Sugata Hotel Osaka Shinsaibashi, Series by Marriott

Hotels
8.2 (3037 reviews)
Minamisenba, 2-6-25, Chuo-ku , Osaka , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.66
Some reviewers noted cleanliness issues, particularly with bathrooms.
Service
9.13
Many reviews praised the staff for being friendly and helpful.
Location
9.17
The location is consistently highlighted as excellent, close to shopping and dining.
Room Quality
7.12
Several comments indicated that room sizes are small and uncomfortable for more than one person.
Amenities
8.15
Amenities received no specific complaints, and some found them adequate.
Value for Money
8.11
Positive comments about value, but some believe better options exist at the same price.
Food and Beverage
7.66
Breakfast was considered decent but limited.
Overall Experience
8.63
Overall experiences were favorable despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Central Location in Osaka
Bespoke Hotel Shinsaibashi is ideally located in Osaka, just 400 meters from TKP Shinsaibashi Ekimae Conference Center. Guests can easily explore popular attractions like Shinsaibashi Station, Namba Shrine, and Stage Ku.

Comfortable Rooms with Modern Amenities
Experience comfort in every room at our 3-star hotel, equipped with air conditioning, flat-screen TV, fridge, kettle, and a desk. Enjoy the convenience of having bed linen, towels, and a hairdryer provided during your stay.

Convenient Services and Facilities
Start your day with a delicious buffet breakfast and stay connected with free WiFi throughout the property. Our 24-hour front desk ensures assistance whenever you need it. Plus, the entire property is non-smoking for a pleasant environment.

Book your stay at Bespoke Hotel Shinsaibashi for a memorable experience in Osaka.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3037 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
P
PEI Ti couple tw
8
服務態度好
Pros:

地點好

Cons:

房間小

2026-07-04 via Nuitee
T
tegan solo_traveller au
8
Quiet hotel in good location
Pros:

Very quiet room, convenient location

Cons:

I stayed for 5 nights, my room was not cleaned once, I was just given fresh towels etc

2026-07-04 via Nuitee
G
G solo_traveller jp
8
2026-07-04 via Nuitee
N
Nakandakari couple jp
10
2026-07-03 via Nuitee
I
ISHII couple jp
8
スガタホテルを選んで良かった!
Pros:

部屋、バスルームが綺麗

Cons:

喫煙所が汚かった

2026-07-03 via Nuitee
solo_traveller jp
7
2026-07-02 via Nuitee
solo_traveller jp
7
2026-07-02 via Nuitee
J
Junici extended_group jp
7
2026-06-30 via Nuitee
Y
YUKA couple jp
7
2026-06-30 via Nuitee
J
Joi solo_traveller us
8
I visited the area for leisure and was able to tour and relax. There are a lot of restaurants nearby too.
Pros:

The hotel is close to shopping and metro stations. They also had umbrellas available, however, due to the constant rain I was able to walk across the street and buy my own.

Cons:

The lighting in the room was dim. There was also a substantial step up into the bathroom.

2026-06-29 via Nuitee
J
Joanna couple tw
9
2026-06-28 via Nuitee
Y
Yukiko couple jp
5
bespokeの時よりダサい
Pros:

めちゃくちゃ便利なところにありました。

Cons:

bespokeの時よりも内装がダサくなってたり、全体的に明るくなってて、もうすこし文化度高かったのに、、、

2026-06-28 via Nuitee
S
SACHIYO solo_traveller jp
7
2026-06-26 via Nuitee
M
Michael solo_traveller it
8
2026-06-26 via Nuitee
K
Katharine couple us
9
Convenient, good value, safe, and clean!
Pros:

Easy to get to, very convenient location close to Dotonbori with lots of stuff close by, while being quiet and away from the crowds/noise! The neighborhood around has many cute cafes and restaurants.
Felt safe and secure with keycard access to your floor. Our room was comfortable, super clean bathroom.
Staff is kind and helpful.

Cons:

Room is tiny, but okay if you are only there to sleep. If you have more than two roller bags, it will be insanely tight in the standard double room. This was fine for us, small rooms are standard in Japan, and we were out during the day. However we had larger rooms at hotels in other cities for cheaper. Maybe there are other rooms that are larger though!!

2026-06-25 via Nuitee
R
Ruby extended_group au
4
Completely average
Pros:

It was a good location, and the aesthetics of the hotel were nice. The staff were very nice and helpful. It was close to a few train stations which was useful. This place would be good for a one or two night stay maximum, but any longer and you'll get frustrated!

Cons:

The room was tiny. There wasn't enough space for me and my brother to both fit our suitcases in our room. We had to stack furniture to even be able to half open our luggage. It was the smallest room of our Japan trip, and also the most expensive. The pillows also sucked, and even after stacking two on top of each other, neither of us could sleep because they were so flat

2026-06-25 via Nuitee
N
Noha couple eg
7
Ok... in no other options
Pros:

OK, if no other options :-(

Cons:

size of the room , the leveling while walking into the bathrooms :-(

2026-06-25 via Nuitee
U
Urmi solo_traveller au
10
Had a great stay! Staff were helpful and allowed luggage storage both before and after stay
Pros:

Close to train stations and short walk to Shinsaibashi and Dotonbori. Staff were very friendly and amenities were clean and well maintained.

2026-06-23 via Nuitee
Özkan couple tr
8
2026-06-23 via Nuitee
T
Tsubasa solo_traveller jp
9
2026-06-23 via Nuitee