Microtel Inn & Suites by Wyndham College Station

Hotels
Microtel Inns & Suites
7.8 (651 reviews)
1820 Ponderosa Drive , College Station , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Clean common areas
Good breakfast options
Cons:
Dirty rooms
Hidden fees
Inconsistent service
Poor room lighting

Categories

Cleanliness
6.88
Several reviews mentioned dirty rooms which impacted the rating.
Service
8.85
Overall great service noted by multiple guests, especially with friendly staff.
Location
8.39
Well-rated location, close to amenities and good for travelers.
Room Quality
7.34
Mixed sentiments; some found issues with lighting and outlets.
Amenities
7.87
Amenities provided were beneficial, although some reported problems.
Value for Money
7.83
Value perceived as fair but affected by undisclosed fees.
Food and Beverage
7.38
Breakfast options were decent but timing issues noted.
Overall Experience
7.85
Overall stay varied, positive experiences overshadowed by some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:58

Property Description

Convenient Location
Located within close proximity to Texas A&M University and Bonfire Memorial, Microtel Inn & Suites by Wyndham College Station offers easy access to key attractions in College Station.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with free WiFi and a private bathroom. Some units even feature a balcony, providing a relaxing space to unwind after a busy day.

Exceptional Service
With a 24-hour front desk and concierge service, guests can expect prompt assistance and personalized attention throughout their stay at Microtel Inn & Suites by Wyndham College Station.

Book now for a delightful stay at our welcoming hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLL

Location

Guest Reviews

7.8
Based on 651 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.39
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 7.38
Overall Experience: 7.85
D
Dettman family_with_children us
2
Rooms are nice but the staff was rude. I was not happy and will not stay there again.
Pros:

The hotel is clean

Cons:

I did not like the staff questioning me every time I got off the elevator if I was checking out. We even had them chase us down to ask. It's as if they wanted us gone. I also did not appreciate them embarrassing me in front of other guests because I did not have a credit card for the deposit. I've stayed there many times and never used a credit card for the deposit. I requested a non smoking room and got a room that smelled of smoke. They said they would take care of it but never did.

2026-09-03 via Nuitee
L
Linda solo_traveller us
10
Quick trip to CS.
Pros:

Staff are very helpful and friendly! Bailey is absolutely an asset to this hotel! I've stayed here before and will return again.
The location of this hotel is also convenient to get out and about easily.

Cons:

No complaints.

2026-08-28 via Nuitee
E
Edward couple us
1
2026-08-17 via Nuitee
B
Bonny solo_traveller us
6
2026-08-17 via Nuitee
K
Kenneth solo_traveller us
10
Clean nice room!!
Pros:

The staff are super friendly and helpful!!! Bailey and Angel did above and beyond to make sure our stay was to our liking and they were both exceptionally professional and interested in seeing our stay was what we hoped for. Loved the temperature of the room had it ready for us. Also the halls were nice and cool. Everything smelled so fresh and clean from walking down the hall to our room to the clean crisp sheets and just so happy with our stay because of all of the above!!

Cons:

One thing we couldn't figure out was the lightning initially but we found a single light to make it work for us.

2026-08-09 via Nuitee
T
Tillman family_with_children us
5
Decent place. Not worth what we paid. Not clean. Would not recommend. But the lady who helped us move was great!
Pros:

It looked nice on the outside.

Cons:

We had to switch rooms twice. Once for the A/C not working and again because of a roach problem.

2026-08-09 via Nuitee
R
Rebekkah couple us
7
2026-08-08 via Nuitee
J
Jasmine family_with_children us
1
Pros:

Location

Cons:

Bed bugs

2026-08-06 via Nuitee
H
Haidong solo_traveller us
6
Pros:

Staff was very helpful.

Cons:

Facilities could be upgraded.

2026-08-06 via Nuitee
D
Destinie family_with_children us
1
Pros:

I didn’t like anything about the property. I first booked my stay online which I made the selection to pay at the property. At like around 12 noon I get a call and it’s Bailey from the front desk. She called me on her personal phone to tell me that my payment for the room wasn’t going through and if I could unlock my card so I can be charged already for the room , because they were very busy and need to take my payment ahead of time in order for me to keep my reservation. I then told her I have it set up that I will pay when I arrive at the hotel for check in. And she was advising me of the policy they have and how she had called me on her personal phone due to it being more convenient to use because she wasn’t by the front desks phone or something. And that I would be able to call her from the actual front desk phone and she would answer. Not to mention this all seemed very sketchy to me! For one her calling off her personal phone and for 2 her even calling me to take my payment when I have it sent for me to pay at the property!! Then I called her back on the actual hotels phone and proceeded to listen to her tell me again if I can unlock my card so I can be charged for the payment or she would have to cancel my reservation I had made. I asked to speak with a manager, she said he wasn’t available and that he I asked if I can have is number so I can speak with him or when will he back in. She told me she would have him give me a call so I can speak with him. He never called so I ended going to the property around 2pm something after i finished what I had to do. When I got there she told me check in isn’t till 3pm which I said that’s fine I just wanted to come pay since it was almost check in time. She told me my reservation was cancelled due to me not paying over the phone. And I’m confused at this point because it was clearly set so I can pay once I arrived in person! I asked if I can have a word with the manager she said he is the one who said cancel.

Cons:

Not to mention that he was aware of her calling me to inform me I need to unlock my card so I can pay already. And then she said since I don’t have a reservation anymore with them because they canceled it that I need to leave because he wasn’t available to speak with me how I wanted someone higher to do. She proceeded to let me know she will call the cops if I didn’t leave the property. I waited on the cops to arrive and Bailey and the manager wanted me to be trespassed from the property. When I didn’t nothing wrong but wanted to know answers

2026-08-03 via Nuitee
B
Burns couple us
10
2026-07-23 via Nuitee
T
TORRES solo_traveller us
10
2026-07-22 via Nuitee
D
Dianne couple us
6
Pros:

The workers were great!

Cons:

A/C was broken

2026-07-21 via Nuitee
K
Ky solo_traveller us
8
Pros:

Close to everything in the area

Cons:

N/a

2026-07-21 via Nuitee
M
Molina couple us
10
2026-07-14 via Nuitee
G
Gayla couple us
8
2026-07-13 via Nuitee
J
Jonathan couple us
10
All in all best experience by far
Pros:

How clean it was and the staff was very friendly especially Bailey she made sure my stay was easy smooth and comfortable

Cons:

Can’t complain

2026-07-07 via Nuitee
D
Dylan family_with_children us
10
2026-07-05 via Nuitee
M
Mytesha family_with_children us
10
Overall great stay staff was wonderful!!!
Pros:

Family felt safe

Cons:

Breakfast options were limited and not fully available

2026-07-03 via Nuitee
A
Alvarado solo_traveller us
10
Pros:

Hotel reception Bailey was very attentive and made sure our stay was great housekeeping was also excellent Anna made sure we were attended well

Cons:

Nothing to complain about

2026-07-01 via Nuitee