Econo Lodge Inn & Suites San Antonio near Frost Bank Center

AC didn’t work, appliances didn't work and were dirty.

Too many roaches, and i did not get back the $50.00 they held for some security purpose, i was there for 4 days not one person knock in my door and ask or tell me where to put dirty towels or get clean one.

Checked in Wed. Room was not serviced Thurs. Was told rooms serviced by request only so I asked @ 10am Fri for room to be done today and was told it was too late for today. They also didnt send requested towels to room. Rm done Sat at 3:45pm (how was 10am friday then "too late").

I won't stay here again.

Only good thing was there was no road (highway) noise in the room.

The room was clean and the staff friendly

This stay was conveniently located in SA. River walk is 7-10 min drive. I’ve stayed at decent Econo Lodges before. This one was pretty run down. We had gotten a smoking room but we don’t smoke. Which was fine with us however when we looked in the room the fire alarm was ripped off of the ceiling. I guess that’s what made it a smoking room. The doors looked like someone punched holes in them once upon a time. Stains were on the carpet as well. I told my friend it felt like very bad things happened in that room. The energy was thick with it. We didn’t even have a room number, it had been ripped off. The pool… omg… the pool had been filled in with grass and dirt but the here was lounge chairs still out by it which we thought was hilarious. We also woke up the next day and the door to the outside was open. This freaked us out. The smell of cigarettes was seeping out of the walls and curtains. It was terrible and worse than any smoking room I’ve ever agreed to stay in.
We would probably stay here again due to convenience and cheap price . We like to go out and only need to lay our heads down. There were no bugs and the shower worked well which is a plus. We will definitely not be getting a smoking room though.

Rooms good for the price and conveniently located near Frost Bank Center

We stayed for 3 nights. The photos online made it look better than it actually was. The beds were super hard. There were trash bags just hanging out on the side walk for our entire visit.

Bathtub was filthy with dirty water stains. The room had no AC unit and the space it belongs was left open so that the only thing between the inside of the room and the outside was a large but thin long vent near the door. You could see to the outside and hear everyone walking through the hall through the vent. Most surfaces were visibly covered in dust and dirt. I cleaned the sink area and the white towel came back brown. Ceiling lights were duct taped in place. It almost seemed like the room I was given was under construction and not ready for people.

We chose this property based on the hot breakfast and pool… they canceled their breakfast and didn’t notify us so we could re-budget our trip. The pool pictures looked beautiful online just for us to get there and see that they filled it in with dirt.

It’s a nice place to stay

The room was clean and well put together. It did a great job of providing a place to sleep for a night.

The room had no heater it was cold.

The room was dirty cobwebs dirty used bandages. The restroom look like it was just spot cleaned toilet had marks in it like was just used . The door jam has marks like it was kicked in at some point and the did a bad job repairing it. The window was so dirty. The refrigerator was so iced over.

friendly staff

There was no water and owner didn’t want to do anything about it

Bugs

This is an example of exactly how you will suffer for saving money. I reserved this hotel because it was only 5 minutes from a bodybuilding event that we both competed in this weekend.
It was in the 40’s and their heater only blew out cold air and their hair dryer did not work. My poor soulmate was freezing and she had to sleep with her coat and clothes on. My body went into violent cramping last night because of exhaustion from the competition and the coldness of the room. The hotel attendant came and verified that the heater did not work and he offered for us to use the next room but we were too exhausted to do so. The only saving grace was that they had hot water but my poor gf had wet hair due to a broken hair dryer!
This was our worst hotel experience together because my soulmate suffered because of the lack of heat.

Came to visit my daughter who is stationed in San Antonio. The room was clean, yet no coffee pot to make coffee in the room. The refrigerator made a ticking sound so at night I unplugged it. Need new towels…the ones available could be donated to a group for car washes. Other than that, it is convenient and close to base.

Other people underwear in the drawers and roaches tub was not cleaned

One of the drawers were not cleaned and had a bunch of garbage and crumbs of some sort from previous stay but staff were quick to come in and clean after being made aware. Staff were nice and respectful.