Hotel Cristallo

Hotels
8 (264 reviews)
Via Gardesana 184 , Malcesine , it

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Free

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Issues with room cleanliness
Dated decor
Noisy location

Categories

Cleanliness
7.39
Some reviews mention the rooms were clean, but issues with strong cleaning product odors and old bedding were noted.
Service
8.36
Most reviews highlight friendly staff and good service, though there were some mixed experiences.
Location
8.9
The location is frequently praised for its proximity to the lake and village center.
Room Quality
6.85
Rooms noted as dated with issues regarding comfort and some odors.
Amenities
7.88
Amenities like breakfast and parking were well-received, but some noted WiFi issues.
Value for Money
7.84
Good value noted in some reviews, although the condition of some aspects may detract from it.
Food and Beverage
8.89
Breakfast received high praise for variety and quality.
Overall Experience
7.86
Overall enjoyable stay, though mixed with some specific cons that may influence a return visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:45

Property Description

Stunning Lake Views and Relaxing Amenities

Luxurious Rooms and Modern Amenities
The rooms at Hotel Cristallo are designed for comfort and convenience, equipped with air conditioning, a safe, and a satellite TV. The private bathrooms offer complimentary toiletries and a hairdryer, ensuring a pleasant stay for all guests.

Delicious Italian Breakfast and Nearby Attractions
Start your day with a delicious Italian breakfast including hot drinks, croissants, and pastries. Explore the nearby attractions with Riva del Garda just a 20-minute drive away and Bardolino a short 30 km distance from the hotel.

Book your stay at Hotel Cristallo now to experience the beauty of Lake Garda and enjoy a relaxing getaway with top-notch amenities.

Important information:

Please note that the air conditioning is available only in July and August.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 264 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
K
Koen • extended_group • be
8
Cons:

De parking moet toch eens aangeduid worden. En per persoon die er logeert een sleutel van de kamer.

2025-10-25 • via Nuitee
V
Verena • couple • de
8
Tolles Preis-Leistungs-Verhältnis mit sehr guter Lage!
Pros:

Die Lage ist sehr schön und man hat einen tollen Blick auf den See.
Das Hotel ist etwas in die Jahre gekommen aber das machte uns nichts aus. Personal sehr nett!

2025-10-21 • via Nuitee
A
Anja • couple • de
8
Pros:

Die Lage und Ausstattung war sehr schön, das Personal war sehr freundlich.

2025-10-17 • via Nuitee
M
Melanie • extended_group • de
9
2025-10-05 • via Nuitee
L
Lexer • couple • at
4
Ich habe das Hotel 3 Tage bewohnt, würde jedoch kein zweites Mal buchen.
Pros:

Das Frühstück war sehr gut, reichlich und für jeden etwas geboten.
Die Zimmer waren prinzipiell sauber (siehe was nicht gefallen hat).
Personal war sehr freundlich, auch die Hausherrin.

Cons:

Die Lage direkt an der Gardesana ließ sich im Internet nicht eruieren, sonst hätten wir nicht in diesem Hotel gebucht. Großer Autolärm, sitzen am Balkon nicht sehr gemütlich, Pool direkt daneben nicht fein.
Die Zimmer waren prinzipiell sauber, aber das Putzmittel roch extrem nach Chlor und man bekam Kopfweh davon. Lüften neben Gardesana und bei einem relativ kalten Wetter nicht gut möglich!
Bettdecken waren ziemlich alt und löchrig.
Wellnessbereich leider nie verfügbar!

2025-10-01 • via Nuitee
M
Michael • couple • de
6
2025-09-19 • via Nuitee
R
Rainer • couple • at
8
ansprechendes Hotel in guter Lage
Pros:

Frühstück in Ordnung, Lage recht gut

Cons:

nur 1 Zahnputzbecher im Zimmer

2025-09-17 • via Nuitee
E
Elke • couple • it
7
Pros:

Alles zu Fuß gut erreichbar.
Freundliche Bedienung im Speisesaal und an der Rezeption (junge Frau)

Cons:

An der Rezeption war eine Dame, die nicht sehr freundlich war .

2025-09-14 • via Nuitee
S
Susanne • couple • de
8
2025-09-11 • via Nuitee
K
Kirk • couple • us
7
Nice location in need of update
Pros:

The hotel is well located on the edge of Malcesine, an easy 10 minute walk into the village center. The view over the lake from the room is magnificent. Breakfast was apple, with many options.

Cons:

The decor of facility is a little dated, beds were not especially comfortable, and towels in the bathroom were threadbare. There is parking included at the rear of the property, but getting your luggage from the parking space to the room is a bit of a hassle. The matron of the hotel seemed a little put out when we ask her for ice a couple of times.

2025-09-07 • via Nuitee
A
Alwine • couple • de
8
Entspannt
Pros:

Der Blick auf den See, großer Balkon, das Personal war sehr nett

Cons:

Das Bett war leider etwas Hart, aber es ist ein Empfinden

2025-09-06 • via Nuitee
L
Leonie • couple • nl
8
Pros:

Great location, very nice breakfast, comfortable and clean room. Free parking at the back of the hotel.

Cons:

Both WiFi and mobile network reception were quite bad. Tourist tax only in cash. No big issues, just something to take into account when you visit.

2025-09-02 • via Nuitee
S
Simona • couple • it
9
2025-08-28 • via Nuitee
S
Stefan • couple • de
9
2025-08-27 • via Nuitee
C
Christina • couple • de
3
Pros:

Die Lage war super nach Malcesine

Cons:

Zimmer war sehr alt und hat nach vermodert gestunken.

2025-08-26 • via Nuitee
Z
Zsanett • couple • hu
8
2025-08-26 • via Nuitee
B
Branka • couple • be
8
Pros:

La gentillesse du personnel et le parking privé.. La vue de notre terasse.

Cons:

Le chemin de l'hôtel vers le centre et le lac, il faut longer la route à pied sur une route sans trottoir, un peu dangereux.
La cabine de douche vraiment petite.

2025-08-26 • via Nuitee
G
Gerd • couple • de
10
Pros:

Alles super. Kommen wieder

2025-08-24 • via Nuitee
J
Jutta • couple • de
7
Es war ein sehr schöner Urlaub. Gefehlt hat uns die Herzlichkeit und ein Lächeln die wir von Italien kennen.
Pros:

Die Lage, große Terrasse

Cons:

Relativ unfreundliches und unflexibles Personal, etwas eintöniges Frühstück. Sehr kleines Zimmer.

2025-08-24 • via Nuitee
R
Rosana Ruiz • couple • it
8
2025-08-20 • via Nuitee