Comfort Suites Normal University area

Hotels
Comfort Suites
8 (289 reviews)
310B Greenbriar Drive , Bloomington , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
5.83
Multiple mentions of dirty rooms, mildew smells, and poor maintenance.
Service
8.8
Some reviews mention rude staff, but also positive service experiences overall.
Location
9.34
Good location; convenient access to nearby amenities and attractions.
Room Quality
6.79
Issues with outdated rooms, maintenance problems, and cleanliness concerns.
Amenities
6.82
Amenities reported as lacking, including gym equipment missing and pool issues.
Value for Money
8.28
Some guests felt the price was too high for the quality of the stay.
Food and Beverage
9.83
Breakfast was frequently cited as good and a positive aspect of the stay.
Overall Experience
8.3
Mixed feelings; many guests enjoyed their stay, despite significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:26

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel is strategically situated near major interstates and popular attractions like U.S. Cellular Coliseum and Illinois State University.

Full-Service Amenities
Guests can take advantage of complimentary Wi-Fi, a heated indoor pool, hot breakfast, and a business center, ensuring a comfortable stay for both leisure and business travelers.

Well-Equipped Guest Rooms
Each room is furnished with essential amenities such as refrigerators, microwaves, and safes, providing convenience and comfort throughout your stay.

Book your stay at Comfort Suites today for a delightful experience filled with convenience and relaxation.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BMI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 289 reviews
Cleanliness: 5.83
Service: 8.8
Location: 9.34
Room Quality: 6.79
Amenities: 6.82
Value for Money: 8.28
Food and Beverage: 9.83
Overall Experience: 8.3
R
Robert extended_group us
10
Great nights sleep in a clean quiet place to stay.
Pros:

Nice and quiet. Easy to access the place.

Cons:

Breakfast was ok.

2026-05-09 via Nuitee
C
Cecelia solo_traveller us
7
Cons:

Great location. Super close to lots of stores.

2026-05-03 via Nuitee
A
Anna family_with_children us
9
2026-04-25 via Nuitee
T
Tabetha couple us
1
Do yourself a favor and don’t.
Cons:

The room was filthy. There was a very bad smell. The was something on the walls, food left in the fridge, something sticky all over the lamp, door was covered in dents and rust. Felt really gross being in that room. Fitness center was missing almost all dumbbells. It had no towels or anything available to wipe the machines down. Also a very bad smell in there. Pool was shut down by the health dept. Would not ever go back to this hotel.

2026-04-24 via Nuitee
R
Ron extended_group us
6
Overall met our needs two different nights. Cold food and no pool was disappointing
Pros:

Employees were nice. We had seven rooms and they accommodated us. Good variety at breakfast.

Cons:

Some rooms were smoky or obvious pot smell. We picked your hotel because we brought a high school baseball team and wanted to use the pool. Not having the pool or knowing it was going to be closed at all kind of sucked. The hot food was cold one morning because it wasn’t plugged in.

2026-04-23 via Nuitee
W
Williams extended_group us
10
Excellence
Pros:

No struggles, discrepancies, or issues. Excellent hospitality.

Cons:

N/A

2026-04-22 via Nuitee
G
Griffin couple us
1
I say no
Pros:

Cheap

Cons:

It was not cleaned well at all! Had other peoples trash in the bin disinfectant wipes under the bathroom sink wrapped around a pipe. And more on top of a wooden closet like they didn't finish cleaning it and left it up there. There was cheese balls under the beds and the bathroom door was really warn with paint chips and discoloration, like they never wiped but down. A lot of the furniture has scuffs. Also found a random red pill near the mini fridge. Also the pool was down and on the door there was a paper saying it was down for poor maintenance.

2026-04-21 via Nuitee
D
Drew couple us
10
2026-04-19 via Nuitee
A
Amy extended_group us
7
2026-03-31 via Nuitee
R
Rodrigo Cambraia family_with_children us
10
2026-03-18 via Nuitee
R
Rodrigo Cambraia family_with_children us
10
2026-03-18 via Nuitee
D
Destiney family_with_children us
3
Wasn’t very clean and denied to give us extra blankets
Pros:

The location

Cons:

Wasn’t very clean

2026-02-09 via Nuitee
C
Christopher family_with_children us
5
Needs a good cleaning and maintenance of the room
Pros:

Location

Cons:

Cleanliness of the hotel

2026-02-09 via Nuitee
D
Dominique family_with_children us
5
I checked out the day before because I wasn't happy with the cleanliness of the room
Cons:

Muffins at breakfast was stale and the toilet was dirty upon arrival

2026-02-09 via Nuitee
K
Kacey family_with_children us
10
2026-01-20 via Nuitee
T
Trent family_with_children us
9
not bad at all
Pros:

location = very convenient
loved carpet pattern in stairwells
staff was exceptionally attentive, helpful and friendly

Cons:

old facility = need for upgrades noted

2026-01-19 via Nuitee
J
Jose couple us
6
Adequate.
Pros:

The morning complimentary breakfast was simple, but good.

Cons:

The hotel looked like it had a bit of wear to it. The curtain sheers in my room were a bit tattered, and the woodwork in the bathroom had visible scratches. The pool didn't strike me as too clean, so I did not use it, even though I specifically sought out a hotel that offered that amenity when I booked.

2026-01-19 via Nuitee
J
Jaime family_with_children us
7
Firm beds and tasty food
Pros:

The rooms were clean and the breakfast was decent

Cons:

The pool should have been cleaner.

2026-01-19 via Nuitee
B
Bligh family_with_children us
8
2026-01-15 via Nuitee
G
Gregory couple us
8
2026-01-04 via Nuitee