Hampton Inn Sumter

Hotels
•
Hampton Inn
8.2 (425 reviews)
1370 Broad Street , Sumter , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Ongoing construction
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.53
Multiple reviews mentioned issues with cleanliness due to ongoing construction and dirty areas.
Service
9
Staff were consistently praised for their friendliness and helpfulness across reviews.
Location
9.04
The hotel’s location was noted as convenient for family and access to amenities.
Room Quality
7.49
Mixed sentiments on room quality, with some mentioning cleanliness and renovation impact.
Amenities
7.02
Amenities were limited due to construction, affecting overall guest experience.
Value for Money
8.48
Some value concerns due to issues faced during stay, but overall still acceptable.
Food and Beverage
9.03
Positive feedback on breakfast offerings and friendly service during meals.
Overall Experience
9
Despite issues, many guests expressed enjoyment and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:25

Property Description

Luxurious Amenities
Hampton Inn Sumter offers an outdoor pool and a sauna for guests to relax and unwind during their stay.

Convenient Location
Located just 5 miles from Sumter County Airport and Shaw Air Force Base, guests can easily access the hotel.

Delicious Dining Options
Guests can enjoy a hot breakfast served daily, with the option of breakfast bags for those on-the-go. Additionally, various dining choices are within a short walking distance, including Yucatan’s Mexican.

Book your stay at Hampton Inn Sumter today for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$17.55 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 425 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 7.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 9
W
Williams • couple • us
10
2026-04-28 • via Nuitee
D
Davette • family_with_children • us
10
Pros:

The property is always clean and noise free.

Cons:

The woman at the front desk at check in was busy conversing with her own gentlemen visitor. She didn’t acknowledge me when I walked in. She was abrupt and a bit on the cold side.

2026-04-15 • via Nuitee
D
Davette • family_with_children • us
10
2026-04-09 • via Nuitee
D
Destination397108 • Family
4
Misleading Room Title and Pictures
Pros:

Booked the 1 King Bed Deluxe Room W/ Sofabed Nonsmoking. This title is copied from the hotel's website. MISLEADING TITLE! The room has NO sofabed. In Sept 2024, the room had a chaise lounge (pictured still in April 2026), but our room 212 in March 2026 had NO chaise lounge. So the pictures on the hotel website are also MISLEADING. Instead there was an exercise bike in the room. Austin, the genial desk clerk, personally removed the bike. Then we had to beg Austin for at least another chair. He scrounged one from the next door room, so now our room had just two desk chairs (no lounge, no sofabed, no comfy chair at all--for the most expensive room in the hotel). There was NO desk lamp, meaning one whole wall of desk, tv, and counterspace had no lighting for it. The bathroom sink was cross-plumbed. The shower had sliding doors, but only ONE side opened, the side FURTHEST from the faucet. This meant a cold blast of water on guest in order to turn on and adjust water temp. UNSAFE. There was just one wall hook for clothing in the bathroom, and it was 9 ft high on the wall, between shower and toilet. Not even on the door. Since the handwash pump soap was 3 ft 9 inches away from the cross-plumbed sink, I bought a bar of soap for our use, to avoid dripping water and/or soap on our belongings on that side of the sink's counter. A washcloth became a soap dish. Cleanliness was okay. Drab battleship gray doors and trim were depressing. Go elsewhere. Guess we will despite our Shaw AFB connection.

2026-04-07 • via Tripadvisor
J
Jane • solo_traveller • us
2
2026-04-04 • via Nuitee
M
Mack • couple • us
10
2026-03-28 • via Nuitee
A
Alan • couple • us
10
2026-03-16 • via Nuitee
C
campanella • solo_traveller • us
10
A complete stay for anyone whom wants to be spoiled
Pros:

The breakfast was excellent, the staff was very friendly and professional, the room was very clean and comfortable. I had visited Sumter SC many times but this was the best, looking forward to another visit

Cons:

Perfection is hard to improve and your hotel was perfect

2026-03-02 • via Nuitee
R
Roseanne • couple • us
9
Very pleased.
Pros:

Friendly staff, comfortable room and great location for attending our event. Great breakfast.

Cons:

N/A

2026-03-01 • via Nuitee
R
Richard • couple • us
10
2026-02-13 • via Nuitee
S
Shawn • couple • us
10
2026-02-11 • via Nuitee
M
Michael • couple • us
10
2026-02-10 • via Nuitee
L
Lanetta • couple • us
10
Pros:

I Loved It!!!

Cons:

Nothing

2026-01-20 • via Nuitee
D
Dennette • couple • us
1
Horrible
Pros:

I was very disappointed upon arrival if the hotel was under renovation that should’ve been expressed before arriving. The gym was not even useable construction going on paint everywhere even in the elevator and they’re should’ve been a discount because the service you’re booking is not available very poor.

Cons:

Everything

2026-01-20 • via Nuitee
R
Rosary • couple • us
10
2026-01-19 • via Nuitee
T
Tangela • couple • us
10
I love the property it’s under construction. We have a new remodel room very elegant.
Pros:

I loved everything from the beginning to the end.

2026-01-19 • via Nuitee
M
Marlena • couple • us
10
2026-01-17 • via Nuitee
A
adambV6207PM • Business
10
Austin Rocks
Pros:

Had to book a work trip short notice and Austin at the front desk was extremely helpful. He answered all of my questions and made sure we were taken care of.

2026-01-15 • via Tripadvisor
M
Mary Ann • family_with_children • us
9
2026-01-08 • via Nuitee
K
Katrice • family_with_children • us
9
Pros:

The hot breakfast, all day free tea, coffee, and hot chocolate was amazing. My room was clean. The staff was very nice.

Cons:

Not that it bothered me greatly, but I think everything will be top tier once the renovations are completely done.

2026-01-04 • via Nuitee