Pedregal Palace

Hotels
7.6 (397 reviews)
Periférico Sur, 3487 Colonia San Jeronimo Lidice , Mexico City , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty food
Cons:
Cleanliness issues
Noise from surroundings
Old facilities

Categories

Cleanliness
6.18
Several reviews indicate issues with cleanliness and maintenance, especially in bathrooms.
Service
8.65
The staff is described as very friendly and attentive across multiple reviews.
Location
8.69
The location is frequently mentioned as a strong positive aspect of the hotel.
Room Quality
6.64
Mixed sentiments on room quality; reports of issues with comforts and maintenance.
Amenities
7.67
Basic amenities are provided but some items like fans were missing; average sentiments.
Value for Money
7.13
Fair pricing mentioned, but overall quality does not seem to fully meet expectations.
Food and Beverage
8.18
Food quality is positively highlighted in several reviews.
Overall Experience
7.65
Generally pleasant experience despite some drawbacks, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:13

Property Description

Modern Amenities and Comfortable Guestrooms
Experience a stay like no other at Pedregal Palace, where modern amenities and cozy guestrooms await you. Enjoy complimentary bottled water and unwind in comfort after a day of exploring Mexico City.

Convenient Location
Situated just a stone's throw away from downtown Mexico City and in close proximity to Perisur Shopping Mall, Pedregal Palace offers easy access to popular attractions like Six Flags Mexico and the National Autonomous University of Mexico. Don't miss out on exploring the vibrant Zona Rosa district.

Delightful Dining and Services
Indulge in a culinary journey at Pierre Restaurant, serving up delectable Mexican and international dishes, or sip on refreshing drinks at the Lobby Bar. With 24-hour room service, wireless internet, guest laundry facilities, and in-room coffeemakers, Pedregal Palace ensures a seamless and enjoyable stay.

Book now and elevate your Mexico City experience at Pedregal Palace!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

7.6
Based on 397 reviews
Cleanliness: 6.18
Service: 8.65
Location: 8.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 8.18
Overall Experience: 7.65
O
osorio leon solo_traveller mx
9
Pros:

La atención

Cons:

Todo bien

2026-08-27 via Nuitee
V
Veronica Leonor solo_traveller mx
8
2026-08-23 via Nuitee
C
Cripxia Rocío solo_traveller mx
8
Pros:

El servicio

Cons:

Las instalaciones son algo viejas, hay poca variedad de alimentos y no son tan ricos

2026-08-21 via Nuitee
V
Vargas solo_traveller mx
8
Pros:

Graxias

2026-08-16 via Nuitee
V
Vicente solo_traveller mx
7
Excelente ubicación hola
Pros:

La cercanía con el Hospital de especialidades sur de pemex

Cons:

No aho no tengo nada que opinar

2026-08-12 via Nuitee
G
Gracida Urbina solo_traveller mx
10
Pros:

La atención de todo el personal fue excepcional. Realmente personas amables y cálidas que te hacen sentir a gusto.

2026-08-12 via Nuitee
J
J REFUGIO solo_traveller mx
10
Pros:

Todo exelente

Cons:

---------
---------

2026-08-10 via Nuitee
N
Nicholas couple us
9
2026-08-10 via Nuitee
S
Sergio solo_traveller us
10
Great stay
Pros:

Amazing place!

Cons:

Nothing bad to say

2026-08-09 via Nuitee
S
Sonia solo_traveller mx
1
Horrible no volveré
Pros:

Nada

Cons:

Cobran de más hice la reserva y llego y me cobraron demás me salí antes y querían que pagara más no cambian las sábanas y huele muy mal aparte las sábanas quemadas y huele a cigarro mucho

2026-08-05 via Nuitee
E
Elia Gabriela solo_traveller mx
8
Pros:

La ubicación

Cons:

Las instalaciones

2026-08-04 via Nuitee
W
Wendolyn couple mx
1
Pros:

La ubicación que marca no es, nunca pudimos llegar

2026-08-03 via Nuitee
S
SYLVIA couple mx
3
Decepcionante
Cons:

Instalaciones muy antiguas y con mínimo mantenimiento. Decoración pobre. No sé han esforzado por actualizar ni modernizarse.

2026-07-24 via Nuitee
I
Iacubus solo_traveller us
8
Nice but
Pros:

Location near the places I needed to visit on my trip.
Friendly staff.
Cleanliness of the hotel.

Cons:

I was initially given a room that smelled like cigarette smoke. So I requested another room, and the issue was resolved efficiently.

If the rooms do not have heating, they should include a warm blanket in the rooms.

A free breakfast could be included. Or at least some fresh coffee and water.

2026-07-17 via Nuitee
E
EDUARDO solo_traveller mx
9
Buen hotel sin ser de los mejores
Pros:

Está cómodo y limpio

Cons:

Que había un ruido extraño en el baño y se oía cada media hora y duraba como 15 segundos.

2026-07-15 via Nuitee
J
Jesús Alejandro extended_group es
7
Buena ubicación
Pros:

Ubicación

Cons:

Mobiliario e instalaciones algo viejas

2026-07-14 via Nuitee
A
Antonio solo_traveller mx
10
2026-07-12 via Nuitee
M
Manuel solo_traveller mx
1
PESIMO NO SE QUEDEN AHÍ ¡CUIDADO!
Pros:

no me gustó nada

Cons:

La atención del personal pésima, quedaron en hacerme un reembolso y ya va un mes y siguen sin aplicarlo. Cuidado no se queden ahí! Son unos rateros y estafadores. Las habitaciones apestan, descuidadas, sin mantenimiento, no hay agua caliente y nadie que solucione. Que decepción de lugar.

2026-07-09 via Nuitee
D
Daniel de Jesus couple mx
4
Mejoren su calidad para no tener este tipod e comentaroa
Pros:

Unicacion bien

Cons:

Las Sábanas tenían cabellos y las toallas de pesima calidad, tenían mal olor

2026-06-26 via Nuitee
O
olimpia solo_traveller mx
10
Una excelente y cómoda estancia
Pros:

el espacio de la habitación, el confort, excelente atención del personal, todo perfecto, la limpieza excelente.

Cons:

no aplica, todo me gustó

2026-06-19 via Nuitee