Emporio Zacatecas

Hotels
•
Emporio Hotels
9.2 (342 reviews)
Avenida Hidalgo 703 Centro Historico , Zacatecas , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking issues
Staff attitude concerns

Categories

Cleanliness
9.34
General sentiment of cleanliness being good, with mention of 'muy limpio'.
Service
9.31
The staff were described as friendly and attentive but had some complaints regarding serious attitude.
Location
9.85
Consistently praised as a great location to explore the city.
Room Quality
8.8
Room quality is generally good, but some issues with specific room setups.
Amenities
8.83
Amenities were mostly sufficient, though parking was mentioned as an issue.
Value for Money
9.29
Guests felt they received good value given the location and general quality.
Food and Beverage
8.84
Breakfast was accessible in terms of price, despite some complaints about service.
Overall Experience
9.31
Overall experiences were positive with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:01

Property Description

Luxury Hotel in the Heart of Zacatecas

Exceptional Accommodations and Services
Experience luxury at its finest in the heart of Zacatecas. Our hotel offers exceptional accommodations and services to make your stay unforgettable.

Ideal Location for Exploring
Located a stone's throw away from Zacatecas' main attractions, our hotel is the perfect base for exploring the city. Whether you want to visit historical sites, enjoy recreational activities, or conduct business, we've got you covered.

First-Class Amenities
Indulge in a range of first-class amenities during your stay. From personalized concierge services to a relaxing sauna, we ensure that your every need is met for a truly memorable experience.

Book your stay at Emporio Zacatecas now and elevate your travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that children over 11 years old are considered adults.

When booking 10 rooms or more, different policies and additional supplements may apply:
Name of the guest of each room and a card will be requested to make the corresponding charge before the arrival date.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ZCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

9.2
Based on 342 reviews
Cleanliness: 9.34
Service: 9.31
Location: 9.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
J
Jose Alexander • extended_group • es
9
2026-02-23 • via Nuitee
B
Belko81 • extended_group • mx
9
Pros:

El hotel está en una excelente zona si es que quieres estar en el mero centro de zacatecas y conocer su historia.

Cons:

Todo me pareció excelente 👌

2026-02-12 • via Nuitee
M
Miroslava • couple • mx
9
2026-02-09 • via Nuitee
V
Vanessa • extended_group • us
10
Pros:

Every thing

2026-01-29 • via Nuitee
I
Ivan • couple • mx
10
Pros:

La amabilidad y la atención del personal

2026-01-29 • via Nuitee
B
BRANDON DANIEL • extended_group • mx
6
Pros:

Las vistas, la comodidad y el personal

Cons:

Me pico un animal el el glúteo derecho tengo aún la marca

2026-01-26 • via Nuitee
B
brenda • extended_group • mx
10
Pros:

Muy amables y muy bonito

2026-01-25 • via Nuitee
A
Ana Cecilia • solo_traveller • mx
10
2026-01-25 • via Nuitee
R
Ricardo • couple • mx
10
2026-01-19 • via Nuitee
R
Rolando • couple • mx
10
2026-01-19 • via Nuitee
N
Natalia • couple • mx
10
2026-01-19 • via Nuitee
F
Fernando • couple • mx
10
Pros:

Atención de todo el personal, muy atentos

Cons:

Sale mal olor de drenaje de la nave de la regadera

2026-01-18 • via Nuitee
C
cyntia • couple • us
10
2026-01-12 • via Nuitee
S
Solis • extended_group • mx
9
Excelente estancia
Pros:

Excelente ubicacion

Cons:

Na

2026-01-07 • via Nuitee
T
Trini Aguirre • extended_group • mx
10
Pros:

La limpieza.y las camas excelentes

Cons:

El restaurante es caro

2026-01-06 • via Nuitee
A
Ana • couple • us
8
2026-01-06 • via Nuitee
V
Víctor • couple • mx
10
El mejor lugar para empezar el tour.
Pros:

La ubicación, excelente punto de partida para realizar actividades alrededor en el centro histórico tan hermoso.

Cons:

No tuve la oportunidad de acceder a la terraza para tomar fotos.

2026-01-03 • via Nuitee
A
Alicia • couple • us
10
Hotel Emporio made our anniversary stay wonderful!
Pros:

We love the central location in downtown.

2026-01-02 • via Nuitee
D
Davila Acevedo • extended_group • mx
10
Mi estancia en emporio fin de año
Pros:

La atención y la tranquilidad apto para descansar

Cons:

Las almohadas muy duras para mi

2026-01-02 • via Nuitee
M
Martin • family_with_children • us
7
2026-01-02 • via Nuitee