Residence Il Castagno

Hotels
9.1 (49 reviews)
Via del Castagno di Piteccio 35 , Pistoia , it
+393930314560
info@amami.it

listing image 1
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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Terrace
Family rooms
Pets allowed
Private check-in/check-out
Outdoor furniture
Shallow end
Fence around pool
Invoice provided
See all facilities

Review Highlights

Pros:
Lovely exterior
Close to key landmarks
Peaceful location
Cons:
Poor WiFi
Lack of toiletries
Outdated facilities

Categories

Cleanliness
6
Mixed reviews on cleanliness with some guests praising the cleanliness of the place while others mentioned issues like the lack of proper sheets and dishwashing amenities.
Service
5.8
Service received mixed feedback with some guests appreciating certain aspects like the exterior and swimming pool, but others complained about bugs in the shower, lack of toiletries, and outdated facilities.
Location
7.5
The hotel's location received positive feedback for being close to key landmarks and public transport, although some critiques were present regarding additional charges for swimming caps.
Room Quality
5.3
Room quality had a mixed response with positives about the exterior but negatives about small shower cabins, worn towels, and malfunctioning toilet flush.
Amenities
5
The lack of essential amenities like soap, shampoo, proper sheets, and dishwashing essentials affected the overall amenity experience negatively.
Value for Money
5
Many guests felt the value for money was not justified due to the missing amenities and outdated facilities.
Food and Beverage
5
Food and beverage services were not specifically mentioned in the reviews provided.
Overall Experience
6.5
Guests had a mixed overall experience, with some positive aspects like the location but negatives such as cleanliness issues and lack of essential amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-13 22:47

Property Description

Luxurious Amenities
Residence Il Castagno offers a range of luxurious amenities including an outdoor pool, a garden, and a bar for guests to enjoy.

Comfortable Accommodation
Guests can relax in the comfort of their own private entrance with a balcony, garden views, and a fully equipped kitchen in each unit.

Convenient Location
Conveniently located near Montecatini Train Station and Florence Airport, Residence Il Castagno is the perfect choice for your stay in Pistoia.

Book now to experience luxury and comfort at Residence Il Castagno!

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Swimming pool #1 is closed from Mon 30 Sept 2024 until Sat 31 May 2025
Swimming pool #2 is closed from Mon 30 Sept 2024 until Sat 31 May 2025

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 49 reviews
Cleanliness: 6
Service: 5.8
Location: 7.5
Room Quality: 5.3
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 6.5
D
Dario • family_with_children • be
9
2025-07-31 • via Nuitee
R
Robby • extended_group • be
10
Super, voelden ons hier zeer welkom en komen hier zeker terug !
Pros:

De gastvrijheid van Giulia en haar moeder, niet te vergeten > Ricardo die het zwembad piekfijn in orde houd.
Tips over de omgeving, resto’s…
De ligging rustig en toch centraal tussen Firenze, lucca,
Pistoia…altijd een fris briesje aanwezig wat een goede nachtrust garandeert

Cons:

Niets

2025-07-21 • via Nuitee
B
Beata • couple • pl
10
Pros:

Piękne widoki z tarasu. Obiekt czysty. Personel bardzo sympatyczny 🫶 serdecznie polecam 👌

2025-07-12 • via Nuitee
C
Caroline • family_with_children • dk
9
2025-07-12 • via Nuitee
S
Sabine • family_with_children • de
8
Pros:

Es war sehr ruhig und ein schöner Pool.

Cons:

Die beiden Zimmer waren nur über den gemeinschaftlichen Balkon verbunden. Das hintere Zimmer hatte keinen eigenen Ausgang oder Zugang zum gemeinsamen Wohnraum.

2025-07-03 • via Nuitee
M
Miroslav • with friends • rs
7
Good
Pros:

Clean and peacefull place.

Cons:

WiFi was poor.
Only one sheet on bed without anything else to cover ourselves.
No sponge and detergent to wash dishes.

2025-06-22 • via Nuitee
I
Ionut • family with young children • gb
7
The pictures don’t reflect the reality of the place.
Pros:

The exterior of the property was lovely, and the swimming pool appeared brand new. However, if you wanted to swim, you were required to purchase a swimming cap from them.

Cons:

When I tried to take a shower, I found a bug coming out of the shower area. The shower cabin was quite small, and there was no soap or shampoo provided. The towels were old and worn. Additionally, the toilet flush wasn’t working properly—I had to press it very hard to get it to work. Overall, the place felt outdated, with a design that seemed stuck in the early 1990s.

2025-06-15 • via Nuitee
L
Lucia • family with young children • sk
10
Exeeded expectations
Pros:

The location, the accomodation, the garden and the pool are excellent. Julia is very kind and is doing the best for guest. I can only recommend. Our kids liked Castagno more than seaside and our dog was happy, too.

2023-08-04 • via Nuitee
P
Piotr • young couple • pl
10
a real gem for good money, great pool area and Giulia the host made us welcome from the minute we arrived
Pros:

location and value for money

Cons:

all good

2023-07-19 • via Nuitee
D
Dániel • family with young children • hu
9
Superb
2023-07-01 • via Nuitee
I
Izabela • family with young children • dk
10
Exceptional
Pros:

Guilia and her mother are very nice. The man working with them are also very kind. A nice place where we were happy to stay:-)

2022-08-20 • via Nuitee
V
Verified traveler
6
Unhappy
Pros:

Beautiful area! Most conditions were good. Other than that, not good at all. No blankets, soap, paper towels, only a half roll of toilet paper for 5 adults. Heating system did not work! Very moist in cabin left all our clothes damp. We could not have windows open to dry out air due to mosquitos. Would not book here again!

2019-06-24 • via Nuitee