Microtel Inn & Suites by Wyndham College Station

Hotels
•
Microtel Inns & Suites
7.6 (486 reviews)
1820 Ponderosa Drive , College Station , US
+1 979-202-4770

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Bailey, Angel) who went above and beyond
Convenient location
Clean-feeling common areas and crisp sheets reported by several guests
Accessible accommodation assistance provided (shower chair)
Comfortable room temperature on arrival
Cons:
Cleanliness inconsistencies: couch, roach report, and one mention of bed bugs
Breakfast needs improvement
Inconsistent staff behavior: rude/questioning and deposit embarrassment reported by one guest
Room issues: A/C failure, smoke smell in room, lighting/TV remote problems
Some facilities could be upgraded; value for money concerns

Categories

Cleanliness
6.2
Mixed comments: several guests praised fresh-smelling halls and clean sheets, but others reported issues (couch not clean, roach problem, bed bugs, smoke smell in a room).
Service
9.4
Generally very positive: multiple mentions of exceptionally helpful staff (Bailey, Angel) who went above and beyond (provided shower chair, excellent check-in/out). One report of rude/front-desk embarrassment, but staff praise predominates.
Location
8.8
Frequently described as convenient for getting out and about; location is a clear positive in several reviews.
Room Quality
7
Mixed: some rooms described as comfortable with good temperature control and crisp sheets; others had issues (A/C failure, smoke smell, lighting/TV remote problems, required room switches).
Amenities
8.3
Some positives (staff arranged needed accessible shower chair), but a few comments suggested facilities could be upgraded; overall amenities seen as adequate to good.
Value for Money
6.5
Several guests felt the hotel was not worth the price paid; explicit comment 'Not worth what we paid' lowers this score.
Food and Beverage
7
Limited mentions focused on breakfast needing an upgrade; no major positives reported for food services.
Overall Experience
7.6
Overall mixed-but-leaning-positive: many guests praised exceptional individual staff and cleanliness in parts of the property, while some experienced significant issues (pests, staff rudeness, room problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Located within close proximity to Texas A&M University and Bonfire Memorial, Microtel Inn & Suites by Wyndham College Station offers easy access to key attractions in College Station.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with free WiFi and a private bathroom. Some units even feature a balcony, providing a relaxing space to unwind after a busy day.

Exceptional Service
With a 24-hour front desk and concierge service, guests can expect prompt assistance and personalized attention throughout their stay at Microtel Inn & Suites by Wyndham College Station.

Book now for a delightful stay at our welcoming hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLL

Location

Guest Reviews

7.6
Based on 486 reviews
Cleanliness: 6.2
Service: 9.4
Location: 8.8
Room Quality: 7
Amenities: 8.3
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 7.6
K
Keidy • family_with_children • us
10
Very confromtable and Friendly
Pros:

I liked that staff were very friendly. Bailey was very kind, I needed a shower accesible chair, but I was not in a handicapped accesible room, however, Bailey managed to get me a chair for the shower. Thanks to God. Jesus loves you all.

Cons:

Could have been a bit cleaner, especially the couch, but it was almost unnoticeable so, the stay was still great.

2026-10-30 • via Nuitee
P
Princess • family_with_children • us
9
Pros:

Cleanliness and comfortable

Cons:

Breakfast needs to be upgraded

2026-10-30 • via Nuitee
A
Atanya • solo_traveller • us
1
Thee evening staff stated one thing when booking and the night staff. Overridden what was told to us! I still have yet
Pros:

It was okay

2026-10-20 • via Nuitee
C
Cheyenne • couple • us
7
2026-10-16 • via Nuitee
M
Marina • solo_traveller • us
1
2026-10-14 • via Nuitee
P
Puente • solo_traveller • us
6
Cons:

Lighting was bad. Only had 1. Remote to tv was bad

2026-10-12 • via Nuitee
A
Angela • couple • us
8
2026-09-16 • via Nuitee
C
Camilla • couple • us
10
Pros:

Bailey was great at check in and check out.

2026-09-07 • via Nuitee
D
Dettman • family_with_children • us
2
Rooms are nice but the staff was rude. I was not happy and will not stay there again.
Pros:

The hotel is clean

Cons:

I did not like the staff questioning me every time I got off the elevator if I was checking out. We even had them chase us down to ask. It's as if they wanted us gone. I also did not appreciate them embarrassing me in front of other guests because I did not have a credit card for the deposit. I've stayed there many times and never used a credit card for the deposit. I requested a non smoking room and got a room that smelled of smoke. They said they would take care of it but never did.

2026-09-03 • via Nuitee
L
Linda • solo_traveller • us
10
Quick trip to CS.
Pros:

Staff are very helpful and friendly! Bailey is absolutely an asset to this hotel! I've stayed here before and will return again.
The location of this hotel is also convenient to get out and about easily.

Cons:

No complaints.

2026-08-28 • via Nuitee
B
Bonny • solo_traveller • us
6
2026-08-17 • via Nuitee
E
Edward • couple • us
1
2026-08-17 • via Nuitee
K
Kenneth • solo_traveller • us
10
Clean nice room!!
Pros:

The staff are super friendly and helpful!!! Bailey and Angel did above and beyond to make sure our stay was to our liking and they were both exceptionally professional and interested in seeing our stay was what we hoped for. Loved the temperature of the room had it ready for us. Also the halls were nice and cool. Everything smelled so fresh and clean from walking down the hall to our room to the clean crisp sheets and just so happy with our stay because of all of the above!!

Cons:

One thing we couldn't figure out was the lightning initially but we found a single light to make it work for us.

2026-08-09 • via Nuitee
T
Tillman • family_with_children • us
5
Decent place. Not worth what we paid. Not clean. Would not recommend. But the lady who helped us move was great!
Pros:

It looked nice on the outside.

Cons:

We had to switch rooms twice. Once for the A/C not working and again because of a roach problem.

2026-08-09 • via Nuitee
R
Rebekkah • couple • us
7
2026-08-08 • via Nuitee
H
Haidong • solo_traveller • us
6
Pros:

Staff was very helpful.

Cons:

Facilities could be upgraded.

2026-08-06 • via Nuitee
J
Jasmine • family_with_children • us
1
Pros:

Location

Cons:

Bed bugs

2026-08-06 • via Nuitee
D
Destinie • family_with_children • us
1
Pros:

I didn’t like anything about the property. I first booked my stay online which I made the selection to pay at the property. At like around 12 noon I get a call and it’s Bailey from the front desk. She called me on her personal phone to tell me that my payment for the room wasn’t going through and if I could unlock my card so I can be charged already for the room , because they were very busy and need to take my payment ahead of time in order for me to keep my reservation. I then told her I have it set up that I will pay when I arrive at the hotel for check in. And she was advising me of the policy they have and how she had called me on her personal phone due to it being more convenient to use because she wasn’t by the front desks phone or something. And that I would be able to call her from the actual front desk phone and she would answer. Not to mention this all seemed very sketchy to me! For one her calling off her personal phone and for 2 her even calling me to take my payment when I have it sent for me to pay at the property!! Then I called her back on the actual hotels phone and proceeded to listen to her tell me again if I can unlock my card so I can be charged for the payment or she would have to cancel my reservation I had made. I asked to speak with a manager, she said he wasn’t available and that he I asked if I can have is number so I can speak with him or when will he back in. She told me she would have him give me a call so I can speak with him. He never called so I ended going to the property around 2pm something after i finished what I had to do. When I got there she told me check in isn’t till 3pm which I said that’s fine I just wanted to come pay since it was almost check in time. She told me my reservation was cancelled due to me not paying over the phone. And I’m confused at this point because it was clearly set so I can pay once I arrived in person! I asked if I can have a word with the manager she said he is the one who said cancel.

Cons:

Not to mention that he was aware of her calling me to inform me I need to unlock my card so I can pay already. And then she said since I don’t have a reservation anymore with them because they canceled it that I need to leave because he wasn’t available to speak with me how I wanted someone higher to do. She proceeded to let me know she will call the cops if I didn’t leave the property. I waited on the cops to arrive and Bailey and the manager wanted me to be trespassed from the property. When I didn’t nothing wrong but wanted to know answers

2026-08-03 • via Nuitee
B
Burns • couple • us
10
2026-07-23 • via Nuitee
T
TORRES • solo_traveller • us
10
2026-07-22 • via Nuitee