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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Minimarket on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Swimming pool toys
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located in Council Bluffs at the junction of Interstate 29/80 and Route 192, the Fairfield Inn & Suites Omaha East/Council Bluffs offers easy access to major highways and nearby attractions.
Modern Amenities
Enjoy air-conditioned rooms with free Wi-Fi, flat-screen TVs, coffee makers, and work desks. The hotel also features an indoor pool and serves a delicious continental breakfast with fresh fruit and cereal.
Nearby Attractions
Explore attractions like Dodge Riverside Golf Club and the Henry Doorly Zoo, located just a short distance away from the hotel.
Book your stay at the Fairfield Inn & Suites Omaha East/Council Bluffs for a comfortable and convenient experience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Everyone from when we first checked in to the people working the breakfast to checkout were so nice. I should’ve gotten their names. The woman working when we checked in Oct 30 around 5:30 was exceptional! She sure deserves a congratulations! If you have a way to look up who she was you should!
The hot tub looked broken and really run down
Good food and plenty
The location was easy to get to and very close to the highway I was traveling.
The room had a strong musty/mildew odor. When we asked about it at the main counter the clerk told us that she could switch our room but she would have to book our room to someone else or charge us for it plus for the new room. I did not argue but it was very poor customer service. .
The hotel location is convenient and bed is not bad.
Hotel fridge doesn’t have freezer section, the breakfast juicing not work, and the hot tub is not working that my chose for the reason.
Lady at the front desk sooooo helpful
The room looked great, the bed was very comfortable, and the a/c was ice cold.
Nothing I didn't like.
Nice clean room. Comfortable bed
Clean and customer services.
Location
Location convenient with good food/shopping options, Lauren at the front desk was AMAZING & the redeeming quality to this disasterous 1 night stay (she was kind, helpful, & running her poor tail off). Breakfast was pretty standard but decent, pool clean. That said, 1st room was not clean (got a double queen). There was no garbage bag in the bathroom, long hairs on toilet, dirty/streaked mirrors, soap scum crusted bathroom sink, mold and bugs on the corner of the bathroom. I've never in all my years of travel asked for another room, this was a first. The second room given had a huge yellow stain on the comforter that housekeeping tried to cover by putting it on the bed backwards, a disgusting shower stall streaked with used shampoo & dirt I think? Very scratchy sheets, beds with multiple pressure points from springs. The carpet throughout the building has worn holes and stains. If you stay, not worth more than $80/night. It's not a 10/10 place by far in our experience. A new housekeeper/provider would make a world of difference though.
Check in process/staff were good, and the location is 10 mins from the zoo. I also liked that Cracker Barrel is right next door. Coffee was good but breakfast was not.
The pool area is not good. The hot tub was broken and closed. When my son got in the pool (no one else was in the pool) he could feel he was swimming through long hair. The pool area is outdated, mildew/rusty, and small. There was also a very loud beep coming from the fire alarm every 2 mins in the pool area. Our hotel room was okay, but was warm even with keeping the air running all day. Beds were fine but the room had curtains that didn't close. Car alarms going off constantly in the parking lot. Lastly, we got back early from the zoo due to rain, and thought we'd watch a movie. They have two steaming apps for TV (Youtube and Netflix) and a few local TV channels. Youtube app kept freezing. I would recommend staying somewhere else, as there's lots of options in the area at this price point.
Convenient location
Cramped elevator, crowded breakfast
Not hot
Hot breakfast breakfast sausage the eggs, orange juice machine didn’t work
Right off interstate.
Hotel is tired, needs to be remodeled. Bathroom was really bad.
Every morning there was a delicious variety of breakfast food (both hot and cold). The water pressure was perfect for showering. The staff was very helpful and accommodating.
We had issues with checking in, but that was a computer problem, not staff.
Nice overnight hotel. Great staff. Clean room. Nice shower. Easy check in and out. Unfortunately the hot tub was being repaired — would have been nice after a long day of driving. The included breakfast had a nice assortment of food items.
Clean
No microwave
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