Hotel Metropole

Hotels
8.5 (1627 reviews)
Praça D. Pedro IV, 30 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Good breakfast
Cons:
Lack of kettle in room
Breakfast variety could improve

Categories

Cleanliness
8.08
Many reviews highlight the cleanliness of the hotel, with mentions of super clean rooms.
Service
9.05
Staff were noted to be very helpful and kind, providing great service.
Location
9.09
Perfect and central location close to attractions and public transportation.
Room Quality
8.04
Rooms are clean and tidy, but some mention they felt a bit tired or could use updates.
Amenities
8.57
Amenities like breakfast were generally appreciated, although some expressed a wish for more variety.
Value for Money
8.53
Many found the room pricing very reasonable.
Food and Beverage
8.08
Breakfast received mixed reviews, being satisfying but lacking variety.
Overall Experience
8.55
Overall, guests had a positive experience and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Luxurious Art Noveau Boutique Hotel in the Heart of Lisbon

Individually Stylized Rooms with Antique Furniture

Experience the charm of the Metropole's rooms featuring a blend of antique furniture and modern amenities. Relax on your balcony overlooking Rossio Square or the historic Carmo Ruins. The bathrooms adorned with traditional Portuguese tiles offer a touch of local authenticity.

Revivalist Ambience and Exclusive Wine Bar

Unwind in the lobby's revivalist atmosphere and savor exclusive Portuguese wines at the bar. Immerse yourself in the cultural richness of Lisbon while enjoying complimentary Wi-Fi in public areas.

Prime Location for Exploring Lisbon

Conveniently situated on Lisbon's main square, Rossio, the Metropole provides easy access to the Alfama district, Barrio Alto, and other main attractions. With Lisbon Portela Airport just 15 minutes away, your adventure awaits.

Important information:

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please present the credit card used to secure your reservation when you check in at the property.

If you are paying with a credit card from another holder, please provide the hotel with the following documents before arrival:

- Letter of authorization with the cardholder's signature;
- Photocopy of the credit card of the holder (front and back of the card with the signature of the holder).

Please note that the hotel may contact the cardholder to verify the information provided.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for € 40 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1627 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
S
sylvie • extended_group • fr
10
Très bel hotel - nous recommandons et reviendrons avec plaisir.
Pros:

Nous avons été très agréablement surprises par cet hotel : emplacement central, confort des chambres et de la literie, décoration des chambres et de l'hotel, l'amabilité et le service offert par le personnel (nous avons été conseillées tous les soirs pour le diner). Nous avions une chambre avec vue magnifique sur la place et sur la colline du chateau en fond. Nous avons vraiment bien apprécié cet hotel et y retournerons avec grand plaisir.

Cons:

Pas de point réellement négatif mais plutot des suggestions d'amélioration : Bénéficier de la vue sur la place = bruits de la place. Une meilleure insonorisation serait top mais nous comprenons que cela ne soit pas facile au vu de la construction de l'immeuble. Pour les personnes sensibles au bruit (comme nous), prévoir des bouchons d'oreille. La salle de bains était très grande, un meuble pour pouvoir poser les affaires de toilettes serait un vrai plus car à l'exception d'une petite étagère, il n'y a rien pour déballer ses affaires.

2026-03-12 • via Nuitee
D
David • family_with_children • cz
6
Pros:

Hotel je na skvělém místě v centru města, nákupní zóna a spousta skvělých restaurací je hned za rohem.

Cons:

Vybavení pokojů je zastaralé, náš pokoj byl dost tmavý, ponurý. Zamykání pokoje nevzbuzuje pocit bezpečí, stejně jako nefunkční trezor. Na fotkách vypadá vše o dost lépe, než ve skutečnosti je.

2026-03-12 • via Nuitee
D
Dalva • couple • br
9
Informationen und Tipps sehr gut vom der Reception
Pros:

Die Lage, die Aussicht unbezahlbar vom 5. Stock und das Personal

Cons:

Alles Gute

2026-03-11 • via Nuitee
F
Fernanda • couple • br
10
Pros:

De tudo. Fomos mto bem atendidos pelo João. O check in foi antecipado. Fizemos tudo a pé devido a excelente localização.

2026-03-11 • via Nuitee
M
Martha Inês • couple • br
8
2026-03-11 • via Nuitee
M
Marija • couple • rs
10
Odlično
Pros:

Sve je bilo odlično

2026-03-09 • via Nuitee
E
Elisabetta • family_with_children • it
8
Ottima posizione
Pros:

Posizione ottima. Camera molto grande. Lenzuola di ottima qualità. Colazione molto buona. Terrazzino molto carino

Cons:

Porte scricchiolamenti nelle camere e vasca/doccia con tenda di plastica….

2026-03-09 • via Nuitee
S
Satu • couple • se
10
Utmärkt läge och bra frukost!
Pros:

Läget! Frukosten var mycket bra utsikten från matsalen mot Rossio var magnifik!

2026-03-09 • via Nuitee
D
Dalys • family_with_children • pa
7
Cerca de todo en medio del Casco histórico
Pros:

Ubicación inmejorable, desayuno bastante bueno, personal muy atento, buen servicio de limpieza en la habitación .

Cons:

Se permite fumar a los huéspedes en el area anexa a la recepción.

2026-03-09 • via Nuitee
R
Richard • solo_traveller • gb
9
We loved this central hotel
Pros:

Perfect location, large room with balcony

Cons:

Room bit old fashioned, no kettle nor tea-coffee making facility

2026-03-06 • via Nuitee
M
Matthews • couple • us
8
Pros:

Boutique experience with polite staff, clean everything, and good breakfast.

Cons:

The TV was a little dated/restricted and the shower head was not able to be affixed well. The street noise was slightly awakening, but you can't do much about that.

2026-03-06 • via Nuitee
K
KAORI • couple • jp
8
2026-03-03 • via Nuitee
M
Marie Prinzessin von • solo_traveller • at
9
2026-03-03 • via Nuitee
A
Amabile • couple • us
10
If I go back to Lisbon. I will stay there again. Very good! Well done!
Pros:

The best location in Lisbon. Staff was super nice and helpful. Super clean hotel.

Cons:

Everything was great.

2026-03-02 • via Nuitee
H
Håkan • extended_group • se
7
Pros:

Perfekt läge. Trevligt hotell och personal

2026-03-01 • via Nuitee
A
Amélie • couple • fr
10
2026-03-01 • via Nuitee
S
Sergio • couple • es
7
Pros:

Buena ubicación aunque al estar tan céntrico ruidoso algunas noches. El persona muy amable y estaba todo muy limpio.

Cons:

Mobiliario y apariencia viejo

2026-03-01 • via Nuitee
T
Thorsten • couple • es
9
2026-02-27 • via Nuitee
S
Soraya Maria • couple • br
10
Foi uma hospedagem maravilhosa!
Pros:

Os funcionários são muito educados e atenciosos; a localização é excelente, a mobília do hotel é lindíssima; o café da manhã é muito gostoso, com várias opções de alimentos.

Cons:

O quarto poderia ser maior.

2026-02-27 • via Nuitee
J
jenifer • couple • fr
7
Emplacement idéal pour visiter mais manque de propreté et de modernité au moins pour la salle de bain
Pros:

L’emplacement

Cons:

La salle de bain, et le nettoyage rideau de douche jauni sur le bas, lavabo pas net
Les couloirs et passages étroits
L’entrée est mal indiqué

2026-02-26 • via Nuitee