Hampton Inn San Antonio Downtown

Hotels
•
Hampton Inn
7.9 (1138 reviews)
414 Bowie Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Cleanliness issues
Parking fees
Noise complaints

Categories

Cleanliness
7.04
Some rooms had cleanliness issues, including reports of a dirty bathroom and broken sink.
Service
8.51
Staff were generally described as friendly, helpful, and welcoming.
Location
8.55
Guests appreciated the convenient location near attractions.
Room Quality
7
Complaints about uncomfortable mattresses and noise issues.
Amenities
8.03
The breakfast received positive feedback, although parking was an additional charge.
Value for Money
7.99
Overall pricing seems reasonable, but parking charges were unexpected.
Food and Beverage
8.04
Breakfast options were positively highlighted with great taste.
Overall Experience
8.01
Most guests had a positive stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:55

Property Description

Convenient Location

Located in downtown San Antonio, just blocks away from the River Walk and a short walk from the historic Alamo, the Hampton Inn San Antonio Downtown is the perfect base for exploring the city's attractions.

Modern Amenities

Enjoy a comfortable stay in our rooms equipped with free WiFi, cable TV, microwave, refrigerator, coffee maker, and more. Relax by the outdoor pool or keep up with your workout routine in the on-site gym.

Additional Services

Take advantage of our business center, laundry facilities, and cash machine for added convenience during your stay.

Book your stay at the Hampton Inn San Antonio Downtown now and experience the best of San Antonio!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Currently undergoing through renovations in select rooms. All guest rooms offered are newly renovated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 34.64 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.9
Based on 1138 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.01
S
Sherko Shwani • couple • us
1
Not safe and staff very nasty
Pros:

The room was nasty

2026-02-14 • via Nuitee
T
Thiago • solo_traveller • us
8
Worth for the price
Cons:

The bed wasn’t flat, it was lower in the middle. Not very comfortable

2026-02-14 • via Nuitee
D
Diana • couple • mx
10
2026-02-13 • via Nuitee
J
Javier • solo_traveller • us
10
Pros:

Great price

Cons:

Very clean

2026-02-10 • via Nuitee
N
Neal • couple • us
10
Pros:

Thank you for contacting us about an item left behind!!

2026-02-10 • via Nuitee
D
Dino • solo_traveller • us
9
2026-02-09 • via Nuitee
G
Gustavo • family_with_children • br
1
2026-01-31 • via Nuitee
J
Jose Pablo • family_with_children • mx
8
Buen hotel en general
Pros:

Habitación amplia y cómoda

Cons:

No nos hicieron la habitación

2026-01-29 • via Nuitee
L
LAMSTT • extended_group • co
5
Regular
Pros:

Buena ubicacion

Cons:

El ascensor muy viejo, el parqueadero muy costoso debería ser gratis ya que nadie lo vigila, no hacían aseo todos los días ni completaban la cafetera con los productos

2026-01-29 • via Nuitee
S
Simei • couple • us
10
2026-01-21 • via Nuitee
J
Jennifer • couple • us
10
2026-01-20 • via Nuitee
C
Cristina • family_with_children • us
8
2026-01-19 • via Nuitee
C
Charyl • extended_group • us
5
Room to improve
Cons:

I manage a hotel so I know I can be hyper critical when I travel but this is not that. Check in was frustrating. I booked 4 weeks prior to check in requested to be near our friends also noted we'd be traveling with a small dog. No one reads the reservation notes. The guy checking me in didn't seem to know where to even look. As I was checking in i asked to please be room assignment moved to at minimum the same floor as my friends. He told me the morning assigns rooms and there were none showing available on the friends floor. There was a huge pile of guests who had not checked in yet and asked if he could swap my room to one that had not arrived of the same room type which seemed to have completely confused him. I further explained what my staff do and how and he did get it swapped thankfully. The lack of training and knowledge among the staff was across the board. Not their fault. That's a leadership problem. Give these employees the tools needed to successfully do their jobs by training them and giving them some flexibility to provide better customer service with parameters of course. Guests do not want to hear I'm not allowed to youll have to talk to a manager tomorrow. On to the cleanliness. There was a crusty sock in front the ptac. A wrapper on the floor. Sunflower seeds on the floor and a clothing tag between the beds. The window had a face and hand prints all over one side. Walking in definitely had me concerned that the cleanliness is not of high standard. When requesting a late check out as a diamond level the lady at the front desk was rude and snappy saying she can't approve late check outs call the desk in the morning. This is a customer service industry you need to know how to talk to people respectfully.

2026-01-19 • via Nuitee
P
Penny • extended_group • us
8
Pros:

Location

Cons:

Nothing really

2026-01-19 • via Nuitee
P
Pedro • couple • us
10
it was peaceful
Pros:

woke up late did not made it to breakfast...

Cons:

not charging parking lot

2026-01-19 • via Nuitee
E
Erick • family_with_children • us
10
Perfect stay
Pros:

Everything

Cons:

Parking is an extra charge not included with the price paid. Had to pay extra at hotel. Worth it but a heads up would be nicer.

2026-01-19 • via Nuitee
L
Lydia • extended_group • us
7
Stay was good, til the gate Saturday night, would not open and it was raining pretty hard!
Pros:

Pool breakfast

Cons:

Charging for parking.

2026-01-19 • via Nuitee
N
Ning • family_with_children • us
5
Bad experience
Cons:

We ordered an extra small bed for my kid, but it was not there.

2026-01-19 • via Nuitee
A
Aylin • couple • us
10
2026-01-17 • via Nuitee
D
Don • couple • us
10
Pros:

Very pleased with staff and room

2026-01-16 • via Nuitee