Radisson Blu Hotel & Spa, Daugava Riga

Absolute Failure
New Year’s Eve Dinner | €340
No drink service — guests had to queue at the bar. The line was so long that our food went cold. Drinks listed on the menu were unavailable.
Total service collapse: even hours later and just before midnight, plates and empty glasses from the starter were still on the table.

When we complained, staff were rude and dismissive. No manager available. No apology. No compensation. Not even water.
This felt like a cash grab, not a celebration — especially shocking for a Radisson and despite our VIP status.
Overpriced. Unacceptable. Avoid for special events.

This hotel stay was extremely disappointing and the worst I have ever experienced.

The so-called “green cleaning” policy is unacceptable: trash was not removed from our room for three days, even after we asked. The room was cold due to poor heating, the toilet did not flush (we had to flush it manually with a trash bin), and no napkins were replenished.

Due to a reception mistake, we and our child were woken up at 4:30 a.m. by a wrong wake-up call, ruining our last night’s sleep. We also requested a double bed but received two separate beds with a gap, forcing our child to sleep in between — unsafe and unacceptable.

The restaurant was poorly maintained (dirty chairs), and dessert took an unreasonably long time to arrive.

The SPA was tragic: torn bathrobes, worn-out towels, an overcrowded jacuzzi for only a few people, and an overpowering aroma in the steam room that made our eyes water. We received the SPA for free as compensation — which was good, because I would not pay for such an experience.

Only one positive note: the first-day receptionist genuinely tried to help. Overall, I do not recommend this hotel, especially for families.

Everything is fine.The hotel is convenient for staying with children. It is located in a beautiful place, close to many picturesque buildings, monuments, churches, restaurants, and shops. The breakfast is delicious, there is something for every taste, and you are given plenty of time to eat. The reception staff are friendly and always ready to help. We booked a room for three people with a spa. So we had a wonderful time relaxing in the sauna and swimming in the pool. We liked everything.

It felt budget hotel, great location bus 22 stops basically outside from the airport. And it's 1km walk over the bridge to old town.

It's dated and I didn't enjoy the spa, water was cold so not worth the extra money.

Breakfast was good and staff friendly.

This hotel was once built and then forewer forgotten. Rooms look terrible, outdated and desparately need renovation. I will add couple photos of my standard room.
Spa is small and the general area has a big pool with cold water. Spa itself is quite cold, so sauna is only normal place. When i went to spa and gave my voucher then lady was confused why i'm still standing. My room didn't include bathrobe, so, i was standing there with my clothes ... waiting for key for locker or some furter introduction.. for asking i got it. First key opened somebody elses locker with clothes in. Second try was success. Also wondered where i should but the key in the spa ... spa shower room was interesting too with unfinised renovation.

We were in shock to find out that you have to pay a lot extra to use the pool. On the advertisements it clearly shows extra charge for taxi, extra charge for extra bed, but no place could I see a charge for the pool. Their charge for the pool was very high for 2 hours. So we were all very disappointed to stay 6 days and not get to use the pool. Even with all of the good....you don't forget disappointment like that.

Don't let earlier reviews put you off this beautiful hotel!

I booked as always prefer a beautiful view over being directly in the town.

I booked a junior suite which is located in the renovated part of the hotel and it was wonderful.
Room 511, came with not one but two balconies. The room was spotless and had wonderful AC.

Right from checkin the staff were friendly and attentive.

The daily breakfast in the restaurant was delicious and had many delicious options.

I literally can't say anything bad about this experience as everything really was perfect.

To get to the old town it's about a 15 minute walk across the bridge so all very local.

Treat yourself to an upgraded room and have a lovely time when there, this hotel really is a hidden gem.

I would stay here again in a heart beat!!

The Blu was an easy walk across the bridge, but a major hotel near the airport should provide a shuttle to and fro, for the convenience. Otherwise a nice pleasant stay.

Stayed two nights. Room was not cleaned or made up after being at work all day. Endless lineups at reception with lack of staff. Poorly equipped tables in resto. Staff will not bring anything to rooms if requested, for example extra glasses cutlery. Had to clean my own room and toilet. Overall, unpleasant stay.

A well situated hotel . Needs renovation (room looked a little old) . The service at the breakfast was somehow SLOW

I felt the hotel rooms were a bit run down and did not offer value for money. Additional payment to use the spa/pool facilities was unexpected given the cost of stay

Lovely view of the city from the room. Staff is very friendly. Rooms are very nice and updated but exterior needs massive renovation. Still, the best hotel in Riga. Too many smokers at the entrance. Breakfast was lovely.

Everything was great! Room, view, breakfast, bed... . We have been there many times and will return for sure again.

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Very badly maintained rooms but very good food. Staff was friendly and location is fine. Hotel must shut down for renovation.

Hotel is in a good location. If you happen to stay on the Riverside, you have great views of the city the buffet breakfast in the morning is outstanding probably the best buffet breakfast I’ve ever had at a hotel easily walkable to get into downtown Riga or you can take the shuttle across the bridge 10 to 15 minute walk or a five minute shuttle ride Great place to stay if you’re Riga

Construction going on first floor of building, have to pay to use pool and spa that is shown in pictures, only assisted once by front desk when checking in, every other time was ignored, rooms run down and messy, and very out of the way. Save your money for a cheaper and better hotel in old town. Also, wanted to reiterate the services advertised (pool/spa) are not apart of hotel, they are run by a company called KO. Do not expect a place with spa in the name to actually provide a spa to guests.

We stayed here for 3 nights on our honeymoon. The hotel is outdated from the outside, but quite alright on the inside. We stayed in a suite for reward members and the room itself was nice, but could have been better. E.g. we didn't have a fridge and the balcony looked horrible, dangerous even. Also the customer service could have been a looot better...In the beginning we had a wrong amount of beds (which they fixed fast). There were food crumbs on the floor when we arrived and after asking for cleaning 3 times (they said they would take care of it) they informed us that the room service was no longer available that evening and so I had to clean it up myself. We got a "sorry" but that was all. Wouldn't go there again.

Too big to be good. AC not working. Technician has tried several times. Room was not even ready on arrival. Spa is not really a spa but a very old swimming pool with a jacuzzi and sauna. A lot of things are not working in the hotel. No value for money.

Bathroom was horrible in the age of 1960.
Very close to the City Center. In general the hotel definitely needs to be renovated and cannot be compared to any other modern Radisson Hotels in Europe