Homewood Suites by Hilton Dallas-Lewisville

Hotels
•
Homewood Suites by Hilton
6.5 (139 reviews)
700 Hebron Parkway , Lewisville , US
+1 972-315-6123

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (near businesses, airport)
Spacious rooms / big suites
Pool and basketball court
Helpful / welcoming staff (reported)
Some guests reported very good breakfast
Air conditioning worked in some rooms
Good value for space (reported)
2 televisions (noted)
Cons:
Dirty rooms, bad smell, visible grime
Roaches reported in multiple rooms
Blood on towel rack and sheets appearing unchanged
Old, worn furniture and weathered carpet
Hot breakfast not replenished / limited hot food
Jacuzzi jets not working; pool safety/cleanliness issues
No pool towels available at times
Bathroom plumbing/ventilation problems and bathtub stoppage
Front desk incident accusing guests and threatening to call police
WiFi issues and air conditioning unable to get below ~65°F in some rooms

Categories

Cleanliness
3
Multiple reports of dirty rooms, bad odors, roaches, blood on towel rack, unchanged sheets and old/dirty furniture — overall poor hygiene.
Service
6.5
Mixed: several mentions of helpful/welcoming staff, but also complaints about front desk accusations, poor handling of breakfast replenishment and pool towels.
Location
8
Frequently praised as convenient — near businesses and airport and suitable for visitors' needs.
Room Quality
6
Rooms often described as spacious and well laid out but marred by worn carpet, dirty furniture, plumbing issues and occasional pest sightings.
Amenities
6.5
Pool and basketball court are positives, but jacuzzi jets, pool cleanliness/safety and towel availability had problems for some guests.
Value for Money
7.5
Some guests called it excellent value for space; others expected more for the price given amenity and cleanliness issues.
Food and Beverage
7
Mixed reports: one review praised a plentiful hot breakfast, while others reported hot food not being replenished and limited options.
Overall Experience
7.5
A mixed stay: strong positives in location, room size and some staff interactions, but significant cleanliness and amenity issues lowered guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Located just 3 miles from downtown Lewisville, Texas, Homewood Suites by Hilton Dallas-Lewisville offers a prime location for both leisure and business travelers.

Comfortable Suites with Kitchen
Each suite at the hotel is equipped with a fully equipped kitchen, microwave, and coffee maker, providing guests with the convenience of preparing their meals. Free Wi-Fi and an iPod docking station are also included in the rooms.

Great Amenities
Guests can enjoy a daily breakfast, evening reception with a light meal, a fitness center, outdoor pool, and sports courts during their stay. The hotel also provides a shuttle service and is in close proximity to Vista Ridge Mall and the Dallas/Fort Worth International Airport.

Book your stay at Homewood Suites by Hilton Dallas-Lewisville for a comfortable and convenient experience.

Important information:

By booking a reservation at this hotel, you acknowledge, have read, and agree to the hotel's policy regarding firearms. This hotel prohibits open carry, concealed, possession, storage, and transportation of firearms. For more information regarding this policy, please contact the hotel directly.
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 39.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 139 reviews
Cleanliness: 3
Service: 6.5
Location: 8
Room Quality: 6
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7.5
M
Monica • family_with_children • us
10
2026-09-12 • via Nuitee
P
Phyllis • couple • us
1
This was the shortest stay I’ve ever had at a hotel. The hotel room was nasty, smelly and definitely not hygienic. I che
Pros:

Seemed to have been located near many businesses.

Cons:

The old, dirty furniture. The horrible smell. The bed that appeared to have been slept in previously, and the sheets apparently unchanged. Blood on the towel rack. Only heaven knows what I didn’t see in my very brief stay.

2026-09-11 • via Nuitee
C
Clarissa • family_with_children • us
5
I had a decent place to sleep
Pros:

The location was convenient and the room was very spacious. The airconditioning worked well.

Cons:

The Hot breakfast was empty 30 mins prior to breakfast being over and when asked about the hot food being replenished they said yes, I waited about 10- 15 mins then was informed they could only make more potatoes. During this time multiple other guests were also awaiting more food that never came. After that I asked about getting a pool towel and they told me there were none, they were being washed. So I went to the pool to find the jacuzzi jets did not work. I picked this hotel for the hot breakfast, and jacuzzi and was disappointed in both of those amenities. I expected better from this brand of hotel and for the cost per night.

2026-09-10 • via Nuitee
C
Cyleana • couple • us
7
2026-09-08 • via Nuitee
A
Aaron • couple • us
10
2026-09-05 • via Nuitee
K
Kenneth • solo_traveller • us
9
Better than the other hotel I stayed in
Pros:

Good

Cons:

No dinners

2026-09-05 • via Nuitee
C
Chang • solo_traveller • us
10
非常愉悅
Pros:

早餐現煮超豐盛，固定有一道肉類一道餅皮一道馬鈴薯一道烘蛋，牛奶果汁，水果固定小蘋果，算很棒的早餐

Cons:

沒有

2026-08-29 • via Nuitee
N
Nelson • extended_group • us
3
Pros:

2 televisions

Cons:

Found roaches in the living/dining area. Bathroom ventilation fan didn’t work and bath design left water on the floor after a shower.

2026-08-20 • via Nuitee
C
Chimilio • family_with_children • us
2
Wifi was terrible, it was hot in the room and seen little roaches walking around.
Pros:

Nothing to like.

Cons:

Air conditioning didn’t go under 65 degrees.

2026-08-17 • via Nuitee
I
Indira • couple • us
1
Pros:

El olor en el cuarto

Cons:

El olor. Que tiene el cuarto el aire no sirve.

2026-08-16 • via Nuitee
S
Sabila • couple • us
4
2026-08-08 • via Nuitee
S
Sabila • solo_traveller • us
3
Pros:

Location

Cons:

They cleaned every otherday and saw roaches everywhere inside room too and we stayed for a while

2026-08-08 • via Nuitee
V
Vasquez • couple • us
10
2026-08-05 • via Nuitee
K
Kevvion • solo_traveller • us
5
The front desk accused us of playing football in the room we have little kids even threatened to call the cops. But at 5
Pros:

There was a basketball court and pool but issue at the pool

Cons:

When in the pool another family had metal in their foot 3 times and the excuse was an inflatable broke in the pool the day prior I have kids and concerned us so we got out

2026-07-23 • via Nuitee
G
Girish • solo_traveller • in
10
2026-07-20 • via Nuitee
V
Vasquez • couple • us
10
Excellent value for the space!
Pros:

Very clean, welcoming staff.

2026-07-20 • via Nuitee
D
Debbie • solo_traveller • us
10
Pros:

Big suite, good breakfast, wonderful pool & basketball court, helpful staff

Cons:

Nothing

2026-07-16 • via Nuitee
S
Serena • solo_traveller • us
10
Pros:

Room was very spacious and well laid out.

Cons:

Bathtub stopped up and toilet. Bathtub also was dirty needed deep cleaning in Jacuzzi

2026-07-09 • via Nuitee
W
Wilkinson • solo_traveller • us
10
2026-07-06 • via Nuitee
S
Solange • family_with_children • ar
10
Todo muy bien!
2026-07-04 • via Nuitee