SpringHill Suites Charlotte Southwest

Hotels
•
SpringHill Suites
8.9 (1290 reviews)
3950 Arco Corporate Drive , Charlotte , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Comfortable stay
Cons:
Inaccurate pricing
Rude service at breakfast
Security concerns with car

Categories

Cleanliness
8.89
Overall cleanliness was satisfactory according to multiple reviews.
Service
9.06
Staff was reported as friendly and accommodating, providing positive experiences.
Location
9.2
Multiple guests found the location very easy to find and convenient.
Room Quality
8.96
Rooms were described as beautiful and cozy.
Amenities
8.78
General amenities were mentioned as satisfactory, but with some room for improvement.
Value for Money
8.64
Value perceived as decent, though mixed feelings about pricing accuracy.
Food and Beverage
8.59
Breakfast received mixed reviews, with some positive and some negative feedback.
Overall Experience
9.06
Cumulatively, many guests enjoyed their stays despite some individual issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:55

Property Description

Luxurious Amenities
SpringHill Suites Charlotte Southwest boasts free bikes, an outdoor pool, a fitness center, and a bar for your enjoyment. The hotel's 3-star rating ensures top-notch service and comfort during your stay.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, a business center, and complimentary WiFi throughout the property. Rest assured, the hotel is allergy-free, catering to all guests' needs.

Ideal Location
Located just 9.1 km from Carowinds Amusement Park, this hotel offers easy access to popular attractions like Billy Graham Library and Mint Museum of Craft Design. Plus, being only 6 km from Charlotte Douglas International Airport makes travel a breeze.

Book your stay at SpringHill Suites Charlotte Southwest now for a delightful and stress-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 3.87 per day.

Location

Guest Reviews

8.9
Based on 1290 reviews
Cleanliness: 8.89
Service: 9.06
Location: 9.2
Room Quality: 8.96
Amenities: 8.78
Value for Money: 8.64
Food and Beverage: 8.59
Overall Experience: 9.06
R
Rodney • solo_traveller • us
10
Pros:

Great customer service.

Cons:

It could definitely use a bigger pool.

2026-07-18 • via Nuitee
W
William • couple • us
10
Pros:

The ease of accessing our room and checking in. The room was amazing!

2026-07-17 • via Nuitee
R
Rakim • couple • us
10
2026-07-15 • via Nuitee
D
Danielle • family_with_children • us
9
Great
Pros:

Spacious and clean

Cons:

The breakfast was just ok. Took a very long time to get coffee replenished.

2026-07-14 • via Nuitee
T
Tobias • couple • at
10
Sehr weiter zu empfehlen
Pros:

Sehr gut, Moderne Ausstattung und sauber.
Personal sehr freundlich und hilfsbereit

Cons:

War alles top

2026-07-13 • via Nuitee
H
Harris • couple • us
10
2026-07-12 • via Nuitee
S
Steven • solo_traveller • us
10
Pros:

I most like the entrance. It's very neat, very clean and inviting. And the shower, omg. The shower pressure was amazing.

Cons:

I didn't like the fact that the pool wasn't open. I didn't ask why, but themat was the only downer.

2026-07-10 • via Nuitee
A
Amanpreet • solo_traveller • ca
10
Pros:

Nice

Cons:

No thing

2026-07-07 • via Nuitee
S
Stephanie • solo_traveller • us
10
I will be back
Pros:

Very clean and quiet

Cons:

N/A

2026-07-06 • via Nuitee
K
Karen • solo_traveller • us
9
Pros:

Convenient to highway.

Cons:

The lobby smelled like B.O. immediately upon entering it.

2026-07-03 • via Nuitee
L
Lenar • couple • us
8
2026-06-29 • via Nuitee
S
Shelkwon • couple • us
8
2026-06-29 • via Nuitee
B
Bergström • family_with_children • se
6
Pros:

Location, clean and spacious room.

Cons:

Low maintenance and uninterested staff. Juicemachine broke, no intents to fix it for two days, tapwater on breakfast-buffee (undrinkabke), half of the machines in the gym were broken and pool was closed first day(were told it was being fixed but it was still out of service day two and three…)

2026-06-28 • via Nuitee
M
Marsha • solo_traveller • us
9
2026-06-26 • via Nuitee
A
Arianna • couple • us
7
2026-06-18 • via Nuitee
T
Taneeyah • extended_group • us
4
Overall, could’ve had better breakfast selections, and informed staff prior to that the pool was dow
Pros:

Thier pool was under construction which was very disappointing since this is one of the reasons why you picked this location?

Cons:

Or the second day, they said, they were gonna come clean our rooms and he never did it

2026-06-18 • via Nuitee
T
Tramain • couple • us
7
Everything was nice and convenient…
Pros:

It was pretty clean

Cons:

Need better pillows

2026-06-17 • via Nuitee
K
Kloft • solo_traveller • us
10
2026-06-16 • via Nuitee
A
Ananda • solo_traveller • us
10
2026-06-15 • via Nuitee
A
AMBER • couple • us
10
2026-06-14 • via Nuitee