AC Hotel by Marriott Grand Rapids Downtown

Hotels
•
Marriott
8.6 (105 reviews)
50 Monroe Avenue, Grand Rapids, Michigan, 49503 , Grand Rapids , US
1-6167763270

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Pets allowed

Facilities

Express check-out
Newspapers in lobby (surcharge)
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
Cleanliness issues with toilets

Categories

Cleanliness
7.61
One review expressed dissatisfaction with the toilets.
Service
9.08
Staff was wonderful and helpful.
Location
9.12
Very close to Van Andel and restaurants.
Room Quality
8.57
My room was very cool and chic.
Amenities
8.6
Beautifully renovated modern property with great breakfast options.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
8.61
Food was great.
Overall Experience
8.68
Loved my quick stay here, overall very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:10

Property Description

Recreation Opportunities and Amenities
Take advantage of the health club and complimentary wireless internet access. Also, enjoy a meal at the AC Lounge.

Featured Amenities
Complimentary wired internet, a business center, and express check-in are available for your convenience.

Central Location
Located just a few minutes' walk from popular attractions like Van Andel Arena and DeVos Performance Hall.

Book now for a centrally located stay at the AC Hotel by Marriott Grand Rapids Downtown.

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 105 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
T
tanya • extended_group • us
10
2026-07-21 • via Nuitee
M
Morgan • couple • us
10
Love love love
Pros:

The customer service was amazing everytime we came downstairs to go to a concert the ladies at the front desk where there to cheer us on

2026-07-17 • via Nuitee
L
Leslie • couple • us
10
I enjoyed my time at this property and would recommend to friends and family.
Pros:

Location was perfect for Acrisure Amphitheater. I felt the location was safe and clean. I liked the efficiency of the room - it felt very European and like a lot of thought was put into layout of accommodations.

Cons:

Staff could have paid attention more to my name and my brother-in-law's name. While both of us have gender neutral first names, the girl behind the desk should have done a better job establishing who was who.

2026-07-15 • via Nuitee
W
William • couple • us
9
2026-07-13 • via Nuitee
K
Kiyuana • solo_traveller • us
8
2026-07-03 • via Nuitee
M
Michael • extended_group • gb
8
I would definitely stay at this hotel again.
Pros:

Location was perfect for downtown Grand Rapids. All staff were helpful and friendly and the room was a good size.

Cons:

The breakfast was fine, not spectacular, but the system for collecting and handing over the breakfast token was confusing.

2026-06-30 • via Nuitee
S
Stewart • solo_traveller • us
6
2026-06-28 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-06-24 • via Nuitee
M
Michael • extended_group • us
10
I would stay here again
Pros:

Walking distance to all shops and restaurants

Cons:

Parking was inconvenient.

2026-06-23 • via Nuitee
K
Kaleena • couple • us
5
Great location poor management
Pros:

Very close to Van Andel

Cons:

They had a guest DJ and it was a party all night in the lobby and extremely loud and the poor staff was answering phone while a whole club scene was going on.

2026-06-21 • via Nuitee
E
erica • solo_traveller • us
5
Pros:

Staff was very friendly

Cons:

I felt claustrophobic in the room

2026-06-21 • via Nuitee
D
Daniela • couple • us
10
Will be back soon!
Pros:

Very clean! The bartender was awesome! The night receptionist was so friendly!!

Cons:

N/a

2026-06-20 • via Nuitee
T
Tammi • couple • us
8
2026-06-16 • via Nuitee
L
Liedel • extended_group • us
10
2026-06-16 • via Nuitee
B
Bethany • couple • us
7
2026-06-04 • via Nuitee
A
Abbigail • extended_group • us
10
2026-05-29 • via Nuitee
L
LINDA • solo_traveller • us
5
Too expensive and parking was too expensive misleading on the price to park!
Pros:

It was close to the Van Adele arena walking distance!

Cons:

Clean and comfortable

2026-05-23 • via Nuitee
S
Shaun • couple • us
8
2026-05-10 • via Nuitee
L
Lisa • extended_group • us
5
Cons:

My husband was irritated that we paid for a room for 4 and only received a breakfast coupon for 1

2026-05-06 • via Nuitee
M
morse • couple • us
8
2026-05-04 • via Nuitee