Sugata Hotel Osaka Shinsaibashi, Series by Marriott

Hotels
8.2 (2970 reviews)
Minamisenba, 2-6-25, Chuo-ku , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.66
Some reviewers noted cleanliness issues, particularly with bathrooms.
Service
9.13
Many reviews praised the staff for being friendly and helpful.
Location
9.17
The location is consistently highlighted as excellent, close to shopping and dining.
Room Quality
7.12
Several comments indicated that room sizes are small and uncomfortable for more than one person.
Amenities
8.15
Amenities received no specific complaints, and some found them adequate.
Value for Money
8.11
Positive comments about value, but some believe better options exist at the same price.
Food and Beverage
7.66
Breakfast was considered decent but limited.
Overall Experience
8.63
Overall experiences were favorable despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Central Location in Osaka
Bespoke Hotel Shinsaibashi is ideally located in Osaka, just 400 meters from TKP Shinsaibashi Ekimae Conference Center. Guests can easily explore popular attractions like Shinsaibashi Station, Namba Shrine, and Stage Ku.

Comfortable Rooms with Modern Amenities
Experience comfort in every room at our 3-star hotel, equipped with air conditioning, flat-screen TV, fridge, kettle, and a desk. Enjoy the convenience of having bed linen, towels, and a hairdryer provided during your stay.

Convenient Services and Facilities
Start your day with a delicious buffet breakfast and stay connected with free WiFi throughout the property. Our 24-hour front desk ensures assistance whenever you need it. Plus, the entire property is non-smoking for a pleasant environment.

Book your stay at Bespoke Hotel Shinsaibashi for a memorable experience in Osaka.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2970 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
早坂 • couple • jp
8
Pros:

スタッフの方の対応が丁寧でした。

Cons:

ブッキングドットコムからの予約がうまく反映されていなかったのか荷物預け時とチェックイン時に少し時間を要しました。

2026-04-16 • via Nuitee
T
Takashi • solo_traveller • jp
9
2026-04-15 • via Nuitee
D
Delican • couple • tr
6
2026-04-13 • via Nuitee
S
silvano • solo_traveller • br
9
Ótimo quarto confortável próximo de pontos turísticos fácil acesso.
Pros:

Respeito e cuidados dos funcionários

Cons:

Um pequeno café da manhã poderia estar incluso

2026-04-13 • via Nuitee
M
Mónica • couple • jp
7
Exceptionally clean but uncomfortable beds
Pros:

The rooms were exceptionally clean, which is my top priority. The breakfast buffet at the attached cafe was very tasty and fresh, one of these I’ve had at a hotel of this price range. The building felt new or at least recently remodeled and the common areas in the lobby were nicely decorated.

Cons:

The bed (and pillows) were extremely firm which I found uncomfortable. I have had better sleep on futons in the floor. The double room was quite small for two people. We only had backpacks which worked out for us, can’t imagine trying to open a large suitcase there, but this is typical for Japan.

2026-04-12 • via Nuitee
E
Elyas • couple • au
10
Amazing, I’d go back to this hotel.
Pros:

Location was great, near 7-11 and a family mart for convenience. Close to the subway too which was great. Rooms were always cleaned, breakfast was amazing 👌

Cons:

N/A

2026-01-23 • via Nuitee
M
Miho • solo_traveller • jp
10
2026-01-20 • via Nuitee
V
Victoria • couple • gb
5
Good location, friendly staff, but room to small for price.
Pros:

Location

Cons:

Room very small, not enough room to open suitcase. Bathroom a bit dirty as well.

2026-01-20 • via Nuitee
B
Bihter • family_with_children • tr
6
Pros:

Çalışanlar çok güleryüzlüydü.

Cons:

Odaya 2 kişi sığmak zor! Aşırı küçük odalar.

2026-01-20 • via Nuitee
C
Carolina • couple • br
9
2026-01-20 • via Nuitee
Y
YOSHIE • family_with_children • jp
9
Pros:

スタッフの対応がよかった

Cons:

トランク2個ひろげたら、部屋がいっぱいになってしまったが、全体的にすごく満足

2026-01-19 • via Nuitee
A
Aaron • solo_traveller • ie
8
2026-01-19 • via Nuitee
欣 • family_with_children • cn
9
Pros:

位置绝佳，出入方便，便利店小酒馆都有

2026-01-19 • via Nuitee
S
Sergio • couple • jp
9
Great value for money and location
Pros:

Great location, 5 minutes walk to metro and close to many stores and restaurants. Also convenience stores across the street.

Cons:

Missing wardrobe, on the small size room but still quite comfortable

2026-01-19 • via Nuitee
A
Abdullah • couple • tr
10
2026-01-19 • via Nuitee
W
Wang • family_with_children • cn
5
还可以，交通方便，唯一心里不舒服的就是被褥看起来有点旧，上面不干净。
Pros:

这里离心斋桥很近，比较方便，我们每天都可以去逛一逛。门口就是便利店，也非常方便

Cons:

房间比较小，行李不太好放。主要是床铺上面有头发，还有一些黑，对于这方面有要求的我，心里不太舒服，幸亏带的一次性的被套。

2026-01-19 • via Nuitee
F
Fernando • couple • us
1
Will NEVER stay here again
Pros:

Location the hotel by same name in Tokyo was great but the one in Osaka terrible

Cons:

Room was very dirty, we had to move out to another room, rooms are super small no space for luggage, no place to put clothes had to climb up to enter restroom,staff was rude

2026-01-19 • via Nuitee
S
SARA • extended_group • jp
10
最高
Pros:

対応もよく綺麗だった

Cons:

ない

2026-01-19 • via Nuitee
T
Takeo • family_with_children • jp
2
Cons:

部屋の床が汚くて、換気扇がホコリだらけですアレルギーがあったので辛かったです。

2026-01-19 • via Nuitee
C
Clarissa • couple • it
10
Da sogno, è super vicino al centro di OSAKA
Pros:

La struttura era centralissima al centro ed alla movida di Osaka. Le stanze non sono grandissime, ma noi con 2 valigie large e 2 trolley ci siamo adattati alla perfezione.
Prodotti per la cura della persona meravigliosi, tutto super pulito. Lo consiglio fortemente

Cons:

NULLA

2026-01-19 • via Nuitee