Barceló Mexico Reforma

Hotels
•
Barceló Hotels & Resorts
9 (5088 reviews)
Paseo de la Reforma # 1, Col. Cuauhtémoc , Mexico City , MX

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Unclean bathrooms
Inconsistent service

Categories

Cleanliness
8.23
Several mentions of unclean bathrooms and poor housekeeping.
Service
8.7
Service was friendly in some instances, but inconsistency reported.
Location
10
Great location highlighted multiple times by guests.
Room Quality
8.74
Rooms were generally comfortable, but smaller than previous stays.
Amenities
9.19
Good amenities, although some complaints about specific features.
Value for Money
8.72
Mixed feedback regarding pricing versus offerings.
Food and Beverage
8.68
Breakfast was good but limited dinner options were noted.
Overall Experience
9.73
Overall satisfaction with the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:58

Property Description

Luxurious Amenities

Featuring a heated pool, spa centre, and fitness centre, Barcelo Mexico Reforma offers a lavish stay in Mexico City. Indulge in the on-site bar and a la carte restaurant, and unwind in rooms equipped with modern comforts like a flat-screen TV, coffee machine, and free WiFi.

Cultural Experiences

Explore the onsite museum and shop showcasing tequila and Mexican crafts, adding a touch of local culture to your stay. With a hairdresser's, travel agency, and shops available, convenience is at your fingertips.

Prime Location

Located near La Ciudadela Market and The Museum of Fine Arts, as well as being just 7 km from Benito Juárez Airport, Barcelo Mexico Reforma offers both leisure and convenience for your Mexico City getaway.

Book now to experience luxury and culture at Barcelo Mexico Reforma!

Important information:

For reservations with breakfast included, it is only for adults, breakfast for children is subject to a charge of 18 usd.

Children aged 15 and under are not allowed in the spa and gym.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9
Based on 5088 reviews
Cleanliness: 8.23
Service: 8.7
Location: 10
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 8.68
Overall Experience: 9.73
I
Isah Mohammed • family_with_children • sa
10
2026-10-22 • via Nuitee
L
Luca • family_with_children • ch
9
Ottimo hotel vicino al centro
Pros:

Posizione ottima; camera comoda. Colazione eccellente

Cons:

-

2026-10-22 • via Nuitee
E
Eric Lincoln • couple • mx
1
Not reasonable over rated over paid
Pros:

Convienient location

Cons:

See above
Elevator dont wk
Room to cold
Staff would not cooerate with a request for a rxception and not even ask the gen mgr

SO MY TAKE IS BARCELLO IS NOT REASONABLE
Issues
Elevators
Room too cold
Staff problematic when asking to speek to mgr
Simple request to include breakfast
Because i booked my stay in parts becuz the number of oeople changed

2026-10-22 • via Nuitee
C
Cristina • family_with_children • gt
10
2026-10-21 • via Nuitee
A
Andrea • family_with_children • cl
5
Adecuado
Pros:

Buena ubicación. El restaurante Sonora Grill que esta en el hotel.

Cons:

Espera de 30 minutos para hacer el Check in. No limpiaron la pieza la primera noche, el personal tenía demasiado trabajo.

2026-10-21 • via Nuitee
E
Eric • couple • mx
1
Average to poor
Pros:

Location

Cons:

I stsyed 7 days and made seperate reservations for 2 other guests
On 1 of the 3 breakfast was included
I overpaid as well Too expensive this yime
Fixed prices would be more amicable
The room was too cold on arrival
I got sick and went to the hospital
I can send you the papers
I DID NOT LIKE THATVTHE FRONT DESK WOULD NOT INCLUDE BREAKFAST AND
WOULD NOT SSK A MANGER TO APPROVE IT EITHER
...,,
The elevator do not work well either
I will need to verify everything with you upon any possible future reservations or recomendatoons to other that Barcelo mx is worth it

2026-10-21 • via Nuitee
P
Palacios • couple • co
8
2026-10-21 • via Nuitee
M
Maria del Carmen • couple • mx
10
Excelente¡¡
Pros:

El desayuno riquisimo y variado

2026-10-20 • via Nuitee
K
Karla • couple • us
8
Overall good, it’s my to go place
Pros:

Location ànd staff

Cons:

Room 1408 close to the employees room always noisy, hard time resting

2026-10-20 • via Nuitee
A
Ana • couple • pt
10
Pros:

Localização

Cons:

A lista de bebidas do bar é limitada

2026-10-19 • via Nuitee
E
Eric • extended_group • mx
10
2026-10-16 • via Nuitee
A
Armuelles Solis • solo_traveller • pa
10
Pros:

La atención del Sr. Ricardo Cortez!

Cons:

Todo me gusto

2026-10-15 • via Nuitee
L
Luis • solo_traveller • mx
9
2026-10-15 • via Nuitee
M
MAURICIO • couple • br
9
2026-10-13 • via Nuitee
L
Luis Rodolfo • couple • gt
10
Excelente
Pros:

Muy bien

Cons:

No creo

2026-10-12 • via Nuitee
M
Manuel • family_with_children • us
10
2026-10-12 • via Nuitee
J
JUAN EDUARDO • couple • mx
6
Cons:

el precio se me hizo demasiado caro

2026-10-12 • via Nuitee
M
Maria Fernanda • family_with_children • mx
10
2026-10-10 • via Nuitee
H
Harold • solo_traveller • mx
1
No vale la pena este hotel tan malo
Cons:

Mal trato, cero resolucion de problemas, y poca profesionalidad para solucionar

2026-10-09 • via Nuitee
V
veronica • couple • it
9
2026-10-09 • via Nuitee