Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Some amenities unavailable

Categories

Cleanliness
7.35
Some reviews mentioned issues like cockroaches and mold in bathrooms, impacting overall cleanliness perception.
Service
8.85
Overall positive sentiment regarding staff interactions, though some comments noted limited presence at times.
Location
9.35
Consistently praised for its excellent location near key attractions.
Room Quality
7.85
Comments reflect comfort but mention some rooms needing updates and maintenance.
Amenities
7.85
Facilities like the bar and restaurant were noted as closed, impacting the amenities experience.
Value for Money
8.85
General perception of good value given the location and overall experience despite some drawbacks.
Food and Beverage
8.35
Breakfast received positive remarks but limited comments on other dining options due to closures.
Overall Experience
8.75
Balanced reviews with positives outweighing the negatives, leading to a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:39

Property Description

Luxurious Accommodation
Indulge in stylish rooms and suites featuring modern amenities like flat-screen TVs and iPod docking stations. Enjoy the convenience of a minibar and tea/coffee facilities in every room, along with elegant en suite bathrooms stocked with premium toiletries.

Historic Charm and Central Location
Immerse yourself in the rich history of the Rocks district while being just a stone's throw away from iconic landmarks like the Sydney Harbour Bridge and Opera House. Explore the vibrant dining and nightlife options nearby, all within walking distance from the hotel.

Fine Dining and Relaxation
Savor delectable dishes at Scarlett Restaurant, housed in a historic location, offering a culinary experience with fresh seafood and local wines. Unwind in the courtyard for al fresco dining or enjoy a workout in the fitness center. End your day with a drink at Eric's Bar, known for its local wine selection and espresso.

Book now to experience the perfect blend of history, luxury, and convenience at Harbour Rocks Hotel Sydney MGallery Collection.

Important information:

Please note, there is a 1.5% credit card surcharge when using a credit card.

Please note that parking is available for guests at Wilsons Parking, located at the Clock Tower Building, 55 Harrington Street, The Rocks. The cost of parking is AUD 60 per car for 24 hours, with only 1 entry and 1 exit, payable to the hotel and not to Wilson's Parking. Guests are required to take a ticket from the boom gate upon entering the car park and then present this to reception for validation. The ticket must be validated by the Harbour Rocks Hotel reception desk before departure. Guests are then required to enter the validated ticket into the exit boom gate before leaving the car park.

The hotel will be closed for refurbishment from the 15 March to the 21 September 2026.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Bar is closed from 2026-09-21 until 2026-03-15
Fitness center is closed from 2026-09-21 until 2026-03-15

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2081 reviews
Cleanliness: 7.35
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.75
B
Bryan • couple • us
9
Nice place but needs an elevator for better access for disabled access. We would stay there again if in Sydney.
Pros:

Location

Cons:

No elevator

2026-03-12 • via Nuitee
R
Rohan • couple • au
4
Pros:

The downstairs section of the building was great. Nice style and greta location.

Cons:

The bathroom was very average. The basin was cracked and the bathroom tiles were not in good condition. Overall the standard of the bathroom was below what I expected.

2026-03-12 • via Nuitee
J
JOHN • family_with_children • gb
9
Pros:

The Rocks area

Cons:

All good

2026-03-10 • via Nuitee
M
Maria Anna • family_with_children • hu
9
2026-03-09 • via Nuitee
J
Jane • couple • au
10
What a Beautiful Hotel 10/10
Pros:

Absolutely loved everything from staff to rooms to decor of the hotel was amazing. The location 10/10 - breakfast 10/10
We stayed 2 nights and loved it .

Perfect location if you’re going on a cruise.

Cons:

I loved everything.
The photo is the view from our room.

2026-03-09 • via Nuitee
D
Denise • solo_traveller • au
5
Ok
Pros:

Location

Cons:

Expected a bit more luxury for the price

2026-03-09 • via Nuitee
T
Thomas • couple • us
7
Comfortable but not exceptional
Pros:

Location, good breakfast & friendly staff

Cons:

Needs general maintenance and a lot of noise into room from bar atea

2026-03-06 • via Nuitee
J
Janet • couple • au
10
Excellent stay
Pros:

Garden terrace
View
Location

2026-03-05 • via Nuitee
U
Udo • family_with_children • de
8
2026-03-04 • via Nuitee
M
Michael • couple • au
1
Pros:

Nothing

Cons:

Noisy, dirty, expensive

2026-03-03 • via Nuitee
T
Tania • solo_traveller • au
8
2026-03-03 • via Nuitee
P
Peter • couple • au
1
We ended up leaving and booking somewhere else and lost our full reservation cost (almost $1800)
Pros:

The staff were friendly and the location was good.

Cons:

The room was supposed to be 4 star. Ours was below street level with no view at all. It stunk of mold to the point where it was unbearable to stay. The windows were screwed shut and the air conditioning made a horendous noise. We would not have been able to stay in this room for a night. We left and checked in somewhere else.

2026-03-03 • via Nuitee
M
Maidment • family_with_children • au
10
2026-03-02 • via Nuitee
V
Vikki • couple • au
6
Location was great, but too expensive for the standard of the amenities.
Pros:

The location was great with easy access to the Rocks and Circular Quay. The staff were exceptional.

Cons:

The shower had substantial mould on the framework. One bedside light didn’t work, and the roller on the privacy blind didn’t work. The airconditioning was very loud. I do r think it was very good value for money.

2026-02-27 • via Nuitee
J
John • couple • ie
10
A boutique hotel offering 5 star service and food
Pros:

Centrally located very clean and lovey food.
Staff were so helpful

Cons:

Nothing

2026-02-27 • via Nuitee
L
Lee • family_with_children • au
8
2026-02-26 • via Nuitee
C
christine • couple • au
8
Pleasant
Pros:

Great location lovely building

Cons:

The air con was really noisy and not cold enough ( old unit )

2026-02-25 • via Nuitee
A
Andrew • couple • au
8
This hotel is very good but could be excellent if attention to the final details was made.
Pros:

Although there was not much of a view from the window, the location of the hotel in The Rocks is excellent, being only 5 minutes walk from Circular Quay. The room was spacious and the ensuite had just been renovated, though I understand not all have been throughout the hotel just yet. The included breakfast choice was excellent. Very nice reception area with bar, lounge and library.

Cons:

The air conditioning unit in our room was dated and needs replacing or repairing as it didn't work very well. Not ideal in summer when it's so hot and humid and there is little other means of ventilation for the room as the windows don't open. We were moved to another room because of this where the TV display was found to be damaged.

2026-02-25 • via Nuitee
D
Danny • solo_traveller • be
5
Nice hotel but bad air quality
Pros:

Nice premises, large rooms, great breakfast but still a low score

Cons:

The reason
Is that there is no air refreshing or ventilation. The airco just cools the existing air. The hotel is a big CO2 tank. We had headache every morning

2026-02-24 • via Nuitee
D
Damien • solo_traveller • au
10
2026-02-24 • via Nuitee