Beverage
6.73
Breakfast choices were referenced as boring and in need of improvement.
Overall Experience
8.7
Overall a positive stay with good feedback despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Central Location in Wellington CBD
West Plaza Hotel, situated just a stone's throw away from Te Papa Museum, offers the perfect base to explore the vibrant city of Wellington. With the Town Hall, Convention Centre, and Lambton Quay waterfront nearby, guests can immerse themselves in the local culture and cuisine effortlessly.

Comfortable Rooms with Modern Amenities
The hotel's bright and airy rooms are equipped with flat-screen satellite TV, tea/coffee making facilities, and ironing amenities. The work desk with WiFi access ensures guests can stay connected while enjoying 24-hour room service for added convenience.

Award-Winning Dining Experience
Indulge in a culinary journey at City Dining & Bar, where a seasonal menu of modern New Zealand cuisine awaits. Paired with a selection of boutique New Zealand wines, guests can savor a truly unforgettable dining experience during their stay at West Plaza Hotel.

Book your stay now and experience the best of Wellington at West Plaza Hotel!

Important information:

Please note you will be charged a prepayment of the first night after reservation is made.

Please note that there is a 2% charge when you pay with a credit card or contactless transaction.

Please note that the card and photo ID presented at time of booking, must match the name of the guest stated on the booking confirmation, when checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs NZD 25 per day.

Location

Guest Reviews

7.9
Based on 2550 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.7
J
Jens • solo_traveller • de
6
Okay für 1-2 Tage
Pros:

Lage, Nähe zum Hafen und der City

Cons:

keine tägliche Reinigung,
Zimmer sehr hellhörig,
Zimmerausstattung veraltet

2026-02-14 • via Nuitee
D
David • couple • gb
8
Great value and location
Pros:

Very friendly and helpful check in - managed to park in their car park too. Room was large and comfortable, also hotel was quiet which was great too

2026-02-13 • via Nuitee
D
Davies • couple • au
7
2026-02-13 • via Nuitee
W
Wai and Martyn • couple • nz
6
Room was a bit small, for twin share, had a balcony but no door to go out, bathroom was outdated, however bed was comfor
Pros:

Breakfast was included but there was no toast for your eggs
It was close to where I needed to go

Cons:

No choice of how you wanted your eggs cooked, scrambled only
No bread or toaster

2026-02-13 • via Nuitee
R
Rachael • couple • au
9
Enjoyed location food and drink and room was very comfortable
Pros:

Location good sized room. Friendly very helpful staff. Very welcoming Bar food was great as was wine and liked availability of a simple breakfast

Cons:

No air conditioning a bit stuffy even with fan till we worked out how to open the windows

2026-02-12 • via Nuitee
B
Bradley • extended_group • nz
8
2026-02-12 • via Nuitee
W
William • couple • nz
8
Pros:

Kind that we got a room upgrade ( work being done on water )

2026-02-12 • via Nuitee
P
Phil • couple • nz
10
Great spot
Pros:

Great location and so affordable!

Cons:

Nothing

2026-02-12 • via Nuitee
H
Helene • couple • at
8
2026-02-11 • via Nuitee
E
Emanuil • family_with_children • nz
10
2026-02-11 • via Nuitee
D
David • extended_group • nz
7
2026-02-11 • via Nuitee
H
Harhoff • family_with_children • nz
8
Pros:

Big rooms, clean.

Cons:

Signs not that clear of where to park whilst checking in. The beds were rather uncomfortable.

2026-02-11 • via Nuitee
G
Glen • couple • nz
8
Good stay. Handy to where we had to be.
Pros:

Breakfast was awesome, always enjoy the buffet. Room was comfortable and spacious thought there would have been Air conditioning but the two fans we had did the job.

Cons:

Shower pressure could have been better other than that all was ok.

2026-02-10 • via Nuitee
J
Judy • solo_traveller • nz
7
Pros:

Great location, bed was comfortable but room a little noisy.

2026-02-10 • via Nuitee
G
Glen • couple • fr
9
2026-02-09 • via Nuitee
B
barry • solo_traveller • au
8
Pretty good
Pros:

Just a good spot

Cons:

Clean n central

2026-02-09 • via Nuitee
J
jane • couple • nz
7
Pros:

Great location.

2026-02-08 • via Nuitee
H
Hayden • solo_traveller • nz
8
2026-02-08 • via Nuitee
R
Ross • solo_traveller • nz
7
Pros:

Staff were friendly and efficient.

Cons:

No body wash in the shower.

2026-01-30 • via Nuitee
K
Klingberg • couple • au
8
Pros:

Size of room

Cons:

Area in Wellington

2026-01-29 • via Nuitee