West Plaza Hotel

Hotels
7.9 (2866 reviews)
110 Wakefield Street , Wellington , nz

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dated rooms
Boring breakfast options

Categories

Cleanliness
7.23
Some reviews mention dated rooms and small bathrooms, indicating issues with cleanliness.
Service
8.7
Friendly and helpful staff are noted consistently throughout the reviews.
Location
8.74
Multiple reviewers highlight the central location as a strong advantage.
Room Quality
7.69
While some rooms are comfortable, there are mentions of small and dated rooms.
Amenities
7.22
Limited amenities and issues with breakfast variety were highlighted.
Value for Money
8.18
Guests feel it offers good value for its central location.
Food and Beverage
6.73
Breakfast choices were referenced as boring and in need of improvement.
Overall Experience
8.7
Overall a positive stay with good feedback despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Central Location in Wellington CBD
West Plaza Hotel, situated just a stone's throw away from Te Papa Museum, offers the perfect base to explore the vibrant city of Wellington. With the Town Hall, Convention Centre, and Lambton Quay waterfront nearby, guests can immerse themselves in the local culture and cuisine effortlessly.

Comfortable Rooms with Modern Amenities
The hotel's bright and airy rooms are equipped with flat-screen satellite TV, tea/coffee making facilities, and ironing amenities. The work desk with WiFi access ensures guests can stay connected while enjoying 24-hour room service for added convenience.

Award-Winning Dining Experience
Indulge in a culinary journey at City Dining & Bar, where a seasonal menu of modern New Zealand cuisine awaits. Paired with a selection of boutique New Zealand wines, guests can savor a truly unforgettable dining experience during their stay at West Plaza Hotel.

Book your stay now and experience the best of Wellington at West Plaza Hotel!

Important information:

Please note you will be charged a prepayment of the first night after reservation is made.

Please note that there is a 2% charge when you pay with a credit card or contactless transaction.

Please note that the card and photo ID presented at time of booking, must match the name of the guest stated on the booking confirmation, when checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

7.9
Based on 2866 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.7
J
Jayne • couple • nz
9
always lovely place to stay a home away from home
Pros:

Great hotel clean, beds are comfy, great location. Staff are very helpful and will go the extra mile. You get real little bottles of milk which a great bonus.

2026-08-08 • via Nuitee
C
Carrie • couple • nz
10
We had an awesome weekend here!
Pros:

The central location, very quiet room, very helpful staff, carpark

Cons:

The bed was a bit dippy and saggy

2026-08-08 • via Nuitee
C
Cherie Lagakali • solo_traveller • nz
8
Great location and value for money
Pros:

Location, staff, price

Cons:

The hotels entrance was closed due to road construction there should have been some warning or instruction as it was difficult to find due to the road closure

2026-08-07 • via Nuitee
R
Richard • family_with_children • nz
7
Good central location, room a bit dated but all we needed.
2026-08-07 • via Nuitee
R
Reinhold Theophilus • couple • nz
9
2026-08-07 • via Nuitee
M
Moav • solo_traveller • il
9
2026-08-06 • via Nuitee
J
Jan • solo_traveller • nz
7
clean, handy location. Friendly staff
Pros:

great location, comfy bed, nice room

Cons:

Powdered milk was terrible in tea. Heater was difficult to work. Alarm clock went off i middle of night

2026-08-05 • via Nuitee
B
Brenda • solo_traveller • nz
9
2026-08-05 • via Nuitee
K
Kris • extended_group • nz
10
Pros:

Location, room & staff

Cons:

Nothing

2026-08-05 • via Nuitee
P
Paige • extended_group • nz
8
2026-08-04 • via Nuitee
A
Anne • solo_traveller • nz
8
Pros:

Central location.. pleasant decor

Cons:

Hard to get through road closures. Lack of clarity surrounding using parking

2026-08-04 • via Nuitee
T
Travis • solo_traveller • nz
8
2026-08-04 • via Nuitee
E
Ellen Mae • family_with_children • nz
9
We had a great time and the accommodation was close to where we’re heading
Pros:

Central location

Cons:

None

2026-08-04 • via Nuitee
M
Mark • solo_traveller • au
7
2026-08-02 • via Nuitee
J
Jaiswal • extended_group • au
3
2026-07-25 • via Nuitee
S
Susan • solo_traveller • nz
9
excellent location, excellent staff and commitment to address the light issue. Room was spotless .
Pros:

room had light issues ( flickering lights) and was shifted to a new room immediately. Very easy to deal with the staff member

Cons:

found the roadworks annoying

2026-07-25 • via Nuitee
B
Bruno • family_with_children • pf
4
A éviter
Cons:

Vieux ! Étroit, affreux !

2026-07-25 • via Nuitee
P
Paclibar • solo_traveller • nz
10
2026-07-24 • via Nuitee
J
Jason • couple • au
10
2026-07-24 • via Nuitee
J
Jo • solo_traveller • nz
6
2026-07-23 • via Nuitee