Barceló Mexico Reforma

Hotels
Barceló Hotels & Resorts
9 (4588 reviews)
Paseo de la Reforma # 1, Col. Cuauhtémoc , Mexico City , mx

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Unclean bathrooms
Inconsistent service

Categories

Cleanliness
8.23
Several mentions of unclean bathrooms and poor housekeeping.
Service
8.7
Service was friendly in some instances, but inconsistency reported.
Location
10
Great location highlighted multiple times by guests.
Room Quality
8.74
Rooms were generally comfortable, but smaller than previous stays.
Amenities
9.19
Good amenities, although some complaints about specific features.
Value for Money
8.72
Mixed feedback regarding pricing versus offerings.
Food and Beverage
8.68
Breakfast was good but limited dinner options were noted.
Overall Experience
9.73
Overall satisfaction with the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:58

Property Description

Luxurious Amenities

Featuring a heated pool, spa centre, and fitness centre, Barcelo Mexico Reforma offers a lavish stay in Mexico City. Indulge in the on-site bar and a la carte restaurant, and unwind in rooms equipped with modern comforts like a flat-screen TV, coffee machine, and free WiFi.

Cultural Experiences

Explore the onsite museum and shop showcasing tequila and Mexican crafts, adding a touch of local culture to your stay. With a hairdresser's, travel agency, and shops available, convenience is at your fingertips.

Prime Location

Located near La Ciudadela Market and The Museum of Fine Arts, as well as being just 7 km from Benito Juárez Airport, Barcelo Mexico Reforma offers both leisure and convenience for your Mexico City getaway.

Book now to experience luxury and culture at Barcelo Mexico Reforma!

Important information:

For reservations with breakfast included, it is only for adults, breakfast for children is subject to a charge of 18 usd.

Children aged 15 and under are not allowed in the spa and gym.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Guest Reviews

9
Based on 4588 reviews
Cleanliness: 8.23
Service: 8.7
Location: 10
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 8.68
Overall Experience: 9.73
C
Carlos family_with_children gb
8
2026-02-14 via Nuitee
W
Warner family_with_children gb
9
Pros:

The room size is great with a fantastic view of the city and mountains in the background. Also very good restrurants at the hotel.

2026-02-14 via Nuitee
F
flaviocontreras NONE San Jose, California
10
One of the best hotels in Reforma Area
Pros:

If you want to stay in one of the best hotels in the Reforma area and also one of newest hotel to substation a very strong earthquake and they have an amazing staff and they give you free drinks in your room and they are always there to help you of any service you need.

2026-02-13 via Tripadvisor
M
Mildred solo_traveller us
10
2026-02-12 via Nuitee
S
Silvano solo_traveller mx
10
2026-02-12 via Nuitee
Y
Yeison Fernando couple co
10
2026-02-12 via Nuitee
B
Brad solo_traveller gb
8
2026-02-12 via Nuitee
O
Orlando family_with_children mx
10
SORPRESA
Pros:

LA UBICACION Y EMPATIA DEL PERSONAL DEL HOTEL

Cons:

SIN DETALLLES

2026-02-12 via Nuitee
P
Palle solo_traveller dk
9
2026-02-11 via Nuitee
R
Ruth couple us
10
2026-02-10 via Nuitee
R
Ruth couple us
10
2026-02-10 via Nuitee
E
Edward couple us
1
Avoid
Pros:

Nothing

Cons:

The rudest staff on earth. Room’s ac didn’t work. Whole place felt cheap.

2026-02-10 via Nuitee
M
Michelle family_with_children us
10
Pros:

Room was clean, breakfast was delicious and overall great experience

Cons:

N/A

2026-02-10 via Nuitee
M
Mauro Mantello family_with_children it
10
2026-02-10 via Nuitee
F
Frida couple us
10
2026-02-08 via Nuitee
N
Nikolay couple do
10
Pros:

Celebramos aquí el Año Nuevo: llegamos del 31 al 1 y nos quedamos una semana en una habitación con balcón en el piso 19. Fue una gran experiencia.

Después de la noche de Año Nuevo — silencio, espacio y vistas espectaculares desde una amplia terraza sobre la ciudad y las fuentes. La cercanía al parque Alameda y los paseos por Avenida Reforma hicieron la estancia aún más especial.

Los desayunos son excelentes, con muchísima variedad. Por la noche, el lounge es perfecto para cenar algo rico y relajarse. Cocina, servicio y habitación: todo nos encantó.

Y la cereza del pastel: vivimos aquí un terremoto de magnitud 6.4 😄
Salimos al balcón a observar cómo se movía el edificio — una sensación curiosa, como estar en un barco. Aun así, el hotel demostró ser muy sólido y seguro: nada se cayó ni se dañó. Se nota que está construido con gran fiabilidad.

Un hotel con carácter, vistas increíbles y una fuerte sensación de seguridad.
El Año Nuevo fue todo un éxito. ⭐⭐⭐⭐⭐

2026-02-08 via Nuitee
P
Passenger20734331107 NONE Austin, Texas
8
Great location, suites, overall service and amenities
Pros:

We had a wonderful stay. We chose Premier Suite and all the additions that provides was definitely an excellent value. It was convenient to have breakfast right there and ability to savor drinks and snacks after a long day. Suite was large, well maintained and housekeeping was generally good.

Only issues is that Premier SUITES are on the lower levels (2 - 6) and it can still be loud at night. So if you are a light sleeper that might be an issue.

2026-02-01 via Tripadvisor
S
Scott couple us
8
2026-02-01 via Nuitee
D
Daniela extended_group co
9
2026-01-31 via Nuitee
R
rmanyheads0112 NONE
10
Canada Alberta Travelers
Pros:

Will definitely stay here again. Planning to be in Mexico City in November. Can't wait to be back. We loved the hotel.

2026-01-30 via Tripadvisor