Barceló Mexico Reforma

Hotels
Barceló Hotels & Resorts
9 (4646 reviews)
Paseo de la Reforma # 1, Col. Cuauhtémoc , Mexico City , mx

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Unclean bathrooms
Inconsistent service

Categories

Cleanliness
8.23
Several mentions of unclean bathrooms and poor housekeeping.
Service
8.7
Service was friendly in some instances, but inconsistency reported.
Location
10
Great location highlighted multiple times by guests.
Room Quality
8.74
Rooms were generally comfortable, but smaller than previous stays.
Amenities
9.19
Good amenities, although some complaints about specific features.
Value for Money
8.72
Mixed feedback regarding pricing versus offerings.
Food and Beverage
8.68
Breakfast was good but limited dinner options were noted.
Overall Experience
9.73
Overall satisfaction with the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:58

Property Description

Luxurious Amenities

Featuring a heated pool, spa centre, and fitness centre, Barcelo Mexico Reforma offers a lavish stay in Mexico City. Indulge in the on-site bar and a la carte restaurant, and unwind in rooms equipped with modern comforts like a flat-screen TV, coffee machine, and free WiFi.

Cultural Experiences

Explore the onsite museum and shop showcasing tequila and Mexican crafts, adding a touch of local culture to your stay. With a hairdresser's, travel agency, and shops available, convenience is at your fingertips.

Prime Location

Located near La Ciudadela Market and The Museum of Fine Arts, as well as being just 7 km from Benito Juárez Airport, Barcelo Mexico Reforma offers both leisure and convenience for your Mexico City getaway.

Book now to experience luxury and culture at Barcelo Mexico Reforma!

Important information:

For reservations with breakfast included, it is only for adults, breakfast for children is subject to a charge of 18 usd.

Children aged 15 and under are not allowed in the spa and gym.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Mar 16, 2026 until Sun, Mar 22, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Guest Reviews

9
Based on 4646 reviews
Cleanliness: 8.23
Service: 8.7
Location: 10
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 8.68
Overall Experience: 9.73
R
Ramona couple de
9
tip top :)
Pros:

die Lage, das außergewöhnliche Frühstücksbuffet, das geräumige Zimmer, die tolle warme Dusche, die Möglichkeit nach dem Aufenthalt das Gepäck noch kostenfrei abzustellen

Cons:

Sauna… die war nicht richtig warm, wie man eine echte Sauna kennt. Das Wasser in den Duschen im Saunabereich wurde auch nicht richtig warm

2026-04-04 via Nuitee
A
Arnoldo couple ch
9
Pros:

Excellent petit-déjeuner

Cons:

Nous avons dinner au restaurant (pas très bon) mais l’odeur à cuisine a imprégné nos vêtements

2026-04-04 via Nuitee
A
Alba Hayde family_with_children mx
10
Pros:

Todo, muy amable el personal, la comida rico, los cuartos cómodos, limpieza, la alberca padrísima.

2026-04-04 via Nuitee
T
Tzvi couple us
10
We highly enjoyed our stay at this modern, centrally-located high-end hotel
Pros:

The central location, the big room with a view, breakfast

Cons:

The very elongated shape of the pillows

2026-04-03 via Nuitee
A
Ariana couple cr
10
2026-04-02 via Nuitee
P
Pedro family_with_children mx
10
2026-03-31 via Nuitee
J
Josep solo_traveller es
6
2026-03-29 via Nuitee
Y
Yingshek couple us
8
2026-03-29 via Nuitee
H
Hernandez Galicia couple mx
10
Pros:

Las instalaciones y el servicio de el personal muy amables

2026-03-28 via Nuitee
P
Pedro solo_traveller us
10
2026-03-26 via Nuitee
C
CARDENAS MALDONADO couple mx
10
EXELENTE ESTAncia
Pros:

EXELENTE UBICACION

Cons:

TODOME GUSTO

2026-03-24 via Nuitee
A
Adam family_with_children gb
7
Write a short sentence to sum up your stay
Pros:

Positives:

- Central location, close to all the museums. However, it seemed a bit dodgy after dark & we preferred Roma Norte as an area.
- Helpful concierge with good bar & shops downstairs.
- The breakfast & buffet on level 12 are great with tasty food when you’ve had too many tacos elsewhere!

Cons:

The one frustrating thing during our stay was that they closed the pool for a week after we’d been there one day. We stayed during high season so it seemed odd that they closed the pool for a whole week during this busy period to rip out one of the three jacuzzi pools. Surely it could’ve waited for when the least amount of guests were staying at the hotel.

2026-03-24 via Nuitee
M
Morales couple mx
9
Happy but sad to see a very nice hotel getting trashed little by little
Pros:

Staff is the best!

Cons:

Shower at spa was broken, smoke area door on floor 9 was broken as well, no ashtrays, the hallway to get there was completely dark for the 3 nights I stayed there.

2026-03-24 via Nuitee
J
Julian couple pr
10
2026-03-23 via Nuitee
F
Fiona couple gb
8
Pros:

This was our second visit to Barceló Mexico Reforma. We selected it for its location, within easy walking distance of Centro and Alameda Central and a short car journey to Roma and many of the museums. The staff are always friendly and willing to help. Enjoyed the in hotel bar.

Cons:

It would be helpful if breakfast could start earlier than 6:30am. Especially for those with early starts e.g. travelling to the airport. The food at the grill was extremely disappointing. Overpriced, excessively loud music and poor quality food.

2026-03-23 via Nuitee
G
GUIDO couple ec
8
2026-03-23 via Nuitee
A
Arlette couple us
8
2026-03-22 via Nuitee
C
Chaury family_with_children mx
9
2 days 3 nights at Barceló
Pros:

Breakfast was great, the service and the safety of the zone and hotel

Cons:

That the swiming pool was out of service

2026-03-21 via Nuitee
T
Timothy solo_traveller gb
6
Some of it was very good and some things were particularly bad.
Pros:

The premium package; location and upkeep of the hotel was very good.
The staff on level 12 - all the ladies - are absolutely lovely, affable and very approachable and professional. I think Barceló has employed excellent people who work on the 12th floor and I like them all very much.

Cons:

Some of the communication was poor: it took 7 hours for my suitcase to get up to my room on my arrival.
My Spanish sadly is poor but not many people at the hotel speak English (although Isaac is fluent and welcoming).
The worst point was the security staff outside the hotel. One evening they were really rude to me and tried to step me entering the hotel because they didn’t think I was a guest! I complained to staff and they said they would raise it with the manager, but I heard nothing.

2026-03-19 via Nuitee
B
Bruno Cantarutti solo_traveller br
8
2026-03-19 via Nuitee