SpringHill Suites Charlotte Southwest

Hotels
SpringHill Suites
8.9 (1203 reviews)
3950 Arco Corporate Drive , Charlotte , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Comfortable stay
Cons:
Inaccurate pricing
Rude service at breakfast
Security concerns with car

Categories

Cleanliness
8.89
Overall cleanliness was satisfactory according to multiple reviews.
Service
9.06
Staff was reported as friendly and accommodating, providing positive experiences.
Location
9.2
Multiple guests found the location very easy to find and convenient.
Room Quality
8.96
Rooms were described as beautiful and cozy.
Amenities
8.78
General amenities were mentioned as satisfactory, but with some room for improvement.
Value for Money
8.64
Value perceived as decent, though mixed feelings about pricing accuracy.
Food and Beverage
8.59
Breakfast received mixed reviews, with some positive and some negative feedback.
Overall Experience
9.06
Cumulatively, many guests enjoyed their stays despite some individual issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:55

Property Description

Luxurious Amenities
SpringHill Suites Charlotte Southwest boasts free bikes, an outdoor pool, a fitness center, and a bar for your enjoyment. The hotel's 3-star rating ensures top-notch service and comfort during your stay.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, a business center, and complimentary WiFi throughout the property. Rest assured, the hotel is allergy-free, catering to all guests' needs.

Ideal Location
Located just 9.1 km from Carowinds Amusement Park, this hotel offers easy access to popular attractions like Billy Graham Library and Mint Museum of Craft Design. Plus, being only 6 km from Charlotte Douglas International Airport makes travel a breeze.

Book your stay at SpringHill Suites Charlotte Southwest now for a delightful and stress-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 3.87 per day.

Location

Guest Reviews

8.9
Based on 1203 reviews
Cleanliness: 8.89
Service: 9.06
Location: 9.2
Room Quality: 8.96
Amenities: 8.78
Value for Money: 8.64
Food and Beverage: 8.59
Overall Experience: 9.06
S
Suvi family_with_children fi
9
2026-03-20 via Nuitee
N
Nickolus couple us
8
2026-03-19 via Nuitee
S
Sombamanya family_with_children us
7
Pros:

The breakfast was not good, no diversity, my kids couldn't have breakfast at the hotel because they were nothing

Cons:

My credit card was charged twice up to now I' m still waiting for that to be clear

2026-03-18 via Nuitee
F
Frank couple us
8
2026-03-18 via Nuitee
C
chiun couple us
1
Cons:

Worst bed ever..did not get any sleep for 2 nights straight. There was a stain on the comforter. The water pressure was horrible!

2026-03-16 via Nuitee
R
Roland family_with_children us
10
2026-03-16 via Nuitee
T
Taoshiko solo_traveller us
10
It was great
Pros:

It was in a great location. Close to a lot of things

2026-03-14 via Nuitee
G
Gerald couple us
9
Pros:

Great breakfast. Friendly staff.

2026-03-13 via Nuitee
D
Deandrade couple us
10
2026-03-09 via Nuitee
D
dizzzz family_with_children us
9
2026-03-07 via Nuitee
K
Kesha family_with_children us
10
2026-03-05 via Nuitee
A
Anne couple us
10
2026-03-04 via Nuitee
P
Patrick solo_traveller us
8
2026-03-03 via Nuitee
R
Richard extended_group us
10
Great room. Very clean. Good breakfast. Good location
Pros:

Great room. Very clean. Good breakfast. Good location

Cons:

No negatives.

2026-03-03 via Nuitee
Y
Yasia couple us
10
2026-03-02 via Nuitee
K
Kiamorey family_with_children us
10
2026-02-27 via Nuitee
P
Phyllis couple us
10
Close to resturants shops and clean comfortable hotel. I will be back.
Pros:

Great location. Very close to resturants and bonus was close to the outlet. The staff was friendly.
I was surprise how comfortable my room was.

Cons:

I am not sure why there is parking fee.
Although it was cheaper than other hotels closer to downtown.

2026-02-27 via Nuitee
T
Travon couple us
10
2026-02-23 via Nuitee
A
Anika family_with_children us
10
10/10
Pros:

The hotel was clean. Staff was prompt and check in was a breeze.

2026-02-22 via Nuitee
T
Teaunce family_with_children us
5
2026-02-11 via Nuitee