Hampton Inn Sumter

Hotels
•
Hampton Inn
8.2 (335 reviews)
1370 Broad Street , Sumter , US
+1 803-469-2222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms (multiple mentions)
Delicious/good breakfast (included)
Friendly and helpful staff (many positive comments)
Great location and convenient for events
Dog-friendly area (well-liked)
Complimentary bottled water provided
Accessible facility and repeat guests
Cons:
Front desk/service failures (reservation not answered, hung up, locked out)
Noisy air conditioning in some rooms
Pool closed / green water reported
Inconsistent dinner/restaurant quality (fatty steak, overly spicy pasta)
Breakfast variety could be improved
Curtains not fully blocking light
Requested items not always delivered (extra pillows)

Categories

Cleanliness
9.3
Multiple guests repeatedly called the hotel and rooms 'very clean' or 'cleanliness excellent'; a small note said 'not as clean as usual' but overall cleanliness is a clear strength.
Service
7.4
Staff are often described as 'very friendly and helpful', but there are notable service failures (reservation not answered/computer down, hung up on guest, being locked out) that reduce the score.
Location
9.2
Several guests praised the location as great and conveniently close to events; location is consistently positive.
Room Quality
7.1
Rooms are generally clean but guests reported issues: noisy AC, curtains that don't block light, slippery shower with no mat/grab bars, and at least one room change after being locked out.
Amenities
7.6
Amenities are mixed: complimentary breakfast and free water and an exceptional dog area are positives, while reports of a closed/green pool and noisy AC detract from the score.
Value for Money
8
Guests often noted included breakfast and complimentary items (water), multiple repeat stays and recommendations indicate good value despite some service/food inconsistencies.
Food and Beverage
7.8
Breakfast receives frequent praise ('delicious', 'breakfast was really good'), but there are negative remarks about dinner quality (overly fatty/soggy steak, too-spicy pasta) and greasy bacon.
Overall Experience
9.2
Many guests said they would recommend the hotel, called it 'wonderful' or 'great place to stay', and several are repeat visitors, producing a strong overall impression despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxurious Amenities
Hampton Inn Sumter offers an outdoor pool and a sauna for guests to relax and unwind during their stay.

Convenient Location
Located just 5 miles from Sumter County Airport and Shaw Air Force Base, guests can easily access the hotel.

Delicious Dining Options
Guests can enjoy a hot breakfast served daily, with the option of breakfast bags for those on-the-go. Additionally, various dining choices are within a short walking distance, including Yucatan’s Mexican.

Book your stay at Hampton Inn Sumter today for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLO

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 335 reviews
Cleanliness: 9.3
Service: 7.4
Location: 9.2
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8
Food and Beverage: 7.8
Overall Experience: 9.2
A
Audra • couple • us
7
My stay was great.
Pros:

Friendly staff and clean rooms.

2026-11-03 • via Nuitee
J
Jessica • couple • us
10
2026-10-27 • via Nuitee
V
V • couple • us
10
2026-09-09 • via Nuitee
T
Travis • solo_traveller • us
10
It's a great place to stay I would recommend it to family and friends
Pros:

Great location and very clean

Cons:

No issues

2026-08-22 • via Nuitee
D
Deborah • couple • us
8
Not as clean as usual. No herbal tea available.
Pros:

Good

Cons:

We didn’t get the extra pillows we requested when we booked.

2026-08-18 • via Nuitee
J
Jennifer • family_with_children • us
10
Very nice
Pros:

The breakfast was delicious and everyone was so friendly and helpful. Highly recommend this hotel.

Cons:

Nothing

2026-08-17 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

The hotel was clean. Easily accessible. The breakfast was really good. The staff was very, very friendly!!! We definately would book there again.

Cons:

We liked everything!!!

2026-08-16 • via Nuitee
N
Null • couple • us
8
Nice day we will come back and hopefully it will be excellent
Pros:

The room was clean the shower was good it could have used some kind of mat in there or more grab bars because it was very difficult to stand still without sliding. The cleanliness of the room was excellent the cleaning staff and maid service was marvelous the dog area was exceptional we cleaned up after ourselves with no problem and it was a right outside our room

Cons:

The dinner menu was not to our expectation. Ordered a sirloin and I end up receiving a ribeye and it was Grizzly and fatty very little edible meat. My partner had a pasta dish that was so spicy she couldn't eat it she ended up making herself a peanut butter and jelly sandwich.The the breakfast food was good except for the bacon it was so greasy and dark and thick that was like eating shoe leather the dogs wouldn't even eat it. But the eggs waffles were good coffee was excellent thank you. The staff when called at the front desk were short and hung up on me twice and didn't know a lot about what I was asking they seemed a little unprepared

2026-08-13 • via Nuitee
S
Shannon • extended_group • us
10
2026-08-13 • via Nuitee
J
JoLynn • solo_traveller • us
10
2026-08-12 • via Nuitee
N
Netricia • couple • us
6
2026-08-09 • via Nuitee
J
Jerome • couple • us
1
They didn’t answer my reservation and didn’t give me a room because their computers were down
Pros:

Nothing

2026-08-06 • via Nuitee
S
Sherry • extended_group • us
10
Overall the stay was satisfactory and I would stay again. As a matter of fact this was my 3rd stay.
Pros:

Everything was nice. Breakfast was good.

Cons:

Breakfast could have had more varieties.

2026-07-18 • via Nuitee
D
Deonna • couple • us
8
2026-07-18 • via Nuitee
R
Robert • couple • us
10
Wonderful
Pros:

Everything

Cons:

Everything was great I can’t say a bad thing

2026-07-09 • via Nuitee
T
Timothy • couple • us
9
2026-07-08 • via Nuitee
B
Bennae • couple • us
10
2026-06-29 • via Nuitee
J
John • couple • us
5
Pros:

Breakfast great. Pool Closed. The water was green. Air conditioner noisy.














b

2026-06-14 • via Nuitee
J
JoLynn • solo_traveller • us
10
2026-06-10 • via Nuitee
M
Michael • couple • us
7
It was pretty good.
Pros:

I liked the breakfast. The fact that it was included was nice. And the free waters.

Cons:

The AC made noise every few minutes, and the curtains didn’t cover up all the light.

2026-06-01 • via Nuitee