Copthorne Hotel Greymouth

Hotels
•
Kingsgate Hotels
8.1 (2617 reviews)
32 Mawhera Quay , Greymouth , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Parts of hotel need renovation
Slow service in restaurant

Categories

Cleanliness
7.48
Mixed sentiments were noted regarding cleanliness, with some guests mentioning chemical smells and tired-looking exteriors.
Service
8.45
Overall, guests highlighted friendly service from the staff, though there were remarks about slow service in the restaurant.
Location
8.49
Many reviews praised the hotel's convenient central location.
Room Quality
7.94
Rooms were described as spacious and comfortable, yet some were noted as needing renovation.
Amenities
7.97
Amenities mentioned include good food services and a comfortable shower, but some elements were considered dated.
Value for Money
8.43
The hotel was generally perceived as good value for the price.
Food and Beverage
7.98
Guests had positive experiences with restaurant food, although there were some service delays.
Overall Experience
8.05
Overall satisfaction with the stay was noted, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:23

Property Description

Riverside Location:
Located in the heart of town, Copthorne Hotel Greymouth offers a picturesque riverside setting, providing guests with a serene and scenic environment to relax in.

Modern Accommodation:
Our hotel boasts comfortable and modern rooms, ensuring a cozy stay for all guests. Whether you're here for business or leisure, our accommodation is designed to meet your needs.

Unlimited Free WiFi:
Stay connected throughout your visit with our complimentary unlimited WiFi service. Share your adventures, stay in touch with loved ones, or catch up on work with ease during your stay at Copthorne Hotel Greymouth.

Book your stay at Copthorne Hotel Greymouth now and experience the perfect blend of comfort, convenience, and natural beauty.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests' name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

Guests under the age of 18 can only check in with a parent or official guardian.

For more information, please contact the property using
the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2617 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.05
A
Abhishek • couple • nz
10
2026-06-26 • via Nuitee
D
Diane • couple • nz
9
The best place to stay In Greymouth.
Pros:

It was a large, comfortable, quiet room with good views. The shower was lovely. The position in Greymouth is very handy for the train.

Cons:

Nothing.

2026-06-26 • via Nuitee
H
Heather • couple • nz
8
2026-06-22 • via Nuitee
J
Jarrod • extended_group • au
8
2026-06-19 • via Nuitee
P
prince • solo_traveller • nz
1
2026-06-18 • via Nuitee
F
Fale • couple • nz
7
comfortable
Pros:

location and staff

Cons:

too short and busy to notice

2026-06-16 • via Nuitee
S
Stuart • couple • nz
8
Cons:

The on-site restaurant. The staff are friendly and the chef is obviously very talented. Unfortunately the service is a let down. Some tweaks to existing systems and better communications with customers and the place would be great.

2026-06-16 • via Nuitee
W
Willson • solo_traveller • nz
6
Disappointing Copthorn
Pros:

Clean
Staff helpful

Cons:

Safe didn't work
No door key available for 10 hours.
Hotel - Tired and run down.
Room - tired and run down.
Restaurant was old and too brightly lit.

2026-06-15 • via Nuitee
R
Rosie • solo_traveller • nz
9
2026-06-15 • via Nuitee
T
Taylor • solo_traveller • nz
9
2026-06-15 • via Nuitee
L
Lenny • family_with_children • nz
10
2026-06-14 • via Nuitee
N
Natasha • solo_traveller • nz
6
Pros:

Our room was clean, the bed was comfortable, pillows not so much.. The reception staff that checked us in was very nice.

Cons:

Our stay included breakfast. The staff member looking over breakfast wasn't friendly. No greeting just asked our room number and said 'Serve yourself'. Bit rude. Everything we ate at the restaurant tasted very sweet. The baked beans were full of sugar. The orange juice tasted watered down it was absolutely disgusting. We stayed for two nights and didn't bother to go down for breakfast on the second morning. We also had dinner at the in-house restaurant- Jimmy Cooks Kiwi Kitchen. We had the Arancini, the sauce that came with it was way too sweet and was more dessert like than savoury. Our Mains were cooked perfectly (Beef Cheeks and Lamb), however they were both served with the same glaze like sweet sauce with no sight of Jus (I assume this was the Jus, but I've never seen such a sticky Jus). I've never had mains that taste like dessert. This really left a bad taste and we ate elsewhere for the remainder of our stay.

The room had no AC but a stand fan was provided, the bathroom had no extractor fan, the window latch wasn't that great. Even with the heater off, the room got way too hot. We were sweating in the night during winter.

2026-06-14 • via Nuitee
D
David • couple • nz
9
We throughly enjoyed our visit
Pros:

NA

Cons:

Price of beer

2026-06-13 • via Nuitee
M
Monique • solo_traveller • nz
10
2026-06-11 • via Nuitee
S
Steve • solo_traveller • nz
5
Pros:

Great location by the river.
Room was very comfortable and warm.

Cons:

The outside of the hotel was very rough and needed a lot of work, looked like rooms that are no longer used, however inside the hotel and the staff were totally fine

2026-06-04 • via Nuitee
K
Karen • couple • au
9
2026-06-04 • via Nuitee
V
Vanessa • solo_traveller • nz
8
Surprisingly nice hotel with great food in the evening
Pros:

Very comfortable beds. Very friendly staff. Excellent evening meal

Cons:

Looks pretty tired from the outside but much better inside

2026-06-03 • via Nuitee
W
Will • solo_traveller • nz
8
2026-06-03 • via Nuitee
B
Ben • solo_traveller • nz
10
2026-06-02 • via Nuitee
R
Rittenhouse-Black • extended_group • us
8
The rooms were great.
Pros:

The rooms were spacious and clean.

Cons:

The staff at check in was not very welcoming and she was training someone at the time. Not a good example. Maybe she was just having a bad day.

2026-06-01 • via Nuitee