Arlo Apartments

Hotels
Independent
7.6 (21 reviews)
39 Carlisle Rd, Eastbourne, England, BN21 4JS , Eastbourne , GB

Pets allowed

Facilities

Garden
Picnic area
Elevator
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Parking (limited spaces)
Free self parking

Review Highlights

Pros:
Clean and comfortable rooms
Efficient and friendly service
Convenient location for tennis activities
Cons:
Mixed feedback on amenities
Mixed feelings on value for money
Room finding difficulty for some guests

Categories

Cleanliness
7.5
Guests appreciated the clean and comfortable rooms.
Service
8.3
Service was generally efficient and friendly, enhancing the overall experience.
Location
8.1
Convenient location for tennis activities, although some guests had difficulty finding the hotel.
Room Quality
7.8
Guests found the rooms comfortable, especially with the effective fan provided.
Amenities
7.2
Amenities were satisfactory, but some guests may have expected more.
Value for Money
6.9
Mixed feedback on the value for money, with some guests feeling it could be improved.
Food and Beverage
7.3
Food and beverage services were generally satisfactory, though there were suggestions for improvement.
Overall Experience
8
Most guests had a positive overall experience, appreciating the cleanliness, service, and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-10-03 23:08

Property Description

Central Location near Popular Attractions
Stay at Arlo Apartments in Eastbourne for easy access to Congress Theatre, Towner Art Gallery, and Eastbourne Pier.

Comfortable Rooms with Modern Amenities
Enjoy a cozy stay in one of our 52 air-conditioned rooms equipped with refrigerators, flat-screen TVs, and wireless internet.

Convenient Onsite Facilities
Take advantage of amenities like a safe deposit box, elevator, and free self-parking. Plus, unwind in the garden or picnic area with a view.

Explore Eastbourne from our well-located hotel. Book now for a relaxing stay near the beach and top attractions!

Important information:

Take in the views from a garden and make use of amenities such as wireless internet access (surcharge) and a picnic area.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 21 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
G
Gail
10
2 night stay.
Pros:

Clean and comfortable appartment. It was very hot so the fan in the room was welcome and extremely effective. It was convenient for the tennis, bit difficult to find as it wasnt çalled orlo ?

2025-06-29 via Nuitee
O
Olivia
2
Not the best.
Pros:

Very noisy but more annoying was the fact I had to pay a £75 breakage deposit which has still not been returned. Stayed in new year's eve.

2025-01-19 via Nuitee
N
Nicola partner
6
Pros:

I paid a deposit of 75 pounds and still not received it back

2025-01-05 via Nuitee
M
Madalina partner
8
Pros:

Nice and clean. Near the beach. Nice location

2024-10-27 via Nuitee
A
Alison partner
8
Pros:

Great location, nice quiet room with all facilities we needed. Staff were amazing, nothing was too much trouble and they were always available. Free fruit in reception as well. Would definitely stay again.

2024-09-12 via Nuitee
S
Sara family_with_children
10
Pros:

I stayed in the studio apartment with my kid, it was cosy and had everything we needed like a washing machine, cooker, fridge, tv and wifi. The building has a lift which was great especially with luggage. The staff at the front desk were very friendly, helpful and welcoming. The location is great as it’s very close to the beach and lastly the parking was good as it’s free on the opposite side however it does get full in the evening but luckily there are a few roads nearby which are all free :)

2024-08-27 via Nuitee
R
Roel family
6
Pros:

Arlo Apartments is een aardig appartement complex in Eastbourne in een prima buurt. Het is schoon en ruim, maar verwacht geen luxe. Prijs - kwaliteit verhouding is oke.

2024-08-05 via Nuitee
A
Anargul
10
Pros:

Wheter was is amazing

2024-07-29 via Nuitee
A
Alan
2
Scammers
Pros:

We’re to start I book 2 weeks at £2540 to stay there 4 night to be told the hall way smell off cannabis I say not us there is 30 other people walking thought this building just coz we are the door by the frount door then to get woken up to be told to leave the room with in a hour no refund I’m like so your kicking me my missis and my kid out making me losses over 2000 because the hall way what 1000s off people walk up smells what a joke this place is bet they do this to loads off people for them to rent the room out agen to make even more money scammers there get what’s coming

2024-07-24 via Nuitee
R
Rebecca
10
Amazing place. 10 out of 10.
Pros:

Amazing place. Wonderful staff who give a fantastic welcome.
Apartment was clean, spacious and well stocked. Powerful shower. Kitchen was excellent. Lovely comfy bed.
Would recommended highly.

2024-07-21 via Nuitee
A
Andrew
10
Friendly service, great apartment
Pros:

The two of us plus two dogs staid for two nights. The service was excellent and so friendly. The rooms wonderful. The dogs settled in straightaway. Kitchen with fridge for human and dogfood if needed. The parking is on street but plenty of free space in the road. Located in the Devonshire quarter near the Theatre and art gallery.

2024-03-30 via Nuitee
K
Karin
8
Good location but not always easy to park outside.
Pros:

It was a nice apartment and being on the ground floor was useful with two dogs. The radiator in the children’s bedroom didn’t work though. There were no doors on the bedrooms we presume to save on space but it meant us watching the TV kept the children awake in the evenings. Good location near the beach. Free parking is probably a bit misleading as there is no allocated parking it is just free on the road, IF you can find a space. We had to park a long way away at times.

2024-03-04 via Nuitee
J
James
10
Pros:

Apartment was very clean. I find the bed comfortable to sleep. Having a kitchen in your holiday period is a bonus. I picked up food from Tesco and cooked it which saved me money and watched a nice movie on smart tv

2024-01-17 via Nuitee
S
Sunil partner
10
Pros:

I could find the parking free right outside the hotel which very convenient. I find the hotel clean and very smartly done. It looks newly renovated. Lift was comfortable to ride. My apartment was very nicely cleaned. I will cone back here again.

2024-01-09 via Nuitee
S
Sunil friends
10
Pros:

Nice and clean hotel. I enjoyed my stay and had a good sleep in the comfortable bed.
My room TV was smart TV but I could not see my full film. Next time I will watch earlier.

2024-01-09 via Nuitee
L
Lucy family_with_children
10
Pros:

I got very hungry when reached the hotel. Staff helped to order the Indian takeaway food which was so delicious.
Very nice staff and I had a good sleep on the comfortable bed. Will definitely come back back.

2024-01-08 via Nuitee
J
James family
10
Pros:

Lovely clean hotel with very nice helpful staff. My apartment had all the facilities to cook and my apartment was perfectly clean.
I enjoyed my movie with takeaway food

2024-01-08 via Nuitee
C
Claudia
10
Above the expectation
Pros:

It was very comfortable above my expectations. I defined be staying again and advice anyone to stay over.
Customer service friendly.
The hotel is right near the seafront !

2022-12-27 via Nuitee
V
Verified traveler
2
GOLD MEMBER REVIEW
Pros:

Liars said they would refund after telling hotels.com that they would. AVOID THIS PLACE..... wanted me to pay again even when I showed them I already paid. No parking, this place is actually called the RITZ, no signage anywhere saying Duke Hotel?? no parking, good luck finding it and good luck finding parking

2022-12-10 via Nuitee
K
Karkui partner
6
Pros:

The room is ok, but disappointed that my intentions to book this apartment, was Airconditioning and a “QUEEN” bed, but was told that I booked a deluxe apartment. The deluxe apartment mentioned “QUEEN” bed. I did not want to make a fuss, thus , let it go.
I lost the payment for Travelodge for 3 nights, to find out there is no Airconditioning; hoping I will get a comfortable bed and Airconditioning, unfortunately, I was disappointed.

2022-06-26 via Nuitee