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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Lift / Elevator
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Luggage storage
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Bar
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Non-smoking throughout
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Daily housekeeping
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Staff adhere to local safety protocols
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Shared stationery like menus, pens are removed
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Key access
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Face masks for guests available
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Luxurious Art Noveau Boutique Hotel in the Heart of Lisbon
Individually Stylized Rooms with Antique Furniture
Experience the charm of the Metropole's rooms featuring a blend of antique furniture and modern amenities. Relax on your balcony overlooking Rossio Square or the historic Carmo Ruins. The bathrooms adorned with traditional Portuguese tiles offer a touch of local authenticity.
Revivalist Ambience and Exclusive Wine Bar
Unwind in the lobby's revivalist atmosphere and savor exclusive Portuguese wines at the bar. Immerse yourself in the cultural richness of Lisbon while enjoying complimentary Wi-Fi in public areas.
Prime Location for Exploring Lisbon
Conveniently situated on Lisbon's main square, Rossio, the Metropole provides easy access to the Alfama district, Barrio Alto, and other main attractions. With Lisbon Portela Airport just 15 minutes away, your adventure awaits.
Please note that when booking more than 4 rooms, different policies and additional supplements may apply.
Please present the credit card used to secure your reservation when you check in at the property.
If you are paying with a credit card from another holder, please provide the hotel with the following documents before arrival:
- Letter of authorization with the cardholder's signature;
- Photocopy of the credit card of the holder (front and back of the card with the signature of the holder).
Please note that the hotel may contact the cardholder to verify the information provided.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children from 4 years old to 11 years old stay for € 40 per person per night when using an available extra bed.
Children from 12 years old to 17 years old stay for € 80 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Bien placé, chambre impeccable et personnel accueillant.
Localização e tamanho do quarto.
Por ser numa rua muito movimentada, as vezes o barulho incomodava a noite e não tinha frigobar no quarto.
The location was absolutely perfect. The hotel had a large breakfast daily, the hotel staff was helpful and kind, the room was clean and comfortable. We would absolutely stay here again.
Ottima posizione, buona colazione
Scarsa pulizia, aria condizionata, doccia, wc e frigobar poco o totalmente non funzionanti
Very clean, well appointed in an excellent central location. Very friendly staff and good breakfast.
The room was a bit dated but the location and facilities made up for the inconvenience.
Lokasjon, fine store rom
Ikke kjøleskap på rommet. De har en enkel bar hvor man kan kjøpe sprit eller øl. Burde og ha vin med det hadde de heller ikke. Virket ikke som baren ble brukt og var derfor ikke noe de brydde seg om.
- Concierge was friendly and informative
- location was in the heart of city area
- AC working
- old plumbing/water was rusty
- carpet flooring was dirty
- room didn’t feel like it was cleaned thoroughly
El hotel es divino, el desayuno espectacular . La atención excelente . Muy buena gente . Volvería sin dudarlo.
La ubicación espectacular
Location location location
Beautiful interior like a 5 star hotel
Our room.was beautiful and spacious...ours with a balcony overlooking Rossio square
Nothing to fault look.nowhere else
The stairs at the entrance
And twice lift wasnt working
Ubicación excelente, buen trato del personal
Olores en la planta 4 a cloaca, solo un ascensor para todo el hotel, se estropeó un día entero y muy molesto pára mover maletas y la gente mayor
La ubicación es lo.mejor, queda cerca a varios lugares lindos de Lisboa.
Las camas cómodas y limpias.
El.Sr que hace el ingreso al hotel muy amable.
El ascensor es algo antiguo, al salir estaba dañado y debimos bajar las maletas por las escaleras 2 pisos.
La habitación que solicitamos tenia balcón pero no se podía abrir.
staff wonderful and very helpful . Well beyond requirements. Could not fault anything . Definate.y visit again
Nothing could be better
Breakfast is excellent. It's fresh and made to order from a menu with excellent variety.
The location is on the river walk. Everything was in a convenient walking distance.
The hotel interior is beautiful and appears to be recently modernized.
Getting luggage to/from the car and hotel entrance is a little difficult since the hotel is located in an older part of the city, but the staff did assist.
This was our first trip to Lisbon so we wanted a good hotel that was well placed, Hotel Metropole fits that description perfectly. We had a room on the 5th floor overlooking Rossio square with the castle on the hill behind. The Room was spotlessly clean (and cleaned every day) and spacious and set at a good temperature. Lots of storage for clothes. Walking to the waterfront was easy, all flat and no hills to negotiate. A short walk from the hotel gets you to shops, bakeries, restaurants and bars - perfect. Nothing was too much trouble for the reception team - We asked for a kettle and got one immediately, we asked for the safety deposit key - no problem. The breakfast had ample choice and was good value. We loved our stay here - we left with nothing but good thoughts of Hotel Metropole and the people of Lisboa
there is nothing to complain about here, we would stay here again on our next visit - the lift is small but i was eating so many pastel de natas that i chose to take the stairs every day instead
ロケーションが抜群に良い。
スタッフは自然体で優しく応対してくれます。
ロシオ広場でイベントがあると、騒がしい音が響くが、深夜は静か。
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