Balai Princesa

Hotels
Independent
9.6 (74 reviews)
Socrates Rd, Puerto Princesa, MIMAROPA, 5300 , Puerto Princesa , PH

Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Garden
Sauna
Designated smoking area
Wheelchair accessible
Free airport transportation
Free breakfast
See all facilities

Review Highlights

Pros:
Welcoming staff
Good food
Cons:
No hot water

Categories

Cleanliness
9.4
The property was very clean.
Service
9.9
The staff was very welcoming.
Location
9.4
The hotel is located near a Robinson’s Mall.
Room Quality
9.4
Standard quality for this hotel tier.
Amenities
9.4
Standard quality for this hotel tier.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.9
The food in the restaurant was very good.
Overall Experience
10
Overall, a very satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:45

Property Description

Luxurious Spa Services
Unwind at our full-service spa with relaxing massages and rejuvenating treatments in a tranquil atmosphere. Take a dip in our spa tub or unwind in the sauna for the ultimate relaxation experience.

Complimentary Breakfast and Dining Options
Start your day with our complimentary cooked-to-order breakfast served daily. Indulge in delicious meals at Lilim Cafe' or grab some snacks at the hotel's coffee shop/cafe for a delightful dining experience.

Convenient Amenities and Services
Enjoy complimentary wireless internet access, tour/ticket assistance, and a 24-hour front desk for all your needs. Take advantage of our complimentary roundtrip airport shuttle and make yourself at home in our air-conditioned guestrooms with modern amenities and daily housekeeping.

Book your stay at Balai Princesa for a luxurious retreat in the heart of Puerto Princesa.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PPS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.6
Based on 74 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 10
D
Dennis partner
10
Pros:

Me encantó el trato, comida en el restauran muy buena y los desayunos llenaron las expectativas.

2025-09-14 via Nuitee
P
Patrick partner
10
Pros:

The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.

2025-08-28 via Nuitee
A
Aurora family
8
Pros:

NO HOT WATER

2025-08-22 via Nuitee
D
David
10
Cozy place with great amenities
Pros:

The place is very nice and cozy. Good location close to everything. The staff was awesome very friendly and accommodating.

2025-06-25 via Nuitee
T
Timothy
6
Pros:

No tv, slow wifi.

2025-06-13 via Nuitee
J
jerome family
10
Pros:

Very nice stay

2025-06-05 via Nuitee
Z
Z5978WUmarkl Couples gb
10
Nice hotel for one night, good escape from traffic
Pros:

We stayed here for one night after flying in from Manila. The place has a small spa vibe with rattan furniture and the pleasant smell of essential oils. Our room and en suite was lovely, spacious and a welcome escape from the traffic in PP.
We didn't walk around the area as there didn't seem to be places to eat but ate in the restaurant which is small but nice enough. Before dinner we made use of their outside jacuzzi which is nicely lit up in the dark. They'd also prepared the sauna for us which are individual pods but after a few mins we were done - who wants a sauna in the tropics?!
You need a tuk-tuk to get to downtown PP from the hotel.
Overall highly recommended.

2025-05-24 via Tripadvisor
A
Alex
10
Best relaxing stay in Puerto Princesa
Pros:

Fantastico. Un piccolo boutique hotel dove potersi rilassare dopo le escursioni ad esplorare le bellezze di puerto Princesa. Massaggi divini e super economici, mi sento di consigliare il Balai signature. Le ragazze della reception sono sempre pronte a soddisfare qualsiasi bisogno e richiesta, offrono anche un servizio laundry express dove nel giro di poche ore fanno recapitare il tutto in hotel.
Super consigliato, camere spaziose e ben arredate, silenziose, aria condizionata sempre funzionante. Pick up dall’aeroporto gratuito organizzato nel giro di pochissimo.
Grazie Balai Princesa per questi 3 giorni, vi terremo nel cuore

2025-04-20 via Nuitee
C
Cynthia partner
8
Pros:

The staff were all helpful.

2025-04-19 via Nuitee
C
Cindy family
10
Pros:

Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share.

The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too.

Highly recommend for a retreat type feel.

2025-03-26 via Nuitee
K
Kimberly family
10
Pros:

Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))

2025-03-17 via Nuitee
B
Berlings_Eldest Family us
10
Lovely stay with fantastic massage!!
Pros:

Small, lovely, hidden-away hotel. Close to the airport. We stayed one night prior to our flight out of Palawan. The room was clean. The breakfast was tasty. We also received a free ride to the airport. The very best thing about the hotel was the massage service. We each got one of the best massages we've ever had at this hotel for around $20!!

2025-03-09 via Tripadvisor
C
Charles Keith family
6
Pros:

Pleasant stay

2025-02-28 via Nuitee
V
Virginia family
10
Pros:

It’s quiet and the staff are very friendly

2025-02-06 via Nuitee
M
Monica family
10
Pros:

Staff was nice. Room was comfortable.
Had the best massage ever.

2025-01-09 via Nuitee
K
Karen family
2
Pros:

No hot water for the whole stay.
Staff arent very helpful with regards to “tourists” asking/inquiring about the city or town and where to avail such services pr fees i.e Environmental service.
No TV in the room.
Will not go back and not recommend this place

2025-01-09 via Nuitee
J
Jamie
10
Pros:

Amazing staff!

2024-12-26 via Nuitee
R
Ramon family
8
Pros:

There was a dog barking continuously but it was not very long.

2024-07-12 via Nuitee
M
Michael
8
Pros:

In need of repairs

2024-06-22 via Nuitee
J
Jean Jack partner
6
Pros:

The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful.
What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.

2024-06-20 via Nuitee