Best Western University Inn

Hotels
•
Best Western
7.7 (464 reviews)
902 W Killarney St , Urbana , us
+1 217-328-4400

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable amenities
Cons:
Inconsistent cleanliness
Limited breakfast options
Old television equipment

Categories

Cleanliness
6.78
Several reviews mentioned poor cleanliness and maintenance issues.
Service
8.25
Staff described as friendly and helpful.
Location
8.29
Conveniently located off the interstate with easy access to downtown.
Room Quality
8.24
Rooms generally described as clean and comfortable with good amenities.
Amenities
7.77
Amenities like the pool and fitness center are appreciated, though some items were missing.
Value for Money
8.23
Generally good value based on pricing and comfort.
Food and Beverage
6.28
Breakfast received negative feedback for quality and options.
Overall Experience
7.75
Mixed reviews lead to a favorable but cautious recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:27

Property Description

Convenient Location
Located in Urbana, Best Western University Inn is conveniently situated near popular attractions such as Orpheum Children's Science Museum and Krannert Center for the Performing Arts.

Modern Amenities
Guests can enjoy the indoor pool, 24-hour front desk, business center, gym, and complimentary private parking during their stay. The hotel also offers a buffet or American breakfast to start the day off right.

Comfortable Accommodation
Each guest room is equipped with a fridge for convenience, ensuring a comfortable stay for all visitors.

Experience the perfect blend of comfort and convenience at Best Western University Inn. Book your stay now for an unforgettable experience!

Important information:

Please note accessible rooms are available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMI

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 464 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 6.28
Overall Experience: 7.75
K
Karyn • solo_traveller • us
1
I could not stay at the facility because of the check-in procedures
Pros:

I booked through Priceline and when I got to the hotel and they told me that a $200 deposit is required and I can't use the same card as I'm paying for the hotel with and they wanted to charge me full price because it was non-refundable and they would not cancel the reservation they should tell people that the deposit is $200 and it has to be paid by two separate cards or cash I think that is horrible business procedures

Cons:

Customer service

2026-09-04 • via Nuitee
J
John • couple • us
10
2026-08-21 • via Nuitee
D
Daniela • couple • us
10
2026-08-12 • via Nuitee
S
Srikanth • couple • us
10
Cozy and pleasant
Pros:

Good

Cons:

Not hung to mention

2026-07-19 • via Nuitee
E
Erick • solo_traveller • it
2
2026-07-10 • via Nuitee
E
Erick • solo_traveller • it
3
2026-07-10 • via Nuitee
N
Nancy • family_with_children • us
10
2026-07-09 • via Nuitee
T
Takela • couple • us
10
Peaceful and pleasant.
Pros:

Good location friendly staff.

2026-07-09 • via Nuitee
S
Sean • solo_traveller • us
10
2026-07-08 • via Nuitee
B
Breyona • couple • us
6
2026-07-06 • via Nuitee
K
Kim • solo_traveller • us
10
Nice Place to Stay
Pros:

The room was spacious, clean and very nice.

Cons:

Nothing.

2026-07-06 • via Nuitee
B
Barbara • couple • us
7
Decent
Pros:

Check in was good. Beds were comfy

Cons:

Smoke alarm chirping in my room kept me up

2026-07-06 • via Nuitee
N
Nancy • couple • us
8
Great. Staff very friendly also check in/out very smooth.
Pros:

Good

Cons:

Beds are hard.

2026-06-29 • via Nuitee
S
Snezhana • solo_traveller • ua
9
2026-06-29 • via Nuitee
E
Erick • solo_traveller • it
2
2026-06-15 • via Nuitee
S
Sean • solo_traveller • us
8
Pros:

Room was comfortable and clean.

Cons:

A/c was off when we arrived and took hours to copl down. Waffle batter had a bad aftertaste.

2026-06-11 • via Nuitee
S
Steve • couple • us
8
Great value, nest and clean.
Pros:

Clean, easy to find.

Cons:

Paper thin towels, poor water pressure in the shower.

2026-06-11 • via Nuitee
W
Wallace • family_with_children • us
10
The Best Western was clean and comfortable and in a very good location.
Pros:

Mita at the front desk was great. He worked very hard at both the desk and in at complimentary breakfast. The room was spacious, clean, and comfortable.

Cons:

The hotel price gauging that goes on during graduation season is horrible. I will say that this Best Western had one of the better room rates, but it was still more than anyone should pay for a hotel room.

2026-05-19 • via Nuitee
V
Vivek Tibrewala • solo_traveller • in
9
Pros:

Very neat and clean room and hotel

2026-05-19 • via Nuitee
R
rosana • solo_traveller • us
10
2026-05-18 • via Nuitee