Hotel Metropole

Hotels
8.5 (1690 reviews)
Praça D. Pedro IV, 30 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Good breakfast
Cons:
Lack of kettle in room
Breakfast variety could improve

Categories

Cleanliness
8.08
Many reviews highlight the cleanliness of the hotel, with mentions of super clean rooms.
Service
9.05
Staff were noted to be very helpful and kind, providing great service.
Location
9.09
Perfect and central location close to attractions and public transportation.
Room Quality
8.04
Rooms are clean and tidy, but some mention they felt a bit tired or could use updates.
Amenities
8.57
Amenities like breakfast were generally appreciated, although some expressed a wish for more variety.
Value for Money
8.53
Many found the room pricing very reasonable.
Food and Beverage
8.08
Breakfast received mixed reviews, being satisfying but lacking variety.
Overall Experience
8.55
Overall, guests had a positive experience and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Luxurious Art Noveau Boutique Hotel in the Heart of Lisbon

Individually Stylized Rooms with Antique Furniture

Experience the charm of the Metropole's rooms featuring a blend of antique furniture and modern amenities. Relax on your balcony overlooking Rossio Square or the historic Carmo Ruins. The bathrooms adorned with traditional Portuguese tiles offer a touch of local authenticity.

Revivalist Ambience and Exclusive Wine Bar

Unwind in the lobby's revivalist atmosphere and savor exclusive Portuguese wines at the bar. Immerse yourself in the cultural richness of Lisbon while enjoying complimentary Wi-Fi in public areas.

Prime Location for Exploring Lisbon

Conveniently situated on Lisbon's main square, Rossio, the Metropole provides easy access to the Alfama district, Barrio Alto, and other main attractions. With Lisbon Portela Airport just 15 minutes away, your adventure awaits.

Important information:

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please present the credit card used to secure your reservation when you check in at the property.

If you are paying with a credit card from another holder, please provide the hotel with the following documents before arrival:

- Letter of authorization with the cardholder's signature;
- Photocopy of the credit card of the holder (front and back of the card with the signature of the holder).

Please note that the hotel may contact the cardholder to verify the information provided.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for € 40 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1690 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
J
jogems • couple • de
7
Pros:

Lage top überall erreichbar. Zimmer ok,betten sehr gut.

Cons:

Frühstück - einfach sehr wenig essenauswahl, geschirre teils nicht sauber . Nicht zu enpfehlen.

2026-05-09 • via Nuitee
E
Erwin • solo_traveller • nl
8
Prachtige plek, vriendelijk personeel, goede tip voor een leuk hotel in het centrum
Pros:

De locatie.

Cons:

Uitzicht aan de achterzijde is niet geweldig.

2026-05-07 • via Nuitee
S
Silvana • couple • uy
9
2026-05-06 • via Nuitee
G
Giulia • couple • it
8
2026-05-05 • via Nuitee
M
Max • family_with_children • it
9
Pros:

Posizione eccellente, buona colazione, staff cortese e disponibile

Cons:

La struttura è un po' datata, in una delle due camere non c'era il frigobar

2026-05-05 • via Nuitee
N
Nicole • solo_traveller • us
4
2026-05-04 • via Nuitee
E
Emilie • solo_traveller • be
8
Pros:

Localisation top ! Parfaite pour visiter la ville. Petit déjeuner varié avec de bons produits.

2026-05-03 • via Nuitee
R
Richard • couple • us
9
Very much enjoyed our stay here!
Pros:

Great breakfast spread. Room was upgraded to 5th floor with view of plaza and the castle. Location proved to be central to all our wanderings, very convenient walking distance for several districts.

Cons:

Room was very warm at night due to central a/c not being turned on yet.

2026-05-03 • via Nuitee
O
Olga • couple • es
10
2026-05-02 • via Nuitee
B
BORIS • solo_traveller • si
6
Pros:

lokacija

Cons:

slaba cistoča kopalnice, smrdljiv vhod v hotel, sami nosili tezke kovcke v 1. nadstropje

2026-05-01 • via Nuitee
P
Pedro • couple • pt
9
Maravilha
Pros:

Localização e limpeza

Cons:

Um pouco antigo

2026-04-30 • via Nuitee
D
Duska • couple • ch
10
Pros:

La centralità, la colazione

Cons:

Camera Poco isolata, si sentivano facilmente i rumori dalla strada e dal corridoio.

2026-04-29 • via Nuitee
J
Jane • solo_traveller • au
9
2026-04-29 • via Nuitee
N
Nadia • couple • ch
10
Perfekt
Pros:

Liegt sehr zentral, top Lage! Freundliches Personal und hilfsbereit. Frühstück gut! Sehr zufrieden gewesen und geräumiges Zimmer!

2026-04-29 • via Nuitee
S
Shoba • couple • my
6
Lisbon is beautiful so it makes up for any shortcoming one might experience. Stay was decent overall.
Pros:

The location is fantastic and very central and accessible to a lot of sight seeing options.

Cons:

Generally - the rooms are quite outdated for the price, the AC cannot be controlled and it got warm. Day 1, I was given a room with no view and that was really not at all worth it. Day 2, thanks to the kind reception staff - I was given a room with a view which was splendid. The day 1 experience was a dampener for me and I felt shortchanged and day 2 sort of made up for it.
Advise: unless you get a room with a view, it may not be worth it.

2026-04-28 • via Nuitee
V
Vanessa • solo_traveller • br
7
Satisfatória
Pros:

A localização é excelente!

Cons:

O restaurante na calçada, embaixo do hotel, canta músicas até tarde da noite.

2026-04-27 • via Nuitee
B
Barbara • couple • ie
7
2026-04-26 • via Nuitee
T
Teo • solo_traveller • sg
5
Not recommended for stay
Pros:

Location

Cons:

Cleanliness. Found dead cockroach

2026-04-25 • via Nuitee
C
Cyrille • family_with_children • fr
8
2026-04-25 • via Nuitee
E
Eva • solo_traveller • at
10
2026-04-23 • via Nuitee