Address Dubai Mall

Hotels
β€’
Emaar Hospitality Group
9.6 (190 reviews)
Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai PO Box 27443, Dubai , Dubai , AE

Facilities

Full-service spa
Fitness facilities
Health club
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Excellent service from staff
Cons:
Limited amenities
Room requests not immediately supported

Categories

Cleanliness
8.8
Multiple positive mentions of room cleanliness by staff, although one negative comment regarding a request for dental kits.
Service
10
Overall excellent service praised in most reviews, especially highlighted by guests for staff attentiveness.
Location
9.8
Described as amazing and very convenient by multiple guests.
Room Quality
9.8
Spacious rooms with beautiful views positively mentioned in several reviews.
Amenities
9.3
Amenities described as great, with some positive mentions of hotel facilities.
Value for Money
9.8
Guests feel the service and experience justify the price, although no explicit remarks on value for money.
Food and Beverage
9.3
Food described as delicious; however, specific details on beverage offerings were minimal.
Overall Experience
10
Strong positive feedback on overall experience with numerous mentions of being highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:19

Property Description

Luxurious Amenities - Indulge in a full-service spa, health club, outdoor pool, and sauna.

Dining Options - Choose from 6 restaurants, 24-hour room service, and bar/lounge for a variety of culinary experiences.

Convenient Location - Close proximity to attractions like KidZania, Dubai Mall, and Dubai Fountain.

Book now for a luxurious stay at Address Dubai Mall with easy access to Dubai's top attractions.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

9.6
Based on 190 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 10
J
jessicapD1612GV β€’ Family
10
Amazing
Pros:

Very good Ranjith was amazing with our room cleaning. The staff were great. The location was amazing and room is spacious and beautiful view.

2026-01-01 β€’ via Tripadvisor
7
728ghassend β€’ Family
10
Amazing
Pros:

I would like to thank the receptionist leila for her excellent service. She was very friendly, professional, and attentive to every detail. She welcomed us warmly and assisted us with everything we needed. Her smile and positive energy truly made a difference during our stay. Highly recommended

2025-12-25 β€’ via Tripadvisor
S
Sightsee60250762902 β€’ Couples
10
Very good
Pros:

Rimon is very good and other all staff is very good and well presented. Food also delicious. Specially the place is very nice.

2025-12-15 β€’ via Tripadvisor
A
alsuwaidiix55 β€’ Family β€’ Fujairah, Emirate of Fujairah
2
My first & last time in adress Dubai mall
Pros:

Ω„Ψ§ΩŠΩˆΩΨ±ΩˆΩ† فالغرف Ψ―ΩŠΩ†ΨͺΨ§Ω„ ΩƒΩŠΨͺ او Ψ¨Ψ§Ω„Ψ§Ψ­Ψ±Ω‰ فرشاة ΩˆΩ…ΨΉΨ¬ΩˆΩ† Ψ§Ω„Ψ§Ψ³Ω†Ψ§Ω†
They don’t provide dental kit in the rooms
They say you should request it if you want lol come on

I swear IM NOT coming in this stupid hotel

2025-12-11 β€’ via Tripadvisor
5
536dixiee β€’ Business
10
Great
Pros:

Hotel is beautiful, the amenities are great and the food was delicious. Hanifah provided me wonderful hotel service. Overall great experience!

2025-12-08 β€’ via Tripadvisor
A
antoniosU1187YQ β€’ Solo travel
10
Ahmed coffee arabic man
Pros:

Anmed coffee 10.10πŸ‘πŸ»arabic coffee man ahmed 100πŸ‘πŸ»πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ˜³πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ’•πŸ˜³πŸ˜³

2025-12-07 β€’ via Tripadvisor
E
elynnlau β€’ Solo travel β€’ Antibes, French Riviera - Cote d'Azur, Provence-Alpes-Cote d'Azur
10
Reliable concierge
Pros:

We always need an extra hand when travelling alone, a good concierge is the most value added where the loyalty locks to.
Twice at address DM, always accountable. Yahya is resourceful that easily makes your stay happier and less stressful.

It’s easy to find a nice hotel, but hard to find a reliable concierge to save your day. Hope this one could be your help as well. Thank you.

2025-12-06 β€’ via Tripadvisor
E
E8538IQrosemarym β€’ Family
10
Holiday stopver in Dubai
Pros:

Had a lovely stay and Hanifah was very attentive and cleaned our room impeccably.
The location of the hotel is very convenient .

2025-12-01 β€’ via Tripadvisor
K
kyuawool
2
Pros:

She just kick me out at check in time

2025-11-28 β€’ via Nuitee
5
598samanem β€’ Family
10
I stayed at this hotel for three days, and it was my birthday. Ms. Maria supported me a lot β€” she arranged a cake for me
Pros:

I stayed at this hotel for three days. Ms. Maria supported me a lot β€” she arranged a cake for me, brought flowers and balloons, and even gave me a late check-out. I’m really thankful to her.

2025-11-24 β€’ via Tripadvisor
Y
yuanz999 β€’ Friends getaway
10
Good stay
Pros:

So great stay in this hotel with good service and food
Great service by Mehmet!! Excellent hospitality!!
Will come back next time!!

2025-11-24 β€’ via Tripadvisor
Q
Q4588GPseanp β€’ Family
10
Excellent service at Address Dubai Mall from Dhina of housekeeping. Our stay was very comfortable and made us feel good.
Pros:

The experience was excellent. Very good service from Dhina from housekeeping who always attends to our requirements and makes us feel at home. He is very courteous and efficient in making our room very comfortable and clean.

2025-11-23 β€’ via Tripadvisor
A
Adventure09907235822 β€’ Solo travel
10
Ahmed arabic coffee
Pros:

Ahmed arabic coffee great service and kind.
10/10 service and great atmosphere with great views and very good service.

2025-11-22 β€’ via Tripadvisor
C
Connector38054529435 β€’ Solo travel β€’ Paris, Ile-de-France
10
Avis
Pros:

Good service, I really appreciated the cleaning service, which was always excellent. I will definitely come back to stay here again.

2025-11-22 β€’ via Tripadvisor
C
clarissamB7274EC β€’ Couples
10
Family
Pros:

Lovely hotel best location staff so friendly and helpful Mr Yahya at the reception so kind and welcoming he always ready to assist he is so professional

2025-11-22 β€’ via Tripadvisor
4
456oph_lieb β€’ Solo travel
10
Perfect
Pros:

Yahya at the concierge desk helped me to find a taxi during rush hour. I thank him a lot for his professionalism, he was really helpful ☺️

2025-11-17 β€’ via Tripadvisor
O
OnAir67473194797 β€’ Couples β€’ United Kingdom
10
Great as usual
Pros:

A fantastic stay, lovely staff, I have stayed here before, superb location, lift away from the the biggest mall in world. Rooms are clean and a good size.

My Only suggestion would be more tea bags in the room. First morning waking up wanted to make tea for me and my husband and their was only ONE tea bag in the room. I did call and within 5 minutes more tea bag’s were sent up, at least two tea bag’s for your morning drink would be ideal.

Again amazing stay and can’t wait to return

2025-11-13 β€’ via Tripadvisor
O
optimumt2025 β€’ Couples
10
Dubai stay
Pros:

Mohammad Ramadan was nothing short of exceptional during our stay. The hotel itself had gorgeous views, and it was convenient to all ideal locations. Highly recommend - wonderful experience.

2025-11-13 β€’ via Tripadvisor
R
reemalsabbagh β€’ Friends getaway
10
Great Hotel to stay in, love it
Pros:

Great place to stay in , very kind helpful people specially Ms. Maria Cenas she helped me alit during my stay… of course will stay there again on my next visit πŸ™‚

2025-11-11 β€’ via Tripadvisor
1
120adlaz β€’ Family
10
I had an amazing stay at the Address Dubai Mall. The hotel is exceptionally clean, elegant, and offers outstanding serv
Pros:

I had a wonderful stay at the Address Dubai Mall. The hotel is exceptionally clean, elegant, and offers top-notch service. Every detail reflects luxury and care.

I would like to especially mention Maria, the assistant who made my experience even more enjoyable. She is friendly, always smiling, and genuinely eager to help. Her professionalism and warm attitude truly stand out and made me feel very well taken care of.

Highly recommended for anyone looking for comfort, sophistication, and outstanding hospitality.

2025-11-05 β€’ via Tripadvisor