Comfort Suites Fultondale I-65 near I-22

Hotels
•
Comfort Suites
6.9 (579 reviews)
1325 Old Walker Chapel Rd , Fultondale , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent amenities
Cons:
Cleanliness issues
Uncomfortable beds
Poor WiFi

Categories

Cleanliness
5.36
Numerous mentions of unclean rooms and poor hygiene indicate significant issues.
Service
8.33
Positive feedback on staff friendliness and helpfulness.
Location
8.87
Consistently praised for its proximity to various dining and shopping options.
Room Quality
5.82
Reports of old beds, foul smells, and maintenance issues negatively impacted perception.
Amenities
6.35
Some amenities like the pool were mentioned positively, but others like WiFi and cleanliness drew criticism.
Value for Money
7.31
Decent value given the competitive pricing but marred by issues.
Food and Beverage
6.86
Mixed reviews on breakfast quality; kids ate free but coffee quality was criticized.
Overall Experience
6.33
Overall dissatisfaction due to cleanliness and maintenance issues outweighed some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:35

Property Description

Convenient Location
Located just seven miles from the University of Alabama at Birmingham, the Comfort Suites hotel in Fultondale, AL is surrounded by top attractions including the Birmingham-Jefferson Convention Complex and the Birmingham Zoo.

Comfortable Amenities
Relax in spacious guest rooms equipped with modern conveniences like refrigerators, microwaves, and a recharge device with AC and USB outlets. Start your day with a complimentary hot breakfast and take advantage of the indoor heated pool and hot tub.

Business and Leisure Features
Business travelers will appreciate free high-speed Internet, a business center, and meeting room facilities. Guests can also enjoy free local calls, a fitness room, and proximity to downtown Birmingham and the airport.

Book your stay at Comfort Suites Fultondale for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 579 reviews
Cleanliness: 5.36
Service: 8.33
Location: 8.87
Room Quality: 5.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 6.33
M
M • family_with_children • us
10
It was awesome! Very affordable and clean rooms.
Pros:

Its very clean and the staff are so nice. Very good breakfast also .

Cons:

No comments

2026-06-30 • via Nuitee
L
Lori • solo_traveller • us
6
Overpriced for rundown facilities
Pros:

Room was spacious. Resturants in ealkibg distance

Cons:

Had to move rooms. First one had wet floor because air conditioner was leaking. Second room had a bad musty odor. Property looked rundown. There was trash all over the parking lot even though one male rmployee looked like he was trying hard to clean it up.

2026-06-28 • via Nuitee
C
Chanciana • couple • us
10
2026-06-27 • via Nuitee
V
Victoria • couple • us
7
2026-06-26 • via Nuitee
M
Mixon • solo_traveller • us
10
2026-06-26 • via Nuitee
J
Jason • extended_group • us
2
If you want a single sentence for the review summary: A disappointing stay plagued by poor customer service, constructi
Pros:

Nothing

Cons:

This was the worst experience with this particular brand hotel. When we arrived we were not greeted by friendly staff member but rather a woman who obviously hated the world and her job. Got our room keys and then went to our event we were in town for to return to the room later that night. When we pulled in the parking lot to park there were no spaces left and on the side parking there was a ton of construction material and a large dumpster occupying most of the parking. We found a makeshift parking spot by the construction material which didn’t feel safe. When we got to the third floor the entire floor smells of smoke. Not, someone lit a cigarette and it smells, but the kind that says my grandparents had been smoking on this floor for 50 years and it’s baked in the walls and carpets. This was the smell that don’t go away with a can of air freshener. In our room the beds are on metal bases and pops and cracks every time you get on and off, the floor was soaking wet by the window from all the rain I’m imagining. The sofa-bed that we were going to use for our daughter was stained worse than the St Marks Cathedral stained glass windows. The next morning I go downstairs to get a nice hot breakfast to ease the pain of this horrible stay thus far, and what do you know, the have a sign up that says no hot breakfast today, sorry. Literally two clear plastic containers of Cheerios and cornflakes. That was the last straw for me. I went to the counter to speak to the same super friendly woman at the desk and I asked her about the construction and no parking spots and why they didn’t notify guests before arrival. She didn’t have an answer other than the hotel wouldn’t be fully booked tonight so there should be parking. I wasn’t finished with my questions or talking when the phone rang and she immediately picked up and ignored me standing at the front desk. I asked for a manager but she said they wouldn’t be in until Monday.

2026-06-22 • via Nuitee
C
Crystal • family_with_children • us
3
2026-06-22 • via Nuitee
J
JASMINE • family_with_children • us
8
Pros:

Breakfast the pool the room was decent

Cons:

The ac was the worst thing it didn't keep room cool very good

2026-06-22 • via Nuitee
L
Lacey • solo_traveller • us
5
2026-06-21 • via Nuitee
M
Martha • solo_traveller • us
8
Pros:

Breakfast was good. Rooms were clean.

Cons:

Booked for 3 days but kept getting locked out of room and had to go down to front desk each day to update key card.

2026-06-21 • via Nuitee
S
Schaefer • solo_traveller • us
1
Rough shape
Pros:

Staff was nice

Cons:

Facility was in rough shape

2026-06-19 • via Nuitee
T
Taylor • solo_traveller • us
10
2026-06-18 • via Nuitee
R
Ronnie • couple • us
7
2026-06-15 • via Nuitee
B
Brittney • solo_traveller • us
1
My stay was uncomfortable and horrible. I felt like an outsider this time and I always stay here. They are going down.
Pros:

The location

Cons:

It wasn’t clean, breakfast was horrible and rushed, staff wasn’t friendly

2026-06-07 • via Nuitee
J
Jasmine • couple • us
10
2026-06-01 • via Nuitee
W
William k. • solo_traveller • us
10
Good to go
Pros:

Nice people

Cons:

Not applicable

2026-06-01 • via Nuitee
B
Beverly • solo_traveller • us
9
Very clean and convenient. TV connections were not working well where all stations could not be viewed. Also, had to wai
Pros:

Convenient to the interstate and had restaurants and stores you could visit for a meal or pick up things needed for traveling.

Cons:

Somewhat secluded and wedged between the gas stations and restaurants.

2026-05-27 • via Nuitee
A
Alison • couple • us
8
2026-05-25 • via Nuitee
B
bee • family_with_children • us
9
Pros:

The hotels is convenient to stores and restaurants in the area. I good hotels for a in and out stay.

Cons:

Honestly, the bathroom tub could be improved.

2026-05-25 • via Nuitee
S
S • solo_traveller • us
10
Great Location & Value
Pros:

Location & value

Cons:

Slight smell

2026-05-22 • via Nuitee