Comfort Suites near Route 66

Hotels
•
Comfort Suites
8.3 (329 reviews)
2620 South Dirksen Parkway , Springfield , US
+1 217-615-4445

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Very clean overall
Good/varied breakfast
Friendly and helpful staff
Convenient location for dining and sightseeing
Heated pool
Comfortable beds
Good value for money
Early/flexible check-in reported
Free coffee available
Cons:
Isolated cleanliness issues (dirty spot under toilet seat)
Running toilet reported
Refund/manager authorization delays for one guest
Shampoo/conditioner dispensers sometimes empty
Limited seating during breakfast
Occasional malfunctioning coffee machine
Towel change frequency (every other day) noted by one guest
Not informed about out-of-water services on check-in

Categories

Cleanliness
8.5
Generally praised as very clean in multiple reviews, though a few isolated issues were reported (dirty spot under a toilet seat, shampoo dispensers not refilled).
Service
7.9
Staff are frequently described as polite, helpful and accommodating (early check-in, friendly front desk), but one significant complaint about a delayed refund/manager unavailability lowered sentiment.
Location
8.6
Multiple mentions of a good/convenient location for dining and sightseeing; reviewers found the location appropriate for road trips and visits.
Room Quality
8.5
Rooms noted as spacious, comfortable and quiet with good beds; some guests reported maintenance/fixture issues (running toilet, empty toiletry dispensers).
Amenities
7.8
Pool is praised (heated, pleasant) and basic amenities are present, but issues include a broken coffee machine for one guest, limited breakfast seating, and occasional empty toiletry bottles.
Value for Money
8.4
Several reviewers explicitly note good value for money and satisfactory quality for the price.
Food and Beverage
8.4
Breakfast is repeatedly described as good, varied and tasty, though a few mention minimal options or limited seating and a non-working coffee machine for one stay.
Overall Experience
8.3
Overall positive stays: comfortable rooms, good breakfast, friendly staff and good value, balanced by a few service/maintenance issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Affordable Luxury Suites

Convenient Location and Nearby Attractions

The Comfort Suites in Springfield, located off Interstate 55, offers affordable luxury in an all-suite hotel just minutes away from top attractions like the Abraham Lincoln Presidential Library and Museum. With various nearby sites and restaurants within walking distance, your stay promises both convenience and exploration.

Comfortable Suites and Delicious Breakfast

Each suite at our hotel features amenities like free high-speed internet, spacious sitting areas, and convenient appliances. Start your day with a complimentary hot breakfast offering a variety of options, including hot waffles and fresh fruit. For those on-the-go, grab a Your Suite Success Grab & Go bag before heading out.

Free Amenities and Meeting Facilities

Guests can take advantage of free local calls, an indoor pool, fitness center, and passes to Gold's Gym. Additionally, our meeting room accommodates up to 30 people, with catering services available. For added convenience, access to copy and fax machines is provided.

Book your stay at Comfort Suites today for a perfect blend of comfort, convenience, and affordability.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SPI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 329 reviews
Cleanliness: 8.5
Service: 7.9
Location: 8.6
Room Quality: 8.5
Amenities: 7.8
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.3
P
Phyllis • extended_group • us
9
Cons:

Booked on-line so there wasn't a place to indicate an AARP discount so we didn't get the cheaper rate that our friends got when they Booked at the hotel--approximately $30!

2026-11-07 • via Nuitee
P
Patricia • couple • us
8
Pros:

Good. Easy travel stop with breakfast

2026-11-05 • via Nuitee
A
Allison • couple • au
1
Unscrupulous business with no concern for their customers
Pros:

I accidentally booked this hotel through booking.com when I was trying to book a hotel in Springfield Missouri. I called the hotel immediately and canceled my reservation . They advised I also notify booking.com which I did. However when booking.com contacted this hotel, they refused to confirm I hd cancelled the booking. As this was for 2 nights, it was a considerable amount of money. I have tried to contact the hotel since and they have failed to respond to my messages.

Cons:

The fact that they failed to return my money and have not responded to my messages or why they didn’t confirm with booking.com that I had cancelled.

2026-11-02 • via Nuitee
H
Hubert • solo_traveller • de
8
2026-10-28 • via Nuitee
J
John • couple • us
10
A great place to stay overnight as we drove home to Ohio.
Pros:

The room was spacious. It was quiet. The breakfast had variety and was tasty. We were on the first fllor so bringing bags into our room was very easy.

2026-10-28 • via Nuitee
R
Roderick • extended_group • us
5
Nice if they fixed the toilet or move us to a different room
Pros:

Nice clean

Cons:

The toilet ran the entire night.

2026-10-25 • via Nuitee
A
Amanda • couple • us
10
Lovely
Pros:

Very clean, good location for where I needed and quiet.

Cons:

NA

2026-10-24 • via Nuitee
P
Patricia • solo_traveller • us
8
Pros:

Clean.

2026-10-20 • via Nuitee
S
Stephen • solo_traveller • ca
8
2026-10-12 • via Nuitee
D
Dakota • couple • us
10
2026-10-09 • via Nuitee
C
C.H.M. • couple • nl
9
Waar voor je geld
Pros:

Ruime kamers up to date, restaurant recht voor de deur.

Cons:

weinig zitplaatsen voor ontbijt

2026-09-14 • via Nuitee
K
Kaitlin • solo_traveller • us
9
2026-09-07 • via Nuitee
B
Berta • couple • es
8
Cómodo y funcional con una habitación muy amplia
Pros:

La piscina muy agradable. Hotel muy funcional y confortable.

Cons:

No nos funcionó la cafetera y no nos la cambiaron.

2026-09-03 • via Nuitee
M
Mann • solo_traveller • us
10
Pros:

Breakfast was delicious.

2026-08-24 • via Nuitee
L
Lisa • family_with_children • us
10
Very polite and friendly staff!!
Pros:

The rooms were spacious and clean

Cons:

None

2026-08-24 • via Nuitee
J
Jason • family_with_children • us
2
Front desk staff - so great. Don't expect a refund if something goes wrong.
Pros:

Honestly, the error was on my part for double booking - Staff was SO kind and gracious helping us out and getting everything cancelled.

Cons:

We were there late July ... It is now late August. Whoever is the lead/main manager has been "out of the office for some home issues" for over a month. I've been calling and trying to get her to log-in to the external software and click a button to get my refund. Every time I call (which is a lot) she's been "unavailable" "sick" "issues with her home" etc. I hate leaving poor reviews but really - train someone else to issue refunds? I really hope this woman is ok, truly. However, I really need my refund issued. No other staff person has authorization to do that. Very frustrating.

2026-08-24 • via Nuitee
C
Carlos • solo_traveller • es
8
Pros:

Amplitud Habitacion

2026-08-24 • via Nuitee
J
Julie • family_with_children • us
9
Pros:

Convenient to various restaurants

2026-08-22 • via Nuitee
C
Charlotte • couple • us
8
Everyone was very helpful and pleasant
Pros:

Perfect location for the sightseeing that we had planned

2026-08-21 • via Nuitee
J
Julie • solo_traveller • us
10
2026-08-19 • via Nuitee