Rodeway Inn & Suites

Hotels
5.6 (120 reviews)
1623 S Nevada Ave , Colorado Springs , US

Pets allowed

Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Outdoor furniture
Picnic area
Golfing nearby
Bicycle rentals nearby
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Good location
Affordable price
Adequate beds and showers
Cons:
Room cleanliness issues
Service unavailability and lack of responsiveness
Facility maintenance lacking
Inconsistent room amenities
Security and key issues
No WiFi
Additional charges and deposits not communicated

Categories

Cleanliness
2
Numerous guests complained about the rooms being dirty, with specific mentions of unsanitary bathrooms and dirty carpets.
Service
3
Guests were generally disappointed with the service, experiencing issues with staff availability and responsiveness.
Location
6.5
Several guests expressed satisfaction with the location, though it was not enough to overshadow the other issues.
Room Quality
3.5
While a few guests found the beds and showers to be acceptable, the majority reported problems with room cleanliness, smell, and maintenance.
Amenities
2.5
The amenities were generally lacking, with guests reporting issues such as broken outlets, non-functional WiFi, and overall poor facility maintenance.
Value for Money
3.8
Some guests felt that the low cost was the only positive aspect, yet overall dissatisfaction suggests poor value for the money paid.
Food and Beverage
2
Consistent reports of no breakfast available despite the promises, contributing to a negative impression of food and beverage services.
Overall Experience
2.7
Most guests had an unfavorable overall experience and are unlikely to recommend this hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 19:27

Property Description

Amenities at Your Fingertips

Make the most of your stay with complimentary wireless internet, a cozy lobby fireplace, and a charming picnic area.

Indulge Your Taste Buds

Satisfy your cravings at the snack bar/deli offering delicious bites for all guests.

Convenient Features

Enjoy 24-hour front desk service, multilingual staff, and complimentary coffee/tea in the common area.

Plan your visit to Rodeway Inn & Suites for a memorable Colorado Springs getaway.

Important information:

* Up to 5 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
* Alcohol is not served at this property.
* Cashless payment methods are available for all transactions.
* Contactless check-out is available.
* This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

5.6
Based on 120 reviews
Cleanliness: 2
Service: 3
Location: 6.5
Room Quality: 3.5
Amenities: 2.5
Value for Money: 3.8
Food and Beverage: 2
Overall Experience: 2.7
D
Dan and MaryKay partner
6
Pros:

clean, comfy beds. Kinda run-down. Right downtown. (Not a great location.) No fridge or microwave. CHeap.

2024-11-11 via Nuitee
S
Sashawna
4
Pros:

No hot water in shower,safety bolt was broken,no wifi. Its known that its not a 5 star so I didn't expect that luxury but these amenities are basic to have.

2024-11-08 via Nuitee
J
Jaimie family
2
Pros:

There was no where to park...lady that checked me in was rude...drug area with a lot of foot traffic

2024-10-10 via Nuitee
T
Tracie family
2
Pros:

Property was grossly under maintained, surrounded by homeless and drug users. Carpet floors were sticky, bed did not have a mattress cover, only one light worked in the room, the curtains were literally falling apart, rickety wood stairs into room, room smelled fowl. Do not stay here.

2024-09-26 via Nuitee
L
Leon
6
Pros:

I had problems with my key card. Nobody at the front desk door locked call the phone no answer. However the two maintenance guys were always around and they let me in.

2024-09-09 via Nuitee
A
Andre
8
Pros:

Clean but very dated. Good value for budget conscious people.

2024-08-08 via Nuitee
E
Earl Douglas
10
Pros:

The staff was helpful.

2024-07-18 via Nuitee
A
Andrew family
2
Pros:

They did not have my room and the workers kicked my car and broke my cell phone. Also they kept my money.

2024-07-17 via Nuitee
J
John pet
4
Pros:

The property didn't have a front office you had to call a number to get your room and code and it was better to text than call the room itself broken microwave sound turned down on the TV so you had to sit in front of it to hear it very noisy from the highway outside bathroom one of those very small toilets and there was mold on the shower curtain and it was very small the thermostat was of no use and I wish I had chosen something else.

2024-07-07 via Nuitee
G
Glen partner
2
Pros:

I did not stay pictures on advertisement is false the place is a halfway house windows were broke no water in pool homeless ppl all around , didnt look safe in the area at all ,i expect a full refund for false advertisement if not i will give expedia a bad name all over social media

2024-07-06 via Nuitee
D
Denny
4
Pros:

You get what you pay for. Rough part of town.

2024-07-02 via Nuitee
K
Kristopher
4
Pros:

It was rundown. No microwave. No refrigerator. Coffee machine didn’t work properly.

2024-07-01 via Nuitee
K
Karen family
10
Pros:

Great service!

2024-06-30 via Nuitee
B
Brandon
10
Roadway inn Colorado springs
Pros:

Kind of a bad area, but overall, good service and it fulfilled my needs for a very cheap price.

2024-06-27 via Nuitee
L
Lois
2
Do not stay here.
Pros:

Do not stay here. I was given a hotel room behind the hotel which was an employee housing not a hotel room. I refused the room and was still charged even though I did not stay. Hotel.com was no help in returning the hotel charge or the 100 fee charged by the hotel.

2024-06-24 via Nuitee
R
Roberto
4
Pros:

The room was dirty and smelled bad, one of the beds was missing sheets. The area around the hotel was unsafe and the internet didn’t work

2024-06-23 via Nuitee
S
steven family
2
Pros:

The two lady’s at the front desk were very nice. However the overall cleanliness is absolutely disgusting. I walked right in my room and turned back around and left. It was room 107. It smelt like weed and cigarettes and the floor was stained and disgusting. Everything about it was so gross. I couldn’t get out of there quick enough. This place needs to be condemned

2024-06-19 via Nuitee
J
Jeff
2
Robbed by staff!!
Pros:

This is the worst stay I've ever had. Do not stay here they will rob you. It says pet friendly but when I got there I was told I had to pay a $220 deposit for 2 small pets!! Mind you the room itself was a third of that. I had them call manager and talked them down to $150 deposit because I really didn't have time to try and find something else. I was told I would get it back at checkout. We made sure room was crispy clean. The lady comes back from room asks what the black marks on hand rag are? I said I think my girlfriend wiped off a little of her makeup? Mind you these are definitely rags not towels....She proceeds to tell me she is charging me $50 for the rag.... When I get upset and say how ridiculous that is she says I am lucky the other lady isn't there or I would of got charged all $150!!! My guess the clerks are scamming people and keeping the money... Don't stay here and hotels.com should know longer associate with this location in my opinion.

2024-06-18 via Nuitee
J
Jessica
2
Pros:

Disgusting. The rrom they out me in the jey didnt work then when the front desk had to help open it it was dirty and uncleaned. They then transferrd me to a different room and had to literally bring the tv cable mictoqave and refridge in.
.thenni had asked before booking to have a late checkout. The front deak person said the system automatically charges and i said oh you have no himan i tervention. She said it was choice hotels and they system does it automatically. Then i said well you can refind me...then she said oh its i ndeoendently owned and she coulded so she basically negated herself and actrd like " the system" ran everything and she had no control and couldnt do anything from having me charged or refunding me. BS! I want a complete refind for the horrific dirty experience!

2024-06-17 via Nuitee
S
Shane friends
2
Pros:

Very unsafe. Sketchy people in the area and in the rooms. Only one light in the room turned on. Cigarette smell no matter where you go. Overall uncleanliness in the room. Tedious check in process.

2024-05-23 via Nuitee