Balai Princesa

Hotels
•
Independent
9.6 (74 reviews)
Socrates Rd, Puerto Princesa, MIMAROPA, 5300 , Puerto Princesa , PH
63-9177755603

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Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Garden
Sauna
Designated smoking area
Wheelchair accessible
Free airport transportation
Free breakfast
See all facilities

Review Highlights

Pros:
Welcoming staff
Good food
Cons:
No hot water

Categories

Cleanliness
9.4
The property was very clean.
Service
9.9
The staff was very welcoming.
Location
9.4
The hotel is located near a Robinson’s Mall.
Room Quality
9.4
Standard quality for this hotel tier.
Amenities
9.4
Standard quality for this hotel tier.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.9
The food in the restaurant was very good.
Overall Experience
10
Overall, a very satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:45

Property Description

Luxurious Spa Services
Unwind at our full-service spa with relaxing massages and rejuvenating treatments in a tranquil atmosphere. Take a dip in our spa tub or unwind in the sauna for the ultimate relaxation experience.

Complimentary Breakfast and Dining Options
Start your day with our complimentary cooked-to-order breakfast served daily. Indulge in delicious meals at Lilim Cafe' or grab some snacks at the hotel's coffee shop/cafe for a delightful dining experience.

Convenient Amenities and Services
Enjoy complimentary wireless internet access, tour/ticket assistance, and a 24-hour front desk for all your needs. Take advantage of our complimentary roundtrip airport shuttle and make yourself at home in our air-conditioned guestrooms with modern amenities and daily housekeeping.

Book your stay at Balai Princesa for a luxurious retreat in the heart of Puerto Princesa.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PPS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.6
Based on 74 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 10
田部 • extended_group • jp
8
2026-05-09 • via Nuitee
L
LimLim • solo_traveller • fr
4
Pros:

La restauration possible sur place

Cons:

Pas de fenêtres, on est comme dans un sous-sol d’une maison, la climatisation est bruyante, la literie est sommaire.
De plus, j’ai pris une nuit supplémentaire, au moment de payer j'apprends qu'ils me font payer la chambre plus chère que sur booking alors que normalement c’est l'inverse donc je ne recommande pas l’hôtel

2026-05-06 • via Nuitee
C
chris • solo_traveller • nl
9
2026-05-04 • via Nuitee
K
Kristine • extended_group • ph
9
Staff was very helpful. Good location. They offer the best massage.
Pros:

Homey vibe

Cons:

No tv

2026-04-30 • via Nuitee
I
Ida Marie • family_with_children • ch
10
The staff are so friendly and helpful. We were only here for one night as our flight was early morning. We got a free tr
Pros:

The property is clean, the rooms are spacious. It’s also not far from the airport.

2026-04-23 • via Nuitee
J
Joy • extended_group • ca
10
Pros:

Great staff

2026-04-22 • via Nuitee
C
Clara • extended_group • fr
9
2026-04-22 • via Nuitee
M
MATS • solo_traveller • se
8
Pros:

Personalen var mycket trevlig och hjälpsam

Cons:

Ingen tv på rummet.

2026-04-20 • via Nuitee
A
Aï Lin • family_with_children • fr
10
Superbe hôtel avec personnel au top !
Pros:

Le personnel était si gentil et agréable ! Ils nous ont aidé pour toutes nos démarches.
L’hôtel est proche de l’aéroport mais aussi du centre en tuk tuk et il était très propre

2026-04-15 • via Nuitee
A
Aliona • couple • ru
10
Pros:

Невероятно приветливый персонал. В отеле уютная тихая обстановка. Персонал заботится об атмосфере в отеле.

2026-04-14 • via Nuitee
A
Alexandra • family_with_children • es
8
Pros:

La habitación a pesar de estar en sótano estaba bien acondicionado y el desayuno no estaba mal .

Cons:

Mi habitación era en un subsotano . Estaba bien acondicionada pero no me gustó que no tuviera ventanales .

2026-04-11 • via Nuitee
V
Van • family_with_children • ca
9
Relaxing and worth the stay albeit short.
Pros:

Ambiance was very relaxing. Food was good. Staff were friendly and helpful. Will definitely recommend to my friends and family.

Cons:

Parking space and the pool. It may need to be upgraded soon.

2026-04-06 • via Nuitee
T
Tomy • extended_group • il
8
2026-04-04 • via Nuitee
B
Baud • couple • fr
6
Cons:

Il n'y a pas toujours ce que l'on veut sur la carte pour manger... quelques piqûres qu'on soupçonne avoir eu dans le lit , cependant nous n'avons rien trouvé

2026-04-04 • via Nuitee
T
Tomy • extended_group • il
8
2026-04-04 • via Nuitee
M
Mavic • extended_group • au
9
Pros:

Clean and close to city

2026-04-01 • via Nuitee
E
Evelyn • couple • ch
8
Quiet and romantic stay
Pros:

The property looks romantic, the staff is amazing, the Room is quite big and nice decorated. The breakfast was very good. Internet is very good. We could store our luggage there while we went to a Balabac Tour for 2 Days.

Cons:

The Room had no Windows but for one night perfect

2026-04-01 • via Nuitee
B
Barry • couple • au
6
Good for an overnight.
Pros:

Close to the Airport. Cafe was good. Staff were friendly and helpful. Clean.

Cons:

Hot water did not work properly, quite old, but priced accordingly. Basic room.

2026-03-31 • via Nuitee
F
Frédéric • family_with_children • fr
8
Très bon hotel
Pros:

Très bonne literie, très bonne salle de bain.

Cons:

Rien

2026-03-30 • via Nuitee
D
Dominika • couple • gb
1
The jacuzzi is in a middle of the chicken coup
Pros:

Nothing. 0

Cons:

If you’ve ever wondered what it’s like to stay inside a chicken coop with plumbing issues, this is your place.

The “jacuzzi” is quite literally positioned in what feels like the middle of a poultry enclosure surreal doesn’t even begin to cover it. Hygiene? Optional, apparently. The room was so dirty that touching anything felt like a commitment to immediately washing your hands (which I had to do after attempting to open a window coated in greasy residue… that barely opens, by the way).

What’s advertised online and what you actually get are two completely different realities. This isn’t rustic charm... it’s neglect dressed up with good marketing.

Avoid unless your standards are… extremely flexible.

2026-03-29 • via Nuitee