Hampton Inn Albany-Western Ave/University Area, NY

Hotels
Hampton Inn
9.4 (1630 reviews)
1442 Western Avenue , Albany , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Value for money
Cons:
Breakfast variety could improve
Parking difficulties mentioned
Minor service issues

Categories

Cleanliness
9.48
Very clean room and facilities mentioned positively.
Service
9.95
Exceptional customer service noted, particularly staff friendliness.
Location
9.49
Great location for accessibility to nearby amenities and events.
Room Quality
9.44
Comfortable and clean rooms highlighted, with overall satisfaction.
Amenities
8.97
General amenities were satisfactory; breakfast options could be improved.
Value for Money
9.43
Good value for the price based on the feedback received.
Food and Beverage
8.48
Breakfast and beverage options received mixed feedback.
Overall Experience
9.95
Overall stay was very positive, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:42

Property Description

Convenient Location
Located less than a mile from the University of Albany, Hampton Inn Albany-Western Ave/University Area, NY offers easy access to the campus and is just a short drive from Albany International Airport.

Modern Amenities
Enjoy air-conditioned guestrooms with free Wi-Fi, modern furnishings, microwave, refrigerator, and flat-screen TV. The hotel also features a fitness center, indoor pool, and complimentary breakfast with 100% Arabica bean coffee.

Nearby Attractions
Explore the nearby Empire State Plaza, Albany Nanotech Institute, and various international cuisine restaurants within a mile from the hotel.

Book your stay at Hampton Inn Albany-Western Ave/University Area, NY for a comfortable and convenient experience.

Important information:

Please note breakfast service is suspended until further notice. Breakfast is available as a grab-and-go option at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALB

Location

Guest Reviews

9.4
Based on 1630 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 9.95
L
Léizhu couple ca
9
Super comfortable !
Pros:

Propre et spacieuse chambre, gym et piscine, localisation tranquille !

2026-08-05 via Nuitee
K
Kathryn solo_traveller us
8
2026-08-05 via Nuitee
T
Tim solo_traveller us
8
2026-08-04 via Nuitee
R
Recep Cem Teber couple us
2
We spent two damp nights. Don't you spend them too.
Cons:

The hotel was very humid. They had put those strong fans in the corridors, the same kind I used to see at swimming pools to keep the floors from staying wet. But those surfaces were marble or something, not carpet like in the hotel.

This was a sign that there was a problem, and that it was still going on.

I understood it when I entered the room. Everything I touched felt damp. The worst part was that the duvet and pillow set was damp too.

On top of that, in my opinion the bedding was not even clean. But we had no time to deal with this on the first night. We were there with my wife for a very important exam, and we really needed a good sleep. Unfortunately we spent two terrible nights.

On the second night the duvet and pillow set was replaced, but the humidity problem affected it quickly.

We also paid for breakfast, but there were really very few options. It is not worth the money. If you skip the breakfast and sort it out some other way, you will probably be happier.

For these reasons I never recommend this hotel, and I do not think I will come again.

2026-08-04 via Nuitee
J
Jane family_with_children us
7
Good bang for your buck!
Pros:

Nice location, clean, nice staff. Good breakfast! Loved the late check out.

Cons:

The bed was a bit uncomfortable.

2026-08-03 via Nuitee
J
Jane solo_traveller us
9
The hotel is convenient to where our daughter lives.
Pros:

We didn’t use the property

Cons:

The outside property was not kept up like the above picture.

2026-08-03 via Nuitee
S
smokymtndeb Solo travel Reno, Nevada
8
Will stay again
Pros:

This location was easy to find. Check in and check out were fine.
My room was quiet, clean, and comfortable. The bed was comfortable and provided a good nights rest. The bathroom could have been cleaner. I found a lot of hair on the floor that didn't belong to me.
Breakfast was your typical Hampton Inn breakfast with a variety of both hot and cold items to choose from.
I would not hesitate to stay here in the future.

2026-08-02 via Tripadvisor
F
Francois extended_group ca
9
2026-08-02 via Nuitee
K
kathleenmM4558QT Family
10
Clean and safe
Pros:

Clean and safe. Was traveling alone with 1 child. This was a great option for 1 night for us. And price was great.

2026-07-31 via Tripadvisor
J
jessicahX717RI Friends getaway
2
Cancelled My Reservation
Pros:

I was disappointed upon arrival when I checked in and was notified that my reservation had been canceled. The person at the desk named Aaron said that he called me earlier that day telling me that there was a problem with my credit card. At the time I received the call I was driving in the car. I did notice an incoming call and it was labeled potential spam, so I did not answer the call. I checked in at 12:12 and my room was canceled by Aaron at noon. I asked Aaron if I could rebook the room and he told me they were sold out. He was unapologetic and told me that he called me earlier and I never called him back, hence my fault. This was the worst customer service I have ever experienced. I have also never had a Hampton Inn try to charge me prior to checking in.

2026-07-31 via Tripadvisor
N
nyc2mom Family New York City, New York
10
Lovely rooms/anemities, helpful staff, convenient location, and filling breakfast!
Pros:

This is our 3rd time here. Great layover on our way to the adirondacks with a child.
Great nights' rest close to downtown Albany.
Plentiful parking.
It's a very well designed hotel, family friendly with a gym, pool, business center, and even a washer/dryer option.
The bathrooms are spacious and clean!
Beds are comfortable and rooms quiet.
Adisina did a great job of checking us in with efficiency and hospitality. He was able to give us a later checkout which is so helpful!
Highlights are the breakfast staff and the dining area which is bright, cheerful, and comfortable.

BIG PROPS to the BREAKFAST DREAM TEAM!!! We were cheerfully greeted in the breakfast area by*** Ricardo and Aniba and Diana***! What a team! They were constantly making sure folks had what they needed and replenishing the food so everything was fresh! They deserve applause for customer service with genuine smiles! They really cared about how people were doing!!!

The breakfast hours are fantastic from 6am-11am and options for an included breakfast are varied. Today, they had egg white omelets (with veggies inside!), actual baked potatoes with sprinkles of veggies as well, fresh fruit, oatmeal, waffles, assorted pastries/breads, cereals/yogurts.

Aaron who manned the morning front desk was also very helpful and efficient.

I overheard a breakfast guest so taken with Ricardo's friendliness and assistance, that the guest said to his group, "Why don't we all just live here - like buy this place" LOL! I understood what he meant :) Later that same group also was quite charmed by Diana who stopped by to offer them more coffee :)

Highly recommended!!!

2026-07-26 via Tripadvisor
C
Caroline family_with_children fr
9
Bel hôtel
Pros:

L’emplacement, l’amabilité du personnel, la propreté, le petit déjeuner copieux et très divers, la piscine

2026-07-25 via Nuitee
J
Jillian solo_traveller us
10
I would stay here again in a heartbeat.
Pros:

My room was exceeding quiet and comfortable. The shower was hot. The breakfast spread was varied and delicious. The pool was fabulous. 80 degrees and well maintained. The staff was very courteous, helpful, and professional. I was very satisfied.

2026-07-25 via Nuitee
H
Hernan family_with_children ca
9
2026-07-22 via Nuitee
J
JPC120 Family Huntington, Long Island, New York
10
Would stay again!
Pros:

This place was great! My favorite hotel out of all the hotels we’ve been staying at during this busy tournament season.

All of the staff were very friendly and welcoming. The pool was clean and not a chlorine filled square room with no windows like a lot of of the others.

Breakfast was delicious and the breakfast staff were extremely friendly and helpful.

They also had delicious fresh baked cookies, which my son and I enjoyed!

I would definitely stay at this hotel again.

2026-07-21 via Tripadvisor
M
Merl couple us
10
Will definitely stay there again
Pros:

Very clean. Good breakfast. Attentive friendly staff.

2026-07-21 via Nuitee
H
Hannah solo_traveller us
6
2026-07-21 via Nuitee
S
Sherri couple us
8
Very nice hotel and worth the money.
Pros:

Room was super clean and comfortable. Staff was very friendly and accommodating.

Cons:

Pool was small and was disappointing that there was no hot tub.

2026-07-19 via Nuitee
C
Claire solo_traveller us
9
Pros:

Great bed and breakfast buffet.

Cons:

Luggage parts should be repaired

2026-07-16 via Nuitee
M
Maritza solo_traveller us
10
2026-07-14 via Nuitee