Hotel Metropole

Hotels
8.5 (1790 reviews)
Praça D. Pedro IV, 30 , Lisbon , PT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Good breakfast
Cons:
Lack of kettle in room
Breakfast variety could improve

Categories

Cleanliness
8.08
Many reviews highlight the cleanliness of the hotel, with mentions of super clean rooms.
Service
9.05
Staff were noted to be very helpful and kind, providing great service.
Location
9.09
Perfect and central location close to attractions and public transportation.
Room Quality
8.04
Rooms are clean and tidy, but some mention they felt a bit tired or could use updates.
Amenities
8.57
Amenities like breakfast were generally appreciated, although some expressed a wish for more variety.
Value for Money
8.53
Many found the room pricing very reasonable.
Food and Beverage
8.08
Breakfast received mixed reviews, being satisfying but lacking variety.
Overall Experience
8.55
Overall, guests had a positive experience and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Luxurious Art Noveau Boutique Hotel in the Heart of Lisbon

Individually Stylized Rooms with Antique Furniture

Experience the charm of the Metropole's rooms featuring a blend of antique furniture and modern amenities. Relax on your balcony overlooking Rossio Square or the historic Carmo Ruins. The bathrooms adorned with traditional Portuguese tiles offer a touch of local authenticity.

Revivalist Ambience and Exclusive Wine Bar

Unwind in the lobby's revivalist atmosphere and savor exclusive Portuguese wines at the bar. Immerse yourself in the cultural richness of Lisbon while enjoying complimentary Wi-Fi in public areas.

Prime Location for Exploring Lisbon

Conveniently situated on Lisbon's main square, Rossio, the Metropole provides easy access to the Alfama district, Barrio Alto, and other main attractions. With Lisbon Portela Airport just 15 minutes away, your adventure awaits.

Important information:

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please present the credit card used to secure your reservation when you check in at the property.

If you are paying with a credit card from another holder, please provide the hotel with the following documents before arrival:

- Letter of authorization with the cardholder's signature;
- Photocopy of the credit card of the holder (front and back of the card with the signature of the holder).

Please note that the hotel may contact the cardholder to verify the information provided.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.5
Based on 1790 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
S
Sanni • couple • fi
8
2026-10-17 • via Nuitee
J
JUNG SOOK • couple • us
8
2026-10-16 • via Nuitee
J
Joanne Rainier-Pope • couple • za
9
Great location
Pros:

Perfect location. Spacious room with comfortable beds.

Cons:

The pillows were a little soft for us so it would be lovely if a few options of firmer pillows were available. Our air conditioning unit was not working.

2026-10-15 • via Nuitee
D
Deborah • couple • au
9
Vista from the 5th Floor
Pros:

Being so central with the view of the castle and square was beautiful from
Our 5th floor room. We opened the windows, moved the lounge chairs to sit and watch the view, and crowds below. Very enjoyable breakfast room with tall windows, and sun beaming in was a great way to start the day. Staff at front desk and elsewhere in the hotel were very friendly and helpful.

Cons:

Lift was great to have but it was a little scary and old.

2026-10-12 • via Nuitee
K
Katrin • solo_traveller • ch
7
Sehr zentrales Hotel.
Pros:

Sehr zentral, reichhaltiges Buffet.

Cons:

Das Hotel ist eher ältlich. Aber wenn einem das gefällt hat es auch Charme Man fühlt sich etwas zurückversetzt in die 70iger. Oder in einen alten Film. 😉

2026-10-11 • via Nuitee
M
Michael • solo_traveller • gb
8
Great location
Pros:

The location is excellent, good continental breakfast, the room was comfortable and large with a bath but it was a upgraded room.

Cons:

The hotel is dated and a little tired. There are no foreign TV channels, there are no evening dining or bar facilities and the hotel was quite difficult to locate initially because the signage is poor.

2026-10-10 • via Nuitee
H
Hitesh • couple • ae
5
we enjoyed it mainly because of the location - easy to move around from there
Pros:

Location was fantastic, Breakfast was poor for us as we are vegetarian. Room was ok - bathroom was spacious

Cons:

Small issues - like we couldn't find enough plugs, not much place to hang clothes, etc

2026-10-07 • via Nuitee
M
mario • couple • it
9
Il soggiorno è stato ottimo.
Pros:

La posizione dell'hotel e il personale gentilissimo.

Cons:

Nulla

2026-09-19 • via Nuitee
M
Maria Aparecida • extended_group • br
10
Muito confortável, localização perfeita
Pros:

Localização é maravilhosa. O prédio é antigo o que dá um charme a mais, mas os carpetes nos quartos poderiam ser retirados.

Cons:

Tios estava muito agradável, a acessibilidade ao elevador é algo muito delicado, é necessário subir com malas por um lance de escadas. Se as malas estiverem pesadas, isso se torna um grande problema.

2026-09-18 • via Nuitee
M
Massimo • solo_traveller • it
10
2026-09-18 • via Nuitee
I
ilyas • solo_traveller • tr
10
Pros:

Hello,First of all, we were extremely satisfied with Hotel Metropole, where we stayed during our 4-day visit to Lisbon. If you choose this hotel, it means you will be right in the heart of the historic city center. Thanks to this, you can walk everywhere and easily access public transportation. If you plan your routes starting from the top of the hills and moving down toward the river, you can comfortably explore the city on foot. After a tiring day, you can easily get back to your hotel and rest. I can confidently say that the hotel is more than adequate in terms of breakfast, cleanliness, and room size. The dinner recommendations we received from the front desk were absolutely amazing. We would like to thank the night shift receptionist once again for his suggestions, even though we couldn't catch his name.In short, it was a place we thoroughly enjoyed staying at.Note: I forgot to mention; there might be a water leak in the bathroom of room 48. I suggest you check it.

2026-09-17 • via Nuitee
K
Kjell • couple • no
8
2026-09-16 • via Nuitee
P
Paul • couple • ca
10
Loved it.
Pros:

Perfect location, fantastic breakfast buffet, very clean and beds were great. Also staff was very accommodating
In supplying ice for my wife’s ad knee.

Cons:

Nothing

2026-09-14 • via Nuitee
M
Michael • couple • ca
8
Pros:

Great location

2026-09-13 • via Nuitee
M
Marianna • extended_group • pl
9
Super hotel na zwiedzanie Lizbony.
Pros:

Bardzo dobra lokalizacja.

Cons:

Naleźy poprawić, lepiej uwidocznić szyld hotelu, bo mieliśmy problem z trafieniem we właściwe drzwi.

2026-09-13 • via Nuitee
S
Savas • solo_traveller • nl
8
Pros:

Nice location and friendly staff.

Cons:

The rooms are very old and the safety box does not work.

2026-09-10 • via Nuitee
S
Stephen • couple • gb
9
Brilliant pick for Lisbon
Pros:

Excellent location and brilliant staff. Comfortable room with a great view

Cons:

Nothing

2026-09-08 • via Nuitee
M
Matias • couple • ar
8
Excelente ubicación
Pros:

Muy comoda la habitación, amplia. Muy buen desayuno y atención del personal

Cons:

No funcionaba bien el aire acondicionado

2026-09-08 • via Nuitee
D
Daria • solo_traveller • at
10
Pros:

Die Lage, das sehr freundliche Personal, das Frühstück waren super und die Betten waren himmlisch! Wir haben hervorragend geschlafen!

Cons:

Da gab es nichts. Ich hätte nur gerne einen Föhn gehabt, aber bei den Temperaturen wurden die Haare auch so schnell trocken.

2026-09-08 • via Nuitee
D
Dorottya • couple • hu
7
Pros:

Remek elhelyezkedés, kedves személyzet

Cons:

A szobák hangszigetelése nulla, emiatt a kinti forgalmas út egész nap behallatszik a szobába.
Gyenge légkondi.

2026-09-08 • via Nuitee