Emporio Zacatecas

Hotels
Emporio Hotels
9.2 (359 reviews)
Avenida Hidalgo 703 Centro Historico , Zacatecas , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Staff attitude concerns

Categories

Cleanliness
9.34
General sentiment of cleanliness being good, with mention of 'muy limpio'.
Service
9.31
The staff were described as friendly and attentive but had some complaints regarding serious attitude.
Location
9.85
Consistently praised as a great location to explore the city.
Room Quality
8.8
Room quality is generally good, but some issues with specific room setups.
Amenities
8.83
Amenities were mostly sufficient, though parking was mentioned as an issue.
Value for Money
9.29
Guests felt they received good value given the location and general quality.
Food and Beverage
8.84
Breakfast was accessible in terms of price, despite some complaints about service.
Overall Experience
9.31
Overall experiences were positive with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:01

Property Description

Luxury Hotel in the Heart of Zacatecas

Exceptional Accommodations and Services
Experience luxury at its finest in the heart of Zacatecas. Our hotel offers exceptional accommodations and services to make your stay unforgettable.

Ideal Location for Exploring
Located a stone's throw away from Zacatecas' main attractions, our hotel is the perfect base for exploring the city. Whether you want to visit historical sites, enjoy recreational activities, or conduct business, we've got you covered.

First-Class Amenities
Indulge in a range of first-class amenities during your stay. From personalized concierge services to a relaxing sauna, we ensure that your every need is met for a truly memorable experience.

Book your stay at Emporio Zacatecas now and elevate your travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that children over 11 years old are considered adults.

When booking 10 rooms or more, different policies and additional supplements may apply:
Name of the guest of each room and a card will be requested to make the corresponding charge before the arrival date.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ZCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

9.2
Based on 359 reviews
Cleanliness: 9.34
Service: 9.31
Location: 9.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
H
Hector Eduardo family_with_children mx
10
Viaje familiar
Pros:

Viaje con la familia y la localizacion de hotel es de lo mejor, el personal muy atento a todo lo que se requirio

Cons:

Todo estuvo muy bien

2026-04-27 via Nuitee
family_with_children mx
10
2026-04-26 via Nuitee
A
Alfredo couple mx
10
muy grata estancia
Pros:

atencion del personal, habitaciones super comodas, ubicacion inmejorable, desayuno buffete de los mejores que he probado

2026-04-24 via Nuitee
N
Nadia extended_group us
10
2026-04-23 via Nuitee
E
Emmanuel solo_traveller mx
10
2026-04-22 via Nuitee
S
Samuel solo_traveller us
10
2026-04-04 via Nuitee
G
G611JPleslieh Solo travel
10
Hotel in Zacatecas Mexico
Pros:

We were delighted to stay for 5 nights in The Emporium Hôtel. The hotel is located in the center of Zacatecas so it was easy to walk to many of the sites we visited and rideshare cars were readily available for longer trips. Our suite was spacious and comfortable and the staff was friendly, welcoming and helpful. My husband used the gym and found it to be well equipped and clean. The brunch buffet was outstanding. If we travel to Zacatecas again we will definitely stay at the Emporium.

2026-03-28 via Tripadvisor
T
Tomoyo solo_traveller jp
10
快適!
Pros:

まず立地。カテドラルの正面だし、ホテルのレストランも通り沿いで素敵!正直、期待していなかったごはんも、とても美味しかったです。
部屋も清潔だし、ハーバルハニーのアメニティも良かった!通りはワイワイしていても、お部屋は静か。

Cons:

特になし

2026-03-27 via Nuitee
S
Samuel family_with_children us
10
2026-03-26 via Nuitee
A
Alberto SF couple mx
10
Pros:

Las instalaciones están muy contemporáneas, realzan el entorno de la Ciudad

2026-03-24 via Nuitee
F
Felipe couple mx
10
Excelente elección.
Pros:

Servicio y limpieza, ubicación en Centro Histórico , mucha tranquilidad para descansar de noche.

Cons:

Todo muy bien.

2026-03-22 via Nuitee
N
Nitin couple us
8
Pros:

great location and beautiful central terrace

Cons:

the fan makes intense sound in the beginning to the extent that it seems like it’s going to fall off.
the bar was noisy beyond midnight and it opens in the courtyard and all rooms can hear the noise

2026-03-22 via Nuitee
J
Juan Antonio family_with_children mx
7
Just Other old but renouwned Hotel.
Pros:

The location is brilliant, no need to worry to be to far or too late because it is located already in the main center.
Perfect if you want to assist to a festival, or a show or just walk around town real late night.

Cons:

Yes, it is beautiful, but the room quiet dirty with pee smell in the shower, dunno if was the bathroom pipe or definitely wasn´t well cleaned. Beds werent bad but at first sight didn´t look as I expected (considering the price and the name of the Hotel) Quilts with wear and lint.
It is a Hotel that looks like has great standars, not really pricey considering the city where it is, but pricey if you compare hotels in surroundings.

2026-03-19 via Nuitee
I
Isela Alejandra couple us
9
Pros:

Cleanliness, no weird smell as you enter the facility. Customer service was phenomenal 👏. Breakfast was delicious!!! Close to everything

2026-03-16 via Nuitee
J
Jorge couple mx
10
2026-03-15 via Nuitee
J
JORGE DE MENDEZ couple us
10
2026-03-15 via Nuitee
J
Jose Alexander extended_group es
9
2026-02-23 via Nuitee
B
Belko81 extended_group mx
9
Pros:

El hotel está en una excelente zona si es que quieres estar en el mero centro de zacatecas y conocer su historia.

Cons:

Todo me pareció excelente 👌

2026-02-12 via Nuitee
M
Miroslava couple mx
9
2026-02-09 via Nuitee
V
Vanessa extended_group us
10
Pros:

Every thing

2026-01-29 via Nuitee