The Hillside Resort Siargao

Hotels
Independent
General Luna, Caraga, 8419 , General Luna , PH

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor furniture
Bicycle rentals nearby
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Beautiful place
Relaxing atmosphere
Nice and clean swimming pool and facilities
Cons:
Limited parking
Expensive breakfast
No spa services
Maintenance issues in rooms
Noise and maintenance concerns around property
Room size and maintenance issues
Mosquitoes and bugs in rooms
Inconsistent hot water in showers

Categories

Cleanliness
7.8
Rooms were clean, but some minor maintenance issues were reported by guests.
Service
8.3
Staff were generally friendly and accommodating, although some guests experienced long wait times.
Location
8.3
The hotel's location near key landmarks and public transport was appreciated by guests.
Room Quality
7.6
Rooms were spacious and comfortable, but some guests reported maintenance issues and roaches.
Amenities
7.1
Guests found the amenities satisfactory, with mixed reviews regarding facilities like pools and spas.
Value for Money
7.6
Opinions varied on the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.6
Breakfast and restaurant services received positive feedback, although some guests wished for more variety.
Overall Experience
8.2
Most guests had a positive overall experience at the hotel and would recommend it to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 18:05

Property Description

Spectacular Views and Convenient Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Delicious Dining Options
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Comfort and Convenience
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self-parking is available onsite.

Make yourself at home at The Hillside Resort Siargao, perfectly located within reach of popular attractions. Book now to experience a serene stay nestled in nature.

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

Cleanliness: 7.8
Service: 8.3
Location: 8.3
Room Quality: 7.6
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8.2
J
Jennifer family
6
Pros:

The villa was comfortable and cozy and aesthetically appealing. However, there was a spark on our roof that seemed a precursor to a fire which kept us up at night. There was a crab that crawled out of the toilet, subsequently clogging it. In the pool, a woman was picking out lice from her daughter’s hair (into the water), saying the lice that inhabited her hair were large and plentiful, all within earshot of the staff. The property was also under construction, so we were unable to use the spa. The lagoon seemed dirty and unkempt

We were out for most of the day because we had excursions everyday we were there, but those were our complaints.

The hotel is close to the main road with tricycles that pass frequently (only 30 PHP per person). The staff were welcoming and friendly and the happy hour was delicious albeit limited.

Despite my reservations, we had an overall pleasant stay but would probably recommend a different resort to our friends

2025-05-13 via Nuitee
R
Rohan partner
10
Pros:

We thoroughly enjoyed our stay at the hillside resort. The staff were very welcoming and we loved the overall vibe of the resort. It was a very relaxing stay.

2025-03-12 via Nuitee
R
ruby
6
Pros:

Need some renovation

2025-02-26 via Nuitee
O
Owen
6
Property undergoing Improvements
Pros:

Property is undergoing improvements, and it needs it. Staff are great, always trying to help and make your stay better. Once the improvements have been completed, I think it would be worth the money we paid.

2025-02-20 via Nuitee
B
Brett family
4
Pros:

The only thing good was the food..

The pool was dirty, jacuzzi was used as storage, rooms were a tiny box, no hot water, no water pressure, and bathroom appliances were all broken. There were tiny, dead bugs in all of the cocktails due to a dirty bar.

There were no towels in my room so I asked the front desk if I can get some so I can shower, and their response was “can’t you shower tomorrow?” When I said that I cannot wait until tomorrow to shower they said they don’t have any clean towels and that they are in the dryer. That was a lie because their dryer supposedly took 6 hours to dry. After 2 hours of begging they grabbed me used pool towels that were still wet. I couldn’t believe it.. Sad thing is they were very rude about it.

This place should be taken off of Expedia.

Message to management: The girls at the front desk are pocketing the money when guests order laundry service.

2025-02-12 via Nuitee
V
Veronica family
10
Pros:

Very convenient place. All suggested places from the front desk was great. The pick up and drop off from the airport was prompt. Love the services. Quiet place.

2025-01-10 via Nuitee
J
Jakob
4
Lots of bugs
Pros:

The room was not as expected. It was old, dirty and there were lots of bugs. We killed two cockroaches in our room during our stay. The showerhead was rotten and broke off. The closet door did not open. The outside areas was ok, but not as advertised in the pictures. The establishment could use a renovation. There are a lot of similarly priced hotels in the same area I would rather stay in.

2025-01-04 via Nuitee
E
Eric
10
Pros:

This place is great, especially if you want to be off the main road, but still close to everything.

2024-12-13 via Nuitee
R
Ramon friends
6
Pros:

Interior plumbing fixtures need to be updated.

2024-06-28 via Nuitee
R
Ramon
6
Pros:

No comment

2024-06-28 via Nuitee
K
Kayla family_with_children
10
Pros:

Great place. The atmosphere of the resort is amazing. You cant tell there are other guests since the trees provide so much privacy. Again, the ambiance with the trees and natural woods makes it so lovely. Staff was very helpful and accommodating. The common areas are gorgeous and have such a great view of sunset. Didnt bother eating at the restaurant cos of prices; but its just Siargao prices in general. Massage place across the street is good.

2024-05-16 via Nuitee
P
Peipei partner
8
Pros:

Very good stay

2024-05-06 via Nuitee
M
Mark
10
Pros:

It felt comfortable, the scenery was amazing

2024-04-17 via Nuitee
J
Joseph
8
Pros:

I liked dipping in the pool, getting a drink at the internal bar and admiring the garden and plants

2024-03-15 via Nuitee
A
Anna
8
Pros:

Staff is accommodating and friendly. There are few things that need to be fixed. The shower temperature is either super hot or super cold, nothing in between. There’s barely water coming out from the sink faucet. Their jacuzzi is not working when I arrived but they have told me it hasn’t worked for a while. Though the resort is very calming, lots of trees and ornamental plants. So far I enjoyed my stay in spite of a few broken amenities. Their pool btw is surprisingly warm even though it is not heated.

2024-03-09 via Nuitee
A
ANDREW partner
8
Pros:

Its a lovely place to stay but the mosquitoes in the room at night will eat you alive. The staff are happy to spray the room if you ask. Our room had stairs to the second level. They were very steep so make sure you are fit. Also the bathroom was on the lower level so negotiating the vertical stairs during the night was not for the faint hearted.

2024-03-02 via Nuitee
K
Kayceleen
6
Pros:

You can still improve the amenities

2024-02-16 via Nuitee
C
Coen
10
Pros:

Hele prettige en schone accommodatie in de buurt van veel winkeltjes en restaurantjes

2024-02-13 via Nuitee
G
Gabriel
10
Pros:

The Hillside Resort was the perfect stay for us. If you are looking for a quiet place close to the downtown area on Tourist Road, by bike it is 7 min. The resort had all services available (i.e. motorbike rental, island hopping tours, etc.) Its all away from the traffic and noise and the sound of nature around us was beyond the experience we anticipated. Maraming Salamat Hillside staff and management for the amazing service!

2024-01-09 via Nuitee
T
Tâm partner
6
Pros:

Climatisation trop bruyante

2023-08-30 via Nuitee