Sugata Hotel Osaka Shinsaibashi, Series by Marriott

Hotels
8.2 (3094 reviews)
Minamisenba, 2-6-25, Chuo-ku , Osaka , JP
+81 6-4708-3360

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.66
Some reviewers noted cleanliness issues, particularly with bathrooms.
Service
9.13
Many reviews praised the staff for being friendly and helpful.
Location
9.17
The location is consistently highlighted as excellent, close to shopping and dining.
Room Quality
7.12
Several comments indicated that room sizes are small and uncomfortable for more than one person.
Amenities
8.15
Amenities received no specific complaints, and some found them adequate.
Value for Money
8.11
Positive comments about value, but some believe better options exist at the same price.
Food and Beverage
7.66
Breakfast was considered decent but limited.
Overall Experience
8.63
Overall experiences were favorable despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Central Location in Osaka
Bespoke Hotel Shinsaibashi is ideally located in Osaka, just 400 meters from TKP Shinsaibashi Ekimae Conference Center. Guests can easily explore popular attractions like Shinsaibashi Station, Namba Shrine, and Stage Ku.

Comfortable Rooms with Modern Amenities
Experience comfort in every room at our 3-star hotel, equipped with air conditioning, flat-screen TV, fridge, kettle, and a desk. Enjoy the convenience of having bed linen, towels, and a hairdryer provided during your stay.

Convenient Services and Facilities
Start your day with a delicious buffet breakfast and stay connected with free WiFi throughout the property. Our 24-hour front desk ensures assistance whenever you need it. Plus, the entire property is non-smoking for a pleasant environment.

Book your stay at Bespoke Hotel Shinsaibashi for a memorable experience in Osaka.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3094 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
P
Pillay • couple • za
8
Pros:

Hotel was very pretty, great amenities
Staff were efficient and helpful.
Loved the option of laundry
Great location
Loved the PJs

Cons:

Rooms were cleaned very late and we ended up not having our room cleaned our entire stay

Very small room

2026-10-24 • via Nuitee
M
Maria Josefina • couple • us
9
Pros:

Walking distance to train station.

2026-10-24 • via Nuitee
S
Sollberger • couple • ch
8
2026-10-22 • via Nuitee
P
Phornthip • couple • au
8
2026-10-22 • via Nuitee
K
Kate • couple • au
10
It was excellent and the staff were warm and acommodating.
Pros:

The property is compact (I was in a one bedroom) but it had everything you need and was super clean and tidy

Cons:

Not much to Fault!

2026-10-21 • via Nuitee
J
Joan Tortosa • family_with_children • es
8
2026-10-20 • via Nuitee
R
robert • couple • se
1
2026-10-20 • via Nuitee
N
Natsumi • extended_group • jp
8
2026-10-19 • via Nuitee
C
Carlos • solo_traveller • us
10
2026-10-17 • via Nuitee
J
JIA YIN • couple • ca
9
2026-10-17 • via Nuitee
J
Juliana • extended_group • nl
10
2026-10-17 • via Nuitee
Z
Zarina • family_with_children • kz
8
2026-10-17 • via Nuitee
A
Aida • solo_traveller • ae
10
2026-10-16 • via Nuitee
J
Juliannus • solo_traveller • nl
7
Leuk hotel
Pros:

Mooi hotel, modern en vriendelijk personeel.

Cons:

De kamer was echt klein voor 2 personen. We zijn vaak in Japan geweest maar per definitie de kleinste kamer ooit geboekt. Zag op de foto heel anders uit.

2026-10-16 • via Nuitee
S
Serhat • couple • tr
7
Pros:

Konumu, temizliği ve çalışanları gayet iyiydi

Cons:

Kahvaltı düzeni kötüydü, ilgili personel kafe içindeki çalışan kişinin tavırları ve biten ürünleri yenilememesi boşuna kahvaltılı oda tutmuşum dedirtti

2026-10-14 • via Nuitee
A
ayami • extended_group • jp
8
2026-10-13 • via Nuitee
A
Agata • couple • es
10
2026-10-11 • via Nuitee
K
Karla • couple • hr
10
Pros:

Odlična lokacija, jako čisto i uredno, lijepe sobe. Sve preporuke.

2026-10-11 • via Nuitee
K
Kyle • solo_traveller • au
8
Overall great stay and would recommend.
Pros:

The hotel was well maintained, rooms cleaned regularly and great service from all staff.

Cons:

The bed was quite hard and the pillows unsupportive.

2026-10-10 • via Nuitee
Y
Yuhsuan • couple • tw
8
Pros:

地理位置方便

Cons:

房間狹小行李箱要關起來

2026-10-10 • via Nuitee